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A
"On Thanksgiving weekend, we had a pipe break in the ceiling of a bedroom in our newly remodeled basement. The standing water in the bedroom was several inches deep" and also seeped into the mechanical room and a bathroom. The damage was enough for
to have to remove materials down to the studs. I had informed him that I wanted minimal impact of the clean up and restoration due to the fact that we had just lived through the dust and chaos of a remodel. He and his crew carefully moved our furniture out of the room, put down plastic on all surfaces that the workers would be using, sealed the affected room with plastic and a zippered door and made every effort to contain the dust and debris. It was probably the cleanest job I've ever experienced in the many construction projects we have undertaken! Since it was right in the middle of the holiday season, he also did his very best at making sure the impact on our home and family was minimal. He was extremely thorough and hard working. He made sure the work was done quickly and done right. He also referred us to a restoration company to do the construction and checked back to make sure we were completely satisfied even though his work on the project was complete. We have experienced several floods and have done many construction and remodel projects through the years and our experience with
was one of the most positive experiences we have had. We highly recommend him and his company.

-Jackie H.

A
"
(technician) was always on time and very professional. He was very informative, explaining the process. He also helped get the repair contractor" and worked with our insurance adjuster.

-Susie W.

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Local Articles in Midlothian

7 tips to prevent basement flooding

If your basement has ever flooded or been damaged by water, you know just how stressful a flood can be. Follow these simple tips to help keep your basement dry.

Water and smoke damage

The U.S. Fire Administration reports that more than 350,000 residential structure fires occur in the United States each year. A homeowner's guide to smoke and water damage provides tips for restoring the home after a fire, safeguarding important documents and hiring a remediation service.

Before, during and after your project, don't hesitate to ask your contractor questions, says DeLancy. (Photo by Jennica Abrams)
Water & Smoke Damage

When water damage, wind or hail strikes, being prepared can save time and ensure quality home repairs. Follow 5 steps for dealing with damage in an emergency.

Fire damaged home
Water & Smoke Damage, Insurance Agencies

Will homeowners insurance cover water damage? Can insurance pick the contractor? Do you pay the deductible upfront? What you need to know before a disaster.

It's important to routinely check your water heater for any leaks or condensation, which an result in mold and damage to your home, says Belk. (Photo courtesy of Gold Coast Flood Restorations)
Water & Smoke Damage

The possibility of damaging water heater leaks rarely crosses most homeowner's minds. Learn how to protect your home from a costly water heater disaster.

Any kind of surface that has been touched by flooding stormwater should be santifized. (Photo courtesy of Angie's List member Kristen M.)
Water & Smoke Damage, Carpet Cleaning, Mold Testing & Remediation

Storms can cause flooding and power outages, conditions in which mold and mildew thrive. Follow these steps to prevent mold from developing beneath carpet.

Angie's Answers

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You have every right to fire the GC, but it may cost you money in legal fees to fight any leins he has on the property. If you do insurance work you should know that you have to do part of the work out of your own cash reserves and wait for disbursement from the insurance company. His crews errors are not your problem, they are his. If you have problems you should include your insurance company in the problems you are having. If he is running into problems with extras they should only be related to things the adjuster missed and not his or his crews incompetence. If upon rip out he finds hidden water damage that would be an example. An example was a flood job I did not too long ago where we found termite damage that could not be seen untill after demo. Since it was not related to the flood it was not covered. Unless this is his first insurance job he should know the procedures and not be expecting money before it is due, stick to your guns and make sure he is doing the right job. If not include your insurance company and possibly even your mortgage company in any problems. A lein is not that big a deal though in the long run as long as you pay off the agreed amount as per contract. Just make sure if you stay with this guy he has a lien release with him when you give him the finnal check!

 

Don

Water Damage Restoration reviews in Midlothian

N

Rating
Responded fast and my basement was back to normal in no time. Interacted well with insurance rep as well!
- Jimmy A.
A

Rating
Trustworthy, prompt and courteous. Work was well performed and efficient. Highly recommend this company!
- Betty Jo E.
N

Rating
WARNING DO NOT HIRE THEM!! Broken Furniture that has yet to be replaced and a thief who stole over $5000 from me.

Last September my house flooded and the carpet in my house had to be replaced, I was out of town at the time and didn't want to bring my baby back into the home, so I was told by the project manager it would be better if we stayed where we were, so I did. One of the employees had stolen over $5,000 I had saved and the company had broken a few pieces of my furniture in the process of moving around my furniture and now wont take responsibility for anything! I have a 6 drawer dresser in my bedroom that is completely unusable the drawers won’t even fit back into the slots anymore, its been trashed. The piece of furniture that was ruined the most was my bed. I noticed that the slats were not sitting on the sides correctly, that hold the mattress up. There are 3 pieces of wood screwed into the sides so 6 screwed in all together; the head, middle and bottom. They snapped them out, didn't even bother unscrewing them! So now 3 boards are completely unusable. This was a very expensive king bed, one year old. Also, the drawers under the bed are destroyed and I cannot get them in or out. There a broken pieces under my bed from the drawer and the slats. I have to use force just to get the drawers back in and haven't used them since. Besides the broken furniture there are white paint scuffs and
Midlothian Water And Smoke Damage Specialists Provider Name Locked
on almost all of my wood furniture where they moved it around. I have pictures of all the damage. There were also miscellaneous things broken throughout my house. Also when I returned the day before the last work day stuff was not put back where it was, I walked into a lot of work when I came back. My sons crib was piled high with stuff, he had no place to sleep, along with the guest bed, my living room and spare room all looked trashed! There were a mess of cigarette butts left on my front porch also when I returned that weekend. They had one more day of work on Monday, which 2 guys would finish. On Sunday night I went into the closet in my bedroom, confused why they had just left that closet but did the rest of my house (minus one room). I wanted to clean up in there a bit. My filing cabinet was not touched at that time nor kicked in. I left that morning to bring my stepmom to get a rental car back home. The house has been on a lock box so when I came home about noon the workers were already there. There were two men who left quickly after I got home and didn't say much to me. One male left in a gold beat up car, which did not look company issued. Tuesday I was home all day. I went into the closet about 4 pm to file some papers and saw that my 2 tier filing cabinet, that was locked, was kicked in. Inside that I had a
Midlothian Water And Smoke Damage Specialists Provider Name Locked
safe that was also locked that the lock was picked out of. Inside that was about $5000 cash. It was everything I have saved. Inside that lock box was a smaller one with even more cash.These were cards my deceased grandparents had given me year after year that had meaning to me with kind words in them. He had gone through at least 4 piggy banks throughout my house. I also had two $2 bills taken and some foreign currency taken. My home flooded, flipped up side down while I was away, my furniture destroyed and then on top of all that all my saving taken. The closet wasn't even put back to how I had it nor vacuumed. There were metal fragments left on the floor in there, showing the theft happened after the new carpet was put in. Both employees that day denied it to the detective, but I know exactly who they are and they're both guilty in my eyes. The company in
Midlothian Water And Smoke Damage Specialists Provider Name Locked
hasn't apologized, taken responsibility nor offered us ANYTHING. Not even to replace the furniture they broke. Even after sending pictures of the damage in early January, I still have not heard anything back! Very unprofessional and the thieves are still working for them!
- Amanda G.
N

Rating
This project went extremely well as the other 2 previous projects went. The
Midlothian Water And Smoke Damage Specialists Provider Name Locked
rep gave me so many options to exercise and together we chose what was good and functional for my family. This bathroom was in worst sharp because of what we couldn't see under the floor and walls. The demo crew was professional doing the work and we all was surprise the room stood this test of time. The cement crew was outstanding reinforcing my walls preventing winter air coming into the basement.. The carpenter people were masters of their craft reframing the perimeter, ceiling and floor and installing wood cabinets. The electrician and plumbers were top shelf as I witnessed their job performance as they made it looked like child's play. The plumber found something going wrong with the house heating system and it was quickly corrected. I like people more who goes the extra mile for me. They kept me up to date as to what was occuring as I also learned thru our conversations . The painter used his job knowledge and skills to make this bathroom closer to perfection. All the craftsmen contributed to making this bathroom project a functional bathroom resulting in making this family a happier one. It's always good to see familiar faces taking good care of this homeowner. I asked many questions as I have done in the past not to checked on their professionalism but to learned from them and get their point of view into make the correct decision. Remember: You get what you pay for and if you pay next to nothing, you get next to nothing.
- henry B.
A

Rating
Water heater was leaking. Called
Midlothian Water And Smoke Damage Specialists Provider Name Locked
at 10 am this morning and spoke to
Midlothian Water And Smoke Damage Specialists Provider Name Locked
. By 3 pm
Midlothian Water And Smoke Damage Specialists Provider Name Locked
was at our house to replace the hot water heater. Excellent customer service and response. We will be using
Midlothian Water And Smoke Damage Specialists Provider Name Locked
for any future needs. Thank You!!!!!
- Alan S.
F

Rating
Midlothian Water And Smoke Damage Specialists Provider Name Locked
said he would have a quote to us the next day. Called company on Friday February 20th as I had yet to receive a quote. Receptionist said that
Midlothian Water And Smoke Damage Specialists Provider Name Locked
would get back to me. I am writing this on February 25 and I have yet to hear anything from the company. I let my insurance company and the receptionist at
Midlothian Water And Smoke Damage Specialists Provider Name Locked
know that I was dissatisfied by their customer service. Initially they were quick to respond and then they just disappeared.
- JENNIFER C.
F

Rating
They told me they were not going to do more work, after the 3 days and I had to file a complaint. I was out of my home for over 2 months. They still didn’t complete the job. The paint didn’t match, the texture was off and they did not clean up well either. They were not customer oriented and not professional. They are misleading and they do a horrible job. Every level of their management came out and they were horrified with what the crew had done. They refuse to fix things they had been done, that they said they didn’t do that. I had to do work myself and hire others to fix their work.
- Leslie S.
A

Rating
They tore down some of the walls, pulled up carpet, and they put in fans. They will start repairing and putting in floorboards later. So far, they are great. The insurance company called and they came out promptly. They are very professional.
- LaRita J.

All Water And Smoke Damage Specialists in Midlothian, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Adams Hardwood Flooring

7289 Edgehill St
Gloucester

AdvantaClean of Richmond West

8005 Creighton Parkway, Suite C, #150
Mechanicsville

AK Homes

2140 Haleford ct.
Powhatan

AK Utilities

310 Morton St

all american constuction

2231 stratford road
Richmond

Allen Rasnake General Contractor

1713 Old Hundred Road
Midlothian

Allensbc.com

1077 Canary Ave

Always Painting By Tommy

4932 Brandywine Dr
Virginia Beach

ATLEE CARPET CLEANING

8532 MEADOWSWEET DRIVE
Mechanicsville

BNW Builders

8601 Staples Mill Rd.
Henrico

BOSE CONSTRUCTION CO., LLC

10221 Krause Rd
Chesterfield

Brooks Handyman Services

3716 Dogwood Ave
Chester

Bubbas Handyman Service

3803 Chamberlayne Ave
Richmond

C-Side Granite

Call for Appointment
Virginia Beach

Cabana Boys

1801 Winding Way
North Chesterfield

Cahaba Scapes

2130 11th avenue north

Car Pool Detail LLC

5512 W Broad St
Richmond

CARPET DOCTORS

3500 PEMBERTON RD
Henrico

CERTIFIED SERVICES CO

2916 W MARSHALL ST
Richmond

Covering It All Cleaning

9912 Agincourt Ln
North Chesterfield

Creative Home Concepts

P.O. Box 715
Midlothian

CRH Electric

3420 Pa Pa Ln
Mechanicsville

Croxton's Inc

13805 Village Mill Dr
Midlothian

CSC Construction Inc

16291 Hennessy Way
Montpelier

CURRAN BROTHERS PLUMBING INC

PO BOX 1172
Mechanicsville

Curtis Painting & Powerwashing

1512 Point Of Rocks Rd
Chester

DELISE PAINTING

1708 EDMISTION WAY
Midlothian

Dennis W. Spiller General Contracting LLC

1404 Rhode Island Ave.
Glen Allen

DFW Improved

9741 Preston Rd

Disaster Response Inc. - VA, DC & MD

8200 Greensboro Drive
Mclean

Franklin's Home Repair Services

PO Box 1152
Colonial Heights

Fry's Handyman Services

2516 Aldridge Ave
Colonial Heights

G R Scantling Drywall & Framing

7119 Deerthicket Dr
Midlothian

Generations Hardwood Flooring LLC

12215 Kain Rd
Glen Allen

H C Swoap

7312 Port Side Dr
Midlothian

H F BULIFANT & SON INC

2001 SEMMES AVE
Richmond

handyman for hire

1606 magnolia st.
Richmond

Heritage Custom Builders LLC

1533 Old Church Rd
Mechanicsville

Hipp Masonry Works Inc

109 Vine Dr
Yorktown

Holcomb Painting & Drywall Repair

12600 Bailey Bridge RD
Midlothian

Home Maintenance Management, LLC

7600 Oster Dr
Richmond

HOME PRO REMODELING & BUILDING LLC

5101 MONZA CRT
Richmond

Homelink

14241 Midlothian Tpke
Midlothian

Hygrade LLC

4020 Quinton Rd
Quinton

J & D Construction and Maintenance

304 S Brown Street
Blackstone

Jacob's Ladder Siding, Windows, Painting

2405 Westwood Ave.
Richmond

JAMES RIVER CONTRACTOR INC

13515 Lawing Drive
Chester

Jenkins Restorations

2102 N. Hamilton St
Richmond

JES Foundation Repair

1741 Corporate Landing Parkway
Virginia Beach

Joseph M. Gregory General Contractor

2509 Chastain Lane
Midlothian

JT Flaugher Contracting LLC

6508 Leisure Ter
Richmond

JW Home Improvement

1390 Chain Bridge Rd
Mc Lean

Kaw Builders

1604 Helmsdale Drive
Henrico

Kohmar Air Duct Cleaning LLC.

2022 Tacony Drive
Richmond

L & M Carpet One Floor & Home

6156 Mechanicsville Tpke
Mechanicsville

LDM Associates LLC

Chesterfield

Leo Lantz Construction Inc

11662 Greenwood Rd.
Glen Allen

Martin Roofing Company

11515 King William Hwy
Aylett

McNeil Construction Group LLC.,

9601 Waterfowlflyway
Chesterfield

Metro Group

7311 Capehart Rd
Henrico

Michael & Son Services Inc

5740 General Washington Dr
Alexandria

Michael & Son Services Richmond

1407 Cummings Drive
Richmond

Mid-Atlantic Waterproofing of VA

8382 Terminal Road
Lorton

MIGUEL TORRES CONTRACTING CO.

13806 NUTTREE WOODS LN
Midlothian

Miller Tyme Roofing and Construction, LLC.

5509 Pony Farm Drive
Richmond

MoldX Inc

PO Box 6046
Midlothian

Montrose Contracting LLC

14313 Princess Mary Rd
Chesterfield

Mr. Handyman of Richmond

4196B Innslake Drive
Glen Allen

N Chasen & Son Inc

2924 W Marshall St
Richmond

NICHOLS INC

2361-D Greystone Ct
Rockville

NORTON CONTRACTING INC.

5701 Cogbill Road
Richmond

Overseers

8 Casey Rd

PAUL HAHN PAINTING LLC

6 MONTGOMERY DR

Prince George Tile & Stone

6835 Commons Drive
Prince George

PuroClean Restoration Professionals

2425 W. Deerpath Drive
Powhatan

Quality First Contracting

6217 Adamson Ln
Woodford

R.C. Childress Painting & Repair, LLC

PO Box 218
Amelia Court House

RBS Services

425 E. Ellerslie Ave
Colonial Heights

Reliable Waterproofing & Masonry

4030 Sheringham Road
Richmond

Remedia Pro

700 Dawn St
Richmond

Rhodes construction

8905 lawndale st rich, va 23237
Richmond

Rhodes construction company

1220 Richeson ave
Richmond

Richard Mansfield Construction

8118 Turning Lane
Chesterfield

Richmond Remodel, LLC

11709 Norwich Ct
Glen Allen

Rick's Renovations Inc

11901 Carters Valley Ct
Chesterfield

Rob's Restoration

2808 Stanwix Ln
Richmond

ROLYN Companies

5706 FREDERICK AVE

Royalty Carpet Care

PO Box 1793
Midlothian

Seal-Tite Basement Waterproofing Company

355 Olde Route 604
Troutville

SERMAT CONSTRUCTION SERVICES

3100 ASPEN AVE
Henrico

Service Master of Richmond Inc

2809 Ackley Ave
Henrico

Stanley Steemer

23 Commerce Pkwy
Fredericksburg

Stanley Steemer

12727 Oak Lake Ct
Midlothian

Terminix - Midlothian

13513 E Boundary Rd
Midlothian

The Drying Co

PO Box 637
Toano

The G.D. Green Company,Inc.

13412 Oxley Court
Chester

The Grout Medic - Northern Virginia

8501 Bucyrus Ct
Manassas

The Grout Medic - Richmond

7330 Staples Mill Rd
Richmond

TINKER & CO INC

2409 WESTWOOD AVE
Richmond

Triangle Sealants Corporation

PO Box 6128
Portsmouth

Trogdon Enterprises

PO Box 74292
North Chesterfield

TRS Total Restoration Services

16408 Jefferson Davis Hwy
South Chesterfield

Universal Contractors

10941 Lesser Scaup Landing
Chesterfield

WACO INC

5450 LEWIS RD
Sandston

WARRIOR CONSTRUCTION CO

14410 SILVER BIRCH CT
Midlothian

WE Bowman Construction Inc

3715 Belt Blvd
Richmond

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