Stephens City Picture Framers

in Stephens City, VA

Sample Reviews

F

Rating
The install went fine but to date I do not have permits on the job completed and I do not know if the installation is even up to code. The Owner, Nick
, has been unresponsive to over one full year of requests to get this job done....much less "done right". He still holds a check of mine made out to the town for permits...and will not return emails or phone calls to return it. I have received every excuse in the book and do not trust him as a business owner or operator. I would not use this company ever again even if they are cheaper. Too much risk and liability associated with an untrustworthy business.
- Therese H.
A

Rating
Great!, they had to redo some framing, drywall, and ceiling. Painted ceiling and walls, also helped with finding the right carpet.,
- Richard H.

Stephens City Picture Framing Articles

Picture Framing reviews in Stephens City

A

Rating
Hands
Stephens City Custom Frames Provider Name Locked
best framing company ever. I was looking for something unique and artful. When I took they pieces to
Stephens City Custom Frames Provider Name Locked
and another local framing company - the staff seemed uninspired and offered no innovative ideas. The staff at
Stephens City Custom Frames Provider Name Locked
take the time to find the exact look you want. They seem excited about finding many different combinations and offered thoughtful advise. I won't go anywhere else.
- Emily B.
C

Rating
Stephens City Custom Frames Provider Name Locked
and I went back and forth for a few weeks as to the scope of work I was hiring him to do. We are doing a complete kitchen remodel, and though I considered hiring him for much more, I finally decided on the patio door work only. He was the cheapest bid I had by 10% and I felt obligated given all the proposals for different jobs he sent me (3 separate proposals) and the time he invested.
During the initial estimate,
Stephens City Custom Frames Provider Name Locked
suggested he wanted to get the project done in a day so we wouldn't be left without a door overnight, but that proved to be overly ambitious. His mason arrived about an hour late the morning of. I wanted to meet him but couldn't wait any longer, already being late for my job. He cut the brick and built up a level wall to match the exact rough opening we needed.
Stephens City Custom Frames Provider Name Locked
came by at some point during the day while I was at work and again that night. He mentioned the sill would not be water tight unless re-poured, and that would cost $400 extra. I said to go ahead. He also mentioned I should secure the sheet of OSB the mason left covering the opening in the wall. He did help me move the new door inside to protect it from the elements.
The mason did the new sill the next day.
Stephens City Custom Frames Provider Name Locked
said we'd need 5-7 days for the sill to cure before installing the door. When I came home the second day, no one was there, and there was a large opening in the back of the house. I had to secure it myself by scavenging around for materials that night. Luckily, at some point later in the week someone came by to check the sill and
Stephens City Custom Frames Provider Name Locked
decided to install the door on Friday, 5 days since they started. (versus going the weekend with no door). He did the door install himself, and unfortunately a hinge was broken on the door, so he could not verify that it closed well. It was otherwise water tight so I paid him in full that night. I ordered the hinge from Jeldwen which took weeks to deliver. (I was responsible for the door since I ordered it myself through Home Depot, as he explained to me more than once)
Upon receiving it, I replaced the hinge. After adjusting the leveling screws, I still couldn't get the door to close perfectly. There was and still is light coming in at the top corner when its closed and locked. I let
Stephens City Custom Frames Provider Name Locked
know via email. He said sorry to hear that, it wasn't the case when he was there and even if he could do anything, he'd have to re-install everything. I said I wanted him to come look at it. After two weeks, I still have yet to hear from him.
I rated
Stephens City Custom Frames Provider Name Locked
as an F for professionalism due to his lack of tact in communicating, his crew leaving my house un-secure and failing to take responsibility for it, and his lack of initiative in responding to my concern after receiving the hinge. Overall, I rated him higher because the price was tough to beat, the mason did nice work matching up our brick perfectly, and he was able to start the job much earlier than initially proposed.
- Mashanna R.
A

Rating
The service was directly at my home to see and take the materials for framing. The ideas for frame and so on were reviewed, and in a very few days an email with image of the possible framing was sent and looked perfect. The work was completed and brought to the house in good time. I was fully and gratefully satisfied with the work and at a very reasonable price for the complexity of the task. Having hung it where visitors can see, the framed Eagle Scout memorabilia has received many compliments. I have made a number of referrals.
- Ronald R.
D

Rating
Failed to finish the job, hundreds of phone calls and emails attempting to obtain additional money for work not completed; claimed not to know what a punch list was and did not complete punch list; missed contractual completion date by a year; didn't connect whole house water filtration; didn't put in an access panel to
Stephens City Custom Frames Provider Name Locked
heated tub; sloppy or inadequate caulking of windows; installation of custom doors and windows, and flooring, allowing water leakage; crawlspace left unfinished, wet, inadequate ventilation; a litany of other little things that ultimately cost me another $150000 to take finish the project.

- CARMEN D.
A

Rating
Was good, he was on time with everything. I like most of the finished work. There were a couple that I felt didn't have a lot of work out into which I thought the price didn't match the quality. Over all I would us the service again. Minus the specific product that didn't require much work that was over priced.
- Deanne V.
A

Rating
Stephens City Custom Frames Provider Name Locked
has framed over 10 of my pictures. Some of the jobs have been quite tricky with having a thick picture canvas and board. She was able to combine 2 frames to make sure that the picture was secured and I got the look I wanted. She has a wide variety of beautiful frames. She has a good eye for the type of matting that will work with each picture. People have complimented
the work she did and the frames she uses. I will definitely continue to use this excellent shop which is not a chain store but
is an individual business owner who supports our neighborhood. &
Stephens City Custom Frames Provider Name Locked
;
- Dennis S.
A

Rating
Phenomenal. I am in the business of facilities, and having a partnership with
Stephens City Custom Frames Provider Name Locked
was unbelievably very smooth. Their company was very transparent about everything form start to finish. His proposal was true to word. I am very honored that I had the
Stephens City Custom Frames Provider Name Locked
to hire his company to provide such great service.
I would ABSOLUTELY use them again...

- Temy M.
F

Rating
Horrible the shower is not level, yet he claims that is just how these shower bases are. Because its unleveled the shower door doesn't close properly but it seems its all my fault
The toilet is leaking in my basement he claims someone sat on it which caused the leak, never heard of that and he certainly doesn't want to fix it.
The tile one piece was cracked and never scheduled time to fix it.
The job was to have the walls paint ready. The walls were not patched around the shower tile, nails holes were in the window and door he installed. The molding was not patched and caulked.
Total hack job would never recommend this guy, glad I decided to my bathroom and not my kitchen as that would have been a much larger mistake
- Jason D.
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All Custom Frames in Stephens City, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

#1 Service Total Remodeling LLC

6455 Luretta Ann Ln
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1st choice remodeling &construction

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2 Griffins Design and Build, Inc

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3-R Contracting, LLC

237 East Davis Street
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A & J Home Remodeling

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A&K Remodeling

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A+ Handyman

114 Dixie Belle Dr
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A/X Carpenters & Builders

4108 Warner St
Kensington, MD

AAV INC

8101 Hudson Falls Way
Springfield, VA

ADG Contractor

3120 Collie Lane
Falls Church, VA

ADO Home Services, LLC

PO Box 2843
Leesburg, VA

AJ Ross Service

5406 Riverdale Rd
Riverdale, MD

Alex Construction Inc.

Woodbridge, VA

ALEXANDRIA PICTURE FRAMING CO

110 S FAYETTE ST
Alexandria, VA

Alpha Omega Home Inspections

5933 Amber Ridge Rd
Haymarket, VA

Amercians Choice Services

11213 Smithfield Rd
Manassas, VA

American Building Solutions, LLC.

572 Reliance Road
Middletown, VA

American Home Specialists

13221 Mockingbird ln
Bowie, MD

American Mold & Restoration

3540 Crain Hwy
Bowie, MD
Stephens City Zip Codes

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