Newport News Discount Appliances

"... squezed me into the schedule and i appreciated that...."

"... answer the phone are not always helpful, the service rep is extremely knowledgeable and very service oriented...."

"... polite and professional, he made two trips, the first to analyze the part and the second to install it. he called me the second day after that and came to install the part. it is working very well and i am very pleased with their service. i like the..."

"... me about the $40 trip charge, and they are only 8 blocks away. they replaced the belt, but i felt that the charge was too much for such a simple job. i had also asked them the price and when they quoted it, they said nothing about the trip charge...."

"... a long time making adjustments and diagnosing the problem. unfortunately, the range is old and parts are no longer available. the service provider was on-time, professional, and helpful. i will use this company again...."

"... called that morning and they came within 2 hours. he didn't have the part on the truck and instead of coming another day he went right away and got the part and put it in. he was very personable. he was very professional and called before he came. he diagnosed..."

"... on how they corrected the problem. repairman came out first and paid a service fee of $39 (another wanted $79). in inspecting further they found it would take longer to repair and cost more. picked up the fridge, took it to the shop and kept it..."

"... just condensation building up and no repair was needed. everything was fine. price was fine and that same day. cost was for the service call...."