Newport News Water Damage Restoration Articles

Water Damage Restoration reviews in Newport News

B

Rating
A few days later the adjuster and
Newport News Water And Smoke Damage Specialists Provider Name Locked
came to our house. We signed a contract and gave him a check, in the amount of our deductible, for work on the inside damage (walls, insulation, flooring, cabinets). In addition to the inside work (covered by insurance), we also asked him for a quote to replace our patio door that was leaking. We also mentioned up front that we would be getting several quotes for the roof (also not covered by insurance). Unfortunately, the adjuster was very difficult to contact and it took several weeks before we got a quote back from our insurance agency. When we did receive the quote,
Newport News Water And Smoke Damage Specialists Provider Name Locked
was to provide our insurance agency with his quote and let them know of any discrepancies. At that point our insurance agency would either accept his quote or work out a compromise. But in the end,
Newport News Water And Smoke Damage Specialists Provider Name Locked
never did provide an overall quote to the insurance agency (that we know of). In the end, he requested that we cancel our contract and that he would return our deductible. He basically said it wasn't worth his time. As far as the roof, we obtained 5 roof quotes and found his was the highest. We gave him two different offers that were the same as the 2nd & 3rd highest roof quotes (they were within $1 of each other) and several hundred under his quote. We wanted to give him the work, but he would not budge on his price. He even said that it was a discounted price because he expected the patio door work as well. We should mention that he had a sub-contractor (cabinet & floors) that came to our house to assist in that part of the quote, and he was great. Also, our deductible was returned minus the temporary roof work quickly after he cancelled our contract. I guess the lesson learned here is if you file an insurance claim, make sure you find a contractor that works with adjusters frequently and is willing to take the extra time and effort to help their customers during an already stressful time.
- Andrea W.
A

Rating
We were very pleased with them. They were quick, thorough, and efficient. They didn t waste any time getting here and getting the job done. Our daughter, who lives in the home, was blind and they were very polite and considerate to her.
- JENNIFER C.
A

Rating
We had heard about
Newport News Water And Smoke Damage Specialists Provider Name Locked
in the neighborhood, but this was the first time we had actually hired them. They did not disappoint us. There workmen arrived right on time and had very good manners. The work took a few days, and they made sure the bathroom and surrounding area were completely cleaned before they left. The job was done beautifully; we are very happy with our decision to hire them.
- SUSAN H.
C

Rating
I had asked thru Angies list for quotes to remove 350 sq ft of asbestos flooring and mastic on concrete. Mr.
Newport News Water And Smoke Damage Specialists Provider Name Locked
was the best quote for the job at 650.00. He had given me the quote over the phone without coming to see the work to be done. The other quotes ranged from 100.00 to 1300.00 dollars higher. I contacted him and co-ordinated a time to meet and sign the contract, he was about 3 hours late, with very minimal updates (contact). I should have realized then I might have issues.
When he looked at the floor he said the quote was for just asbestos removal and the mastic would still be there when he was finished. He informed me that his verbal quotes were for tile removal only and the floor would remain sticky when he left. We talked some and the quote went from double the price to just 300 above the quote. At the moment I thought was good because he was going to take care of it the next day, and I could move on with other work that needed to be done. The other companies were saying 1-3 weeks before they could start the project. He said his people will be over early the next day.
I wasn't sure when early would be so I called him about 930 am the following morning. I was told that he hadn't heard from his people either and will get back with me. He called back and informed me his people were getting ready and will be here around noon. About 1101 one of his employees called and said they were working on another project, finishing up, and would call back about 1215 to let me know a status. At 1pm I called and left a voice message for
Newport News Water And Smoke Damage Specialists Provider Name Locked
asking for an update as did not want to sit around house all day. About 105 his employe called and rescheduled me for 830 Saturday. Saturday at 906 a.m. I called and left a voice message on
Newport News Water And Smoke Damage Specialists Provider Name Locked
O'Donnells phone saying I haven't heard from his crew. After several messages he returned my call at 1123 and after listening to me complain about him not responding timely to his messages and not hearing from his workers he said he would look into it. At 1140 I recieved a call stating that the worker I have been talking to is still working on the project that had me rescheduled from Friday. I was told that another employee would be dispatched shortly to do the work and would let me know when he would be here. I finally had to call
Newport News Water And Smoke Damage Specialists Provider Name Locked
who was apologetic about the continious issues that I have been keeping him informed about. It was mentioned if they come today and I let them in good, if not he will be sure to have it started by noon Sunday. I mentioned haveing my days rescheduled and sitting around wasting time for two days, again he was apologetic. The employee "that would be dispatched immediatly" called at 135 Saturday afternoon, almost 2 hours after being told he would be on his way shortly, saying he will be here by 6pm because he was working on a project. I told him forget it and called
Newport News Water And Smoke Damage Specialists Provider Name Locked
, he agreed with me and said he would be here Sunday Morning before noon.
Sunday
Newport News Water And Smoke Damage Specialists Provider Name Locked
arrived as promised. In about 4 hours the work was completed satisfactorily. If it were not for the additional cost added after the quote, the promises, calls, and reschedules, and 2 days waiting because of promises not being kept. I would have had only good to say about my experience with
Newport News Water And Smoke Damage Specialists Provider Name Locked
Contruction.
- Joe B.
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All Water And Smoke Damage Specialists in Newport News, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A-1 Inc Exterminators

1704 S Park Ct
Chesapeake, VA

ABC Pest Management Services, Inc

117 S FIRST COLONIAL RD
Virginia Beach, VA

Ace Improvement & Handyman

200 Ferguson Place
Suffolk, VA

Adams Hardwood Flooring

7289 Edgehill St
Gloucester, VA

Advanced Engineering Construction

1800 Rokeby Ave
Chesapeake, VA

AdvantaClean of Virginia Beach

4461 Sanibel Circle – Suite 208
Virginia Beach, VA

Air Duct Care

801 Vanderbilt Ave
Virginia Beach, VA

Allen's Dry-N-Clean Carpet Cleaning

5998 Providence Rd #102
Virginia Beach, VA

Allensbc.com

1077 Canary Ave
Yorkville, IL

Always Painting By Tommy

4932 Brandywine Dr
Virginia Beach, VA

AMAZING & AFFORDABLE HANDYMAN

821 Helmsdale Way
Chesapeake, VA

American Pro Build

Dalzell, SC

Bah Hum Bug Pest & Termite Inc

203 Expressway Ct
Virginia Beach, VA

BeachBros.Painting

2244 Newstead Dr
Virginia Beach, VA

Belletto Construction, Inc.

5700 Brookmere Ln
Portsmouth, VA

Best Carpet Care and Janitorial

4511 Dunning Rd
Norfolk, VA

Better Built Restoration Inc

2216 High St
Portsmouth, VA

Big Mike's Maintenance, LLC

1902 Iris St.
Chesapeake, VA

Birstler Home Improvements, Inc.

171 Hidden Lake Pl
Newport News, VA

Brinks Carpet Cleaning

2000 CHAPEL AVE
Chesapeake, VA

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