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Over 5,233 reviews for
Newport News Water And Fire Damage Services from people just like you.

A
"this was so easy. They came in and surveyed the damage. Since it was from a water leak, we need to coordinate with our plumber (though they could have provided" a plumber, we had used our plumber for years) so they could remove the damaged area, the plumber could repair the leak and then they came back and repaired the damage The coordination was so easy and they we more than willing to work around the time the plumber needed to be here. Job was done professional , neat, and done quickly

-Don G.

N
"My insurance company had suggested that we contact ServPro of Loudoun County and we did that following water penetration into our basement. Initially the process" seemed rather smooth but their pricing included all types of random fees like emergency service fee, which to me is redundant considering their industry. Anyway, they removed their equipment after three days and were completely unprofessional by calling on us to remove our insurance claim so that they can bill the insurance company more rather than us, less. So onto the great experience by . The technician arrived and explained their process and they moved the furniture and then put up plastic barriers from the affected area, including over the furniture which the other company did not. Their equipment was top of the line as was their service. If this were to ever happen again, I will refuse to call ServPro or any other company and will contact directly. They deserve this praise and my continued business in the future and I hope they earn yours if you are ever in need.

-Ryan A.

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Local Articles in Newport News

7 Tips to Prevent Basement Flooding

If your basement has ever flooded or been damaged by water, you know just how stressful a flood can be. Follow these simple tips to help keep your basement dry.

smoke damage

Water and Smoke Damage

The U.S. Fire Administration reports that more than 350,000 residential structure fires occur in the United States each year. A homeowner's guide to smoke and water damage provides tips for restoring the home after a fire, safeguarding important documents and hiring a remediation service.

cleaned carpet

Carpet cleaning can be tricky, especially after a flood. Learn when you can salvage water-logged flooring, and when it's best to get a new carpet.

smoke damage

House fires are a disaster that no one wants to experience. Learn the steps to help limit further damage to your home after a fire and to get through the claims process.

Flooded basement

On this episode of the Chat with the Experts podcast, Brian Granger shares tips for recovering from flood, fire and smoke damage in your home.

corner view of a wall with mold and water damage by air conditioner condensation.

Learn how to protect your home from a costly water heater leak.

Angie's Answers

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You have every right to fire the GC, but it may cost you money in legal fees to fight any leins he has on the property. If you do insurance work you should know that you have to do part of the work out of your own cash reserves and wait for disbursement from the insurance company. His crews errors are not your problem, they are his. If you have problems you should include your insurance company in the problems you are having. If he is running into problems with extras they should only be related to things the adjuster missed and not his or his crews incompetence. If upon rip out he finds hidden water damage that would be an example. An example was a flood job I did not too long ago where we found termite damage that could not be seen untill after demo. Since it was not related to the flood it was not covered. Unless this is his first insurance job he should know the procedures and not be expecting money before it is due, stick to your guns and make sure he is doing the right job. If not include your insurance company and possibly even your mortgage company in any problems. A lein is not that big a deal though in the long run as long as you pay off the agreed amount as per contract. Just make sure if you stay with this guy he has a lien release with him when you give him the finnal check!

 

Don

Water And Smoke Damage reviews in Newport News

D

Rating
When the rep called to schedule a time to meet at my house we agreed on a time and I told the person that I was extremely busy at work and would need to get back as soon a possible. When I got home the truck was in front of my house, I opened the front door and went to move some things in the basement. ...More Ten minutes later the employee ( ) moved very slowly out of the truck and around my house. When he finally was ready to start working I asked him to call me 20 minutes before he was finished so I could inspect his work. called and said he was leaving my house so when I got home he was long gone. had left all of the wet and moldy wood trim at the bottom of the basement stairs as well as not removing all of the trim nails from the wall. I called and told them I was not happy that the wet wood was left in my basement and also I did not care for the attitude of their employee . sent back with another employee to remove the drying fans. A few days later we had turned on out A/C and realized that a clean out plug had been removed form our furnace and condensation water from the A/C was now pooling under out furnace and around the wood framing that had just dried out. I called the number I had ( this was a Saturday ) and a kid they had on-call came to my house and set up drying fans. I asked him to call his supervisor and let him know that had to come back to my house because of something their employee had done while they were cleaning up on their previous visit. I waited a week for the supervisor to call me to explain what happened. When I called , they were not aware that an employee of theirs had to come to my house to clean up something that was caused from a different employee. When I sent the supervisor photos of my wet furnace and a drain cap laying on the floor and another one put on top of the furnace, the supervisor said he would look into this and get back to me. Its been over six weeks and I have not heard from .
- Steven S.
B

Rating
These guys acted professionally the whole length of the project. Came out same day I called to survey the project. Upon seeing the extent of what needed to be done they recommended a public adjuster to handle my insurance claim and arranged a meeting between us. Took some time for the job to be completed after the insurance claim was settled. ...More The work performed directly by was done timely and was excellent but the work on the floor,took longer than agreed to... to be fair the floors look great but they used a subcontractor for the floor installation / refinishing in the house and there was a lack of supervision over the subcontractor. The subcontractor worked for just one day, on what was estimated as a full week job, and then didn't return until threatened with termination. When I called to complain about the delay admitted they were unaware their subcontractor had abandoned the job but they acted immediately to locate the guy, or find an alternate, to finish the job.
- Jonathan C.
F

Rating
The estimator showed up on the date and time he said he would show up but I heard nothing else from this company. The estimator offered no plan on how they would go about fixing the problem. He didn't take any pictures or even write down anything in his note pad. He seemed very disinterested in my problem. When he left he said he would talk ...More it over with the boss and get back to me. That was a week and a half ago. They say they are veteran owned but they sure didn't take care of me and I'm a veteran.
- David L.
A

Rating
They were extremely professional and kept a tidy work site. They met their timelines. The quality of work was outstanding. I can not possibly say enough good things. In a very stressful time, they were kind, considerate and without flaw!!
- Jody B.
C

Rating
Flood happened on 6/14. Insurance Company sent out a different company to remove damaged flooring and dry out the house which was completed by 6/20. JL Fox first came out for estimate on 6/19. After material selection and pricing was settled, I signed a work authorization on 7/23/2015. 1041 square feet of floating flooring, non-custom cabinets in ...More 2 bathrooms along with the various trim work, and moving furniture was completed 54 days later on 9/15/2015. During that time, they had managed to hit a water pipe with a nail while installing trim causing my house to flood a 2nd time.

- Michael C.
A

Rating
What started out as a huge, overwhelming, water/heating problem, ended up an incredibly successful reconstruction achievement. In all honesty, & Construction company turned a home in complete upheaval due to massive water damage into a home that is not only restored but in better condition than before the incident. Every ...More person who is employed by 's company that we had any contact with, exhibited an unique ability to empathize with our plight and made every effort possible to not only do a good job but to exceed our wishes and expectations. , Project Manager, is dedicated to excellence and total customer satisfaction. He was professional, generous, considerate and responsive. He offered creative ways to exceed the quality, repair work and restoration process that resulted in an extremely well done, attractive outcome. In retrospect, all the men and women who were involved in this (major, extensive,water damage) incident were first-class, highest quality people. I would highly recommend this company over and above any other restoration and construction business. You can be confident that your problem will be competently taken care of,with great care, and superior workmanship.
- Fran D.
F

Rating
ARS was difficult to work with. Their line item descriptions of work were vague and difficult to compare with other estimates for work. Our representative was difficult to track down. His voice mail was often full, making it impossible to get a call back. Ultimately we chose not to hand over the entire restoration to ARS because they were so difficult ...More to engage. However, they did oversee the installation of a temporary sink in our kitchen, after the cabinets were removed for water remediation. This consisted of a piece of plywood with 4 drywall screws holding it in place and re-setting our existing sink. Carpenter time, less than 45 minutes, plumber time, less than 1 hour. Cost $720. Outrageous. Other contractors and plumbers have since informed me it should have cost no more than $250. Prior to receiving an invoice, our representative called to ask about payment. When I complained about the outrageous cost, he said he'd "see what he could do." We received the invoice yesterday and apparently he wasn't able to do anything because the invoice was indeed for $720. I'll be sharing this experience with my insurance company, Angieslist and any other social media that will allow it. ARS's clients are already stressed by a catastrophe of some sort and I believe ARS takes advantage of that dynamic overcharging for services.


- Mark G.
A

Rating
They were prompt, efficient, thorough and had great communication skills. Kept us well informed and asked at each encounter if we had any concerns or questions was the best!!!
- Patricia L.

Water And Fire Damage Services in Newport News, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A-1 Inc Exterminators

1704 S Park Ct
Chesapeake

A-Z Creative Contractors

5108 Edon Hall Ln
Virginia Beach

Ace Improvement & Handyman

200 Ferguson Place
Suffolk

Adams Hardwood Flooring

7289 Edgehill St
Gloucester

Advanced Engineering Construction

1800 Rokeby Ave
Chesapeake

ADVANCED RESTORATION SVC

711 Gum Rock Ct Ste 2
Newport News

Air Duct Care

801 Vanderbilt Ave
Virginia Beach

Aljase LLC

234 N Witchduck Rd
Virginia Beach

ALL AMERICAN CARPET CARE Inc

3700 Storm Bird Loop
Virginia Beach

Associated Independent Contractors Inc

PO Box 64307
Virginia Beach

At Your Service

2113 Brush Hill Ln
Virginia Beach

Bah Hum Bug Pest & Termite Inc

203 Expressway Ct
Virginia Beach

BEACH & BEYOND CARPET CARE

1718 Zimmerman Ct
Virginia Beach

BeachBros.Painting

2244 Newstead Dr
Virginia Beach

Belletto Construction Inc

PO Box 13546
Chesapeake

Best Carpet Care and Janitorial

4511 Dunning Rd
Norfolk

Better Built Restoration Inc

1982 Northgate Commerce Pkwy Ste 7E
Suffolk

Betterton Home Improvements

4800 Peace Way
Portsmouth

Brinks Carpet Cleaning

2000 CHAPEL AVE
Chesapeake

C Side Granite

Call for Appointment
Virginia Beach

C&A Building and Remodeling

400 Sharon Dr.
Newport News

Cardial Carpentry LLC

15160 Ashby Way West
Carrollton

Carpet Cleaning Virginia Beach

2557 Placid Place
Virginia Beach

CAT Team 1 Cleaning & Restoration

3673 sylvan lane
Virginia Beach

Channel Construction Company

5541 Pariament Drive
Virginia Beach

Clean Air Solutions Inc.

2768 Mulberry Loop
Virginia Beach

Colony Construction & Home Improvement Inc

11861 Canon Blvd
Newport News

Commonwealth Property Services

2289 S Military Hwy
Chesapeake

Conyers Electrical Service

732 Eden Way N
Chesapeake

CORBETT'S HOME IMPROVEMENTS

8 Bonneville Drive
Hampton

Covenant Home Solutions

735 Waters Dr
Virginia Beach

DB's Handyman Service LLC

2484 Bayview Ave.
Virginia Beach

DEAS BUILDER & REMODELERS, INC

420 NORTH AVE
Newport News

Dycarp LLC

626 Naval Base Rd
Norfolk

East Coast Contracting, Inc.

6022 Jefferson Ave
Newport News

Emergency Restoration Services LLC

1461 London Bridge Road
Virginia Beach

Fine Art Specialists

3157 Virginia Beach Blvd Ste 106
Virginia Beach

Fresh Scent Carpet Care

625 Fairland Avenue
Hampton

Freshen Up

2100 Aluminum Dr Ste 107
Hampton

Furniture by Lowell

700 A East Club Blvd

FURNITURE MEDIC

140 TEWNING RD
Williamsburg

General Home Improvements

512 Kings Neck Cove
Virginia Beach

Hampton Roads Contracting Services of VA

4897 Bennett's Pasture Rd
Suffolk

Hampton Roads Junk Removal LLC

150 Pine Creek Dr
Hampton

Harrison Contracting Services, LLC

4861 South Oliver Dr
Virginia Beach

HENMAN GROUP DRYWALL & ACOUSTICS

15193 WYATT CT
Carrollton

Hewko's Remodeling

1112 73rd Street
Newport News

Hipp Masonry Works Inc

109 Vine Dr
Yorktown

Home Investments and Repair

1700 Holladay St
Portsmouth

Husband For Hire Llc

PO Box 1037
Suffolk

INSIDE DESIGN INC

312 Old York-Hampton Hwy
Yorktown

Jayhawk Exteriors Inc

1824 Engle Ave
Chesapeake

Jazi Builders, Inc.

476 Richneck Rd
Newport News

Jerry Harris Remodeling

1327 Poindexter St
Chesapeake

JES Foundation Repair

1741 Corporate Landing Parkway
Virginia Beach

JGM Enterprise Inc

632 Caravelle Dr
Chesapeake

Johnson & Johnson Remodeling

2245 Wake forest st
Virginia Beach

Johnson's Junk & Trash Removal

2012 Queen St
Portsmouth

JRC Home Improvements, LLC

103 Huber Rd
Newport News

JT Askew Drywall and Plaster Repairs

155 A Indian Cir
Williamsburg

Just Me Painting

640 Bottino Ave
Virginia Beach

K & L Home Fixins'

405 Big Leaf Circle
Virginia Beach

K A Contracting

37 Lucas Creek Rd
Newport News

Kingz Touch

3408 Newport Dr
Chesapeake

Kohmar Air Duct Cleaning LLC.

2022 Tacony Drive
Richmond

Mako Maintenance

119 B
Bruton Ct

Marc's General Repair

4902 George Washington Memorial Highway
Hayes

Marvin Construction

401 St. Tropez Drive
Newport News

Matt's Repair

421 Dauphin Ln
Virginia Beach

Meadows & Son

4611 Truman Ln
Virginia Beach

Michael & Son Services Norfolk

5845 N Hampton Blvd
Virginia Beach

MID ATLANTIC HOME IMPROVEMENT LLC

416 Height hill Rd
Barboursville

Mid-Atlantic Contracting

1625 Peoples Road
Chesapeake

Mr Clean Mobile Detailing

4884 Elmhurst Ave
Norfolk

MTH Contracting LLC

110 Lancaster Terrace

National Exterminating Co Inc

12484 Warwick Blvd
Newport News

O&B Innovations, LLC

3421 Cappahosic Rd
Gloucester

On The Spot Services

804 S Buckingham Court
Virginia Beach

PAUL DAVIS RESTORATION

124 23rd St
Newport News

PERSONAL TOUCH SERVICES

936 PROFESSIONAL PL
Chesapeake

pro construction

Chesapeake

ProCleaning Services

900 Commonwealth Place
Virginia Beach

PuroClean Property Damage Restoration

640 Breeds Hill Road
Virginia Beach

Quality Carpenters Inc

637 74th St
Newport News

R A JONES INC

12786 NETTLES DR
Newport News

Random Task

1120 Buford Ct.
Chesapeake

Regal Renovations

1461 London Bridge Rd
Virginia Beach

Reliance Pest & Termite Inc

644 Prosperity Way
Chesapeake

RICHARD'S

PO Box 872
Newport News

Roofing and Exteriors of Virginia

47 E Queens Way
Hampton

Roto-Rooter Plumbing & Drain Services

509 Viking Drive
Virginia Beach

Roto-Rooter Plumbing & Drain Services

208 N Witchduck Rd
Virginia Beach

RW HARLOW & ASSOCIATES INC

5385 Cobbs Station Rd
Cape Charles

S & J Home Repairs

208 beech ct
Smithfield

Sanair

11751 Rock Landing Dr
Newport News

SCHWEGLER & CO

2026 E OCEAN VIEW
Norfolk

Segar Contracting

3712 Mantle Ln
Virginia Beach

SERVICE MASTER CO

1253 JENSEN DR
Virginia Beach

ServiceMaster by Farrar Holden

8530 George Washington Memorial Hwy.
Yorktown

SERVICEMASTER OF THE SOUTHSIDE

822 Professional Place W
Chesapeake

ServiceMaster Restoration Services

200-G Commerce Circle
Yorktown

Servpro of Hampton

2807 Build America Drive
Hampton

SERVPRO of Newport News

310-D Ed Wright Lane
Newport News

SERVPRO of NORFOLK

7440 Central Business Park Drive
Norfolk

Smart Services

1385 Fordham Dr
Virginia Beach

Stafford & Son Builders

1016 Old Canterbury Drive
Virginia Beach

Stanley Steemer

1220 Fleetway Dr Ste E
Chesapeake

Stanley Steemer

1225 W Pembroke Ave
Hampton

STAT SERVICES INC

133 Powhatan Springs Rd
Williamsburg

Steam Pro Carpet Care

2593 Quality Court Ste 216
Virginia Beach

STEAMING CLEANING INC

PO Box 22663
Newport News

Sturdevant Construction

708 Gum Rock Ct
Newport News

The Remodeling Company

2106 Aluminum Ave
Hampton

Tidewater Cleanpro LLC

4495 Quaker Dr
Suffolk

Tidewater Pro Build

4321 Greendell Rd
Chesapeake

TidyMAX

966 Norfolk Square
Norfolk

TMG Construction and Properties LLC

120 Pennsylvania Ave
Virginia Beach

Total Home Improvements

4033 George Washington Mem Hwy
Yorktown

Triangle Sealants Corporation

PO Box 6128
Portsmouth

Virginia Beach Restoration Service

3747 Chesterfield Ave. Suite D
Virginia Beach

Virtus Group - National Team

8765 Stockyard Drive

WACO INC

5450 LEWIS RD
Sandston

Water Damage Solutions

4987 Cleveland Street
Virginia Beach

What's It Worth? LLC

80 Hermitage Rd
Newport News

Williamsburg Maintenance Inc

8995 Pocahontas Trl
Williamsburg

Willoughby Kitchen and Bath

9277 Peachtree St.
Norfolk

Wolak Interiors LLC

1940 Pavilion Dr
Virginia Beach

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