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Williamsburg Mold Removal Articles
Mold Removal reviews in Williamsburg
The initial conversations with the office were informative and went smoothly. When we made the decision to go ahead with the inspection, the process was
The day of the inspection, our realtor met the inspector at the home to let him in. He was a few minutes late due to unforeseen traffic on the highway, although he was very diligent about reaching out to me with the updates on the situation. From my perspective of the 5-10 minutes, it was minimal and had made no initial effect on my opinion. But unfortunately, that is where my positive experience ends.
While the inspector had called to let me know he was experiencing traffic delays, I had been relaying this information to our realtor who was waiting for his arrival at the home. After our last phone conversation, the inspector indicated that he still was unsure of his arrival time so I followed up with him approximately 15-20 minutes later for an update to relay to the realtor. To my surprise, within this time frame, the inspector had made it to the home, completed the inspection and was already en route to his next destination. I was shocked as to the minimal amount of time it took and further baffled by the price. When I expressed my shock that the inspection was already completed, the inspector very confidently continued to tell me that the area called out by the home inspector was NOT MOLD and that it was just "dirt mixed into the concrete." He continued to reassure me that he "knew what mold looked like and that wasn't it", we did not have mold, and had nothing to worry about with our home. He indicated that he had taken samples anyways, and would send me the report when it was completed. He had also spoken to our realtor about all of the above during the inspection.
At the moment, this was a huge weight off our shoulders. In hindsight, we should've never proceeded without the official report, although based on the time constraints of inspections during this process, we made the huge mistake of communicating the "go ahead" through attorneys that we did not have mold.
However, to our surprise, when we received the official mold report the following week, we DID have mold! And to top it off, there were indications of multiple kinds ranging in levels of concern on both levels of the home. I immediately contacted the inspector directly to question the variances between the report and our conversation the prior week. He retracted his previous statements about the "dirt mixed in with the concrete" and again tried to reassure me that it was of minimal concern. He made additional comments that contradicted the state & cleanliness of the home vs. the report. During our approximately 20 minute conversation, I told him about my concerns with the costs of remediation since we had mistakenly trusted his word in communications surrounding our attorney review process. He proceeded to reassure me that while it was not something to ignore and we SHOULD DEFINATELY have it remediated, the cost should be minimal and it was nothing to be concerned about.
At this point, I should've made my first phone call back to the office and file a complaint. But, I didn't. Based on my last conversation with the inspector, he had ball park estimated that the cost of remediation for the problem would be approximately $1,000-$1,500. Since we realized that we should not have taken his "word" in the first place and felt that cost was affordable to correct the problem, it was not worth complaining and creating a ruckus. The inspector was actually very nice & while I am sure that he meant us no harm or deception, the entire situation would've resulted in a different outcome had he practiced a more professional approach and stuck to the FACTS & NOT provided us with his OPINION.
After our closing, we reached out to 3 different mold remediation companies for estimates. During all 3 walk through’s, those inspectors immediately found areas of concern not pointed out in the original report. We had a large area of black mold in visible sight and other smaller areas in another room of the basement not mentioned at all in the
I would not use this company again - or recommend them to anyone. My trust is gone in the quality and accuracy of their work.
Arrangements were made to start work within 2 weeks and we agreed upon a date.
There were 3-4 workers each day. Remediation was completed in 2 days. Further details on why to follow.
A fair amount of their materials and tools were left in my driveway and covered overnight. This was about a 6-foot square area.
This helped in daily preparations. My attic is entered through a drop-stairway on the 2nd floor. They also had their own ladder.
Needing to use power equipment and not having an outlet in the attic, they dropped an extension into one of the bedrooms.
We did not have to be out of the house during while they were working. They provided temporary barriers in the upstairs hallway sealing the rest of the house from exposure to any chemicals, mold, and dust. They also covered the walk area to the attic to keep the carpeting protected. These barriers and coverings were removed at the end of each day. Upon job completion, 4 surface tests were performed. The results will be emailed to me. They will be coming back in 6 months to do a follow inspection. They have a 2 year warrantee on all products and labor. The first thing they actually did was to check the roof soffits for ventilation because the attic insulation appeared to extended to the edges covering the soffit vents. They pulled back insulation to allow better air flow.
My attic did not have full flooring and was pretty loaded with stuff on old particle board that was no longer providing adequate support. With the agreed upon start date I was able to clean out most of the attic and replace the flooring lengthwise (approx 16ft wide) in the attic. This gave them pretty much full mobility within the attic and they were able to complete in 2 days.. They had tarps to cover belongings if necessary.
As a result, they reduced the cost by approx $800.
We think we're the best, and we can prove it.
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