Salem Pool Cleaners

Salem, VA

Salem Pool Cleaning Articles

Sample Reviews

A

Rating
They responded to my initial inspection request immediately and showed up on time. Both the owner and his inspector/worker were friendly and knowledgeable. The inspector explained the problem clearly and what was necessary to fix it. He showed me the leak test on the crack so I could see that it was not pulling in any water in that area. I authorized the work on the spot.
Throughout this several day process the owner kept me up-to-date via email on the progress of the work. The work was finished over a two day period. They cleaned up everything and I now have a pool with no missing tiles and no leaks.
I am very happy with their service and will definitely call upon them again for any future pool needs. I can't really comment about whether the price was competitive or not, as I didn't get any other estimates. Because of the rapid water leakage during a water shortage, I really just wanted it fixed as quickly as possible and the price seemed reasonable to me. The fast response time and doing what you say you will do, in the time frame promised, are characteristics that rate high with me. I've experienced so many contractors that never bother to even call you back and/or don't follow through, so I was impressed with
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.
I would highly recommend them to anyone needing pool services.
- Jackie R.
F

Rating
I don't usually review companies, but we had such a bad situation that I wanted to make others aware- they have just cancelled our service, saying we (I) have created a TOXIC RELATIONSHIP. Let me point out that I WOULD have cancelled their services a while ago, but they have REPEATEDLY left our pool in service mode/backwash- so I told them that I would not cancel their service due to the fact that IF my pool pump broke from these multiple incidents, that I would expect them to replace the pump since they were the ones
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it up- of course, then they dropped us a a client because of my "threat".
I have no problem with someone making a mistake, but repeated mistakes are unacceptable when I am paying someone to perform a service, AND they can not perform the basic service they advertise without
Salem Pool Cleaners Provider Name Locked
up!


- Natalie S.
A

Rating
It went great!
Salem Pool Cleaners Provider Name Locked
and his helper showed up on time, did a great job and charged we what was agreed to in advance. I'll be using them to open and close my pool each year!
- Denise E.
A

Rating
We had been in our home for approximately 4 months. Over that period we noticed that our pool had been losing water at a rate of approximately 50 gallons per day. We referenced Angie's List and
Salem Pool Cleaners Provider Name Locked
had consistent superior ratings. We called the company and spoke to the owner, Mr.
Salem Pool Cleaners Provider Name Locked
(Will)
Salem Pool Cleaners Provider Name Locked
. Mr.
Salem Pool Cleaners Provider Name Locked
was very accommodating on scheduling an appointment for the following Tuesday in the morning.
Upon arrival on the day of the appointment, Will thoroughly inspected our pool, including the pool lights and pods, return jets, skimmers, sump, and tile line. He identified the source of the water loss (a leak in a skimmer) within a few minutes and repaired the leak. He also identified potential issues in other areas of the pool (e.g., the sump has a pop-up relief valve that could start leaking in the future, and capping an overflow pipe to prevent subsurface erosion). Since we are in the process of scheduling a pool resurfacing, Mr.
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advised us to let the re-surfacing company know about the relief valve and capping off the unneeded overflow pipe ahead of time. Mr.
Salem Pool Cleaners Provider Name Locked
also advised us on other issues that should be addressed when we re-surface our pool. The skimmer leak repair and professional advise on potential pool issues were at no extra charge.
Upon completion of the pool inspection and repair, which took approximately 2 hours, Mr.
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assured us that he would follow up with additional visits until all issues with pool leaks were resolved to our satisfaction. Over the past 24 hours, instead of worrying about how much water we were losing (and where it might be going), we found ourselves worrying about the affect on our pool water level from the rain storm the previous night, as our pool kept filling - a problem we've never had before because the rain has never kept up with the leakage.
The bottom line - We couldn't have asked for better service and highly recommend
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to anybody with a pool problem.
- Michael W.
A

Rating
He called before he came, was right on time and very professional.
Salem Pool Cleaners Provider Name Locked
brought all the equipment he needed to get the job done. We had other pool companies come and "evaluate the problem, for an evaluation fee" then say they would need to send someone else out to do the pressure test. His price was the lowest of all the quotes we received for pressure testing. Over all I felt he did a wonderful job.
- karen F.
A

Rating
Two very capable men arrived promptly at the agreed time and immediately went to work to find the problem, one of which was a leak behind the light. It was very difficult to take out because of stripped screws, but they did what was needed without complaint or delay. I had been told by another company's workman that he could not remove the screws because he did not have the tools with him. So I was pleased that there was no such declaration from these guys. They finished the job quickly and left the area clean and neat. They were friendly and professional and did exactly what I paid for. I am happy with my experience with this company and have recommended them to several neighbors. I have already asked them to repair the other leak at the tile line and I am confident that they will do a good job on that one also.
- Myrtice E.
A

Rating
Our hot tub broke and it was time for it to be removed. We had been looking at this company before because they sell repurposed hot tubs/spa with a warranty for a fraction of the cost of a brand new tub. We do not have the money yet to invest in a new tub, but we did need the one one removed. And what sold us on
Salem Pool Cleaners Provider Name Locked
is they would come haul away our old tub for a fee, BUT they would put this toward a new tub when we are ready to buy one (must be within a year).
Turns out the job was more tricky than anticipated. The tub had to be cut up because it was such a beast. This drove the cost up a bit, but again, because this can be put toward a newer tub when we we are ready to buy one, it was no big deal.
The gentleman who helped us (
Salem Pool Cleaners Provider Name Locked
) was very helpful and professional. He was curious of our property, kids, and dogs. They were very efficient and did a great job cleaning up so as not to leave a dangerous mess for our kids. We really appreciate that.
They were a tad late, but called to inform us. They had gotten held up by a job prior. But it was really no big deal.
We are very impressed with this company and their staff.
- Kristina C.
B

Rating
Was not satisfied at first as the first guy said we needed a panel to fix and it was like $600+ after just spending 400. They had
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sent out and he fixed the problem and I didn't have to spend that $600+. Again
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is awesome.
- Kathy&Marvin S.
A

Rating
Responded to a voice mail within the hour. We asked if he was experienced and comfortable working with our brand of hot tub. He not only said he was comfortable with our brand, but that he likely had any parts we would need on the truck. He set up an appointment for next business day and was on time ( in fact a little early).
Found, fixed and cleaned up after himself in about an hour. (Probable lightning strike)
Salem Pool Cleaners Provider Name Locked
is the real deal.
We have had several Spa repair guys over the years, many were fairly clueless when it comes to troubleshooting.. Previous experience has been that, in general, they just start removing and replacing a bunch of expensive boards.
We highly recommend him and he will get all our business from now on.


- debbie M.
F

Rating
the last 3 weeks the pool looks like a frog pond because it is so green. they have been notified to come out and take care of it after the weekly service. they will not return a call nor send someone out to correct the problem. and this week they did not even show up I would not recommend them for the job!!
- Dwayne H.
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All Pool Cleaners in Salem, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Coast to Coast, Inc.

6580 S Indian Grave Rd
Boones Mill, VA

Comfort Coach

200 Estate Drive
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Extreme Cleanerz

Po box 817
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Heavenly Heat Saunas

PO Box 2892
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Main Street Solar

P.O. box 292
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R&R Pools and Construction Inc

167 Main St
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Uneek Services

Roanoke, VA

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