Roanoke Leaf Removal Articles

Sample Reviews

A

Rating
we've used
Roanoke Leaf Removal Services Provider Name Locked
for years. He has done lawn maintenance and seasonal landscape work.
He is friendly and responsive and his team does a nice job. By far the best service we have had in
Roanoke Leaf Removal Services Provider Name Locked
. (And we've tried others)
- RICHARD & BARBARA H.
D

Rating
Roanoke Leaf Removal Services Provider Name Locked
was very prompt in calling back and courteous to talk to. However the work was completed very unprofessionally. There were two different colors of mulch put in my yard because he could not find the same color. There was not enough dirt put in, not enough rocks put in and on top of that the dirt was not even covered appropriately with mulch. He promised to come back and fix it but there were always excuses on why they couldn't show up. Finally after a month of going back and forth we told him he doesn't need to show up. Guess that money went down the drain and we will just have to get it fixed from some other company who is far more professional.
- Priya A.
C

Rating
Ablemarle
Roanoke Leaf Removal Services Provider Name Locked
& Lawncare provided our regular lawncare for about 1 year. They are very inexpensive. When we called them to try and get other things done lawn aeration, etc. they did not call us back. They subcontract their work and the quality is average at best.
- Marianne K.
N

Rating
I highly recommend B&B Lawn and Tree Service. From the project bidding to the final clean up they exceeded my expectations. During the estimate
Roanoke Leaf Removal Services Provider Name Locked
suggested a staircase for the retaining wall. I hadn't thought about that but after seeing pictures on facebook I knew that stairs would be perfect for me. My project had some challenging obstacles (electric fence, curious farm animals, buried cable line) they handled all the problems in stride. They brought all the machines and workers necessary to get the job done in a reasonable amount of time.
Roanoke Leaf Removal Services Provider Name Locked
and his crew had the skill and knowledge to change what was a problem area into a beautiful back yard. I have gotten a lot of compliments on my new wall and I couldn't be happier.
- Scott P.
C

Rating
I went with
Roanoke Leaf Removal Services Provider Name Locked
because they were recommended by neightbors when we moved into our neighborhood several years ago. For a time they were so-so: on the plus side,
Roanoke Leaf Removal Services Provider Name Locked
was friendly and responsive, the seasonal clean-ups were excellent, and the crews were friendly and reliable. Over time, however, I became progressively less happy with
Roanoke Leaf Removal Services Provider Name Locked
.
Roanoke Leaf Removal Services Provider Name Locked
came out to look at a small hardscaping job, for instance, but never got back to me with an estimate. Also, I was having trouble growing grass in the back yard, and mowing crews repeatedly trampled or over-mowed new young grass, killing it. Last summer, I was away for a six weeks and the grass was completely dead when I returned -- but despite weekly visits by the mowing crew, no one bothered to contact me to say, "half the grass you're paying us to mow is dead." Frustrated, I finally called last fall and said I needed different or better service; the phone receptionist, though friendly, basically said, "Our crews are paid to mow, that's it: they don't take crae of grass or tell us if it's dead, they just mow any grass that's there."
I asked if there was some different service I could set up -- something more suitable for a busy working professional who wanted a full-service arrangement. The receptionist said I could upgrade to a more enhanced kind of service; when I asked how much it would be, she said
Roanoke Leaf Removal Services Provider Name Locked
would have to come take a look. I asked her to have
Roanoke Leaf Removal Services Provider Name Locked
contact me; she said she would, but I heard nothing back. Over the course of several emails over several months, I asked again to have
Roanoke Leaf Removal Services Provider Name Locked
or someone else contact me to discuss setting up a more full-service plan-- silence.
Finally, in April, I gave up and decided it was time to find a lawn and landscaping service that was more responsive, so I notified
Roanoke Leaf Removal Services Provider Name Locked
by email that I wished to discontinue all services as of that date and asked that they remove me from their client list. I wrote: "I've been a
Roanoke Leaf Removal Services Provider Name Locked
Side client for years, but over the last year have grown increasingly frustrated about the inconsistent quality of the services and inconsistent responses to service requests. (No follow-up after a hardscaping consultation with
Roanoke Leaf Removal Services Provider Name Locked
last year; no follow-up on requests last fall for a consultation about getting a better and more comprehensive service plan; crews relpeatedly trampling on grass seedlings; etc.).
At this point I think it's time for me to cancel any services still listed in your system and find a lawn and landscaping company that is a bit more responsive. I'm disappointed to have to do this; The
Roanoke Leaf Removal Services Provider Name Locked
Side originally came highly recommended by neighbors, but I need to find a company that will follow-up promptly and can provide better and more consistent service."
I received no response whatsoever, which surprised me, but I went about the business of finding a new lawn care service (which ended up being cheaper, as well). I figured
Roanoke Leaf Removal Services Provider Name Locked
had gotten too big too fast and had let customer service for smaller customers slip, but didn't see the point of writing a negative review; I was a bit frustrated, but that was all.
That would have been the end of the story -- but in early
Roanoke Leaf Removal Services Provider Name Locked
, I got a brand new bill for serviced that had supposedly been performed since my April email (while another lawn service was actually on the job!). I emailed and left a voice mail reminding
Roanoke Leaf Removal Services Provider Name Locked
that I had cancelled all services back in April, and asked that the bill be cancelled. No response. Then, in late
Roanoke Leaf Removal Services Provider Name Locked
, I got an email informing me that my bill was past due and asking me to pay immediately. I fired off another round of emails (forwarding the previous messages) and voicemails -- again, no response. Finally, I called and by some miracle I got
Roanoke Leaf Removal Services Provider Name Locked
on the phone. He said curtly that he'd "take care of it." (No apology). I thanked him and hung up, thinking that at least this would finally get resolved. But guess what came in yesterday's mail? A brand new bill, dated several days after my conversation with
Roanoke Leaf Removal Services Provider Name Locked
!
That's when I turned to Angie's List.
Bottom line: a lot of my neighbors still use
Roanoke Leaf Removal Services Provider Name Locked
and seem satisfied. I don't know if my experience was anomalous, but it was not great. I understand that sometimes small companies expand rapidly and "outgrow" their smaller customers -- it may cease to be worth their time to deal with people whose needs only generate $20 or $30 a month. That's fine, and if at any point someone at
Roanoke Leaf Removal Services Provider Name Locked
had said, "We're sorry, but we just don't think we're the right company for what you need," I'd have thought that was fair enough. But the lack of communication and responsiveness is extremely unprofressional, and my apparent inability to get
Roanoke Leaf Removal Services Provider Name Locked
to stop sending me bills for services I have cancelled is beyond irritating. Caveat emptor.
- ROSA B.
B

Rating
We'd used them before and were pleased with the service then. For this service visit I had difficulty in getting responses to my emails and phone calls. I attributed some of that to the guys being busy, in the middle of summer yard maintenance season. I had asked for notification of when they would be out so I could alert the residents about the trucks affecting access. NWLG gave me 2 dates when they could fit us in on their schedule, which was fine. They ended up coming out a day ahead of the second date, which was ok, but I got no notification, as requested. So a bit messy on the scheduling end of things. The work itself was great. They did exactly what we asked (grounds clean up, bark dust application) and were efficient in their work. Very pleased with the work itself.
- Gregg W.
C

Rating
Yard work was done timely, mowing weekly whether it needed it or not.
Mowing prices were very reasonable and it took no more than 10 minutes for the team to do the yard.
Spring and Fall cleanup, weed and insect control, fertilization, mulch beds, etc. Garden beds not weeded. I cleaned all beds and picked up much tree debris that were not cleaned up during the summer months.
Plowing services were provided, but I was not happy regarding the damage done to the turf when plowing the snow into the yard. According to their contract, they are not responsible for the damage they cause when doing the plowing. I was okay with that, but when I asked for them to fix the damage at my expense, they did a poor job. They tried to patch up an area, but it did not grow in well as not enough soil was brought in. The seeding was inadequate and when I complained, they said that they would come back, but never did. Some areas were left totally undone.
Their billing policy was difficult. Immediate payments required, or payment in advance. I believe they were changing their billing software. I was upset by the fact that I was being billed for work that they had not yet performed (flowers to be planted sat on my front porch for 2+ months when I got a bill for the planting, which was not yet done.)
I have hired a different landscaping and plowing service.
- COLETTE G.
F

Rating
This is the first negative review I have ever written, and am only doing it now because I have received numerous requests from Angies List to do so.
Summery –
Roanoke Leaf Removal Services Provider Name Locked
Employee performed shoddy work and was dishonest. Owner of
Roanoke Leaf Removal Services Provider Name Locked
(
Roanoke Leaf Removal Services Provider Name Locked
), who is very smooth talker, never followed up on his promises and did not provide requested answers to my Emails. He never resolved any of the issues even though he promised he would.
Feb 5, 2014 – I talked to employee of
Roanoke Leaf Removal Services Provider Name Locked
about problem and he agreed to correct problem and to do it correctly in future.
Feb 9, 2014 – Problem occurred again. I sent Email to owner of
Roanoke Leaf Removal Services Provider Name Locked
(
Roanoke Leaf Removal Services Provider Name Locked
) telling him about problem and asked him to talk to all of his employees.
Feb 9, 2014 – I receive reply from owner of Lawn Image (
Roanoke Leaf Removal Services Provider Name Locked
)… “ I Sincerely apologize for your troubles I will notify all of my employees”
Feb 9, 2014 – I sent reply to
Roanoke Leaf Removal Services Provider Name Locked
thanking him… “Thank you for quick reply and apology”
Feb 23, 2014 – I send owner of
Roanoke Leaf Removal Services Provider Name Locked
(
Roanoke Leaf Removal Services Provider Name Locked
) another Email about continuing problems with his employee. I told
Roanoke Leaf Removal Services Provider Name Locked

that his employee told me that
Roanoke Leaf Removal Services Provider Name Locked
, or no one else, had ever talked to him about any problem. I offer to sit down and meet with
Roanoke Leaf Removal Services Provider Name Locked
.
Feb 23, 2014 - I receive reply from owner of Lawn Image (
Roanoke Leaf Removal Services Provider Name Locked
)…” I'm sorry to here we are having problems again. I would like to meet with you and see if we can come up with some sort of fix to this problem.”
Feb 24, 2014 – I send owner of
Roanoke Leaf Removal Services Provider Name Locked
(
Roanoke Leaf Removal Services Provider Name Locked
) another Email about offering dates and times we could meet to resolve
ongoing issues. ( He Never Responds Back To Me ).
Mar 13, 2014– I send owner of
Roanoke Leaf Removal Services Provider Name Locked
(
Roanoke Leaf Removal Services Provider Name Locked
) another Email about more problems with his employee. Owner of Lawn Image (
Roanoke Leaf Removal Services Provider Name Locked
) has not followed up on any of his promises to correct problems. He has also not followed up on his
agreement
to meet with me. And, he also never replied to my Email about the latest problems.
- Michael E.
A

Rating
They came out and took what was 3 acres of overgrown mess that hadn't been mowed since early last year and left it looking like a golf course! I was absolutely amazed, they spent the entire day and when I offered to pay them more than their rate, they told me "No Thanks" and to "pay it forward" !!! I was in shock! Great guys and wonderful demeanor's!
- Tobbie H.
A

Rating
Roanoke Leaf Removal Services Provider Name Locked
and the crew arrived right on time and explained exactly what was going to be done. They worked together very we'll and the end result was beautiful. The walkway looks fantastic and I receive compliments on it daily. Thank you so much!
- Maryann B.
110% Guaranteed Money Back

We think we're the best, and we can prove it.

Try an annual plan and if you want to cancel in your first year, we'll refund you 110%

Annual Plans Only

All Leaf Removal Services in Roanoke, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A Woman's Touch Cleaning LLC

1101 lora lane
Blacksburg, va

A1 Home Improvement

1815 Clinton Ave SE
Roanoke, VA

BLR Services

4509 renfro blvd.
Roanoke, Va

Brad Looney (Looney's Outdoor Service)

5223 Springlawn Ave
Roanoke, VA

BROWN'S TREE & STUMP EXPERTS

1027 Campbell Ave se
Roanoke, VA

Dizzy's Lawn and Landscape

4204 Prices Fork Rd.
Blacksburg, VA

Extreme Cleanerz

Po box 817
Troutville, Va

First Choice Lawn Maintenance LLC

P.O. Box 91
Copper Hill, VA

I & E Enterprises Inc

3541 Valley View Ave NW
Roanoke, VA

Landscape Artist

chestnut hill rd
Rocky Mount, va

Landscspe Solutions

332 Serenity Lane
Blue Ridge, VA

Lawn Care Butler

2123 Kenwood Blvd. Se
Roanoke, VA

Masterpiece Landscape Contracting

823 Duke of Gloucester St.
Roanoke, VA

Mountain View Lawn Service

5944 Largo Ln
Vinton, VA

Murrays Landscaping

8108 Shadmill Dr
Roanoke, VA

NRV Home Improvement

201 Roanoke street
Christiansburg, VA

NRV Lawns & Landscaping, Inc.

360 Cheverly Rd
Christiansburg, VA

Ocampo Lawn Care & Landscaping

1069 Timberline Rd SE
Copper Hill, VA

One Earth Landscapes and Mulch, Inc.

3317 Brandon Avenue
Roanoke, VA

Patriot Lawn Service

PO Box 19132
Roanoke, VA

Penn Forest Services

1114 Moorman Ave NW
Roanoke, VA

Perpetual Landscaping & Design

325 Crafts Ford Court
Wirtz, VA

Pop Pop's Push Mowing & More

P.O. Box 8610
Roanoke, VA

Precision Landscape Maintenance

6850 Lee Hwy
Troutville, VA

QT'S Lawn Design

2108 10th street nw
Roanoke, VA

Quality Landscaping and Maintenance

709 Shelbourne Avenue
Vinton, VA

R & S Lawn and Lanscape

3068 Mud Pike
Christiansburg, VA

R&D Lawn Care

688 Golden View Road
Glade Hill, VA

Rakestraw Lawncare Inc

PO BOX 465
Floyd, VA

Roanoke Landscapes

183 Shane Ln
Fincastle, VA

Southern Comfort Construction Inc.

5207 Orchard Hill Dr.
Roanoke, VA

The Other Side Scapes and Turf

1815 Clinton Ave SE
Roanoke, VA

Thompson Landscaping LLC

44 Kingston Dr
Daleville, VA

TJS Enterprises Inc

5139 Starkey Ln
Roanoke, VA

TruGreen

50526 Corporate Dr
Macomb, MI

U.S. Lawns

1919 Power St Se
Roanoke, VA

Uneek Services

Roanoke, VA

VARSITY LANDSCAPING & GROUNDS

5125 STARKEY LN
Roanoke, VA

Whittaker Landscaping, LLC

622 Sherwood Drive
Blue Ridge, va

Wray Enterprise

115 Fairlawn Dr
Rocky Mount, VA

Join Angie's List to get the best local reviews in Roanoke.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Leaf Removal Service
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money