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Roanoke Marble And Granite Articles
Marble And Granite reviews in Roanoke
The first impression was great. The woman who showed us around the warehouse was very knowledgeable and friendly and we had our estimate the same day we went in. Their prices were comparable to other places we went to. However, they offered more
The scheduling office wasn't great. They tried to cover up mistakes by offering us "free granite" when really what they were offering us was the backsplashes they had to cut for us because they cut our countertops to the wrong specifications. When the initial installers weren't able to install our countertops (we had some leveling issues with our cabinets we had to fixed), it took 2 days for the scheduling office to call me back to schedule another installation day and we had to schedule it a week out (so no countertops for a week). Rather than send us the same installers (who were aware of the issues we were having), they sent two different guys.
The installers also cut the hole for the faucet directly over one of our cabinets, making it impossible for my plumber to install the faucet. Luckily when we called, Advanced was able to send out one of their plumbers to fix it the same day. Apparently this had happened before with the same installer (per the plumber).
The overall finished product is fine, just the road to get there was a little more painful than I was hoping.
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All Natural Stone Tile in Roanoke, VA
San Leandro, CA
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