Roanoke Bathtub Refinishing Articles

Sample Reviews

F

Rating
We bought an older home last year, and the tub was badly rusted. I had called around and explained the situation and got the best prices and customer service with
Roanoke Bathtub Refinishers Provider Name Locked
.
Roanoke Bathtub Refinishers Provider Name Locked
came by and looked at the tub and said that it would be fine to refinish, so he went ahead with the work. The tub looked beautiful. When he left, he had told us the work would be guaranteed for 5 years. Which made us feel very comfortable with the decision to do this work, instead of installing a new tub.
Fast forward, to not even a year later. A couple of months ago we noticed a small dot of rust coming through. In looking closer, small area's of the white surface
Roanoke Bathtub Refinishers Provider Name Locked
was peeling up. In hopes to catch it in time, and since I was under the impression the work was guaranteed, I called
Roanoke Bathtub Refinishers Provider Name Locked
. Sent a picture, then got a phone call back telling me that since the tub was rusted, there was no warranty. I asked for them to give me a price to redo the work again, and was told they would call me back the next day. I still have not gotten that phone call back, this is with me leaving additional messages.
It is an unfortunate situation. We would not have decided to waste our money on
Roanoke Bathtub Refinishers Provider Name Locked
a rusty tub if it would not have lasted a year. I believe this is something they could have told us. It is our only bathroom, so obviously my partner and I need to use it daily to shower. And then thinking I may have been wrong about the idea of the work being guaranteed. However, reading another review on this site who had a terribly rusted tub, with the understanding they had a 3 year guarantee but wanted to reserve a final rating,
Roanoke Bathtub Refinishers Provider Name Locked
responded with a 10 year labor/ material guarantee. So, this actually made me feel a little less crazy.
It would have been better to just tell me not to waste the money
Roanoke Bathtub Refinishers Provider Name Locked
at this point. Was it that since they came out, they felt they needed to get paid for a job, instead of being honest about the work they were about to do. If you are planning on
Roanoke Bathtub Refinishers Provider Name Locked
a tub, just make sure to do your research and get everything in writing.
- Kara D.
A

Rating
This is the 2nd time we have used them, and again they did a great job. Called and showed up when they promised, and bathroom turned out great. There was a minor area that had a run in it, and they promptly came back and touched it up and it looks great. To me, that shows the exceptional customer service they provide. I would use them again on my next project!

- robert F.
A

Rating
Roanoke Bathtub Refinishers Provider Name Locked
came soon after I called and gave me details and options for the tub conversion. I liked some of the newer patterns and that the sides would be seamless, since I was concerned about mildew problems. The unit was ready in about 2 weeks and
Roanoke Bathtub Refinishers Provider Name Locked
came to install it, planning to take 2 days. As it turned out, the drain had not been installed properly and he had to come back the next day with a jackhammer to take out the cement around the drain and install a drain box. It's probably best not to look as the old is taken out and preparations made for the new, but
Roanoke Bathtub Refinishers Provider Name Locked
worked hard to make sure we were happy and that the grab bars, etc., where installed properly for my 96-year old mother. There was a slight mix-up, but
Roanoke Bathtub Refinishers Provider Name Locked
went to Home Depot the next week with a holder for hand-held part of the showerhead and positioned it for my mother. As it turned out, the part was from Bath Fitters.
Roanoke Bathtub Refinishers Provider Name Locked
cleaned up nicely and offered to come back if I had any problems. My mother feels very safe now and enjoys her new shower. As a plus, the glass doors make a small bathroom look much larger.
- Joan B.
C

Rating
Overall, it went fair. I got three estimates for the service, and although this was the highest I liked his description of the work and he seemed very sincere. He did not, however come out to my house to look at the job and go over what would be done with me as the other two guys did. I just took pictures on my phone and texted them to him. This was a mistake on my part that
Roanoke Bathtub Refinishers Provider Name Locked
to some confusion later on. When his guys arrived (an hour late), they were a bit confused over me wanting to leave the existing shower on, as normally they take everything down to make sure they get the entire area. As it was a new shower, I did not want to replace it and wanted to keep it up. Will called and we discussed it. Our initial discussions about the job had taken place three weeks before, and he apparently did not keep a file or take notes on everything. He was just trying to go back to our old emails (the texts were "long gone") and figure out what we had said. As much of what we said was over the phone, and as he explained to me that he has twenty to thirty such conversations each day, it would not be possible for him to recall with any great detail what was said.
So he suggested his guys tape up the shower and just work around and I agreed. The two guys he sent were really great. Courteous, professional, couldn't ask for better. The job took pretty much an entire day. When finished there was a really, really strong odor but it actually dissipated relatively quickly and in two days was pretty much gone. The tiles looked awesome. Basically as good as new, if not better than new. My problem was the grout was still cracked and chipped in places, it just looked like it was painted over. When we talked on the phone (I actually do take notes) he had said that everything would like like new, and I assumed that included the grout. I emailed him asking about this and he never replied. There were also two screws missing from the hardware, which isn't a big deal but just a pain to go and get the new screws in order to put it all back.
If you go this route I would suggest totally clearing out the bathroom and covering up the sinks and all. Everything gets covered in this kind of film that requires quite a bit of cleaning to get off.
- Zach A.
A

Rating
Great - the tubs look new. I am very happy.
Roanoke Bathtub Refinishers Provider Name Locked
is considerate, organized, a true professional. I highly recommend him.
Be aware that you will not be able to use your tub for two days - if you want great results.
It smells for a few hours. Although
Roanoke Bathtub Refinishers Provider Name Locked
does a great job a protecting all your things and cleaning up after himself,
there was a light film of dust that I needed to clean up after.
Once again
Roanoke Bathtub Refinishers Provider Name Locked
has been doing this for a long time - and his goal is to get you the best results. I am very pleased with mine.
- Lisa S.
A

Rating
Roanoke Bathtub Refinishers Provider Name Locked
came to us through the shower manufacturer. This was a warranty job and was paid for by the manufacturer. We don't have access to the exact charge, thus the $1 amount in the cost field. The bottom of the shower was spongy and not properly supported. The "fix" involved drilling holes in the bottom, squirting expanding foam under the floor, putting a couple layers of fiberglass fabric over the holes and refinishing the whole bottom. He did a fantastic job. It is solid as a rock and the finish is such that you would never know that it was repaired. This was a smelly affair using fiberglass resins and gel coat. It was complicated by my husband's
Roanoke Bathtub Refinishers Provider Name Locked
problems. He had to stay out of the house.
Roanoke Bathtub Refinishers Provider Name Locked
was very accommodating, postponing the appointment a couple of weeks for cooler weather so we could have windows open. He also contained the smell to the bathroom area as much as he could. He was a very nice guy to work with and we highly recommend him.
- Susan M.
A

Rating
On a Friday, I left a message on
Roanoke Bathtub Refinishers Provider Name Locked
voicemail asking for a price quote. She did not get back to me until the following Tuesday. She apologized profusely about taking so long to get back to me; she had been out of town. After that she always returned my calls in less than an hour. We scheduled the work for the following Monday. She was a little bit late arriving, but in her defense I made it clear to her that I would be home all day and the exact time was not important to me. She did call to let me know that she was running a little late.
Roanoke Bathtub Refinishers Provider Name Locked
was very friendly and accommodating. She stripped the tub of the old glaze, repaired many chips, and refinished the tub.
Roanoke Bathtub Refinishers Provider Name Locked
offered to come back that night to caulk after the glaze had dried, so we could use the tub that night, but since that wasn't necessary, she came back the next morning to caulk. The tub looks great.
Roanoke Bathtub Refinishers Provider Name Locked
was friendly, hard-working and, except after the initial call, very quick to return my calls. I gave her an "A" in punctuality because, although she had been a little later than she had said, I had told her that I wasn't overly worried about what time she showed up, and she called to let me know she was running a little late.

- THOMAS L.
A

Rating
Tub looks amazing - finally white and shiny! Tech was very knowledgable and did a great job. I got the Angie's List Deal - would normally be @325.00 which is still a good price to basically have a new tub.
- patti K.
A

Rating
Roanoke Bathtub Refinishers Provider Name Locked
was great to work with. He explained what he needed in the bathroom before he even showed up so that there would be no surprises. It took a little longer than I expected but the finished results can't be argued with. The bath tub look amazing. We went with a standard white and we had a pinkish brown tub. There is a bit of smell but it is not over powering at all. I actually expected it to be much worse than it actually was.
I would definitely recommend A&M to anyone looking to have a tub refinished.
- Matt K.
A

Rating
The whole experience was extremely positive. Contact and communication with
Roanoke Bathtub Refinishers Provider Name Locked
was easy and efficient. I have him details about the needed work over the phone and then texted him a couple of pictures. He responded with details and a price quote. Scheduling was easy and accurate and he and his crew showed up right on time...early in fact.
Roanoke Bathtub Refinishers Provider Name Locked
analyzed the problem and attacked the root cause to apply the repair. This was something a previous service provider had not done. The previous provider just fixed the symptom not the cause. The work went great and the time allotted was accurate. And the overall result was terrific! I found his overall price very reasonable given my previous experience as well as other quotes I received. And then after the work was completed the price seemed even better given the quality of work. He also guaranteed the work for 5 years. That says something about his confidence in his and his crew's work.
Roanoke Bathtub Refinishers Provider Name Locked
also offers military discounts and has the Angie's List coupon available. They spent a good deal of time prepping the work I already discussed with him additional work and would recommend
Roanoke Bathtub Refinishers Provider Name Locked
and
Roanoke Bathtub Refinishers Provider Name Locked
to anyone!
- Mark G.
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All Bathtub Refinishers in Roanoke, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Appalachian Building Concepts

2237 Paris Mountain Rd
Elliston, VA

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

Dollman Construction, Inc

5219 Peters Creek Road
Roanoke, VA

Dowdy Home Innovations

Christiansburg, VA

NCS Roofing & Renovations LLC

2914 Creekwood Drive
Salem, VA

Red Cap Plumbing

6605 N Nebraska Ave
Tampa, FL

Southern Comfort Construction Inc.

5207 Orchard Hill Dr.
Roanoke, VA

Star City Construction, LLC

2140A Winston Ave
Roanoke, VA

Window Max Inc

13709 Booker T Washington Hwy
Moneta, VA

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