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Find Top-Rated Portsmouth Car Dealerships

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Car Dealerships to Avoid

119

Top Rated Car Dealerships

10

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Over 493 reviews for
Portsmouth Car Dealerships from people just like you.

D
""Repeated bad service forces me to write this..I have serviced my MDX a couple of times at . The first time," I spent more than a few thousand dollars and they were regular in updating me. But when I got the car back, I still had some issues. The second time, I had specifically requested a loaner car when I was going to drop by car for service which they had agreed to, but when I went there there was none. I was to go to airport to pick someone up (which I had specifically told them earlier) and I was kept waiting. After a while, I could not wait and I left. I came back to give the car for service the next day and got a loaner (they did give a discount due to inconvenience). May be I should have learnt by then, but I did not! I had scheduled for another service a few weeks ago and was supposed to get a loaner. I went there, waited... and waited... After 20 minutes or so, no service rep, no loaner and I walked out. I normally don't vent for bad service, since I think may be someone is having a bad day and it is an isolated incident, but a premier car dealer having such poor customer service repeatedly deserves to be pointed out. This has been very frustrating and disappointing.

-RAJESH K.

F
"I purchased a car off eBay from this company and had it shipped. It was described as having "flawless paint". When I received it, I noticed paint bubbled-up" on the rear quarter panels. I notified the seller who offered to pay for some of the cost to have the rust repaired. They stopped answering emails and phone calls and never sent the money.

-Harry F.

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Local Articles in Portsmouth

Auto Sales and Financing

You must take certain steps when buying a car to protect yourself. Whether you buy a new or used car, there are common procedures which will help you avoid a lemon and maximize your investment.

new car (Photo by Angie's List)

Compare auto financing options before buying a new car, truck or SUV to get the best loan rate and terms.

Picture of a car hood up
Auto Service, Auto Sales,

An auto warranty is like a safety net for your car. But make sure you know what's covered.

rear view mirror

Many consumers skip the test drive and buy a new car without knowing what they like or dislike about it.

Local Motors uses a 3-D printer to build its new car, the Strati. (Photo courtesy of Local Motors)
Auto Body Work,

National Harbor will be home to a Local Motors facility where customers can 'print out' their new Strati

Angie's Answers

?

Personally, I would never spend the money on a new car, regardless of any incentives offered.  Nor would I ever buy a used car from an individual.  You never know what is under the hood...

I would find a reputable dealership and look for a certified pre-owned vehicle that has a clear carfax report, and a make/model that is highly rated by Consumers Report or another reputable source.  I'm going thru that process right now. I'm taking my time until the right vehicle comes up for sale thru a dealership I trust.   

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For donation options, here is a link to a prior response -

http://answers.angieslist.com/were-place-donate-car-q27711.aspx

For sale, here is another answer I previously gave to same type question -

http://answers.angieslist.com/how-sell-damaged-auto-q57349.aspx

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?
?

Sounds like your biggest problem will be narrowing your list to a limited number of models, and deciding what brand names you are willing to consider to narrow the field.

You can search for websites blogging complaints for each model you are considering to see how they rate with users, and you can also go to the National Highway Traffic Safety Administration website at     www.nhtsa.gov     to see how many recalls there have been on a specific model and year.

Most dealers these days have websites with their listed prices for new and used cars that you can browse to get an idea of available listed prices.

I would also recommend that you check out the used car values (free) for models you might be interested in on    www.edmunds.com    and on Kelley Blue Book  -  www.kbb.com

Those 2 sources will give you a lot of negotiating power, because they list what the dealer pays the manufacturer on new cars, shows what people have been paying for each vehicle model and model year, and shows used valuations also. There are undoubtedly other such sources also - these are just the ones I have used and seem to be the best known.

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Car Dealership reviews in Portsmouth

F

Rating
Right after buying the new car I was driving over railroad tracks and it was very rough. Everyone said it was fine, even the President said it was fine, making me feel crazy. Turns out they didn't deflate some of the air out of the tires. I needed some work done and the two times I took it back I had a horrible service, leaving grease on the seats ...More and the headlights not hooked up. I am very unhappy with their professionalism and service.
- lucia D.
A

Rating
It has gone very well. The customer service is very friendly and they have been very punctual. Also, my actual car buying experience went really well and the salesman worked very hard to get me into the right car.
- Jeffrey D.
N

Rating
DO NOT BUY FROM THIS DEALERSHIP. We assumed that since was owned by the of the city, that they would operate in a manner of integrity. We were wrong. We were in an emergency situation when we went to buy a car, ended up purchasing a vehicle above KKB value with multiple problems. We were told that one ...More of the problems (low tire pressure) would be fixed, but when it turned out to be a nail in a tire (discovered after the sale, despite car going through an inspection before sale), the dealership refused to repair the tire because it wasn't in writing. We inquired about tha battery since it was a hybrid and were assured that it had already been replaced or was in perfect condition. Unfortunately, within days we were seeing issues that turned out to be related to the battery. Now, nine months later, we have to pay around 3k to replace the battery after being discouraged from purchasing an extended warranty and the dealership is absolved of all responsibility despite our certainty that we were knowingly sold a failing car. To make matters worse, we were informed that our battery could have caught fire and endangered ours and our child's lives. After consulting with hybrid experts, we are certain that the dealership knew the battery was failing and chose not to disclose. We will never buy from here again and will discourage all friends and family from ever doing so.
- Brigette Y.
N

Rating
DO NOT BUY FROM THIS DEALERSHIP. We assumed that since was owned by the of the city, that they would operate in a manner of integrity. We were wrong. We were in an emergency situation when we went to buy a car, ended up purchasing a vehicle above KKB value with multiple problems. We were told that one ...More of the problems (low tire pressure) would be fixed, but when it turned out to be a nail in a tire (discovered after the sale, despite car going through an inspection before sale), the dealership refused to repair the tire because it wasn't in writing. We inquired about tha battery since it was a hybrid and were assured that it had already been replaced or was in perfect condition. Unfortunately, within days we were seeing issues that turned out to be related to the battery. Now, nine months later, we have to pay around 3k to replace the battery after being discouraged from purchasing an extended warranty and the dealership is absolved of all responsibility despite our certainty that we were knowingly sold a failing car. To make matters worse, we were informed that our battery could have caught fire and endangered ours and our child's lives. After consulting with hybrid experts, we are certain that the dealership knew the battery was failing and chose not to disclose. We will never buy from here again and will discourage all friends and family from ever doing so.
- Brigette Y.
F

Rating
The dealership changed their name In November 2015. When the car was purchased, it came with a lifetime oil change contract. When they changed their name, the cancelled all lifetime oil changes. This is affecting many customers. They are not calling people to advise them of the change. Just come in next time for your oil change and let them say ...More "SURPRISE". This was a major selling factor for many people. Very dishonest company.
- Sandra P.
N

Rating
They did the inspection on my car and it should've never passed inspection because the brakes and the turn signals do not work. I have print out of who did the inspection and 's employee signed the inspection as a certified inspection expert. I called the number on the internet and it is a fax number. I can't ...More get ahold of them at all.
- Richard E.
A

Rating
I knew what type of car I wanted. They found the car and had it shipped in. Everything was what I wanted. There was not a lot of negotiations. The place was very clean and pleasant. I did ask a lot of questions and the sales person did have to look up the answers for me. I have also been there for the service and it did not take long and it was very good.
- Arlene E.
A

Rating
They are quick, they are efficient, their prices are reasonable. But what I really like is when I asked them to double check some stuff on my car and I have never felt like they are adding or tacking on additional work that needs done. Very honest!
- DAVID & KIMBERLY H.

Car Dealerships in Portsmouth, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1 Stop Auto

6440 E Virginia Beach Blvd
Norfolk

1st Choice Auto Sales

11306 Jefferson Ave.
Newport News

757 Auto Sales LLC

764 Suite B South Military Highway
Virginia Beach

A & R MOTORS INC

1112 King St
Portsmouth

ABC MOTOR SALES

1414 HIGH ST
Portsmouth

Action Automotive

PO Box 369
Portsmouth

AUTO CITY

3512 AIRLINE BLVD
Portsmouth

Auto Haus

100-101 Greene dr
Yorktown

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

AUTO USA INC

3519 HIGH ST
Portsmouth

Automotive Care Express, Inc.

2700 Wilroy Rd
Suffolk

B & L MOTORS INC

2325 Sterling Point Dr
Portsmouth

BAY AREA WHOLESALE

3500 GEORGE WASHINGTON HWY
Portsmouth

BAY AUTOMOTIVE

6950 N Military Hwy
Norfolk

Bay Kia Norfolk

6970 N Military Hwy
Norfolk

Beach Auto

6030 E Virginia Beach Blvd
Norfolk

Beach Ford Inc

2717 Virginia Beach Blvd
Virginia Beach

Beach Ford of Suffolk

1600 N MAIN ST
Suffolk

Beacon Real Estate Group LLG

9501 Pineview Rd
Suffolk

BESSO INC

3714 BRIGHTON ST
Portsmouth

BOB'S BOAT TRAILERS INC

3147 AZALEA GARDEN RD
Norfolk

BRYANT MOTORSPORTS AUTO SALES

2230 HIGH ST
Portsmouth

BUSTER'S AUTO SALES

3711 VICTORY BLVD
Portsmouth

C B & SON AUTO STORAGE

2518 DEEP CREEK BLVD
Portsmouth

C.F. Services LLC

3661 Sunset Ave

Casey BMW

12861 Jefferson Ave
Newport News

Casey Chevrolet

11700 Jefferson Ave
Newport News

Casey Subaru

783 J Clyde Morris Blvd
Newport News

Casey Volkswagen

12861 Jefferson Ave
Newport News

Cavalier Ford Chesapeake Square

4021 Portsmouth Blvd
Chesapeake

Cavalier Ford Lincoln GreenBrier

1515 S MILITARY HWY
Chesapeake

Cavalier Ford Lincoln Greenbrier

1515 S. Military Hwy
Chesapeake

CBR Auto Sales

900 B Portsmouth Blvd
Suffolk

CHARLIE FALK AUTO WHOLSLR INC

1140 LONDON BLVD
Portsmouth

Checkered Flag BMW

3033 Virginia Beach Blvd.
Virginia Beach

CHECKERED FLAG JAGUAR - PORCHE - AUDI

2865 VIRGINIA BEACH BLVD
Virginia Beach

Checkered Flag Volkswagen

3033 Virginia Beach Blvd.
Virginia Beach

Dav-Mac auto repair

2301 Eustis Avenue
Chesapeake

DODD RV

4705 PORTSMOUTH BLVD
Portsmouth

DOTSON AUTO CTR

19441 BREWERS NECK BLVD
Carrollton

DUKE AUTOMOTIVE

2016 NORTH MAIN ST
Suffolk

Duke Automotive

2016 N Main St
Suffolk

EAGLE AUTO SALES & RENTALS INC

3013 VICTORY BLVD
Portsmouth

EARL SCHEIB PAINT & BODY

3040 HIGH ST
Portsmouth

EARL'S CREDIT AUTO

4087 PORTSMOUTH BLVD
Portsmouth

EXPRESS AUTO SALES

3600 AIRLINE BLVD
Portsmouth

EXTREME AUTO SALES

2835 AIRLINE BLVD
Portsmouth

F X MOTORS INC

1121 HIGH ST
Portsmouth

FATBOYZ AUTO BROKERS

2918 VICTORY BLVD
Portsmouth

First Team Honda

3444 Western Branch Blvd
Chesapeake

First Team Kia

6970 N Military Hwy
Norfolk

First Team Toyota

3400 Western Branch Blvd
Chesapeake

Ford Motor Co

2717 Virginia Beach Blvd
Virginia Beach

Freedom Volvo

4980 Virginia Beach Blvd
Virginia Beach

GENE'S AUTO SALES

1609 AIRLINE BLVD
Portsmouth

Gilmore Auto Repair & Sales LLC

3035 High St
Portsmouth

Gilmore Auto Repair & Sales, LLC

3035 High Street
Portsmouth

Goode's Automotive Inc

2000 25th St
Newport News

GREAT AFFORDABLE AUTO

4015 TURNPIKE RD
Portsmouth

Great Bridge Auto Service

225 Battlefield Blvd S
Chesapeake

GREEN GIFFORD CHRYSLER JEEP

6440 N MILITARY HWY
Norfolk

Greene's Wrecker Service

3834 Whaleyville Blvd
Suffolk

HALL AUTOMOTIVE

441 VIKING DR
Virginia Beach

Hall Hyundai

12872 Jefferson Ave
Newport News

HALL NISSAN

3417 WESTERN BRANCH RD
Chesapeake

HANK BOUCKART USED CARS INC

1400 AIRLINE BLVD
Portsmouth

Heritage Chevrolet Buick

11234 Reistertown Rd

Holiday Chevrolet Cadillac

543 2nd St
Williamsburg

HOLIDAY MOTORS

3203 VICTORY BLVD
Portsmouth

HRFT FINANCE INC

3515 AIRLINE BLVD
Portsmouth

Hyman Bros. Mazda

12602 Jefferson Ave
Newport News

J & J IMPORTS

706 7TH ST
Portsmouth

JAPAN AUTO SELECTS INC

706 7TH ST
Portsmouth

JEFF WAUGH AUTO MALL

1552 Crystal Lake Dr
Portsmouth

JOHN KOOL LINCOLN MERCURY

1313 HIGH ST
Portsmouth

LA AUTO STAR

1737 VIRGINIA BEACH BLVD D
Virginia Beach

LAWRENCE MOTORS INC

4108 George Washington Hwy
Portsmouth

LEONARD BUILDINGS & TRUCK

3515 AIRLINE BLVD
Portsmouth

MBH Mercedes-Benz Specialist

635 Virginia Beach Blvd
Virginia Beach

MED TRANSIT AUTO SALES

2835 Airline Blvd
Portsmouth

Mercedes-Benz of Virginia Beach

4949 Virginia Beach Blvd
Virginia Beach

Motorsports, LLC

7418 N Military Hwy
Norfolk

My Car

930 south military hwy

Nissan of Chesapeake

930 N Battlefield Blvd
Chesapeake

Nissan of Newport News

PO Box 707
Gloucester

Norfolk Truck Center, Inc.

736 Tidewater Drive
Norfolk

O'MALLEY'S USED AUTO PARTS

1327 PORTSMOUTH BLVD
Suffolk

Peninsula Honda

4115 W Mercury Blvd
Hampton

Performance Automotive

3496 Holland Road
Virginia Beach

Phillips Automotive Inc.

4949 Virginia Beach Blvd.
Virginia Beach

Pomoco Auto Group

12625 JEFFERSON AVE
Newport News

Pomoco Chrysler Jeep Dodge Ram of Newport News

12629 Jefferson Ave
Newport News

Pomoco Nissan

1134 W MERCURY BLVD
Hampton

PRE OWNED LUXURY VEHICLES

4017 TURNPIKE RD
Portsmouth

PRESTIGE AUTO BROKERS

4125 PORTSMOUTH BLVD
Portsmouth

Priority Honda Hampton

4115 W Mercury Blvd
Hampton

Priority Toyota

1800 Greenbrier Pkwy
Chesapeake

PRIORITY TOYOTA GREENBRIER

1499 SOUTH MILITARY HIGHWAY
Chesapeake

PRUITT MOTOR CORP

3508 GEORGE WASHINGTON HWY
Portsmouth

RAY'S AUTO SALES

1 Crabtree Ct
Portsmouth

Rick Hendrick's Colonial Chevrolet

6252 E Virginia Beach Blvd
Norfolk

RK CHEVROLET

2651 Virginia Beach Boulevard
Virginia Beach

Roger Fowler's Sales & Service

8648 Whaleyville Blvd
Suffolk

Sears

1401 Greenbrier Pkwy Ste 3000
Chesapeake

SELECT AUTO OUTLET

4935 VIRGINIA BEACH BLVD
Virginia Beach

Select Automotive

5073 virginia beach blvd.
Virginia Beach

Select Imports

5048 virginia beach blvd
Virginia Beach

Shore Auto Lease Inc

1913 Atlantic Ave

Shore Drive Auto World

5657 Shore Drive

Southern Chrysler Jeep - Greenbrier

1414 S Military HWY
Chesapeake

Southern GMC - Greenbrier

1300 S Military Hwy
Chesapeake

Southern Volkswagen Greenbrier

1248 South Military Hwy
Chesapeake

Suttle Motors

12525 Jefferson Ave
Newport News

Thompson & Son Mobile Detailing

Northvale Dr
Virginia Beach

Tidewater Engine Rebuilders

228 Ridgecrest Pl Apt 302
Chesapeake

TNT SELECT MOTORS

3208 GEORGE WASHINGTON HWY
Portsmouth

Toyota Of Elizabeth City

1002 Halstead Blvd

TYSINGER MOTOR CO, INC

2712 MAGRUDER BLVD
Hampton

VANS OF GREAT BRIDGE

1109 BATTLEFIELD BLVD S
Chesapeake

VICTORY AUTO SALES

PO Box 3202
Portsmouth

Winslow's London Bridge Auto

2341 Virginia Beach Blvd
Virginia Beach

WOOD BROTHERS AUTO

2486 AIRLINE BLVD
Portsmouth

Wynne Volvo Of Hampton

1020 W Mercury Blvd
Hampton

Zero Down Dream Car

3452 bruin drive

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