Sterling Roofers

in Sterling, VA

Roofing Reviews in Sterling

A

Rating
The roofing went well, they finished the roof and notified my of a damaged chimney pipe which I will have to get fixed so they can finish around the pipe.
- Nathanael H.
F

Rating
We signed a contract on May 13, 2014. The sales rep seemed great, talked about how Long's customer service was outstanding. However, when our
needed a sample of a roof shingle, it took several calls, several unanswered messages and three weeks to get one. Most of the calls to our sales rep went unanswered and when he did return a call, he was
and always said someone else was supposed to take care of it. A call to his manager resulted in getting the sample. The manager claimed he did not receive a few messages left by us, and when you hit their voicemail, you get no greeting and truly have no idea if you're leaving a message for the right person.
After we received approval from our
to proceed, the information was faxed with no response. Another call to the office resulted in the person saying "Please email it to me and I'll forward." No word on whether that was done.
On June 10, 2014, we received a phone message from someone at Long whom we had never heard of nor dealt with, the message was addressed to the wrong person (
and no one in the house is named
) and it was incoherent what the intent of the message was. So, naturally, we phoned the office to find out what it was about. We couldn't get anyone to answer their phone and we know messages left on voicemails usually go unanswered. After about 20 minutes, the manager we had spoken to before called us back to explain the message was from someone who had come by to measure our roof so they'd know how much to order in materials. He said our roof should be completed before the end of the next week. This was after messages were left everywhere, with this manager and with the President of the company.
On June 11, 2014, we received a call from the same manager stating that since we are unhappy, they are going to cancel the contract with us and refund our deposit. So, one month later, we have several calls, several message that went into a black hole somewhere, one roof sample and a cancelled contract.
We cannot speak to the quality of their work, but we can say that communication with the sales rep, office staff and managers fell way short.


- Joe H.

Sterling Roofing Articles

Roofing reviews in Sterling

F

Rating
Contractor never finished the job. I've been asking since
Sterling Roofing Contractors Provider Name Locked
of 2013 for him to finish, he repeatedly says in emails and texts that he is sorry and will come out to finish the job "next week" but never did. I now have water damage on the inside of the house and at this point will be pursuing legal assistance. ...More /> He never showed proof of workers compensation as requested, especially since he used independent contractors to do my roof work - I work in insurance and see all the workers compensation claims against homeowners when the contractor does not carry proper insurance. Suggestion: always ask to see CURRENT proof of insurance (workers comp especially), and don't let anyone one start the work until they have done so even if they come recommended or are smooth talkers (i.e. promise to show you "later"). Please be careful with this contractor as he is nice and charming but did not live up to his word or contract.
- Henry C.
A

Rating
Sterling Roofing Contractors Provider Name Locked
is incredible!! Mr.
Sterling Roofing Contractors Provider Name Locked
arrived at the scheduled time and provided us with a very competitive quote. Our house was built in 1961 and Bill answered all our questions and addressed all our concerns. After evaluating his quote with the 4 other ones we had received...we chose
Sterling Roofing Contractors Provider Name Locked
and we are very happy we did!
Sterling Roofing Contractors Provider Name Locked
and his crew, arrived at the scheduled time and removed 2 layers of shingles down to the plywood. They notified us that the plywood which was original to the house was in very poor condition and recommended that it be replaced. They stripped the roof to the rafters and replaced all the plywood, this additional work was done at a very competitive price and efficiently with such short notice. We were very happy that this was brought to our attention before the new shingles were installed.
Sterling Roofing Contractors Provider Name Locked
's work ethic and professionalism is to be commended. We are very happy with the whole roof replacement and would recommend
Sterling Roofing Contractors Provider Name Locked
100%!!!


- Elizabeth B.
D

Rating
I sent in an e-mail request last week and have yet to hear from this service provider. I thought I would give them several business days to contact me but I still have not heard anything.
- Christine T.
D

Rating
I called and someone answered I notified the woman that I wanted to set up an appointment for an estimate. The woman said that she would notify the office so that someone who would call be back. I don't know if they use some sort of answering service, but whomever handles their calls either needs training or needs to be replaced. Due to the lack of response, I didn't even bother to call back.
- Christine T.
A

Rating
WONDERFUL! WONDERFUL! WONDERFUL!
April 15, 2014, it rained all day. Early in the morning that day around 8 AM, I noticed water was leaking from the roof and dripping down on our chandelier in the foyer.
I called two other roofing companies, and both of them stated the earliest they can see me is two weeks from April 15, 2014. This will not work; especially when water is dripping down on my chandelier.
So, I called
Sterling Roofing Contractors Provider Name Locked
and spoke with
Sterling Roofing Contractors Provider Name Locked
Briesemeister (owner). He informed me he can be at my house by 11 AM to diagnose the leakage problem.
Sterling Roofing Contractors Provider Name Locked
showed up at 10:30 AM (this is fantastic!) and did a very thorough job of inspecting the problem and provided me with photographs of the areas he believed were causing the leakage. He also provided a thermo image of the area that had dampness due to the leakage from this morning.
A detail estimate of the cost was provided as well as a thorough explanation he shared with me as I review his proposal. The cost was reasonable, and I agreed to have his company carry out the repair work.
The next thing I am about to share with you I hope you find it as AMAZING as I did. His crew showed up at 2 PM and work through 5:30 PM that same day to fix the water leakage problem. They were on the roof the entire time it was raining outside to carry out the repair and fixed the leakage. THIS IS INCREDIBLE!!!
Thank you
Sterling Roofing Contractors Provider Name Locked
for caring about your customers as you do, and thank you for employing such a wonderful crew
with terrific work ethics.
Regards,
Sterling Roofing Contractors Provider Name Locked
L.
Sterling, VA
- Robert L.
A

Rating
Very responsive and punctual. Estimator was knowledgeable and did a good job of explaining what they'd be doing and why. They were able to schedule the work fairly quickly Work was performed as per the agreement, using the agreed-upon good quality materials. Crew was efficient and professional, seemed competent and safety-conscious. Job was finished quickly and all debris was cleaned up and removed from the site. After 4 months and several snows, the roof still looks good, with no indications of damage or leakage.
- Melissa W.
A

Rating
I would recommend Roofer911 to others.
Sterling Roofing Contractors Provider Name Locked
Briesemeister, the company owner came out to my home to evaluate roofing damage. He was professional, clear in his communication, and on time to the appointment. He took the time to answer my numerous questions and did not try to rush me into any decisions. He explained the process for what work needed to be done and that the repairs could be made the same day. I was so impressed by
Sterling Roofing Contractors Provider Name Locked
that I talked to my neighbor (who needed roof work done as well) and he decided to use Roofer911 the same day.

Within about 1 hour of agreeing to the work, the roofing team came to the house to begin the repairs. The team was just as professional, clear, and courteous as
Sterling Roofing Contractors Provider Name Locked
. In my many years of working with contractors for home repairs, I have never met a team like this; one that felt like an extension of the owner. The team clearly explained the work they were going to do and asked if we had any questions. The kicker to the whole event is that the team realized that not as much repair was needed as originally believed. They explained what they found and why some of the expected work was not required. They also told me that the bill would be reduced based on the reduced amount of work. It is good to know there are honest contractors out there. Oh, and the team was very clean; no mess left after they left. So yes, I wholeheartedly recommend Roofer911.
- Carol W.
D

Rating
The provider informed this promotion has already expired since 12/15/2013 and he already informed Angielist accordingly. Since I
purchased this deal via Angieslist on 2/24/2014 he couldn't honor the offer and has since returned the check.
My request to AngiesList to issue me a refund for an expired promotion/deal. This is my first experience with AngiesList and it turns out to be a waste of effort.
Additionally AngiesList needs to provide option where N/A can be selected instead of forcing a rating A-F, which can be slanted negatively toward the provider w/o proper cause.
- Niem D.
110% Guaranteed Money Back

We think we're the best, and we can prove it.

Try an annual plan and if you want to cancel in your first year, we'll refund you 110%

Annual Plans Only

All Roofing Contractors in Sterling, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

#1 Service Total Remodeling LLC

6455 Luretta Ann Ln
Springfield, VA

1st Care

6505 Briggs Rd
Warrenton, VA

3-R Contracting, LLC

237 East Davis Street
Culpeper, VA

A & H Contractor Services

1509 Aiden Drive
Woodbridge, VA

A & J Home Remodeling

123 Colfax Dr
Manassas, VA

A & L Construction

10621 Oliver St
Fairfax, VA

A Force of Nature Complete Restoration SVC, LLC

3436 CROFFUT PL.S.E.
Washington, DC

A One Call Handyman Service

11703 Newport Mill Rd
Silver Spring, MD

A&E Roofing & Siding and more

7612 Helmsdale Pl
Manassas, VA

A&I Design Homes

42918 Tippman Place
Chantilly, VA

A&K Remodeling

Po Box 2266
Centreville, Va

A-1 CONSTRUCTION

1102 ATLANTIC DR
Stafford, VA

A-1 ROOFING SERVICES /KANGAROOF

10560 CROSS FOX LN
Columbia, MD

A-Team Custom Pro Wash

249 Dover Road
Warrenton, VA

AAHI

PO BOX 1285
La Plata, MD

Abbey Energy and Exteriors

21465 Price Cascades Plaza
Sterling, VA

ABC Design and Build, Inc

6715 Blacklick Rd.
Springfield, VA

ABC SUPPLY CO

5757 TIROS DR
Springfield, VA

Abelard Construction Virginia, LLC

11244 Waples Mill Rd Ste H1
Fairfax, VA

ABLE CONSTRUCTION SERVICES

9120 GORMAN RD
Laurel, MD

Shop Local Roofing Services in Sterling, VA

Sterling Zip Codes

Join Angie's List to get the best local reviews in Sterling.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Roofing Contractor
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money