Suffolk Marble And Granite Articles

Marble And Granite reviews in Suffolk

F

Rating
What a Nightmare! We bought the granite countertops through Home Depot during a sales promotion. Home Depot used
Suffolk Natural Stone Tile Provider Name Locked
as their subcontractor. From the time we ordered to completion was almost 2 months. First,
Suffolk Natural Stone Tile Provider Name Locked
took almost 2 weeks to contact us to schedule the countertop templating.
Suffolk Natural Stone Tile Provider Name Locked
was our project manager and he claimed that we gave the wrong phone number. In actuality,
Suffolk Natural Stone Tile Provider Name Locked
's phone system would not call my cell phone (a IPhone).
Suffolk Natural Stone Tile Provider Name Locked
continued to use this as an excuse to not promptly return my phone calls all the way to the end. However, Home Depot was able to contact me. Okay, back to the templating,
Suffolk Natural Stone Tile Provider Name Locked
notified us that it would be another 2 weeks before a templating person could come out because of the overwhelming response to the promotion. When the templating did come, everything was okay. During that time, the granite slabs came in and we had the opportunity to look at them (Rosewood). My wife loved the pattern/grain of these particular slabs.

Next came time for the installation...about another 2 weeks after the template was complete. We removed the old sink/countertops ourselves (saving about $750)...this DIY project was way too easy for a couple of newbies...I digress. The installers were professional and courteous. They installed the countertops (minus the backsplash/bartop) fairly quickly. One issue, that was a surprise to us, was that one of the countertops was actually 2 pieces, which would be glued together. The grain/pattern of both pieces did not match so the seam is very obvious. Definitely poor quality worksmanship by the company for their lack of attention to detail when cutting the slabs.

The major problems came in installing the backsplash and bartop. There was almost a 1/4" gap between the backsplash and bartop. The installers stop work at that point and called back to the shop. They told us there was enough slab left to recut the backsplash and they would be back in 2 days to reinstall. The day they were supposed to arrive,
Suffolk Natural Stone Tile Provider Name Locked
called and said they were not coming out since they have no more backsplash. Then he proceeded to argue with my wife and me that it was our fault that this happened. After several veiled threats by him that we signed the contract and they were under no obligation to fix their mistake, he finally stated that they could order new slab or give us a refund for the backsplash. For the new slab, there was no more of our lot number so it was a gamble whether or not the slab would even match our grain/pattern. For the refund, it was only about $400...probably not enough if we decided to do a tile backsplash.

After given these options, we contacted Home Depot to see what they could do...which was not much initially. After about of week of phone calls between us, Home Depot, and
Suffolk Natural Stone Tile Provider Name Locked
. We decided to have the installers come back out and see if they could just close the gap with stints and sealant (based on the advice of
Suffolk Natural Stone Tile Provider Name Locked
). They came out, and this plan would not work..the gap was just way too big. After informing Home Depot again of our dissatisfaction, the regional manager came out to inspect the work and discuss options. Finally, we had some one who cared about the customer. We discussed several options, and decided with shaving off about 1/8" from the halfwall that the bar sits on top. Also, he told us to go pick up some supports for the bar top and they would install as well. After about another 5 days (and multiple calls back to Home Depot),
Suffolk Natural Stone Tile Provider Name Locked
finally contacted us to finish installation. They did, to include lowering the bartop, taking off and reinstalling the moulding, and installing the supports. Definitely glad we decided with this option. We had to recaulk everything once they were done.
- Scott H.
A

Rating
The finished product was beautiful. I was very satisfied with the way everything looked and functioned. We did have some problems with their scheduling and the installation didn t go as well as we wished. They made sure in the end that everything was right.
- JUDITH S.
A

Rating
Excellent. QSC went out of their way to find a granite remnant. My cabinet maker (former) had been looking for 6 weeks and came up with nothing. QSC found exactly what I was looking for the first day I went to see them. They rushed the fabrication and installed the counter top the weekend before Christmas. The installation was fast and efficient and the installers were polite and professional.
- MARIE R.
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All Natural Stone Tile in Suffolk, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A-1 Tile & Flooring Company

3528 Wayne St
Virginia Beach, VA

APPLIANCE ENTERPRISE

3410 HIGH ST
Portsmouth, VA

Atlantic Investments & Home Improvements

3596 Landstown Rd
Virginia Beach, VA

Atlantic Power Wash Exterior Cleaning & Coatings

228 Citation Drive
Newport News, VA

B & B REMODELING

4701 Bromfield Ave
Virginia Beach, VA

B&I Construction, Inc.

811 juniper crescent
Chesapeake, VA

B&T Kitchens and Baths

3134 E PRINCESS ANNE RD
Norfolk, VA

B&T Kitchens and Baths

4429 Shore Dr
Virginia Beach, VA

Barnel Interiors Inc TA Barnel Design Group

3330 PACIFIC AVE
Virginia Beach, VA

Beth's Tile

1812 Cascade Ct
Virginia Beach, VA

Big Mike's Maintenance, LLC

1902 Iris St.
Chesapeake, VA

BONES TILE

PO BOX 15208
Newport News, VA

BOVE Designer Finishes

287 Independence Blvd
Virginia Beach, VA

Brad Loy Builder Ltd. Gen Contractor lic.#53000

5124 Virginia Dare Trail North
Kitty Hawk, NC

C W Williams Builder Inc.

48 Brickhouse Lane
Poquoson, VA

C-Side Granite

Call for Appointment
Virginia Beach, VA

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

Capitol Granite

1700 OAK LAKE BLVD
Midlothian, VA

CAPITOL GRANITE & MARBLE

5812 MOORETOWN RD
Williamsburg, VA

CAVALIER ENTERPRISES

2025 Square Dance Ct
Virginia Beach, VA

CHAMPACO TILE INC

340 Bradford Ave
Norfolk, VA

CI Cabinetry, Inc.

2305 Wheatstone Ct
Virginia Beach, VA

Coastline Construction LLC

680 Pinebrook Dr
Virginia Beach, VA

Colony Construction & Home Improvement Inc

11861 Canon Blvd
Newport News, VA

COMPTON CONTRACTING INC.

109 NELSON DISTRICT RD
Yorktown, VA

COVENANT CONSTRUCTION GROUP LLC

736 BRIGSTOCK STREET
Newport News, VA

CUSTOM GRANITE MANUFACTURING

3448 CHANDLER CREEK RD
Virginia Beach, VA

D & D SIDING INC

500 CENTRAL DR
Virginia Beach, VA

D & D Stone Brokers

PO Box 2032
Aiken, SC

DA VINCI MARBLE & GRANITE RESTORATION INC

201 GALLENWAY TERR
Chesapeake, VA

DB's Handyman Service LLC

400 W. Farmington Rd.
Virginia Beach, VA

DirectBuy of Hampton Roads

1122 Executive Blvd
Chesapeake, VA

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

Divine Designs, Inc.

Chapel Hill, NC

Divine Touch Detailing and Pressure Washing

1213 E Brambleton Ave
Norfolk, VA

DJ Construction

2560 Piney Bark Dr
Virginia Beach, VA

EDGERTON CONTRACTING INC

4521 GEORGE WASHINGTON MEM HWY
Yorktown, VA

Exquisite Designs

47332 Sterdley Falls
Sterling, VA

Gelardi Enterprises LLC

401 Good Hope Rd
Virginia Beach, Va

GIBSON CONTRACTING LLC

2527 Drum Creek Rd
Chesapeake, VA

GRANITE COUNTERTOP EXPERTS LLC

5875B Jefferson Ave
Newport News, VA

Half Price Sinks and Faucets

5711 NE 14th Ave
Fort Lauderdale, FL

Hampton Roads Contracting Services of VA

3000 Churchland Blvd
Chesapeake, VA

HANDYMAN SERVICES

254 HUNTSMAN RD
Norfolk, VA

Harmony Kitchens and Remodeling

1300 Diamond Springs Rd
Virginia Beach, VA

Heinly III Masonry LLC

275 Cumberland Parkway
Mechanicsburg, PA

I Granite, LLC

637 Greentree Dr.
Virginia Beach, VA

International Flooring & Protective Coating Inc

4675 E Princess Anne Rd
Norfolk, VA

James Marshall Home Improvements

40 Normandy
Newport News, Va

Jazi Builders, Inc.

476 Richneck Rd
Newport News, VA

Jerry Harris Remodeling

1327 Poindexter St
Chesapeake, VA

Keith Smith Custom Tile

4204 Valencia Rd
Chesapeake, VA

Kitchen & Bath Expo

759 J Clyde Morris Blvd
Newport News, VA

KITCHEN CONCEPTS

1220 EXECUTIVE BLVD
Chesapeake, VA

LOWE'S

1081 N MILITARY HWY
Norfolk, VA

M.C. Peters Cabinet Shop

2351 52nd St
Hampton, VA

Madison Enterprises of VA Inc.

P.O. Box 16099
Newport News, VA

Marquee Homes Inc.

538 Wythe Creek Road
Poquoson, VA

Matt's Repair

421 Dauphin Ln
Virginia Beach, VA

MGL

50 Voyager Dr.
Hampton, VA

Moorcroft Construction

3437 Landstown Ct
Virginia Beach, VA

Mosaic Tile Company

3935 Stonecroft Blvd
Chantilly, VA

Mosaic Tile Company

2644 Barrett Street
Virginia Beach, VA

MSH Homes Inc

3524 Ballahack Rd
Chesapeake, VA

New Dominion Contractors Inc

779 Suffolk Ln
Virginia Beach, VA

NW Contracting, Co.

1264 Parkside Pl
Virginia Beach, Va

Ocean Corporation

828 Cardinal Road
Virginia Beach, VA

OLD DOMINION IMPROVEMENTS

833 stratford hall dr
Virginia Beach, VA

Peninsula Renovation Services Inc.

2404 Thornton Ln
Hayes, VA

Poquoson Construction, LLC

P.O. Box 2041
Poquoson, VA

Quality Stone Concepts

113 A South Witchduck Road
Virginia Beach, VA

R & R Home Repair & Remodeling

418 Troon Chase
Virginia Beach, VA

R&W Cabinetry & Granite

2700 Avenger Dr
Virginia Beach, VA

REMODELING ONE

3540 green garden cir.
Virginia Beach, VA

ROCK SOLID SURFACES INCORPORATED

2433 Castleton Commerce Way
Virginia Beach, VA

Rose Gate Design Studio

5532 Forest View Dr
Virginia Beach, VA

RWA Restoration LLC

845 Crepe Myrtle Ln
Virginia Beach, VA

Southside Renovations, Inc.

4773 Post Oak Dr
Virginia Beach, VA

Stone 4 Kitchen LLC

2351 52nd St.
Hampton, VA

StoneHorseTile

218 Ashley Lakes Drive
Norcross, GA

Stoneware Kitchen & Bath

724 Middle Ground Blvd
Newport News, VA

StressBusters Enterprises

280 Lucile Avenue
Norfolk, VA

SUPERIOR MARBLE & STONE INC

3100 FREDERICK BLVD
Portsmouth, VA

Surface Link Corp

4200 Lafayette Center Dr
Chantilly, VA

The Gillen Company

5998 Providence Road, Suite 103
Virginia Beach, VA

The Window Man

1902 Virginia Beach Blvd
Virginia Beach, VA

Tidewater Granite Masters

516 Central Dr
Virginia Beach, VA

Tile With Style

Chesapeake, VA

Titan Contracting LLC

26 Watergate Ter
Newport News, VA

TOPS BY DISTINCTIVE

2409B Bowdens Ferry Rd
Norfolk, VA

Total Home Improvements

4033 George Washington Mem Hwy
Yorktown, VA

Venetian Marble Inc

2150 Carter Gallier Blvd
Powhatan, VA

Virginia Beach Marble Co. Inc.

506 Viking Drive
Virginia Beach, VA

Virginia Maid Kitchens

737 Bluecrab Rd
Newport News, VA

Winn Stone Products Inc

4005 Seaboard Ct.
Portsmouth, VA

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