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Over 504 reviews for
Ruther Glen Garbage Services from people just like you.

A
"D & E has been our trash hauler for 4 years now. EXCELLENT price. They come out regardless of the weather or the condition of our road (which is BAD at times)," and if a holiday falls on our regular trash day they come the next day.

-Robert C. R.

A
"I sent
an email with a brief description of the job, and then called him to schedule it. He predicted more than one truck load. He was" right... Appointment was scheduled with a 9 AM to 11 AM arrival window. At 10:45 I called him and he checked with the scheduled crew - they were running late due to a larger than expected job at their first stop. They should arrive between 11:30 and 12 noon - likely closer to noon. At noon the crew itself called and said it would be another 40-45 minutes. They arrived at 1 PM. Once there,
and
were GREAT! It was just frustrating to have to wait so long. But our job also ended up taking longer than expected, so I can see how that can happen. We walked through the house, basement, and garage, and they decided to focus on the metal first. There were 8 4-drawer file cabinets and several 2-drawers, plus many other metal items (e.g. an old "
", chairs, portable clothes pole). The surprise for me was watching
take the metal "innards" out of the sleep-sofa, which both reduced the weight so it could be moved more easily, and so the metal parts could get scrapped. By the time they had all the metal in the truck, it was a 3/4 load. They left to take it to the scrap metal place, saying they'd be back in about 1 hour. They arrived back in exactly that time, and got everything else (a full truck). I was impressed at how they packed it, so it really was a FULL truck - no wasted space All the while they were pleasant and downright fun to work with. And they're STRONG! Some stuff was really heavy, and very bulky. As for price, I was thinking only 1 truck load, so had about $500 in mind.
had predicted more than 1, and he was obviously right. So I wasn't surprised at double my guess-timate for 1 3/4 trucks. It was worth every penny to get this stuff gone. We would definitely hire them in the future if needed.

-MARGARET M.

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Local Articles in Ruther Glen

hazardous materials, disposal, paint, garbage, trash
Biohazard Remediation, Hauling, Garbage Collection, Painting - Interior

Before you toss it, check the label. Some hazardous items — even batteries and ink cartridges — should be disposed safely, which doesn't mean at the curb! Why?

Hauling and trash removal services are normally booked two to three days ahead, so plan ahead when scheduling your service, says Macera. (Photo courtesy of M & M Disposal)
Hauling, Garbage Collection

Believe it or not, there’s a right way to go about hiring a trash removal service. One highly rated provider explains guidelines for trash removal etiquette.

Trash Removal reviews in Ruther Glen

A

Rating
The owner of this business did a great job. He removed all trash quickly and thoroughly. Although he'd been running slightly late from a previous engagement, he called well in advance to let us know.
- Shelmadine V.
F

Rating
(Note: The cost of $304 is the yearly cost of this service. We pay by the quarter.)
We have been with
Ruther Glen Garbage Services Provider Name Locked
Service since its inception. For the first few years there were no problems at all and I would have rated him an A. However, recent events have completely wiped that out. Recently (
Ruther Glen Garbage Services Provider Name Locked
2015) he stopped collecting trash at our location. When I called and spoke with the wife, she assured me she would look into the problem. Another week went by, with no collection. I called again, and again received apologies and the promise to look into it. Well, another 2 weeks went by and I finally was able to speak to Mr.
Ruther Glen Garbage Services Provider Name Locked
himself. He was defensive when he got on the phone and said that there was a problem with our credit which was why he didn't pick up the trash for the last 3 weeks. When I pressed him further, he became upset and admitted there "was an error" and it wasn't our account after all (completely made up excuse). When I asked why he hadn't picked up the trash on the 4th week, we said it was because there was a car blocking the driveway. I pretty much called him on that, too, because all our renters are advised not to block the driveway. Words got heated on both sides, and Mr.
Ruther Glen Garbage Services Provider Name Locked
said "Either accept my apology or I'll take my cans and you won't have any trash pickup at all." This being a rental property, we needed trash pickup for the tenants so I acquiesced and he assured me the trash would be picked up on its regular schedule. That was yesterday and, guess what! no trash pickup. I called the office, understandably upset, and yelled at the receptionist who answered the phone. My bad. She didn't like my attitude and hung up on me. I wrote an email and truly do not expect to hear back from this lousy, non-professional company. I asked for a refund of 2 months payment and for an additional $300 (which is what it has cost us so far to have the trash removed). I really don't expect any of that back. Interesting how he has taken our money, but has not fulfilled his part of the contract. I also informed them that they have to remove their trash cans--I don't want the useless things left on the property.
STAY AWAY from this company. It's too bad really, because they are the only company for trash pickup at this location. I guess that's what he's banking on.
- Christina H.
C

Rating
Overall we liked Budget Refuse and
Ruther Glen Garbage Services Provider Name Locked
reported they would continue Budgets routes and service - pickup of carboard or overflow from container. So far they have done that but I'm not happy with the customer service. Any future issues and I will have to go to a different provider.
- Sam T.
F

Rating
It's good when it's good but when it's bad, it is AWFUL. I like knowing when I schlep a fortress of garbage out to the
Ruther Glen Garbage Services Provider Name Locked
on Thursday night it will magically disappear the next morning. However, it is a hit or miss proposition with these folks. Some days they just don't show up. No reason. I have called and complained numerous times. I am told a supervisor will be notified. No call back. No resolution. Still... no pick up until the next week. They also advertise recycling services. I asked about it. Not in my area because not enough people want it. ?!?! Have tried to get them to come get their trash can and refund my money. Still cannot get a response. I have filed a complaint with the BBB and my next step is small claims court to get my $$$ back for breach of contract.
- Jennifer C.
B

Rating
I have used this service for years and they have always preformed well.
The service started going down this spring. I would put the garbage out
on the scheduled day and they might or might not pick it up. In August
my Friday garbage got picked up on Monday, but the week I decided to go
with another company, they didn't even bother to pick it up.
- Jonalee M.
A

Rating
Ruther Glen Garbage Services Provider Name Locked
is great. We called them, sent pics of our junk heap, and they called us back with an estimate that was about $200 cheaper than we could find anywhere else. They were punctual, and they were very careful to get every little bit of trash out of our driveway. Very pleasant experience!
- Martine M.
B

Rating
I have been trying since March this year to have $24.98, deducted as a pre-payment for March services, refunded. As I moved from my house in February, I called the company on February 18 to tell them that I was moving, gave my new address and wanted pick up stopped at the end of the month. They deducted the March payment automatically and after calling them in early March, leaving a message, I received a return call from a woman named
Ruther Glen Garbage Services Provider Name Locked
and was told that it would take about 5 weeks for a refund. Having received nothing, I called again on June 1 and spoke to a woman named
Ruther Glen Garbage Services Provider Name Locked
, who said a check had been sent to my new address, but did not indicate when it was supposedly sent. I have never received a check and have been receiving mail steadily since mid-February at my new address. She said she would check it out and call me back. No one ever called back so on
Ruther Glen Garbage Services Provider Name Locked
1 I called again and there was no way I could understand the woman who answered the phone as her words were very slurred, so I ended up leaving my name and number for someone else to call me back. Once more, no one called back, so I tried calling again on
Ruther Glen Garbage Services Provider Name Locked
13 and was put on hold for about 20 minutes, at which time I gave up. I then sent an email on
Ruther Glen Garbage Services Provider Name Locked
19 to www.wcicustomer.com & have not received a reply. I then sent a letter on
Ruther Glen Garbage Services Provider Name Locked
31 with signed return receipt requested, which was rubber stamped with the name H.
Ruther Glen Garbage Services Provider Name Locked
and dated August 3, 12015. I have not received a reply from anyone from this company with the unacceptable, or rather non-existent, customer service and feel that half a year spent trying to obtain a refund of $24.98 is unconscionable.
I definitely will not recommend this company.
- Roberta C.
A

Rating
We love these guys! The price ($43.50 for 3 months) was half of what the large company was charging us. They place the closed lid empty cans back on the very corner of our drive or on the sidewalk so they don't fall out into the street. They never miss and we've never had them leave anything. I would recommend them to anyone.
- Cristina R.

Garbage Services in Ruther Glen, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Caroline Disposal

Ruther Glen

Junk King of Central Virginia

711 Hospital St
Richmond

Junk Shuttle LLC

PO Box 1556
Midlothian

L L CARTER & SON INC

17460 COUNTYLINE CHURCH RD
Ruther Glen

Neat Sweep

5513 Hull St
Richmond

Next Day Dumpsters

350-C Fortune Terrace

Richmond Water Damage

212 South 10th Street
Richmond

River City Rubbish

3009 W. Leigh St
Richmond

Two First Names LLC

9339 Locust Lane
Mechanicsville

Shop Local Trash Removal Services in Ruther Glen, VA

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