Smithfield Auto Glass Installation And Repair Articles

Sample Reviews

A

Rating
I called
Smithfield Car Windshield Replacement Provider Name Locked
about replacing a windshield on a Volvo s40 and he said he would call me back after checking on getting the windshield. He called me right back with a good price and we scheduled for the next day.
Smithfield Car Windshield Replacement Provider Name Locked
was very professional and explained the difference between cheap china glass and what he was using. He did the job in about an hour and cleaned everything up and it looked good as new. The next day I accidentally called his number from my cell and realized it so I hung up before he answered. He called me right back to make sure I was not having a problem. This let me know he is concerned about customer service. I will use him in the future.
- David S.
F

Rating
When we replaced our windshield, the Company at that time was called Guardian Auto Glass. The address at that time was 2342
Smithfield Car Windshield Replacement Provider Name Locked
Creek Rd,
Smithfield Car Windshield Replacement Provider Name Locked
, VA 24017. The windshield was replaced on 10-28-2010 and we were told it carried a lifetime warranty. As of 12-13, Safelight Auto bought Guardian Auto Glass. On the website of Safelight, it reads; ""COLUMBUS, Ohio –
Smithfield Car Windshield Replacement Provider Name Locked
. 2, 2013 -
Smithfield Car Windshield Replacement Provider Name Locked
® Group, the nation’s leading vehicle glass company and owner of
Smithfield Car Windshield Replacement Provider Name Locked
®, has reached an agreement to acquire substantially all of the vehicle glass repair and replacement assets of Guardian Auto Glass, LLC, a joint venture of Guardian Industries Corp. and LRST, LLC. Additionally,
Smithfield Car Windshield Replacement Provider Name Locked
® Group has reached an agreement to acquire the vehicle glass insurance claims management assets of Guardian Glass Network, not including its RV glass claims management operations. Both contracts were signed on December 1, 2013 with an expected closing at the end of business on December 31, 2013.""http://www.
Smithfield Car Windshield Replacement Provider Name Locked
.com/about-
Smithfield Car Windshield Replacement Provider Name Locked
/press-releases/press-release/?previd=11253&prid=289&cHash=1f13544cfcd518b67debaa55e0e0009f
If you try and contact Guardian Auto Glass on
Smithfield Car Windshield Replacement Provider Name Locked
Creek Rd (as we did) the number will take you to Safelight Auto. If you go to the Guardian website;http://www.guardianautoglass.com it will take you to Safelight
Smithfield Car Windshield Replacement Provider Name Locked
. If you call the number on the Guardian
Smithfield Car Windshield Replacement Provider Name Locked
website, (540) 562-3380, it will take you to Safelight/Guardian Auto glass. I begin with all of this to show Safelight is responsible for Guardians assets and warranty's should be covered by Safelight
Smithfield Car Windshield Replacement Provider Name Locked
. However, when we contacted
Smithfield Car Windshield Replacement Provider Name Locked
, we were told they did not have the records of the window replacement and had no way of locating them.

Because we have moved since the repair, we went to the bank and requested a copy of the bank issued check which shows the check was cashed by Guardian Glass Auto and the store number. We were told by the technician that would suffice.

In the end of August 2014, while driving down the freeway, the moulding around the top half of the windshield fell off from around the top half of the windshield and spewed black glue like product around different parts of the vehicle. The windshield began to vibrate and we felt it unsafe to drive above 45mph because of the vibration. We called Safelight auto in
Smithfield Car Windshield Replacement Provider Name Locked
, VA at the beginning of the month of September. After a week, a representative came out. As if that wasn't bad enough to wait that long, we were also under the impression they were going to fix the problem on the day of the appointment. BUT, when he came out, he said he was only there to check the window and report back. We showed him a copy of the Bank "official check" and he said that was ok. The check showed on the back who cashed it, the bank it was deposited into and the store number. I told him I would have liked to go to the Guardian Glass store, but I was tI told him that it is not my fault Guardian could not locate the invoice. I was advised by the technician that someone from the store would be contacting me. In the meantime, he applied a silver tape around the top half of the windshield to hold the glass and moulding on. But, in the meantime, I never received a phonecall from the local
Smithfield Car Windshield Replacement Provider Name Locked
. Apparently, they had no intention of calling me back. About a week later I called the "
Smithfield Car Windshield Replacement Provider Name Locked
Executive Service Team." I was then advised that the person who was supposed to call me back had decided not to honor the warranty and said the "Bank Issued" check was not good enough proof that they did the work. I called the
Smithfield Car Windshield Replacement Provider Name Locked
Executive Service Team again and asked why the check was not proof of payment. The check documents the proof they cashed the check and who. I reminded them it was their store that could not locate the records and thus, the reason for the copy of the cashed check. While on hold I was disconnected. I called again on 9-16-14 and spoke to a
Smithfield Car Windshield Replacement Provider Name Locked
. She asked me to hole while she said she would contact the local
Smithfield Car Windshield Replacement Provider Name Locked
. I was disconnected while waiting on the speakerphone. When I called immediately after the d/c, I was told by the man that
Smithfield Car Windshield Replacement Provider Name Locked
had typed in the notes "the manager will call me back today." I never heard back from the manager. Instead,
Smithfield Car Windshield Replacement Provider Name Locked
from the Executive Service Team called me back and advised me they would not honor the cashed check. He said
Smithfield Car Windshield Replacement Provider Name Locked
had no responsibility to keep records and it was up to me to prove I purchased the windshield from them. I told him I'll bet the store on
Smithfield Car Windshield Replacement Provider Name Locked
Rd would have records dating back to 2010 and it could be proven that a windshield during that time would have cost the same price I paid. He could not tell me if the records were sent from the
Smithfield Car Windshield Replacement Provider Name Locked
Creek store to the
Smithfield Car Windshield Replacement Provider Name Locked
Rd store. I also told him a company cannot just toss their records anytime they felt like it because an IRS audit would require proof of the sell of the glass. It appears they are doing everything they can to avoid replacing the windshield. The company hemmed and hawed around their desire to fix the problem, but with no
Smithfield Car Windshield Replacement Provider Name Locked
. Their customer satisfaction sucked! They were too lazy to research what a windshield cost on 2010. They could simply contact the
Smithfield Car Windshield Replacement Provider Name Locked
Rd store, but they refused to do that leg work. Besides that, the store manager never had the decency or courtesy to get on the phone and talk to me. The purchase of Guardian just took place on
Smithfield Car Windshield Replacement Provider Name Locked
2013. For the life of me I cannot understand how the records from the store vanished in 8 months.
- Mike B.
A

Rating
Found a huge crack on the windshield. Called and left a voicemail on Thursday night and sent an email too. Got a call Friday morning. Set up an appointment for them to come to my home on Saturday. The guy showed on time, got to work right away. DId a clean job and answered my questions. Moved the stickers and Ezpass from the damaged windshield and put it in the new one. The insurance covered this cost but they offered to use their coupon if I was paying out of pocket. I thought it went well overall.
- Bilal S.
A

Rating
Fast reply on a Saturday that they would get back to me at the start of the week. Sure enough, they came out to where I work and in less than half an hour repaired the crack. Never had one before so I was grateful for the fast, reliable work!
- Deirdre I.
A

Rating
Last week you sent
Smithfield Car Windshield Replacement Provider Name Locked
to replace our windscreen and I wanted to let you know that I think he is absolutely brilliant. He was not only professional and a pleasure to speak with but he was courteous of the fact I know nothing about cars and very conscious of our horrific experience with Safelight. I would recommend
Smithfield Car Windshield Replacement Provider Name Locked
and
Smithfield Car Windshield Replacement Provider Name Locked
in a heartbeat to all of our friends.
Please pass on our thanks to
Smithfield Car Windshield Replacement Provider Name Locked
.
- Nathan S.
A

Rating
service was quick. it took an hour. very courteous. I didn't check on other prices since this was recommended by Angie. my husband got his windshield done too the following week. they had the wrong window and offered the mobile service to our house.
- Rosalind C.
A

Rating
Great Company! We needed a new mirror cut for a bathroom vanity. The company was very efficient and provided a beautiful mirror ahead of the estimated completion date. Staff was very professional. We are very pleased with the product we received!
- Cheri M.
N

Rating
Fast, expert work, super professional, great price, thank you.
As a car and home owner, I rarely come across super competent people who know exactly what they are doing, but that is what I got using Titan Glass.
My installer, though a pretty young guy, had been doing windshield replacement for over a decade and it showed. AAA+++++++ work. You will not find a better company in this field.

- Carole C.
A

Rating
Transaction was very smooth. Our windshield was hit by a rock. I expected to have to replace the whole thing but after seeing the damaged area, the technician suggested a quicker and cheaper solution.....chip repair. In less than a 1/2 hour the damage was repaired and the windshield looks fantastic! Thank you!!
- LISA S.
A

Rating
Overall
I am completely satisfied with my experience with
Smithfield Car Windshield Replacement Provider Name Locked
. All of the work is performed by the owner,
Smithfield Car Windshield Replacement Provider Name Locked
. From start to finish, he was professional, polite and helpful. The quality was excellent, the cost was low, and the convenience can't be beat. I highly recommend
Smithfield Car Windshield Replacement Provider Name Locked
.

Quality
It is clear that
Smithfield Car Windshield Replacement Provider Name Locked
takes pride in his work. There is no evidence that this is not the factory windshield. The seal is perfect; no moisture, and no sound. He even transferred my "oil change sticker."
Cost
The estimate was 100% accurate. I was pleasantly surprised by the cost; I expected this to cost closer to $500.00.
Convenience
This is the best part. I work on the far West side, and
Smithfield Car Windshield Replacement Provider Name Locked
performed the repairs while my car was parked in our company parking ramp, while I was working. All I had to do was park in a convenient place to allow him to work.
Responsiveness
I called on a Monday, answered a few questions about the car, and asked for a quote.
Smithfield Car Windshield Replacement Provider Name Locked
called back with a quote within an hour. He had the work completed by 10:00 AM the next day.
- Anne W.
110% Guaranteed Money Back

We think we're the best, and we can prove it.

Try an annual plan and if you want to cancel in your first year, we'll refund you 110%

Annual Plans Only

All Car Windshield Replacement in Smithfield, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Action Automotive

1300 High Street
Portsmouth, VA

Aero Colours

205 Redoubt Rd
Yorktown, VA

B & E AUTO COLLISION CTR

5018 EUCLID RD
Virginia Beach, VA

bay custom tinting

479 denbigh blvd
Newport News, va

Binswanger Glass

965 Ridge Lake Blvd
Memphis, TN

BINSWANGER GLASS CO

104 S CHURCH ST
Smithfield, VA

Danny’s Glass Inc

112 Industry Dr
Yorktown, VA

First Team Honda

3444 Western Branch Blvd
Chesapeake, VA

First Team Toyota

3400 Western Branch Blvd
Chesapeake, VA

Glass Doctor of Virginia Beach

5226 Indian River Rd
Virginia Beach, VA

Glass Masters

3325 West Mercury Boulevard
Hampton, VA

Headlights Made New

4808 Huntington ave
Newport News, VA

Jody's Windshield Repair

704 Southleaf Dr
Virginia Beach, VA

LAMB & ROBINSON AUTO

4600 STATION HOUSE RD
Chesapeake, VA

Lee's custom appearance

3642 Holland Road, suite 103
Virginia Beach, VA

MAJESTIK AUTO SPA

1470 MT PLEASANT RD
Chesapeake, VA

MBH Mercedes-Benz Specialist

635 Virginia Beach Blvd
Virginia Beach, VA

OTTACAM AUTOMOTIVE

804 ORAPAX ST
Norfolk, VA

Patriot Glass and Windshields

321 Ed Wright Ln
Newport News, VA

Precision Glass & Mirror

4351 George Washington Memorial Hwy
Yorktown, VA

Pro Windshields

2406 Princess Anne Rd
Virginia Beach, VA

Safelite Autoglass Chesapeake

1545 Crossways Blvd
Chesapeake, VA

Safelite Autoglass Hampton

2121 W Mercury Blvd
Hampton, VA

Safelite Autoglass Virginia Beach

4708 Tulip Dr
Virginia Beach, VA

SUFFOLK GLASS & HOME IMPROVEMENT

420 EAST PINNER ST
Suffolk, VA

Three Rivers Glass

453 Ingram Rd
Virginia Beach, VA

TYSINGER MOTOR CO, INC

2712 MAGRUDER BLVD
Hampton, VA

Wynn's Auto Upholstery

208 Luray St
Chesapeake, VA

Young's Upholstery - Norfolk

1318 E Little Creek Rd
Norfolk, VA

Join Angie's List to get the best local reviews in Smithfield.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Auto Windshield Replacement
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money