Drain Cleaning reviews in Roanoke

A

Rating
We created a very stubborn clog during Thanksgiving meal prep. Clay and team did a wonderful job of getting everything cleared out (and there was a lot of it) and repair some piping in the process. There was a good bit of mess that was well-controled and everything was cleaned up afterward. I had experience with Clay's dad in the past and was very glad to see him continue the business with such quality.
- THOMAS L.
A

Rating
Great! Showed up on time and went to work right away and had it taken care of; Cleaned up and were very professional; Also fitted me in even though he was leaving that evening for vacation
- Jessica K.
A

Rating
Well it was a fri. afternoon late and our drains were starting to drain slow and were getting clogged up. A friend gave me Mr.
Roanoke Drain Plumbers Provider Name Locked
# and I called him while he was eating supper and told him my problem. He gave me a verbal service estimate ($200) and I agreed, so he was on his way. He knew what the problem was and fixed it in a timely fashion. He said he could help me out a little on the price because it was a minimal type fix ($150). Good guy.
- John D.
B

Rating
They did really well but I didn’t expect them to cost as much as they did. They had same-day service, they did their job well, and they did what they said they were going to do. There wasn’t much interaction.
- Trish F.
A

Rating
I like this team! I have used them twice, with satisfying results. They are available 24/7 and show up promptly, and are very pleasant. I did downgrade them a bit in professionalism, as they had to be in and out of my basement (the floor drain is right outside the basement door in the outer stairwell) to do this work, and left muddy footprints just inside the door, which they did not clean up before leaving. The prompt and effective job they did was worth this tradeoff, however. I recommend this company; just have a mop handy!
- Linda G.
D

Rating
He used Orangeburg pipe, which is permeable. He also didn't install a 2nd clean-up access, needed due to the distance to the county sewer line. It started backing up, due to tree roots invading the pipe, in late '08. The problem gradually worstened until it was untenable, spring '10. I hired another plumber (
Roanoke Drain Plumbers Provider Name Locked
Horn) who dug up the whole line and replaced it with what should've been done in the first place--pvc pipe. I recommend her without reservation.
Roanoke Drain Plumbers Provider Name Locked
, I wouldn't hire to unclog a toilet.
- Melissa K.
C

Rating
This was second time in 3 months we had used this company to unclog our sewage drain. They did it in Nov of 2010 and at that time they had pulled up some roots. When it backed up again in Feb of 2011 we thought to use them again. Different guy this time out. We called at 2:45pm and he arrived by around 3:50pm. He did his job quickly but kept trying to push on us a video scope of our drain. This had been recommended to us last time they were out in November and we passed on it then. We were very close to doing it until he we got into the cost of it. That is my biggest issue with this company is how they charge you. Here is what they charged us for the job they DID do 1) You get charged from the moment you place the call. So from 2:45 until he got to us at 3:50 we were already being charged at a rate of $62/hour. 2) This charge does not stop when they leave UNLESS they have a new call to go to. At which time the next persons charges starts. In our case we were the last stop BUT he doesn't stop charging us until HE gets back to the office which was 45 minutes away. 2) Then we were charged $55 for the use of their equipment (They called it big sewage cables when all it is was is a snake machine) 3) Then they charge you for their fuel which is based on the drive from the last stop to us and in this case BACK to their office. He estimated 54 miles on the bill and charged us $27. He was only at our house for 1 and 1/2 hours but we were billed 3hrs and 15 minutes. Not only did we pay for his gas but we paid for his time that he wasn't here working. IF we had done the video scope the charges were going to be: 1) $100 for equipment. $75 to locate the pipe outside as the video scope was going done the pipe. It apparently emitted a radio frequency that they could track. He claimed every 5 feet he'd have to leave and go outside to locate it. This just meant more hourly time. 2) I estimated conservatively it would have cost me another $400. He also seemed a little put out by the fact that I had a $25 coupon they had left us last time to use. They did the job but we were WAY overcharged for the work. Just be prepared if you use them you will be paying through the nose for their service.
- john R.
C

Rating
I called three days in advance to set up an appointment. I was given a time between 9-10 a.m. At almost 10 am I had not seen or heard from them so I called. The person on the phone seemed to have no idea about the appontment, and fumbled his way through the call as he regathered the name address etc and said they were still coming. They arrived a few minuted before 11 am with apologies for being tied up on another job. The quickly freed up the floor drain. They then moved to the washer drain (which connects tot he floor drain about 5 feet away. The floor drain was 165 dollars to get snaked. They charged an extra 50 dollars for the additional 5 feet of drain. I supplied them with shop towels for the job, which they asked if they could keep (I said yes). I had a coupon for 10% off and they took of $10.00 which is not the same thing (10% would have been $21.50).
- Jason C.
C

Rating
My issue with Mr.
Roanoke Drain Plumbers Provider Name Locked
is not with the quality of his work, which I believe was quite satisfactory, but with his business practices. If you choose to work with Mr.
Roanoke Drain Plumbers Provider Name Locked
, be sure to get a detailed (time and materials), written estimate for the work to be performed (as well as a couple of estimates from other plumbers to compare it with), ask to see a copy of the permit he has secured to do the work (if a permit is required), and get a receipt for the job when it is done.
- Richard H.
A

Rating
We received a coupon from this company for service to our main drain line. The men worked very hard and both my husband and myself were very impressed. They had to approach the line from inside the house to the road AND from the road to the house. They have very good equipment to perform the clean-out. Of course they wanted us to have additional work done by them..but we didn't think it was necessary. We would use them again..
- DAWN D.
110% Guaranteed Money Back

We think we're the best, and we can prove it.

Try an annual plan and if you want to cancel in your first year, we'll refund you 110%

Annual Plans Only

All Drain Plumbers in Roanoke, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A.T. Plumbing

Troutville, VA

AAA Plumbing Repair Service

378 Hollymead Lane
Daleville, VA

AFFORDABLE SEPTIC LLC

PO Box 20861
Roanoke, VA

Art's Plumbing Services

513 Wentworth Ave
Roanoke, VA

BLR Services

4509 renfro blvd.
Roanoke, Va

BLUE RIDGE PLUMBING

BOX 309
Cloverdale, VA

Bug Man

1918 Orange Ave NE
Roanoke, VA

Classic Plumbing Solutions

923 Florida St
Salem, VA

CLUTTERBUSTERS

Simpsonville, SC

Eades Plumbing & Tile Services

5436 Lakeland Dr.
Roanoke, VA

Extreme Cleanerz

Po box 817
Troutville, Va

Family Plumbing & Heating

3558 Angus Ln
Shawsville, VA

Franklin & Son Septic Tank

3221 Richard Ave Ne
Roanoke, VA

J C Plumbing

662 Clovis St
Roanoke, VA

JC Plumbing

3613 Signal Hill Ave
Roanoke, VA

JP Plumbing Services

1012 Fentress St N.W.
Roanoke, VA

Lira Plumbing

1802 Avon Rd SW
Roanoke, VA

Long Plumbing

492 Dans Rd
Boones Mill, VA

Join Angie's List to get the best local reviews in Roanoke.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Drain Cleaner
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money