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Richlands Exterior Articles
Exterior reviews in Richlands
A week later the salesman calls to inform me that he made a mistake in his calculations and the job will cost an additional $9000 or they can refund my deposit.
I pointed out that he already signed a contract and we agreed to a price. His response was that if I carefully read the contract , he can break it at any time. Bait and switch? Certainly entirely unprofessional. I will be contacting BBB to report this.
I can understand about rain delays, but I don't understand the complete lack of professionalism and courtesy. An occasional phone call to let me know what was going on would have gone a long way.
The crew did no prep whatsoever, didn't take off one light switch plate or electrical outlet cover. Didn't tape off any windows, door frames, chair rail or the tile in the kitchen. They got paint on everything and didn't clean any of it up. The cutting in along the ceiling was terrible and the corners between rooms that we had picked different colors for, ran all over the place and there wasn't a straight line in any room. They finished the job in a total of 5 hours.
We asked specifically for satin paint, he told us that the store he used called their satin, eggshell. When he finished and the paint had dried, it did not look like satin or what we wanted so we called the store to verify and they told us the paint he bought was definitely not a satin.
We made a list of items we were not satisfied with and called
I would not recommend
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