Sample Reviews

A

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Sandston Chimney Sweeps Provider Name Locked
was great. He was enthusiastic and pleasant, went the extra mile in cleaning the glass on our fireplace screen, and gave us some recommendations for chimney sweeps in the area we were moving to. I highly recommend.
- Susan M.
A

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We had been having an issue with an old chimney top. They helped to determine the issue and gave us a fast turn around on repairing it.
Very polite and helpful.
- Candy C.
A

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Sandston Chimney Sweeps Provider Name Locked
is a consummate professional. He returned all calls promptly, was on time, and did a great job! We will most definitely use him again and would highly recommend him!
- Katie F.
A

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From the beginning to end the experience was EXTRAORDINARY. The owner did the estimate and conveyed information that was helpful and accurate -- he's a real expert on chimney repair. I appreciated that unlike others that provided estimates he did not try and "upsell". The repair team -- headed by
Sandston Chimney Sweeps Provider Name Locked
-- was punctual and professional. They keep me appraised of each step, they cleaned up as they went along and they were mindful to keep the yard gate closed so the dogs could watch but not go for a run.
I highly recoomend
Sandston Chimney Sweeps Provider Name Locked
.


- William L.
C

Rating
We were warned about how expensive
Sandston Chimney Sweeps Provider Name Locked
is, but heard they were good. To sum up, they used "alarmist" sales pitch to talk us into way more work than was needed, did decent masonry work, and way overcharged us. Should have gone with
Sandston Chimney Sweeps Provider Name Locked
(younger and harder worker, not old, established, and losing the
Sandston Chimney Sweeps Provider Name Locked
that made them a top pick).
Pros:
1. The masonry work was excellent, and the workers (one of them his son) were very professional, polite, and easy to talk to.
2. The work was completed
3. The workers returned about 3 times to complete the job.
Cons:
1. the initial chimney cap looked cheap and amateurish...and flat out bad. We had to push them to get one that looked almost as good as
Sandston Chimney Sweeps Provider Name Locked
; shame on them for even putting the ugly set up in the first place
2. We had to
Sandston Chimney Sweeps Provider Name Locked
(the owner) several times to find out when they were going to actually start the job
3.
Sandston Chimney Sweeps Provider Name Locked
made several promises for the things they were going to do. We tried to get these things detailed in the quote several times; however, the quote was very generic and they wouldn't provide one with more details. We put these in an email to
Sandston Chimney Sweeps Provider Name Locked
to which he responded again with the generic quote.
4. On the first day,
Sandston Chimney Sweeps Provider Name Locked
made several surprising/unprofessional comments about how we were changing scope of the project and making him do extra work and "running around". The job started on a Tuesday and was supposed to complete by Friday. part of the job turned out to be more than they anticipated (rock removal), but
Sandston Chimney Sweeps Provider Name Locked
didn't show on Thursday or Friday, and acted surprised when we called and pushed him to attempt to finish the job by the agreed-to time. You'd think a $15,000 job would be a priority, but he left his crew short-handed and would have left the roof open had we not pushed hard.
5. In the initial agreement
Sandston Chimney Sweeps Provider Name Locked
lead us to believe our fireplace doors would be powder coated by a pro. Then we found out he spraypainted with heat-paint you can buy at FleetFarm.
6.
Sandston Chimney Sweeps Provider Name Locked
stated repeatedly that the majority of the work would be in removal/repair of rotted roof / roof rafters. No work was done on the rafters (they turned out to be ok), so we expected a significant decrease in the price. We had to remind them of the difference and the bill was only reduced $300.
- Jorgen C.
A

Rating
Sandston Chimney Sweeps Provider Name Locked
was very good about listening to what I wanted done. They called to let me know they were on the way and even though I was at work and could not be there,
Sandston Chimney Sweeps Provider Name Locked
was very good about listening to what I wanted to have done and responded well,
Sandston Chimney Sweeps Provider Name Locked
and his crew did a very good job of cleaning up and bagging all the debris and cuttings. I would definitely hire them again and recommend them to anyone wanting yard work done.
- BOBBI G.
C

Rating
They talked us into a $1,000 chimney liner, by giving us hand-outs with scare stories. Later, our plumber said we did not need the liners, because we had an older furnace, and the liners are only necessary with newer high-power furnaces. While installing the liner, they didn't exactly exude confidence. Ours is an older house with a steep roof. They seemed worried. Then, they splashed a thick brown substance on the back window, and didn't bother cleaning it off. I pointed it out. They just said it would clean off, and left. The stuff would not clean off. We called the office, and they sent the crew out again. They finally cleaned it off with razor blades. That winter we had a roof leak around the spot where they were working. I do not know if they were the cause, but feel it should be mentioned. Last year, we called them to clean our gutters, the young driver nearly ran over our backyard fence.
That was rather scary.
Then, while cleaning the gutters, the young guy lost control of the ladder, and it slammed hard against our neighbor's house.
I have no idea if they did a good job cleaning the gutters.

- Eugenia H.
A

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We were very pleased with this company. Technicians shoed up on time, were very professional, videoed the process, showed us before and after pictures.and followed up the next day. Would recommend them!
- Mary Ann M.
A

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The technician did a good job - kept work area very clean. Was thorough and quick. Fireplace looks better and we are assured of a well functioning unit. Good value for money.
- Agnes G.
A

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Professional and friendly service from initial call through completion of job. Always a pleasure to connect with a 'real person' when I phone the office to schedule the work! Also appreciated receiving a call the day before service as a reminder of the date and timeframe. The service guys arrived right on time and were efficient, thorough, and very careful not to leave a
Sandston Chimney Sweeps Provider Name Locked
of soot around the fireplace area. This was the second time I've used
Sandston Chimney Sweeps Provider Name Locked
and will definitely use them again.
- Robin F.
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All Chimney Sweeps in Sandston, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Advanced Fireplace Technicians

603 East Franklin St
Richmond, VA

Allstar Chimney Sweep

75 E Grace Street
Richmond, VA

Allstate Chimney Service

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B&M Contracting

po Box 193
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Bon Air Duct Cleaning LLC

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Castle Chimney Sweeps & Home Repair

10517 Genito Ln
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CENTRAL VIRGINIA CHIMNEY SWEEP

414 HUNTSMAN RD
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Chimney Saver Solutions

6503-B Dickens Place
Richmond, VA

COUGOT'S CHIMNEY SERVICE

6507 Old Warwick Rd.
Richmond, VA

Custom Fireplace & Chimney Service Inc

849 Greybranch Ct
Sandston, VA

Erik Cook Landscapes

1740 Log Cabin Rd
Beaverdam, VA

EUROTECH CHIMNEY RESTORATION

5703 CHARLES CITY CIR
Henrico, VA

Guardian Chimney Cleaning

6701 Janway Road
Richmond, VA

Hanover Chimney Sweeps

6235 Pine Slash Rd
Mechanicsville, VA

Hanover Roofing, Siding & Windows

10966 Richardson Rd
Ashland, VA

Jason The Mason

1507 Edenburry Dr
Henrico, VA

London Sweeps Chimney Sweeps

5214 Fairlake Lane
Glen Allen, VA

MAGIC SWEEP CHIMNEY SERVICE

4604 CHESDIN WOODS DR
Sutherland, VA

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