Sample Reviews

A

Rating
I called and he said he would leave in 5 to 10 minutes and would meet me in one hour because it takes an hour to drive where I was. He arrived early, loaded my car carefully, and I followed him to my house. He is actually too safe in my opinion but that is great when he is
Portsmouth Towing Company Provider Name Locked
your car. He unloaded it right where I asked and then only charged me $75 for a two hour tow job. Very fair price.
- Andrew S.
C

Rating
Portsmouth Towing Company Provider Name Locked
Crane (and
Portsmouth Towing Company Provider Name Locked
) is a company that, from my understanding, does primarily commercial crane work. I think that's probably for a good reason and I would say I wouldn't recommend them for any residential crane work. The owner is very nice and fairly professional as well; and with some good luck, the work that needed to be done on our roof went well. However, I later learned (from our insurance company) that we were significantly over charged based on similar work done by other crane companies in Columbus. First off, the work at our home wasn't properly evaluated and
Portsmouth Towing Company Provider Name Locked
ended up sending two cranes instead of one to do the work. They ended up using just the one crane, but still charged us for both (this may be common practice for crane companies, but still seemed a bit unfair). Secondly, (based on our insurance company's information on other crane services),
Portsmouth Towing Company Provider Name Locked
charged us 5 times the hourly labor cost of other companies; that added up to a huge expensive! Unfortunately, our insurance company only reimbursed us for half the cost of the work because it was so outrageously priced. When I asked the owner about this, he basically said that because his company isn't insured or bonded for residential work, his cost for the job had to be much higher. I didn't really understand how that translated to me paying 5 times the cost for labor, and for a crane that wasn't used. At the end of the day it was my fault because I was so anxious to get the work done that I didn't compare
Portsmouth Towing Company Provider Name Locked
's costs to other companies. If you are planning on using
Portsmouth Towing Company Provider Name Locked
for residential work, do yourself a favor and get two or three estimates from other companies. After paying a bill for $4,197, I wish I had!
- steve B.
A

Rating
I was stranded at my daughters school and a service tech showed up in
Portsmouth Towing Company Provider Name Locked
than 10 minutes to get me back on the road in know time. Fast and professional. I will be calling
Portsmouth Towing Company Provider Name Locked
again the next time I need road side assistance or
Portsmouth Towing Company Provider Name Locked
.
- Lisa N.
A

Rating
I was very pleased with his service, and astonished at the skill with which he operated his equipment. He was very careful not to scratch or damage our car, working in tight quarters.
We had an old car that had been stored, wedged against one side of our garage, since the car was new, 40 years ago. We needed to move it to have work done on the garage, but aside from it needing work on the motor (battery, oil, etc.) before it would run, the tires were completely flat, and we could neither move it as is, nor reach behind it to inflate the tires so it would roll: it was practically touching the wall.
It wasn't urgent, but
Portsmouth Towing Company Provider Name Locked
came out in about an hour with a truck with a hydraulic apparatus that he VERY deftly maneuvered, from the narrow
Portsmouth Towing Company Provider Name Locked
behind the garage, through the garage door and under the front wheels to lift the front of the car off the ground without hitting the garage door or wall with his equipment. He then VERY carefully pulled the car forward and out, with special attention that the car's side and back didn't scrape or hit the garage wall in the process. He had good suggestions about how to leave the car so that it would be accessable and the garage work could proceed, and repositioned it accordingly. He also got the brakes (which had been stuck due to rust) unstuck in the process, and left the car mounted on floor
Portsmouth Towing Company Provider Name Locked
so that we could get it rolling again at our leisure.
His price seemed very reasonable for the time he spent with us.
- ERNEST C.
A

Rating
After we got the licensing of the car straight, this went super. If your move is greater than 100 miles it pays to upgrade to Premier Level. The tow went flawlessly and the tow truck driver did an awesome job.
- alan H.
A

Rating
Great to work with. I talked with a gentleman named
Portsmouth Towing Company Provider Name Locked
who gave me the price over the phone and told me when he would be there which was about 45 min. I wasn't in any hurry at all and was happy that there wasn't an additional charge for evening or weekend.
Portsmouth Towing Company Provider Name Locked
was friendly and professional. He quickly hooked up my car and also took care of providing information to the garage so I didn't have to do anything once
Portsmouth Towing Company Provider Name Locked
left except wait to pick up my car from the garage, which I just did.

- CHARLES T.
A

Rating
When I called
Portsmouth Towing Company Provider Name Locked
to tow my car he was very friendly from the start. He was very personable on the phone as well as when we met in person. We were originally going to meet where the car was left by my wife when she broke down. However I needed to run home first. Since the place where the car was left was out of my way and would have cost me another trip,
Portsmouth Towing Company Provider Name Locked
offered to pick it up by himself and just meet me at the place where the car was being taken. He was a very down to earth kind of guy and just very easy to talk to. I felt that his price was very reasonable and will definitely be calling him again should I need a vehicle towed.
- Micah H.
A

Rating
I had a car sitting in my friend's driveway for over a year and I finally decided to get it repaired. I found an auto shop on Angie's List so stopped by to discuss bringing my car in for repairs. I explained that the car was not running so will need to be towed. I asked if they offer
Portsmouth Towing Company Provider Name Locked
services. They did not directly but gave me the contact for
Portsmouth Towing Company Provider Name Locked
at
Portsmouth Towing Company Provider Name Locked
who he said would take care of me. Apparently they have been working together for years. I figured if the auto shop was highly rated on Angie's List, then the
Portsmouth Towing Company Provider Name Locked
company that they recommended has to be decent as well. I called
Portsmouth Towing Company Provider Name Locked
, explained the situation, and we scheduled a time to meet.
I've experienced my fair amount tow truck drivers but
Portsmouth Towing Company Provider Name Locked
was by far the most friendly and personable one. We got the car on the flat bed truck and I decided to drive with him while my wife followed in her car. At one point she got stuck at a red light, and
Portsmouth Towing Company Provider Name Locked
pulled the truck over to wait for her. That was very considerate and thoughtful. Even though he didn't know at the time, it was also helpful as my wife wasn't familiar with the route to the repair shop.
During the ride we had a good conversation as
Portsmouth Towing Company Provider Name Locked
is friendly and down to earth. From previous experiences I know this can be anywhere from awkward to downright uncomfortable, but that wasn't the case this time. After we unloaded the car we continued to talk with the guys at the repair shop. It was clear that we all shared the same values about life, ethics, raising children, etc. It was a pleasant experience.
I'm not sure how many
Portsmouth Towing Company Provider Name Locked
companies find their way to Angie's List, but I felt this guy deserved to be added. We all go to Angie's List to find service providers that get the job done in an honest and professional manner and that is exactly what I found and why I am adding it here. I'm not sure how far their services stretch but I know if you are in the Westchester area and need your car towed, I would definitely recommend giving them a shot.
- Alex M.
F

Rating
My son had an accident. The police were called. A tow truck was needed.
Portsmouth Towing Company Provider Name Locked
was next on rotation. My husband and I showed up at the accident and asked the worker how much this was going to cost us. The worker replied " $150 for recovery ". We paid him. Even gave a map of where to take the car. He made a half hearted attempt to move the car. 10 minutes later
Portsmouth Towing Company Provider Name Locked
Roller rolled up. They got the car loaded up and then took off. My husband stopped
Portsmouth Towing Company Provider Name Locked
and asked where they were taking the car. He said they were taking it to their impound lot. What the heck... we paid the $ 150.
Portsmouth Towing Company Provider Name Locked
said we didn't pay his fee. Well, we picked the car up 2 days later with a $451.01 fee. PLEASE PLEASE PLEASE NEVER USE THIS COMPANY!
- terri S.
F

Rating
I called for a tow using AT&T Roadside Assistance. I was informed that it would be 90 minutes for the wrecker to arrive. I called at 1:00pm. The wrecker arrived at 4:00pm. There was no phone call from them. I called in to ask how much longer they were going to be and was told..."oh at least another half hour". When I called for the tow at 1:00, I assumed I would be at the mechanic well before they closed at 5:00pm. I was wrong. We got there after the mechanic closed, so we had to leave a note. I advised to tow driver that I had called in a complaint to AT&T, he said, " Sorry, I did the best I could. " When I asked him why his company didn't bother calling me to let me know they were going to be an hour late, he said it was MY job to call him to see when he was going to be there. Fortunately, I was sitting at home waiting. Had I been waiting on the side of the road for 3 hours waiting for a tow, I would have been even more angry than I already was. I do not recommend this company. I live 15 minutes from the tow company.
- Dana T.
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All Towing Company in Portsmouth, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

17th Street Automotive

312 Virginia Beach Blvd.
Virginia Beach, VA

A Better Tow

9 Dwight Rd
Newport News, VA

AAA OF TIDEWATER

3521 WESTERN BRANCH BLVD
Portsmouth, VA

AAA of Tidewater VA

5366 Virginia Beach Blvd
Virginia Beach, VA

AAMCO Transmissions

12483 Jefferson Ave
Newport News, VA

Aero Colours

205 Redoubt Rd
Yorktown, VA

Auto Doc

Norfolk, VA

Auto Transport - United Freight Of America

1844 N Nob Hill Rd
Plantation, FL

B & E Auto Collision Center

5018 Euclid Rd.
Virginia Beach, VA

B & E AUTO COLLISION CTR

5018 EUCLID RD
Virginia Beach, VA

Beach Automobile Service Center

111 S Birdneck Rd
Virginia Beach, VA

Bells Mill Auto Care

964 Bells Mill Rd
Chesapeake, VA

Big Tow

20081 Iwip Rd
Smithfield, VA

BILL SMITH'S AUTO AIR COND

11122 JEFFERSON AVE
Newport News, VA

Blanchard's Tire & Auto Center

3584 Dunedin Dr
Chesapeake, VA

BOB'S BOAT TRAILERS INC

3147 AZALEA GARDEN RD
Norfolk, VA

BOHN'S COMPLETE AUTO CENTER

623 VIRGINIA BEACH BLVD
Virginia Beach, VA

Brothers Towing & Services

7419 Sewells Point Rd Ste B
Norfolk, VA

Brown's Automotive

101 MOORE AVE
Smithfield, VA

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