Sandston Discount Appliances

Sandston, VA

Sandston Appliance Sales Articles

Sample Reviews

A

Rating
I had picked out a dryer that was too wide for my laundry area. However, they took back this dryer then brought me a dryer with the same capacity but taller, which fit my laundry area with not extra charge. I have bought a Washing Machine from them because of a friend my recommending the place to me. As of today, I have bought a Washer and Dryer from them. If I need an appliance in the future, I will definitely try them first.
- Warren W.
F

Rating
Called for the service request to repair Fisher & Paykel
top-loaded dryer that had no power. Scheduling was fine. After
calling Fisher & Paykel, the repair technician (
Sandston Discount Appliances Provider Name Locked
) gave diagnosis of
broken circuit board, then a new one was ordered. A week later,
Sandston Discount Appliances Provider Name Locked
came
to install the new circuit board, he showed no familiarity with the procedure,
very puzzled. Eventually, the old one was swapped out, but it didn't
work, still had no power (the power source/outlet was normal after
checking).
Sandston Discount Appliances Provider Name Locked
tried few other things and called Fisher & Paykel,
nothing worked. The new circuit board was returned, and the problem was
not fixed. I replaced the dryer with a different brand.
- yong D.
D

Rating
Everything comes out of the
Sandston Discount Appliances Provider Name Locked
, Az. warehouse. I have given myself time to calm down and am still concerned about the Goodyear store's lack of good customer service. I have worked customer service and, "The customer is ALWAYS right." That is if you want to keep your customers and are not more concerned with your personal looks and money. I believe the Goodyear
Sandston Discount Appliances Provider Name Locked
store needs a shaking up and to be taught good customer service. Thank You.
- Nancy O.
C

Rating
I called the company because of a problem with the dishwasher. It was leaking from the release valve at the sink and water would flow on to the counter and then to the floor. When I called the company they told me that the minimum charge to come out was $65 but that it would be waived if I did the repairs. My appointment was between 9-12. At 12:00PM when no one had shown up, I called the company for status. They said the tech would be there in 20 minutes. The tech showed up at 1:30PM. The repair turned out to be a
Sandston Discount Appliances Provider Name Locked
one and he was done in 15 minutes. He presented me with a $150 bill which he said was their minimum labor charge. I told him that no one had communicated this to me and that I would have to call the company. I explained the situation to the person I spoke to at their main number. She asked me if I had been presented with and signed an estimate prior to the technician completing the work. I had not. She told me I was only liable for the $65 service charge. I did not rate the quality of the repair because I need to wait a while and run the dishwasher a few times before I pronounce it to be fixed. I would not recommend this company or use them again in the future.
- Diana C.
A

Rating
I have been dealing with
Sandston Discount Appliances Provider Name Locked
for many years, maybe 20 or more. Their prices and customer service cannot be beat!
The advice of
Sandston Discount Appliances Provider Name Locked
senior and junior as well as the mother cannot be beat. They have all given me expert advice about the use and care of my appliances. Case in point: Spring of 2012, I had my kitchen remodeled. I went to them to ask about appliance selections. They asked me to consider a Kitchen Aid Suite. I went with their suggestions and could not be happier. Their pricing was very close to internet pricing. Their after sale service was even better! A few weeks after my kitchen was complete, I stopped at the store to see if I could get a couple of extra shelves for my refrigerator.
Sandston Discount Appliances Provider Name Locked
went to his floor model and gave me the shelves from his floor sample! About a year later, I had a problem with a 4 year old washer I purchased from them.
Sandston Discount Appliances Provider Name Locked
offered a repair suggestion for me and said if it did not work, he would have a new washer delivered the next day. Well, the repair suggestion, it worked just fine. Try getting that service from a PC
Sandston Discount Appliances Provider Name Locked
! The most amazing service happened yesterday....My new
Sandston Discount Appliances Provider Name Locked
was 2.5 years old....out of warrantee. I had never used the middle griddle burner and the knob was frozen.
Sandston Discount Appliances Provider Name Locked
sent a service team at no cost to me to fix the problem!
I know that many friends and neighbors share my enthusiasm concerning
Sandston Discount Appliances Provider Name Locked
. Please give them a try!
- Allen T.
A

Rating
He was very friendly and showed my son where the problem occurred and how to fix it in the future. He said this is one of the more common problems. I will definitely buy my next appliance here. He showed up to repair it the day after my son called.
- sheryl D.
C

Rating
OK, overall. Positives: he was clearly competent to make this repair. It was a minor part that needed replacement (thermal fuse, $15.) & he had one in stock in his van & installed it. That did the trick to fix the heating issue & the dryer was back up & running within an hour.
On the other hand, he neglected to inform us when we scheduled the visit, or upon arrival, that he charged a 'house call' fee of $79 in addition to his hourly rate ($80) for whatever time he incurred doing the repairs. I know this kind of fee isn't unusual in the trade, but I think a responsible business owner should make it a point to be explicit about disclosing that policy beforehand, rather than risk alienating customers who would be surprised by that information (we were). Plus, that works out to $160/hr. for the service actually rendered for this visit--comparable to an attorney's hourly rate.
And, he tried twice to convince us that we should invest over $300 to thoroughly clean & refurbish our dryer that day, when we were clear with him that we didn't think this was a good use of funds for an old dryer that could be replaced for a little more than that. I don't begrudge the attempt to earn more of our business, but I don't think he is a very good listener. Most people would not feel this was a good cost-benefit trade-off.

- Margaret M.
A

Rating
This is the second time we bought an appliance from DeWitts and we will use them again. They always have inventory in stock or can get what I need quickly. DeWitts also has the best prices in town. They make shopping easy because I can research what I want on-line, call them up with the make and model number and they will give me a delivery date. The only challenge I've had is with installation timing, but that may be a seasonal problem. Our
Sandston Discount Appliances Provider Name Locked
broke just before Thanksgiving in 2012 and our oven just before Christmas in 2013. They subcontract installation and none of the installers were available. At the last minute, a slot opened up just before Thanksgiving and we were happy with the installation. The Christmas installation was done by a friend of a friend, but was never completed (the trim).
- Madalyn S.
A

Rating
We purchased LG Kitchen Appliances, Whirlpool clothes washer and dryer from
Sandston Discount Appliances Provider Name Locked
. They worked with us to pick the right appliances to fit our requirement, gave best price with most rebates. The appliances were delivered as promised. We installed them on our own.
- Yamini G.
A

Rating
I was referred to
Sandston Discount Appliances Provider Name Locked
in Emmaus by a friend who had previously done business with this company. My 10-year-old GE refrigerator had stopped working, and I initially called to schedule a repair. The owner called me back to get some information about my broken appliance. A short time later he phoned again to say that the compressor was the likely problem (it turned out he was correct) and that the cost of parts would be nearly $300 plus labor. He suggested that it would not be
Sandston Discount Appliances Provider Name Locked
to invest that sum in an older appliance. I agreed with him and began to shop for a new refrigerator.
I looked at several chain stores and did not find refrigerators that had the size or features I wanted or learned that it would be three to four weeks before delivery and installation. As I was using a dorm-size refrigerator, I wanted to replace my refrigerator ASAP. I decided on a Wednesday to look at the appliances offered by
Sandston Discount Appliances Provider Name Locked
. The owner's mother is the main salesperson and is extremely knowledgeable about the appliance products the company sells. She is also quite outgoing and personable. I gave her my list of requirements and she suggested three models, all of which were available to inspect (although two were in a smaller/larger size). I was wary that I would have to wait several weeks for delivery, but she assured me that they could be ordered and delivered by the beginning of the next week. The pricing was very competitive with my research at the large chain stores.
The next day I made my decision and ordered a Maytag bottom-freezer refrigerator with ice maker. Later that day, the owner phoned and scheduled delivery for the next Tuesday. On Tuesday, the owner and his son estimated their arrival at about 3 p.m. About noon, he phoned to say that they would be delayed about an hour as a previous job was taking extra time. Almost exactly at 4 p.m. they arrived at my home. They removed my old refrigerator, including detaching the ice maker line. I then had a few minutes to thoroughly clean the walls and floor, and they quickly installed the new refrigerator, including ice maker, and switched to door opening to suit my kitchen layout. The entire process took less than 45 minutes.
I will soon be shopping for a new clothes washer and will definitely choose
Sandston Discount Appliances Provider Name Locked
. The service was excellent and the price was competitive. It also feels good to do business with a local merchant rather than a national chain.
- Janet S.
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All Discount Appliances in Sandston, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Alliance Air & Duct Inc

10301 Hull Street Road
Midlothian, VA

Bobby's Auto Service & Detail

1215 HighPoint Ave
Richmond, VA

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

DirectBuy of Richmond

12830 W CREEK PKWY
Henrico, VA

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

DrinkFromTheRock.com

7181 Eagles Perch Dr
Jacksonville, FL

GUSTI RESTAURANT EQUIPMENT

2923 W BROAD ST
Richmond, VA

LITTLE APPLIANCE

3706 WILLIAMSBURG ROAD
Henrico, VA

Mikes Bump and Grind Garage

341 EAST NASA ROAD 1
Webster, TX

Perfect Contracting Corp.

9361 Springmount Terrace
Chesterfield, VA

REVERE GAS & APPLIANCE

3610 N COURTHOUSE RD
Providence Forge, VA

Sears

114 Southpark Cir
Colonial Heights, VA

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