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"Salesman was very helpful. After I pointed out that I could get the same appliances for less money elsewhere from a competitor, the salesman made an adjustment" to satisfy me. Delivery was prompt. I called the following week after delivery for an adjustment to the refrigerator door. I was given an appointment within that week. The men came out promptly and made the adjustment to my satisfaction.

-Barbara T.

"So, here's my sad story, involving a dishwasher from
Home Improvement, installers from Mr. Appliance, and a complete lack of customer" service from either. I bought a dishwasher and installation package from
(the dishwasher, a
, was from the Dedham,
store). In total, it was about $800. A little steep, considering the dishwasher itself was under $500, but whatever. Anyway,
tells me that their sub-contractor, Mr. Appliance, will be delivering the new unit, installing it, and removing the old dishwasher. Which they did. But when I got home, I noticed that during the installation, the Mr. Appliance people had pulled the counter-top out of the wall about half an inch. My wife hadn't noticed because of all the appliances along that
of the counter-top. Anyway, we immediately call Mr. Appliance, and their response was, "We didn't do it." Well, yes you did. "No. We didn't do it. It must have already been that way." Oookay, so I paid $800 to set up a sting to falsely accuse a dishwasher installer of creating a problem that might cost $200 to fix? Yeah, that makes sense. In the meantime, the dishwasher itself has started to malfunction, only running one cycle and not any others. Anyway, after Mr. Appliance refused to take any responsibility, we call the store manager at the
in Dedham. He was helpful enough, and promised everything would be taken care of. We DID receive a call from a
(her name seems to change when she's told it's us calling), promising she'd set something up with Mr. Appliance to fix the problem, but not even mentioning the malfunctioning dishwasher. Since that phone conversation (about two weeks ago) we've heard precisely NOTHING from either
or Mr. Appliance. we've left multiple messages with
(because remember, Mr. Appliance just refuses to even admit they did anything wrong), but haven't heard anything back. We are being jerked around so much, I feel like I'm in a bad p****. Come on
, DO SOMETHING. This is unacceptable and an example of the type of "customer service" that gives big box retailers a bad name. I want a new dishwasher to replace the malfunctioning one, I want somebody other than Mr. Appliance to install it (I don't trust them anymore), and I want my counter-tops moved back into position. H***, I'm not asking for new counter-tops or anything; just have somebody put them back into place against the wall. I'll even caulk the darn thing myself. Just PLEASE, do something. Talk to me at least. SOMETHING.

-Robert S.

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Local Articles in Prince George

Small appliance repair

Small appliances play a big role in our daily lives. When shopping for microwave ovens, vacuums, toasters, mixers and more, choose appliances that fit your need and budget. When it comes to repairs, compare the cost of fixing to the cost of replacing the item.

Appliance repair pros say some older models actually last longer than newer ones.  (Photo by Victoria H. of Humboldt, Neb.)
Appliance Repair - Large, Appliance Sales

Ready to purchase a new washing machine? Appliance repair pros say some newer washing machines actually don't last as long as older models.

Some service providers say the push to make appliances environmentally friendly has reduced their life span. (Photo courtesy of Dallas member Michael Valtierra)
Appliance Sales

Some believe ‘green’ appliances really aren’t because they break down sooner, while others say the units reduce energy consumption and preserve resources

Install low-flow faucets or add aerators to your existing ones to save water. (Photo courtesy of Angie's List member J.Frank L. of San Diego)
Appliance Sales, Plumbing

With droughts plaguing the nation, homeowners need options on ways to reduce water consumption inside the house. Here are some tips on what you can do.

This garden apartment remodel included installation of new appliances, including this energy-efficient dishwasher. (Photo courtesy of Angie’s List member Barbara P. of Chicago)
Appliance Sales

When buying a major appliance like a new dishwasher, a great place to start is to look for the Energy Star label. We've anticipated some questions you may have.

Angie's Answers


Personal opinion but I will not buy another front load washing machine again.  They simply do not clean clothes as well as the old agitator style washers do.  In the summer when I am hot and sweaty I have to wash shirts at least twice, sometimes up to four times to get the stink out.  Also, while they may save water per load washed, they run a lot longer.  My old washing machine took about 20 minutes to wash a load of clothes.  The front loader takes about an hour.  What it saves on water it more than makes up for in electricity I'm sure running three times as long.  Our front loader has not leaked but it doesn't do the job for my clothes.  Maybe someone sitting in an office all day has fewer problems having to rewash clothes.


As for appliance brand recommendations I have no particular favorites.  They all seem to be disposable these days, often costing as much to repair as to replace.  Samsung has made some good appliances as of late I've heard a lot of good reviews about from customers.  I've got a customer who bought a Kenmore refrigerator when they built the house.  The ice maker has gone out and the replacement part isn't any better since it's a known defect according to the appliance repairman they had look at it.  It was just past the warranty so they didn't pay for another part to be installed that was going to fail again.  Since Kenmore is made by other companies I'm sure they aren't the only one with this problem.  We live in a disposable society.  I look at how well it works, the warranty and cost and weigh the last two of those after kicking out the ones with bad reviews on that model.


Todd Shell

Todd's Home Services

San Antonio, TX


Depends a lot on your current configuration. Rough numbers, $4-7,000 for the generator including autostart and automatic load transfer circuit box and master breakers (usually all come on the generator).

Installation (with pad already inplace and gas hookup - about $500-1000.

Electrical about $800 minimum, to maybe $2500. The $800 will get you a simple transfer switch installation but if you want some household circuits to run on the generator but others not, depending on how your current wiring is run, can run to $2000 to pull existing circuits to a new panel.

The problem is that all circuits that are going to be on the generator, unless you are planning to carry the entire household load, have to go to a separate circuit breaker panel which is fed off the automatic transfer switch, so they get power from either the power company or the generator, depending on which is providing power at the moment. That means the circuits running off either source have to be disconnected from your current breaker box, extended (commonly) over to the new box, and hooked up. All other circuits stay on your current breaker box, to run only off the public power when it is on. If the generator is large enough capactiy for your entire house load of course it costs more, but this circuit termination point moving is not needed, so electrical work drops way off to basically a connection box with the transfer switch.

A couple of words of advice - pay attention to weather protection, fire barrier between the unit and the house (including issues of overhead decks that can catch fire), automatic fire shutoff/suppression, and trickle charging from house power to generator battery. Also read CAREFULLY your power comopany rules on generator installation (commonly requires their signoff), any code restrictions on generators and noise in your area, and if your insurance rate will go up. (It definitely does if you have a fuel tank, I don't know if it does with natural gas-fired generators.)


Welcome to the world of Google ! Google this search phrase - dual fuel downdraft convection oven range

You will find a number of brands that make dual-fuel ranges with convection oven - Jenn-air of course, and GE, Bosch, Kitchenaid, Maytag, LG, Samsung, Wolf, Frigidaire, Thermador, Viking all sellin the US. Almost all major brands make this a dual-fuel convection oven range - find model(s) you like, then start checking with local vendors to see who sells them locally - the big home improvement box stores and Sears, Best Buy for starts.

However, the bad news - according to an article I found, only Jenn-Air still makes downdraft stovetops, although I did find one blog notation about a person buying a European Viking with downdraft. Basically the fan capability in downdraft ranges is just not enough to capture the odors and grease and steam coming off a cooktop, so the other brands all dripped it and recommend an over-stove powered vent hood. Most downdraft units had about a 1/10HP fan that pulled about 300 cfm - the same as a modern bathroom fan,, when to actually cause a reverse (downward) airflow over a range requires more like 1000 cfm or more causing a downward airflow of about 10-20 mph - which would make for a little private windstorm around your stove. People also found they did not like the reduced oven size to accomodate the fan unit.

Thermador and Dacor and probably others make behind the range vent units that stick up a foot or two and pull some of the fumes from the rangetop, though reviews say their performance is iffy and basically only affects the rear burners.

My recommendation - go with an overhead vent hood and eliminate the greasy buildup and high humidity in the kitchen that go with downdraft ranges - you will also pay about half a much as for a Jenn-Air downdraft unit.


Appliance Sales reviews in Prince George


Several weeks went by with no notice of parts receipt. When finally contacted their office on
Prince George Discount Appliances Provider Name Locked
22 and spoke to
Prince George Discount Appliances Provider Name Locked
, he noted they don't repair our brand of dryer (LG) normally and couldn't even find the estimate paperwork. He noted that he would check further and return our call. To date (Feb24), no follow up call has been received. Fortunately, the dryer is still somewhat operational even though having intermittent problems.
- David D.

Our rating is based on 2 recent experiences: (1)
Prince George Discount Appliances Provider Name Locked
Dishwasher - our old
Prince George Discount Appliances Provider Name Locked
had broken and we were in a hurry for a replacement. We called several places to find the appliance sales price for Bsch was the same with only a few dollars difference in delivery / install fees. The top 2 potential sellers were
Prince George Discount Appliances Provider Name Locked
Prince George Discount Appliances Provider Name Locked
(B&S) and
Prince George Discount Appliances Provider Name Locked
(AC). We chose AC because they promised delivery / installation in 5 days from the order where B&S schedule could only get it to us in about 10 days. We first recd. a call from AC the day before the 1st promised delivery date to say they would need to reschedule to two days later. On the rescheduled day when I stayed home from working to await delivery we got a call just after 9 AM to say once again the dishwasher could not be delivered so would need to reschedule. We called the sales agent to get a firm / assured date complaining that the promised delivery date / per contract of sale was missed and also a second missed. She assured us the next scheduled delivery date to us was confirmed now four days after the second missed day. :/ One day before that third scheduled deivery date we got another call fromAC to say gosh oh
Prince George Discount Appliances Provider Name Locked
the delivery would need to be rescheduled now for the FOURTH time - no apolgy, no we are so srry, just as if that was standard practice at AC we would have to accept! We cancelled the order!!!
The other issue involved a Whirlpool washer / dryer set purchased 08/13/14. That set billed by Whirlpool as top rate was delivered and found to be leaking water from the day installed. The surprising first response from AC was we needed to call the manufacturer! :/ This is the co. (AC) w/ the motto "We know the sale isnt complete until You are completely satisfied." After convincing them to come check out the water leakage, they diagnosed the problem as a faulty washer. After a subsequent visit when the water leakage persisted they ordered a new washer after many emails and much insistance! The new washer came and two days later the same water leakage! After the next visit with 2 more AC folks they realized it was NOT the washer but the dryer! This whole experience took over a month to resolve, many letters / emails and the owner whom we contacted several times by letter sent fedEx and emails NEVER bothered to respond> A good example to us of the real service policies at AC.
The sales agent was the only bright spot and she was extremely helpful. However, we will NEVER buy another appliance from AC and suggest that these 2 recent experiences for us are examples of the REAL service practices at AC.
- James R.

They delivered, hooked everything up, and installed everything correctly. They also delivered on time. Everyone was very professional, attentive, and knew what they were doing.
- Martha M.

We have always been impressed with this
Prince George Discount Appliances Provider Name Locked
. They have give us warranties manufacturers didn't give. They have given great advice to ensure we always have the right product. For example they did a great job of explaining the best carpet for our patio. I had bought a non-
Prince George Discount Appliances Provider Name Locked
grill from
Prince George Discount Appliances Provider Name Locked
that eventually had some issues. Without hesitation
Prince George Discount Appliances Provider Name Locked
gave back all the money I paid for the grill, which I put toward a better,
Prince George Discount Appliances Provider Name Locked
grill at
Prince George Discount Appliances Provider Name Locked
. Overall, we highly recommend this
Prince George Discount Appliances Provider Name Locked
to others.
- Dave J.

Ordered LG dryer on-line Saturday morning with "free delivery" and $15 removal of old dryer. Website showed Sunday delivery was available for an additional $40.
Purchased and credit card was charged for the dryer, removal, and Sunday delivery.
First contact was an email after 2am Sunday stating the order was being processed....More /> Went on-line Sunday morning to try and find delivery time and found that delivery was scheduled for the following Saturday along with additional charges and no reduction of the $40 Sunday delivery fee (to the $10 Saturday fee).
Prince George Discount Appliances Provider Name Locked
delivery number to find out that contrary to the information on the website that the dryer was not available at the
Prince George Discount Appliances Provider Name Locked
Sent email to "Customer Service" requesting correction of charges and adjustment for failure to honor contracted delivery schedule but have not received any reply.
Cancelled order from
Prince George Discount Appliances Provider Name Locked
and ordered from Best Buy.

They were honest and easy to work with! No pressure and they offer free shipping on all large appliances. It's easy to contact them and they are quick to respond, and the delivery people were excellent! They go above and beyond the call of duty...they had to remove a door to get the new fridge in and charged me next to nothing and removed the old one for free.

I spoke with both
Prince George Discount Appliances Provider Name Locked
Prince George Discount Appliances Provider Name Locked
. Our dryer broke around Christmas and I had called Appliance Different to get an estimate. I originally spoke with
Prince George Discount Appliances Provider Name Locked
, who was friendly and nice, and he gave me an estimate. He wasn't pushy and didn't call me incessantly to secure the deal. Something I really appreciate as a consumer, as many other places did do this. After 2 months, we decided to go with
Prince George Discount Appliances Provider Name Locked
and called and spoke with
Prince George Discount Appliances Provider Name Locked
Prince George Discount Appliances Provider Name Locked
was very sweet and so helpful! He honored the price, even though it had been 2 months AND that the model I had been quoted on wasn't even made anymore. I seriously appreciated this as a new homeowner with not a lot of money to spend. He was easygoing and had the dryer delivered the next day. Highly recommend this place as you don't get customer service like this anymore. We will DEFINITELY be purchasing more appliances from them in the future!!
- Julia P.

None of this went well from the beginning. I arrived on Saturday in the morning, and the store was quiet. There was no one
Prince George Discount Appliances Provider Name Locked
the desk in the flooring department, so I asked an associate if I could see about scheduling a measurement. He went and let the floor specialist know I was there, but she was with a customer. I then waited for 45 minutes with three different associates letting this person know that I was waiting. I finally was seen, scheduled an in-house measurement for the following weekend and paid the $35 for it. I was called the morning of and given a time that they would arrive. Now here I am, no one has shown up, no phone call about running late. don't even bother, this is just a huge waste of time.
- Annaliese R.

All Discount Appliances in Prince George, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!



Alliance Air & Duct Inc

10301 Hull Street Road




16501 Ventura Blvd Ste 500

Bobby's Auto Service & Detail

1215 HighPoint Ave

Cahaba Scapes

2130 11th avenue north

Capital Refrigeration Service LLC

12220 Chattanooga Plz

DirectBuy of Richmond


DirectBuy of Indianapolis

8450 Westfield Blvd


7181 Eagles Perch Dr

Geek Squad - Best Buy


Geek Squad - Best Buy

9901 Brook Rd
Glen Allen

Geek Squad - Best Buy

11200 W Broad St
Glen Allen

Geek Squad - Best Buy

4931 Commonwealth Centre Pkwy

Geek Squad - Best Buy

723 Southpark Blvd
Colonial Heights

Geek Squad - Best Buy

7297 Battle Hill Dr



HARRISON Appliance, Inc




Mikes Bump and Grind Garage


Perfect Contracting Corp.

9361 Springmount Terrace


114 Southpark Cir
Colonial Heights

Trident Food Service Equipment Corp.


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