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"Needed a new liner. Superior made sure I had pictures of every step of the way particularly nice because of roof location. Neat and informative.

-nancy B.

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"We bought this service through a deal on Angie's List on a Thursday evening. By Friday midday, we had already scheduled the service for Saturday morning. " They were on-time, very professional, and efficient. I would highly recommend them.

-Collin S.

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Local Articles in Suffolk

Chimneys

If you have a wood-burning fireplace, be sure to have it cleaned and inspected regularly to reduce the risk of fire. But be careful who you hire because chimney-repair scams are common.

Photo by John Griffin
John Pilger of the highly rated Chief Chimney Services in Smithtown, N.Y., says shady chimney companies target homeowners in his area.

How to avoid chimney repair scams

These scams lure homeowners via phone solicitations, door-to-door sales pitches or ads offering too-good-to-be-true prices.

Angie's List
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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

Chimney sweep and fireplace inspection, cleaning
Chimney Sweep, Chimney Repair

Regular chimney inspection and cleaning helps prevent fires from creosote buildup and saves money on repairs. Here’s a look at what’s involved and the costs.

A chimney inspection covers every part of the structure, interior and exterior. (Photo courtesy of Angie's List member David G. of Portland, Oregon)
Chimney Repair, Chimney Sweep

Chimneys, fireplaces and vents need to be inspected at least once per year. Even an unused chimney needs to be checked for possible animal nests or damage.

The exposed portion of your chimney receives more weather abuse than any other masonry on a building, says Bard. (Photo courtesy of Angie's List member Jane L. of Philadelphia)
Chimney Repair

By paying yearly attention to your chimney crown to catch issues early, you can save yourself costly chimney repairs and extend the life of your chimney.

Angie's Answers

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Most all professional chimney sweeps now utilize the National Fire Protection  211 Standard for chimneys, fireplaces , Vents and solid fuel-burning appliances for chimney inspections, which determines when and whether he has to access the roof.

There are 3 levels of inspection  The most commonly performed are Level 1 and level 2  are listed:

Level 1            Done as Annual Inspection

                      Routine cleaning of the flue

                      Direct replacement of a similar appliance

Level 1 inspection is recommended for a chimney under continued service under the same conditions with the continued use of the same appliance.

IN A Level 1 inspection, your chimney service tech should examine the *READILY ACCESSIBLE portions of the appliance and the chimney connection. HE will be looking for basic Soundness of the chimney structure and flue as well as the basic appliance installations and connections. HE will also Verify that  the chimney is free of obstruction and combustible deposits.

* Readily accessible Means that no special equipment is required to gain such access, ie.Ladder

 

LEVEL 2            Upon sale or transfer of a property

                       After an operating malfunction or an external event is likely to have caused damage to the chimney

                        Addition or removal of one or more connected appliances, or the replacement of an appliance withone of a different type, a different input rting or a different efficiency.

                        Prior to relining or replacement of the flue lining

 

Level 2 insp. are required when any changes are made to the system. Changes can include a change of Fuel Type, changes in shape or material in the flue,Replacement or addition of an appliance of a disimilar type, input rating or efficiency. Building fires, chimney fire or other seismic events as well as weather events or obvious construction defects would be indicators that a level 2 is warranted.

 

Level 2 includes everything in a level 1 PLUS the *Accessible portions of the chimney exterior and interior including attic, crawl spaces and basements. it addresses proper clearances from combustible in accessible locations.There are no speciality tools required to open or access doors, panels, or coverings during a level 2 insp.  The level 2  insp should also include the visual inspection by video scanning equipment or by other means in order to examine the internaql surfaces and joints of all the flue liners inside the chimney structure. No removal or demolition or any permrnantely attached portions of the chimney or building structure or finish shall be required in a level 2 insp.

*ACCESSIBLE means if you can get to it with special equipment do it but you dont have to take apart anything for said access. Use of ladders and cameras just no demolition.

 

LEVEL 3  SEE NFPA 211 STANDARD FOR DETAILS

 

***THE REAL ANSWER to this question lies with the accessibility of the top of the chimney and roof type.  Most professional sweeps want to examine up close the top of the chimney for cracked masonry crowns , which is very common, Flashing issues, top view down flue, and for prefab chimneys to insp the condition of the Chase cover and cap.

Note that the use of a special tool (ladder) to gain access to the chimney is under a level 2 inspection, which can be additional costs since it is a much more thorough inspection.

It is possible to sweep and do a level 1 insp. without accessing the roof. 

 

Also most professional sweeps have equipment that allows us to sweep the chimney with a rotary system that is operated from inside at the fireplace opening and achieve a much better cleaning than pushing brushes down from the top and without getting on the roof. We also video scan the flue from the hearth so the homeowner can be a part of that inspection or "chimney-oscopy". They see the live action of the top of the chimney and conditions that exist inside their system so when they get their report they know they are not some stock pics that could be used to sell repairs but the actual pics of the conditions they viewed in their system. And we do not have to access the roof.

If the chimney access requires multiple ladders or is a "brush with death", there could be extra cost, and the sweep would make an onsite decision regarding the ability to safely reach the top of the chimney or have to use a lesser option of binoculars or rely on experience to determine whats going on up top based on visible symptoms,  if access is too dangerous or not possible.

 

So don't discount a sweeps knowledge or ability on whether he gets on the roof or not. Check him out on referral sites , company web site, credentials, training and experience. Get referals and check on liability insurance and you should be able to find a sweep that can meet your need. If you are in North Carolina check us out at ClassicChimney.com. For the last 25 years we have been sweeping and inspecting chimneys, certified formerly by the CSIA for 15 years and current member of the NC Guild. give us a call  9197822879

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Chimney Repair reviews in Suffolk

A

Rating
Suffolk Chimney Repair Services Provider Name Locked
was efficient, professional and thorough. they did a fantastic job explaining things and did not try to up sell us.
- DAVID & ALECIA W.
N

Rating
He arrived within
Suffolk Chimney Repair Services Provider Name Locked
time block. He caled ahead of time to tell me his arrival time. He put on boot covers so he would not track in dirt. He offered to change out the filter on the air cleaner. I had the filter on hand.
- Tim T.
D

Rating
We were not impressed with this service - they left a lot of soot and dirt both in the chimney and on the floor around the chimney. We had to use a shop vacuum to clean up all the dirtiness that was left behind on our floor, and then had to mop after that. We just don't think they cleaned as thoroughly as we were
Suffolk Chimney Repair Services Provider Name Locked
to believe they would. As for the inspection, it was fine and they did not try to upsell us or pressure us at all - one of the two things that they told us about we already knew we needed from our home inspection. The employees themselves were nice enough.
- Anita P.
A

Rating
I joined Angie's List because I was searching for a mason to repair my chimney. Over the years, the bricks on my chimney were flaking away, and I thought it would be really hard to find a mason that would handle a small job like this. To my surprise, Angie's List had numerous companies from which I could chose! I picked three top-rated companies to quote, but settled on
Suffolk Chimney Repair Services Provider Name Locked
because of their fair quote, knowledgable staff, and professionalism. They scheduled a date for the repair, but due to good weather over the entire summer, they were able to bump-up my date by a few weeks (which was awesome!). I let them pick the bricks, and the match was great! And, they provided "before" pictures with the quote, as well as "after" pictures when the job was complete, which contributed to my confidence in their work.
- Sandra K.
F

Rating
I called for a foundation inspection and to have some cracks repaired in my house. One guy came out, crawled under my house and seemed to do a thorough inspection including pictures of what he determined were faulty repairs from the previous contractor. After about two weeks, I finally get a written report indicating that the foundation expert was going to look at the pictures and get back to me. Fast forward a few more weeks. I contact try contacting the guy who did the initial inspection only to find out he is no longer with the company. I contact the foundation guy and he makes an appointment to come and do a re-inspection. Although he did come, he clearly was not comfortable coming to my neighborhood because it was during the time of the
Suffolk Chimney Repair Services Provider Name Locked
Brown/
Suffolk Chimney Repair Services Provider Name Locked
unrest and he did not want to be anywhere near Leimert Park. This was in November 2014 and in December I emailed him to see what his estimate was. He emailed me back, said he thought he had sent me a report, apologized and I never heard from him again. He did however mention that he did not think this was something that I could present to my insurance company. Maybe that is why he never got back to me besides the fact that he did not want to be in the
Suffolk Chimney Repair Services Provider Name Locked
/Leimert area. Needless to say, I am looking for someone else at this point and I will be sending this same scenario to Angie's List.
- Yvette T.
A

Rating
Suffolk Chimney Repair Services Provider Name Locked
was great to work with! We have very little experience with wood-burning fireplaces and wasn't sure what to expect when we decided to get our fireplace inspected and cleaned for the first time. It was great seeing the video of the chimney all the way to the top. He provided input as to what repairs were needed and what to prioritize as well as tips on how to use the fireplace. Great experience overall!
- Michael D.
A

Rating
Knowledgeable in all cases and provide the best service and most reasonable quote. Good detail with picture and follow-up with emailing of pictures. Very professional and concerned with quality of work. Great appearance.
- John P.
F

Rating
They never showed up, and never called. I called them and they had no idea who I was and weren't able to reschedule. The person I spoke to barely spoke english and said the people wouldn't even be back until Feb 4th. I want my money back. I took a day off work to have this done and I can't take another day off for them.
- Ellen B.

All Chimney Repair Services in Suffolk, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A H WICKLINE JR CHIMNEY SWEEP

2244 BRANCH DR
Chesapeake

Ace Chimney Sweep

24 Rugby Rd
Newport News

ADDITION ASSOCIATES

5457 NANSEMOND PKWY
Suffolk

Advanced Builders Inc

19159 Farm Rd
Smithfield

Advanced Engineering Construction

1800 Rokeby Ave
Chesapeake

Advanced Fireplace Technicians

627 North Armistead Ave
Hampton

Advanced Fireplace Technicians

616 High St
Portsmouth

AFFORDABLE BRICK REPAIR, LLC

1609 Tufts Ct.
Virginia Beach

Affordable Paint Company

1276 Credle rd
Virginia Beach

All In One Company

933 Norfleet
Virginia Beach

Allstar Chimney Sweep

324 High Street

Allstar Chimney Sweep

397 Eaton Street
Hampton

Allstar Chimney Sweep

2472 U.S. 60
Virginia Beach

AMC Foundation Repair

5552 Raby Rd
Norfolk

Anointed Masonry One LLC

P.O. Box 1492
Norfolk

area remodeling

5101 Norvella Ave
Norfolk

Around he Clock Chimney and Roofing

507 Central Drive
Virginia Beach

Atlantic Hardscapes

820 Stell lane

Bedrock Foundation Systems Inc

128 Dorset Ave.
Virginia Beach

Bevins Roofing & Home Improvements LLC

135 Tilden Avenue, Suite C
Chesapeake

Black Goose Chimney

728 Bluecrab Rd
Newport News

Black Knight Construction, Inc.

PO Box 6981
Chesapeake

Bradford-Cameron Inc

908 Executive Ct
Chesapeake

C&A Building and Remodeling

400 Sharon Dr.
Newport News

Colony Construction & Home Improvement Inc

11861 Canon Blvd
Newport News

Complete Chimney & Fireplace Inc

4890 Leesburg Pike
Alexandria

DB's Handyman Service LLC

2484 Bayview Ave.
Virginia Beach

DJ Construction

2560 Piney Bark Dr
Virginia Beach

eastern home repair

12551 jefferson ave.suite 101

Eli's Chimney Guys

809 Live Oak Drive Suite 26
Chesapeake

Erik Cook Landscapes

1740 Log Cabin Rd
Beaverdam

flue busters

3800 Deep Creek Blvd
Portsmouth

Four Seasons Home Repair

480m Harpersville Road
Newport News

Gibbs Roofing

941 Oklahoma Dr
Chesapeake

Guardian Chimney Cleaning

253 High Street
Portsmouth

Guardian Chimney Cleaning

1205 Cypress Ave
Virginia Beach

Guardian Chimney Cleaning

230 N King St
Hampton

HAMPTON MASONRY INC

408 W GILBERT ST
Hampton

Heinly III Masonry LLC

275 Cumberland Parkway

Hipp Masonry Works Inc

109 Vine Dr
Yorktown

Hoover Roofing LLC

10020 51st Ave

Hutto Roofing Inc

1850 Benefit Rd
Chesapeake

J Sadler Company LLC

P.O. Box 61125
Virginia Beach

JES Foundation Repair

569 Central Dr
Virginia Beach

John's Workshop LLC

40 CARRIAGE DR

Magic Sweep Corporation

938 Providence Rd.
Chesapeake

Michael Davidson Masonry

101 Honaker Ave
Norfolk

MID ATLANTIC HOME IMPROVEMENT LLC

416 Height hill Rd
Barboursville

Mid-Atlantic Contracting

1625 Peoples Road
Chesapeake

Neat Sweep

5513 Hull St
Richmond

New Frontier Home Improvement

3485 Johns St
Norfolk

Northeast Roofing and Siding Company LLC

3781 River Oak Cir.
Virginia Beach

Pyramid Roofing

4986-3 Euclid Rd
Virginia Beach

Quality Built Exteriors

929 Ventures Way
Chesapeake

Quality Carpenters Inc

637 74th St
Newport News

Quality Exteriors

404 Samuelson Ct
Newport News

Ram Jack Foundation Solutions

101 Saunders Road
Hampton

Random Task

1120 Buford Ct.
Chesapeake

Res-Com Services

533 Akron Ave
Chesapeake

RMS MASONRY INCORPORATED

605 CHEADLE LOOP RD
Seaford

Sage Custom Contracting Inc

5731 George Washington Memorial Hwy
Yorktown

Skye-Brynn Enterprises, Inc

1213 Minden Rd
Virginia Beach

Smart Services

1385 Fordham Dr
Virginia Beach

Stevens Roofing Corp

818 W 39th St
Norfolk

SUNSET HOME REPAIR LLC

222 W 21st Street
Norfolk

The Gillen Company

5998 Providence Road, Suite 103
Virginia Beach

The Roofing And Remodeling Co

2106 Aluminum Ave
Hampton

Tidewater Masonry

811 W 41st St
Norfolk

Triangle Sealants Corporation

PO Box 6128
Portsmouth

Virginia Beach Roofing Co

2421 Bowland Pkwy
Virginia Beach

W T Anderson Corp

2614 Wyoming Ave
Norfolk

Walling Masonry

709 Paul Street
Newport News

What's It Worth? LLC

80 Hermitage Rd
Newport News

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