Sandston Appliance Sales Companies

in Sandston, VA

Sample Reviews


The installation was done well. M&M sold us an extended warranty
($425). After the LYNX warranty expired, M&M told us that they would
not perform service under the extended warranty. The extended warranty company...more /> informed us that they had no service provider in the DC area and that we Thwould have to
find someone in the DC area that would work under an extended warranty.
- Peggy R.

After purchasing, we learned the
we boughy was a discontinued model. We were not told this at the store. It was to be delivered on Monday but they never called to say when so we had to call the store and was told it would be in the afternoon. So we had to wait basically all day for the installation. We were then advised that a new gas connecting hose should be installed. The sales man did say that this would probably be the case. It was installed even though we were told the old one was in good condition. Installation was quick and the installer helpful in going over the stoves operation
- Eugene P.

Sandston Appliance Sales Articles

Appliance Sales reviews in Sandston


We found Mr.
Sandston Discount Appliances Provider Name Locked
thru the SwapSheet paper. (Great resource for local sales, garage sales, events etc.)
He had a Heavy Duty Washer for sale. After I called and left a message we played phone tag that day. Our fault, we had multiple appointments. Mr.
Sandston Discount Appliances Provider Name Locked
was awesome! He called back multiple times to reach us.
When I spoke with him on the phone he told me that he refurbished the unit, and that is his business. We didn't have a vehicle to transport the washer so made arrangements with him to deliver it the next morning at 8am.
At quarter to 8 the next morning Mr.
Sandston Discount Appliances Provider Name Locked
called to confirm that we were home and that it was ok to deliver the washer. We confirmed and he arrived 15 minutes later, right on time.
When he arrived he helped us remove the old washer. He then installed the new washer. It was everything he promised! Very nice, nearly new Heavy Duty Washer. Paint and dials in excellent condition. Very clean tub and new hoses.
He only charged $25 to deliver. We consider this a great deal as we live in Inyokern. He accepted our personal check.
We would recommend him for used washers and dryers. Those are the only appliances he does. He's very nice! :)

- Joanne L.

Salesman listened to our stated needs and knew the products well enough to match our needs with the best product. Installers arrived on time and worked diligently to complete the installation. Removed the old appliance as promised and cleaned up their work area before leaving.
- Thomas M.

We have bought most of our appliances from
Sandston Discount Appliances Provider Name Locked
, so this is where we headed when our refrigerator died on one of the hottest days of the summer -- of course just before a long holiday weekend. We dealt with both
Sandston Discount Appliances Provider Name Locked
Sandston Discount Appliances Provider Name Locked
for the purchase and aftermath.
Sandston Discount Appliances Provider Name Locked
was able to find a fridge that met our strict space requirements for our small kitchen, at a decent price for this style. While delivery from the manufacturer was delayed due to the holiday,
Sandston Discount Appliances Provider Name Locked
called me immediately when it was on the way into the warehouse, and scheduled a delivery in two days. Delivery was uneventful -- their team navigated our outside steps and tight inside turns with no mishap. Unfortunately, after an hour of running, we realized there was a problem with the new fridge -- it wasn't cooling at all. By the end of the afternoon, after several frenzied calls to the manufacturer's service line and to
Sandston Discount Appliances Provider Name Locked
, the latter told us we'd get a call in the morning regarding servicing the unit.. Admittedly, we did have to be persistent to make this happen, but behavior on both sides was cordial. The next day, I was amazed to get a call at about 8 a.m. from a local, highly-regarded appliance repair outfit, to schedule a service call from their tech. Because they have a good relationship with
Sandston Discount Appliances Provider Name Locked
, they obviously put us on priority, and a tech was at my door about an hour later! Amazing! Oh, and the problem was simply an unplugged plug to a key part. Whew! We have continued shopping at
Sandston Discount Appliances Provider Name Locked
because of this kind of service, good prices, and salesmen who are knowledgeable, understanding, and not pushy.
- A, James V.

It appears to be a bait and switch. They quoted one price for installation and upon delivery they said another item had to be purchased before installation could be completed. Customer service was incredibly unhelpful. The salesperson seemed lost during the entire transaction.
- Paula J.

First technician was courteous and gave quote for work to be done. Parts needed to be ordered. When parts came in different technician came to provide service. This tech did not try separate parts however simply replaced both parts and charged an additional amount quoted. I had called the office to check on the pricing prior to service being rendered to make sure of the amounts. When I called back to dispute the discrepancy in the total amount billed I was told that they would look into the matter and get with me the following day. Waited the next day until 2:45 and called to see what the status was on the billing and the explanation for the difference. The customer service was the worst I have ever encountered the gentleman I spoke with at one point try to blame the original tech for the error and then just simply asked what did we want them to do??? In the end the customer service rep said I quote "I believe the problem here is a lack of communication between you and your husband." At this point I became very angry. You do not through blame on a customer. He was very rude and in very short response stated that they would refund us the cost of the
Sandston Discount Appliances Provider Name Locked
part and send it to our address. I will not use this company again and will make sure that a manager is aware of the service..
- Tami N.

The first time (Sunday,
Sandston Discount Appliances Provider Name Locked
6) the delivery services dept. had me waiting for over 3 hours past the delivery window before they admitted that the delivery was not going to happen that day due to an injury on the route.

We then rescheduled for a delivery on Saturday,
Sandston Discount Appliances Provider Name Locked
12 - I requested the earliest available appointment - what we got was a 2:45 pm - 4:45 pm delivery window. During the end of the window I got a phone call from the central delivery center telling me that the delivery would need to be rescheduled due to "road closure". At that point I threw a fit and told them that there were no road closures in the area that could not be detoured around, and the delivery HAD to happen that day. The delivery team finally arrived about one hour late and told us that they could not deliver because "it was not safe".

Now -
Sandston Discount Appliances Provider Name Locked
has already delivered a refrigerator, dishwasher and microwave to this same address in the past month - how was it not safe now? We told them that it was "BS" and off they went. I am now trying to reschedule for a third time - This exchange/purchase was initiated on June 22 - well within the 30 day return window, but I am afraid that
Sandston Discount Appliances Provider Name Locked
will not honor that. I have spent a lot of money at
Sandston Discount Appliances Provider Name Locked
within the past months - I am now a VIP Shop Your Way member (whatever that means) This was not how I expect good customer service to look like.

I have filled out numerous on line customer surveys expressing my dissatisfaction for how I have been treated with regard to the delivery, and have not received any response. I am not sure
Sandston Discount Appliances Provider Name Locked
really cares. I can tell you that the people at the central delivery place promise to call me back to tell me what is going on when the delivery team doesn't show, and they never do call me back. Empty promises. I finally got connected with the
Sandston Discount Appliances Provider Name Locked
Warehouse in Livonia, MI where the deliveries load - I hope the third time goes well or
Sandston Discount Appliances Provider Name Locked
will have lost me as a customer.
- Sharon M.

The sales experience was excellent. Our sales rep,
Sandston Discount Appliances Provider Name Locked
, helped us by showing us alternatives to the choices we'd researched for comparison as well as some of the options -- and flaws -- provided by the other models and brands. Based on our selections and our move-in date, he recommended holding off on purchase for a couple weeks due to special pricing his GE rep had told him was coming nearer to the 4th of
Sandston Discount Appliances Provider Name Locked
. This saved us several hundred dollars over the best prices we'd found in the big box stores. When it seemed our refrigerator might be out of stock with GE,
Sandston Discount Appliances Provider Name Locked
ordered both our first choice and a backup in order to ensure we had a refrigerator when we moved in. Fortunately, the backup was not needed.
Sandston Discount Appliances Provider Name Locked
even filled out and submitted the rebate paperwork for us so all we had to do was wait for the check.
The delivery and installation crew was equally professional and helpful. The appliances went in and worked without a hitch. The hoses and lines used are good quality stainless braided hoses. The dryer was installed with a minimum of vent hose instead of a winding snake behind the dryer. A separate install by a plumber of the dishwasher was scheduled at the same time as the other appliances and also went off without a hitch so I didn't have to show up at the house twice while we were finishing up packing our old house.
- George W.

I've discovered a quite knowledgeable fellow in their outdoor nursery by the name of
Sandston Discount Appliances Provider Name Locked
. He is a wealth of information on various trees, shrubs, etc. for this area. Besides the usual recommendations on planting and maintenance, he has been helpful when I've encountered pests and fungus. In addition, he has given some good suggestions on landscaping (which I am in the process of doing).
Definitely my go-to guy.

- Randall D.
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All Discount Appliances in Sandston, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Alliance Air & Duct Inc

10301 Hull Street Road
Midlothian, VA

Appliance Zone

PO Box 55
Corydon, IN

16501 Ventura Blvd Ste 500
Encino, CA

Bobby's Auto Service & Detail

1215 HighPoint Ave
Richmond, VA

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

DirectBuy of Richmond

Henrico, VA

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

7181 Eagles Perch Dr
Jacksonville, FL


Richmond, VA


Henrico, VA

Mikes Bump and Grind Garage

Webster, TX

Perfect Contracting Corp.

9361 Springmount Terrace
Chesterfield, VA


Providence Forge, VA


114 Southpark Cir
Colonial Heights, VA

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