Roanoke Heating & Cooling Contractors

in Roanoke, VA

Hvac Reviews in Roanoke

D

Rating
It was either not heating in winter and running all the time or not cooling in summer and running continously but not helping. We had a friend who put in coolant for us. There is still a leak that is not fixed that they are aware of and will not fix it. We had a 10 years parts and labor contract with them. We contacted BBB and they couldn't do anything because they are under new management so our contract for labor is void. I would never recommend them to anyone.
- Ricky L.
A

Rating
The house is cooling down as we speak!
was very punctual, friendly and efficient. He recommended we have a tune up and also think of replacing our furnace and AC sometime soon, which we know is coming down the pike. There was no pressure and it was a pleasure working with
of Wood Family AC.
- Blaine V.

Roanoke Hvac Articles

Hvac reviews in Roanoke

A

Rating
I had them in for a special package on Angie's List to check out and clean my system. I was very glad I did because they discovered that something was wrong and did the work to fix it and stuck with the $79 special to fix it and two very professional and polite technicians had to to come out fix it. Will definitely use them again.
- Jessica K.
A

Rating
They were wonderful and easy to work with. Once the associate checked the furnace, it turns out that I had inserted a filter improperly! He rerouted the automatic switch so it wouldn't happen again.
- Michelle M.
C

Rating
My AC is broke. I called to get a serviceman out here today and it's Thursday. A different department called back and said the earliest appointment is on Monday. Which is hard to believe because the next three places I called said they'll come out today, And I gladly paid the $90 to one competitor for the 5 minutes of work. (Which was a loose wire from a part I had installed)

How could they expect me to wait that long for a loose wire?

I called
Roanoke HVAC Contractors Provider Name Locked
first because they've been servicing the previous owners of the home. There's a
Roanoke HVAC Contractors Provider Name Locked
sticker on our furnace with service dates. They had no record of the address. I can speculate... I spelled out the words of my street to both ladies and they made the same mistakes. We're talking the other spectrum of the alphabet. Completely different street names. I heard laughing in the background. Its like they made fun of me.

I really felt like I wasn't good enough to be their customer. It really felt like a screening process. Other companies may not be as professional, but, the competitor I called went directly to the service guy.

To be fair, I didn't mention that I had a DIY problem to the competitor.

So you be the judge.


I thought about using my other phone, change my accent, and give them an address in Hunting Hills to see their response. But the doorbell rang and my AC was fixed by a competitor that I don't recommend either.
- Spencer L.
F

Rating
The install seemed to go well. The contract was written to reflect a 10 yr warranty on the A/C compressor -10yr warranty on A/C parts, etc, etc. However, within a year the TXV valve went bad. This was replaced. Also in 2009 the indoor coil had problems. This was fixed under warranty. Later on the thermostat went bad and was replaced under warranty. We were told by another company that the wiring installed by
Roanoke HVAC Contractors Provider Name Locked
may have caused a short and they made changes. The year is now 2014. We now have another broken TXV valve. We called
Roanoke HVAC Contractors Provider Name Locked
and explained the problem. I was told we would have to pay 99.00 for a service call. This was upsetting since the company offered us a 10 year warranty. Why should I pay 99.00 for something covered under warranty?
Roanoke HVAC Contractors Provider Name Locked
was contacted and they were not helpful at all. We were advised the part was only covered for 5 years. I screamed at
Roanoke HVAC Contractors Provider Name Locked
District Manager about having a lemon for a unit, but it didn't phase him nor
Roanoke HVAC Contractors Provider Name Locked
Corporate office. I have never had a unit have this many problems.
Roanoke HVAC Contractors Provider Name Locked
misrepresented the factory warranty and we don't know what we are going to do at this point.
- Mike B.
A

Rating
Serviceman found that the capacitator?? (not sure if spelled correctly) needed to be replaced as well as some freon needed to be added. I also asked him where the filter was located (this is my mother's house and she's elderly)--he showed me and replaced the filter with one we already had. He stayed and checked several times to make sure the unit was cooling properly before he left. Whole visit was little less than and hour.
- glenda C.
A

Rating
I called WC Butler (got from Angie's List) to give me an evaluation on my air conditioning system. The system was charged with refrigerant last spring by another provider who never returned to do a follow up check on the system. The Butler serviceman found that the system was completely out of Freon. Since the system was 30 years old, we both agreed that it needed replacing. The tech also suggested that I replace the furnace since it was also old and not burning efficiently. This call was $80.00. I then made arrangements with Butler for an estimate n replacing the system. I also called two other Angie's List providers for estimates.
Roanoke HVAC Contractors Provider Name Locked
from Butler called the next morning and set up a time of 1 PM that afternoon. He arrived early, which is always a good sign. He reexamined the system and was able to give me four options on the spot. I waited until I got the other two estimates before awarding the job to Butler. Their price was way better than the other two for comparable units. I asked
Roanoke HVAC Contractors Provider Name Locked
to add more details to the agreement, so he wrote up one and delivered to me for signature, again he arrived early. He was able to schedule the installation 14 days later. They also gave me an Angie's List member discount. The installation went extremely well.
Roanoke HVAC Contractors Provider Name Locked
and
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arrived at 7:15 AM for a 7:30 AM appointment. They went right to work removing the old equipment. They worked non-stop until the job was completed, about 3 PM. We reviewed their work and everything seemed to be satisfactory. They cleaned up the work area, and except for the new equipment, you wouldn't even know they were there.
- Russell S.
D

Rating
Roanoke HVAC Contractors Provider Name Locked
had been performing maintenance on my
Roanoke HVAC Contractors Provider Name Locked
system for several years with no complaints. In March, I noticed that my air conditioning would not come on, so I called them. They did send a representative to fix it that day, However he gave a wrong diagnosis and left my air conditioner in pieces! Fortunately, I did not need my AC for several more weeks which gave me time to find someone (
Roanoke HVAC Contractors Provider Name Locked
), who repaired my system for a very reasonable cost.
- Todd E.
A

Rating
This is the second complete HVAC Upgrade job for me at two different locations by Butler in the last 12 months and this went every bit as well as the last one.
Roanoke HVAC Contractors Provider Name Locked
was thorough and exacting in his review of the premises and the needs of the job as I needed a new return installed downstairs. He made recommendations for the highest efficiency furnaces that could use the existing PVC venting and high efficiency outdoor units, which is exactly what I wanted.
Roanoke HVAC Contractors Provider Name Locked
is extremely thorough and knowledgeable and the pricing by Butler was also very competitive and complete with details. It wasn't the norm of somebody coming out an looking at your units for exact replacement and sending you a quote on a piece of paper that explained little of what they were going to do. The Team that came to remove my existing system and replace it with the new
Roanoke HVAC Contractors Provider Name Locked
High Efficiency Units were
Roanoke HVAC Contractors Provider Name Locked
and an Apprentice named
Roanoke HVAC Contractors Provider Name Locked
. I have high expectations and was immediately very pleased. This team was very thorough, worked well together and I could see that the Apprentice training by
Roanoke HVAC Contractors Provider Name Locked
, the Master HVAC Technician was done very well. This team was punctual, friendly, thorough, neat, cleaned up after themselves and were productive and efficient. What pleased me the most is that they took the time to do it 100% right, took no shortcuts an the detailed and NEAT work that they did was remarkable. I was present the entire two + days that they worked this job. It was obvious that they took pride in their work and did an absolute wonderful job that exceeded my high expectations, which is RARE! The Other Butler Techs and delivery people whom I came in contact with were also EXCELLENT. I can't find enough superlatives to describe
Roanoke HVAC Contractors Provider Name Locked
, the Master HVAC Tech.....he is the model of what EVERY HVAC Tech should be. The head of the Replacement Systems Group,
Roanoke HVAC Contractors Provider Name Locked
was also very helpful in answering my questions along the way and checking in with his people. As my last review stated I am 100% satisfied with their service and my interaction with this Company. I will use them again and I would Highly recommend Butler.




- Paul R.
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All HVAC Contractors in Roanoke, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A-1 Heating And Cooling

PO Box 94
Newport, VA

A-CO Heating and Cooling LLC

6274 AL Philpott Hwy
Martinsville, VA

ACCORD AIR INC

11 Treston St.
Radford, VA

Affordable Heating and Air Conditioning

1238 Cochese Drive
Moneta, VA

AFFORDABLE LABOR & CONTRACTING

2837 GUM SPRINGS RD
Salem, VA

AIR CO SVC

2441 MEMORIAL AVE SW
Roanoke, VA

American Heating & Air

6317 Cotton Hill Rd
Roanoke, VA

APB Whiting Oil Company Inc.

4939 Starkey Rd
Roanoke, VA

AppliancePartsPros.com

16501 Ventura Blvd Ste 500
Encino, CA

Art's Plumbing Services

513 Wentworth Ave
Roanoke, VA

ASSOCIATED ASPHALT INC

2677 ROANOKE AVE SW
Roanoke, VA

AVIS & SONS MECHANICAL CONTRS

3230 SALEM TPKE NW
Roanoke, VA

B T SMITH HEATING & AIR COND

8130 SHADWELL DR
Roanoke, VA

BAKER DISTRIBUTING CO

327 TAZEWELL AVE SE
Roanoke, VA

BAKER HEATING AC & DUCT CLNNG

3762 WILLIAMSON RD NW
Roanoke, VA

Bear HVAC & Bldg Svcs

920 Pocahontas Ave
Roanoke, VA

BELLEVILLE SUPPLY CO INC

1725 GRANBY ST NE
Roanoke, VA

Blue Ridge Heating & Air

925 Cambria St
Christiansburg, VA

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