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D
"The provider agreed to give me an estimate for service. No charges were mentioned, and there is no fee information on the website. The provider arrived punctually" and was at the house for approximately 45 minutes, part of it waiting for my husband to arrive to confer with him. When my husband arrived, he declined service. The provider charged $250. Given that no charges had been previously mentioned, and that $250. is not the industry standard for an estimate (based on calls I made to other providers both before after the fact), I feel that the charge was excessive. I subsequently spoke with the provider, and he declined to refund any part of the fee.

-Otmane B.

A
"They were very courteous, professional and punctual. They did everything that we ask them to do and at the end they even made suggestions on keeping the treated" area safe and clean. Would certainly recommend them again!

-Michael W.

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Local Articles in Newport News

Do you have flood insurance? How about additional coverage for sewer backups? If you don’t know the answers, review the details of your home’s insurance policy. (Photo courtesy of Woodard's Cleaning & Restoration Services)

7 tips to prevent basement flooding

If your basement has ever flooded or been damaged by water, you know just how stressful a flood can be. Follow these simple tips to help keep your basement dry.

smoke damage

Water and smoke damage

The U.S. Fire Administration reports that more than 350,000 residential structure fires occur in the United States each year. A homeowner's guide to smoke and water damage provides tips for restoring the home after a fire, safeguarding important documents and hiring a remediation service.

Before, during and after your project, don't hesitate to ask your contractor questions, says DeLancy. (Photo by Jennica Abrams)
Water & Smoke Damage

When water damage, wind or hail strikes, being prepared can save time and ensure quality home repairs. Follow 5 steps for dealing with damage in an emergency.

Fire damaged home
Water & Smoke Damage, Insurance Agencies

Will homeowners insurance cover water damage? Can insurance pick the contractor? Do you pay the deductible upfront? What you need to know before a disaster.

It's important to routinely check your water heater for any leaks or condensation, which an result in mold and damage to your home, says Belk. (Photo courtesy of Gold Coast Flood Restorations)
Water & Smoke Damage

The possibility of damaging water heater leaks rarely crosses most homeowner's minds. Learn how to protect your home from a costly water heater disaster.

Any kind of surface that has been touched by flooding stormwater should be santifized. (Photo courtesy of Angie's List member Kristen M.)
Water & Smoke Damage, Carpet Cleaning, Mold Testing & Remediation

Storms can cause flooding and power outages, conditions in which mold and mildew thrive. Follow these steps to prevent mold from developing beneath carpet.

Angie's Answers

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You have every right to fire the GC, but it may cost you money in legal fees to fight any leins he has on the property. If you do insurance work you should know that you have to do part of the work out of your own cash reserves and wait for disbursement from the insurance company. His crews errors are not your problem, they are his. If you have problems you should include your insurance company in the problems you are having. If he is running into problems with extras they should only be related to things the adjuster missed and not his or his crews incompetence. If upon rip out he finds hidden water damage that would be an example. An example was a flood job I did not too long ago where we found termite damage that could not be seen untill after demo. Since it was not related to the flood it was not covered. Unless this is his first insurance job he should know the procedures and not be expecting money before it is due, stick to your guns and make sure he is doing the right job. If not include your insurance company and possibly even your mortgage company in any problems. A lein is not that big a deal though in the long run as long as you pay off the agreed amount as per contract. Just make sure if you stay with this guy he has a lien release with him when you give him the finnal check!

 

Don

Water Damage Restoration reviews in Newport News

A

Rating
Newport News Water And Smoke Damage Specialists Provider Name Locked
, the company owner, showed up on time with a crew of two. They checked the closet and attic in the area of the leak. No mold was observed in the attic and the mold in the closet was determined to be superficial. I was given instructions on how to clean it (a
Newport News Water And Smoke Damage Specialists Provider Name Locked
process) and
Newport News Water And Smoke Damage Specialists Provider Name Locked
would accept no payment. Obviously not a guy just out to make a buck.
- Nelson S.
A

Rating
Detailed all of my curtins, got rid of smoke, patched up some of the air conditioning vents. They did a wonderful job. Called me in Florida and let me know what exactly they had done and what the deductable was. Homeowners insurance covered.
- Mildred C.
N

Rating
Newport News Water And Smoke Damage Specialists Provider Name Locked
showed up to the job exactly on schedule. He was very thorough in his examination of the problem and got right to the source of the leak. He removed the windows from the track and found that the track itself was clogged and cracked. He repaired the track, replaced the windows, replaced the damaged interior wall with new drywall, repaired the damaged window sill, and repainted the wall.

He was very efficient and completed the project in a half day! He kept us apprised of his findings all throughout his work, kept the work are clean, and was very professional!

We will certainly call
Newport News Water And Smoke Damage Specialists Provider Name Locked
for all future work and highly recommend him!
- VICTOR O.
A

Rating
The guys at
Newport News Water And Smoke Damage Specialists Provider Name Locked
were friendly and professional. The entire process went very smooth, and we were extremely satisfied with the quality of their work. Would definitely work with them in the future, and recommend to anyone needing this kind of service.
- David K.
A

Rating
It was agreed on Thursday that they would start on the job on Monday (having to wait for the new furnace installation). On Saturday, it was clear that furniture needed to be moved from the room with the most water. Two men,
Newport News Water And Smoke Damage Specialists Provider Name Locked
and Nick, were sent within an hour and took care of the furniture. On Monday, they started removing the water. They were able to save most of the carpeting and all of the hardwood, tile, and vinyl flooring.
Newport News Water And Smoke Damage Specialists Provider Name Locked
and
Newport News Water And Smoke Damage Specialists Provider Name Locked
set up the dehumidifiers and fans and checked on them daily. Holly was heading up the job. Everyone was easy to work with, showed compassion and caring during this stressful time, and were very professional in doing the work. I would highly recommend them.
- Sue K.
F

Rating
The man showed up two hours late without apology. He was in my home for 5 minutes total and said he was positive the area was a window issue. He barely looked, let alone touched anything and said he would email some estimates on repairing the issue. He did not. After three messages to the business with zero response, I've given up and called elsewhere...
- Cyndi P.
A

Rating
They started by extracting water from the floor, and exposing the actual structure of the walls to begin drying of what was behind the walls and beneath the flooring.
Newport News Water And Smoke Damage Specialists Provider Name Locked
and his crew were EXTREMELY knowledgeable, and talked us through every step of the process. Once things were dried, they began the reconstruction of the effected area. Needless to say, I was thrilled to have a company handle everything for us in such a timely manner. I would recommend them to ANYONE!!!!
- Pam M.
B

Rating
The estimate was done promptly but then work was scheduled and rescheduled several times. The work was completed but we were not asked to inspect the job to see if it was satisfactory. My husband was literally pulling into the driveway when the guys took off. The structural work was done well but, aesthetically, was not great. I contacted the supervisor to explain our concerns and he came out to inspect the work. He did send the guys out and corrections were made, and we were happy with the results.
- Christine P.

All Water And Smoke Damage Specialists in Newport News, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A-1 Inc Exterminators

1704 S Park Ct
Chesapeake

ABC Pest Management LLC

117 S First Colonial Rd
Virginia Beach

Ace Improvement & Handyman

200 Ferguson Place
Suffolk

Adams Hardwood Flooring

7289 Edgehill St
Gloucester

Advanced Engineering Construction

1800 Rokeby Ave
Chesapeake

AdvantaClean of Virginia Beach

4461 Sanibel Circle – Suite 208
Virginia Beach

Air Duct Care

801 Vanderbilt Ave
Virginia Beach

Allen's Dry-N-Clean Carpet Cleaning

5998 Providence Rd
Virginia Beach

Allensbc.com

1077 Canary Ave

AMAZING & AFFORDABLE HANDYMAN

821 Helmsdale Way
Chesapeake

Bah Hum Bug Pest & Termite Inc

203 Expressway Ct
Virginia Beach

BEACH & BEYOND CARPET CARE

1718 Zimmerman Ct
Virginia Beach

BeachBros.Painting

2244 Newstead Dr
Virginia Beach

Belletto Construction Inc

5700 Brookmere Ln
Portsmouth

Best Carpet Care and Janitorial

4511 Dunning Rd
Norfolk

Better Built Restoration Inc

2216 High St
Portsmouth

Big Mike's Maintenance LLC

1902 Iris St
Chesapeake

Birstler Home Improvements, Inc.

171 Hidden Lake Pl
Newport News

Brinks Carpet Cleaning

2000 CHAPEL AVE
Chesapeake

C&A Building and Remodeling

400 Sharon Dr.
Newport News

C-Side Granite

Call for Appointment
Virginia Beach

Cahaba Scapes

2130 11th avenue north

Cardial Carpentry LLC

15160 Ashby Way West
Carrollton

Carpet Cleaning Virginia Beach

2557 Placid Place
Virginia Beach

CAT Team 1

3673 sylvan lane
Virginia Beach

Channel Construction Company

5541 Pariament Drive
Virginia Beach

Colony Construction & Home Improvement Inc

11861 Canon Blvd
Newport News

Commonwealth Property Services

11836 Canon Blvd Suite 500
Newport News

Conscientious Carpet Care

PO Box 1841
Williamsburg

CORBETT'S HOME IMPROVEMENTS

8 Bonneville Drive
Hampton

Covenant Home Solutions

735 Waters Dr
Virginia Beach

DB's Handyman Service LLC

2484 Bayview Ave.
Virginia Beach

DEAS BUILDER & REMODELERS, INC

420 NORTH AVE
Newport News

Disaster Response Inc

45965 Nokes Blvd
Sterling

Disaster Response Inc. - VA, DC & MD

8200 Greensboro Drive
Mclean

Dycarp LLC

626 Naval Base Rd
Norfolk

East Coast Contracting, Inc.

6022 Jefferson Ave
Newport News

East Coast Contractors Group, LLC

Columbia St
Portsmouth

Emergency Restoration Services LLC

1028 Hawthorne Farms Ter
Virginia Beach

FIRST ATLANTIC RESTORATION

414 S PARLIAMENT DR
Virginia Beach

Fresh Scent Carpet Care

625 Fairland Avenue
Hampton

Freshen Up

2100 Aluminum Dr Ste 107
Hampton

FURNITURE MEDIC

140 TEWNING RD
Williamsburg

General Home Improvements

512 Kings Neck Cove
Virginia Beach

Grace Exterior Services and Plumbing

401 W Chickasaw Rd
Virginia Beach

H&L Cleaning & Restoration Services

815 Blue Crab Rd
Newport News

Hampton Roads Contracting Services of VA

4897 Bennett's Pasture Rd
Suffolk

Harrison Contracting Services, LLC

4861 South Oliver Dr
Virginia Beach

Heaven Scent Carpet Care

3524 S PLAZA TRAIL
Virginia Beach

Hewko's Remodeling

1112 73rd Street
Newport News

Hipp Masonry Works Inc

109 Vine Dr
Yorktown

HUSBAND FOR HIRE llc

PO BOX 1037
Suffolk

INSIDE DESIGN INC

312 Old York-Hampton Hwy
Yorktown

Irish Accents & Renovations

3407 Marabou lane
Virginia Beach

Jazi Builders, Inc.

476 Richneck Rd
Newport News

Jenkins Restorations

533 Byron St
Chesapeake

Jerry Harris Remodeling

1327 Poindexter St
Chesapeake

JES Foundation Repair

1741 Corporate Landing Parkway
Virginia Beach

JGM Enterprise Inc

632 Caravelle Dr
Chesapeake

John Moore Services

10005 W Sam Houston Pkwy N

JT Askew Drywall and Plaster Repairs

155 A Indian Cir
Williamsburg

Just Me Painting

640 Bottino Ave
Virginia Beach

K & L Home Fixins'

405 Big Leaf Circle
Virginia Beach

K A Contracting

37 Lucas Creek Rd
Newport News

Kohmar Air Duct Cleaning LLC.

2022 Tacony Drive
Richmond

L.C.R Dry Vapor Steam Cleaning

2519 Des Moines Ave
Portsmouth

Marvin Construction

401 St. Tropez Drive
Newport News

Matt's Repair

421 Dauphin Ln
Virginia Beach

Michael & Son Services Inc

5740 General Washington Dr
Alexandria

Michael & Son Services Norfolk

5845 N Hampton Blvd
Virginia Beach

MID ATLANTIC HOME IMPROVEMENT LLC

416 Height hill Rd
Barboursville

Mid-Atlantic Contracting

1625 Peoples Road
Chesapeake

Mr Clean Mobile Detailing

4884 Elmhurst Ave
Norfolk

MTH Contracting LLC

110 Lancaster Terrace

National Exterminating Co Inc

12484 Warwick Blvd
Newport News

O&B Innovations, LLC

3421 Cappahosic Rd
Gloucester

Overseers

8 Casey Rd

PAUL DAVIS RESTORATION

124 23rd St
Newport News

PERSONAL TOUCH SERVICES INC

936 PROFESSIONAL PL
Chesapeake

pro construction

Chesapeake

ProCleaning Services

900 Commonwealth Place
Virginia Beach

PuroClean Emergency Restoration

1490-5A Quarterpath Rd
Williamsburg

PuroClean Property Damage Restoration

640 Breeds Hill Road
Virginia Beach

Quality Carpenters Inc

637 74th St
Newport News

R & R Home Repair & Remodeling

418 Troon Chase
Virginia Beach

R A JONES INC

12786 NETTLES DR
Newport News

Random Task

1120 Buford Ct.
Chesapeake

Regal Renovations

1461 London Bridge Rd
Virginia Beach

Reliance Pest & Termite Inc

644 Prosperity Way
Chesapeake

Restoration Guild LLC

808 Juniper Crescent
Chesapeake

RICHARD'S

PO Box 872
Newport News

ROLYN Companies

5706 FREDERICK AVE

Roofing and Exteriors of Virginia

47 E Queens Way
Hampton

Roto-Rooter Plumbing & Drain Services

416 North Ave
Newport News

Roto-Rooter Plumbing & Drain Services

208 N Witchduck Rd
Virginia Beach

RW HARLOW & ASSOCIATES INC

5385 Cobbs Station Rd
Cape Charles

Sanair

11751 Rock Landing Dr
Newport News

SCHWEGLER & CO

2026 E OCEAN VIEW
Norfolk

Segar Contracting

3712 Mantle Ln
Virginia Beach

SERV PRO OF PORTSMOUTH

3530 Airline Blvd
Portsmouth

SERVICE MASTER CO

1253 JENSEN DR
Virginia Beach

ServiceMaster by Farrar Holden

8530 George Washington Memorial Hwy.
Yorktown

SERVICEMASTER OF THE SOUTHSIDE

822 Professional Place W
Chesapeake

ServiceMaster Restoration Services

200-G Commerce Circle
Yorktown

SERVPRO OF CHESAPEAKE

913 Business Park Dr.
Chesapeake

SERVPRO of Newport News

310D Ed Wright Lane
Newport News

SERVPRO of NORFOLK

7440 Central Business Park Drive
Norfolk

SERVPRO OF VIRGINIA BEACH

2633 Production Rd
Virginia Beach

Smart Services

1385 Fordham Dr
Virginia Beach

Stanley Steemer

1220 Fleetway Dr Ste E
Chesapeake

Stanley Steemer

1225 W Pembroke Ave
Hampton

Stanley Steemer

354 Longwood Dr

STAT SERVICES INC

133 Powhatan Springs Rd
Williamsburg

Steam Pro Carpet Care

2593 Quality Court Ste 216
Virginia Beach

STEAMING CLEANING INC

PO Box 22663
Newport News

Sturdevant Construction

708 Gum Rock Ct
Newport News

The Gillen Company

5998 Providence Road, Suite 103
Virginia Beach

The Remodeling Co

2106 Aluminum Ave
Hampton

TidyMAX

966 Norfolk Square
Norfolk

Total Home Improvements

4033 George Washington Mem Hwy
Yorktown

Triangle Sealants Corporation

PO Box 6128
Portsmouth

United Restoration

360 Cleveland Place
Virginia Beach

WACO INC

5450 LEWIS RD
Sandston

Water Damage Solutions

4987 Cleveland Street
Virginia Beach

Water Damage Team

3351 Corridor Market Place

What's It Worth? LLC

80 Hermitage Rd
Newport News

Williamsburg Maintenance Inc

8995 Pocahontas Trl
Williamsburg

Willoughby Kitchen and Bath

9277 Peachtree St.
Norfolk

WOLAK INTERIORS LLC

1940 PAVILION DR
Virginia Beach

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