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As with every job, things come up. In this case, my concerns were about trim materials being used that were not up to my standards, and insisting on no seams in the siding, or at least as few seams as possible, which requires longer siding pieces (at an extra cost) and care on the installer's part.
As always, it's best for the homeowner to be as educated as possible about products; and as I have learned on this project, there are many options for siding and especially for trim.
All things considered, don't waste too much time talking to other contractors: just hire
This provider is a SCAM! Do not use!!! You will loose your money!
I would say this was a problem caused by Angie's List, not the provider. Angie's List needs to acertain what the service area is for the Big Deals they advertise before offering them online.
They would not setup an appointment until we had secured the funds. They said we need to give them 60% now and then rest during/after install. Their reasoning was that they had to order equipment and needed the 60%.
Over a week ago, we had received our checks, ready for us to sign to them. I had contacted them on the same day and a lady I had been working with said someone would call me from their department to set things up. Three days later, I contacted her again and she said that my request was made a priority and that I would receive a call within two days. Three more days later, I tried contacting NSL and the lady that was handling this was out of the office until end of the week (4 business days).
I'm not sure what their problem is, but it seems to me as if they are not in the business to help a customer ready to hand them a good chunk of $ for what they do for living.
So far, I'm still waiting to hear back on setting up an actual appointment to get things installed, that they have yet to order.
My impressions of this company is making me think twice on this choice because I also got their 5 year service plan, which they would not give me ANY details on what it comprised of. I'm very unhappy with
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
All Energy Consultants in Roanoke, VA
El Cerrito, CA
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