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Internet Service Providers to Avoid

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A
"I think it's okay. They do a good job. They generally were very polite on the phone. Sometimes, it's a matter of unclogging the box or whatever for the" TV and put it back in. we've been happy with their service. As far as the service goes and their help over the phone, they've done quite well.

-James F.

B
"The service is good. we've always not liked the fact that we couldn't just buy what we want. They're all that way. We just like to a la
" everything if we could. I called them for my bill in my credit card. We complained about our bill going up so much. We used to have to do that. We don't have the basic but we have the next one up. We don't buy HD. I'm pretty happy with their service. It's okay. we've had them for years and years. It's a pretty good deal. The quality of service is good. You can call anytime and they go through it. They really had to talk to me through a lot at first. I learned how to reset the box. I've been really happy with getting somebody to talk to. I've been perfectly happy. I couldn't ask for more. When they have come, they really have nice service man. The people they have have pretty high quality.

-Lynn R.

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Internet Provider reviews in Midlothian

C

Rating
They are slow to respond and they are really hard to get ahold of when the internet goes out. If you call and complain they will lower their prices but they tend to raise them frequently.
- Melissa W.
B

Rating
Other tan than the fact a that they are too d*mn expensive, they are fine. I have not contacted them direct because I do everything through the paperwork. I have the NFL package. They contacted me to arrange service. I have never had a problem. I had one guy who was not that great. He was a contracted guy they sent out and he did not do such a great job.
- Gregory P.
A

Rating
Tech showed up early. Completed work in about 2 hours. Everything works well. Tech was courteous and knowledgeable.
- Robert H.
C

Rating
Their advertisement stated $14.99 for new customers but I paid $60 monthly and they wouldn't change it. The service was great but the pricing issue is not so great.
- Mary Ellen B.
F

Rating
On Saturday we got a call from the installer saying he's on his way, hours went by, I called him, and they said they were set up to go to a different address, even though we gave them the correct one. They said they couldn't re-task the first installer to come to the correct address, and he wouldn't be able to come to the right one till September 11.
- JOHN O.
F

Rating
The cabin is only occupied several weeks a year. The few times we were there and using the service, the account was "throttled" so that we were unable to actually access the service when we needed it. We were not streaming movies; I was using the service for work (I am a virtual employee so was required to have internet access wherever I am) and my husband was using Facebook. Due to the throttling, we were not able to use the internet service we paid the entire year for. Calling customer service was a nightmare; it was difficult to reach a live person due to their phone tree. We were required to have payments automatically taken from our credit card so could not receive a bill. We would receive an email statement that a bill had been generated and have to access our credit card statement to see how much had been taken, but of course would receive no dates of service. We will be done with our "plan" 12/29 this year and will not ever have anything to do with HughsNet again! Avoid at all costs!
- Diane B.
D

Rating
I work from home, I have a business class account and so that is why I just pay for the internet and phone. There are two phone lines that are on that account, one of them for business and one of them for home. We’ve had them for a while, so it’s been about 5 or 6 years I’ve had this special account. They originally set up my account incorrectly, which has caused me years of frustration and anger and they were unable to fix it. Every time I would call, I would get somebody different, and I probably spoke to at least a dozen different customer service people for years, who have tried to fix different situations with phoneless things and all sorts of different things, I just feel that they, I
Midlothian Internet Service Providers Provider Name Locked
’t know what’s happening with
Midlothian Internet Service Providers Provider Name Locked
internally, because it just seems that they do not have their act together at all, just the way different agents handle the phone calls, they seem that they wanted to help but their hands are tied because the company is so messed up. Just recently I called to get a phone number changed because when they incorrectly set up my phone number the last time, anybody who wanted to call the company I work for was calling my business line which is supposed to be unlisted, so that has caused a headache, so I finally changed the phone number and we went through 5 different phone numbers, and I forwarded my phone number, I made note of it, and then when I got the confirmation by email it was a completely different number, and saying that it was going to be valid on August 24 even though my number had just changed last Friday, they can’t even get their automatic email to generate correctly, so then that prompted to call again, talk to customer service agent without sounding all frustrated, and tell them I
Midlothian Internet Service Providers Provider Name Locked
’t want that whoever got my phone number, or their email to start passing it out and then I’m getting phone calls for this other company or other person who thought that their number was going to be the email that I got, so I just had to jump through some more hoops and I still
Midlothian Internet Service Providers Provider Name Locked
’t have confidence that it was corrected, and we’re just going to hope and see.
- Monica K.
B

Rating
Service has been okay, their price with everything combine I would guess it’s pretty fair, the quality is very good, it takes them a while to get to your home, their punctuality is they give you a 4-hour window, then they’ll show up within that 4-hour window. Their professionalism is very good.
- Don T.

Internet Service Providers in Midlothian, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ADT Richmond

Richmond

Alexander Technical Resources

1263 Glenwood Ave. SE

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

Backup The Past

PO Box 1041
Midlothian

Best Practice Institute

410 Evernia Street

Big Oak Studios, Inc.

3781 Westerre Parkway, Suite C
Henrico

Comcast

Richmond

Comcast PETERSBURG

1-99 N Sycamore St
Petersburg

Comcast Richmond

1324 W Cary St
Richmond

Comcast Richmond

1700 Blair St
Richmond

CommercePundit.com

1625 Lakes Pkwy.

Computer Doctors

3233 Loganwood Dr
Colonial Heights

Cox N Chesterfield

N Chesterfield

dnc-technology

1121 Mall Dr.
Richmond

Dynamic Web Solutions

1813 E. Broad Street
Richmond

Epitome Networks

1600 E Parham Rd Ste A
Henrico

Firm Forensics

600 E Main Street
Richmond

ForbenMedia

7401 Summerhill Road

General Business Services Tax Company

141-B East Belt Blvd
Richmond

Global Business Pages

6820 Atmore Dr
Richmond

Golphur Marketing

12423 Shore View Dr
Henrico

Greater Works Business Services

100 River Street
Petersburg

House Call Computer Service, LLC

PO BOX 2113
Mechanicsville

I Fix Computer Problems

5307F Huntmaster Drive
Midlothian

Impression Marketing

13807 Village Mill Dr
Midlothian

Inverselogix

4600 Touchton Road E, Building 100, Suite 150

JES Technical Solutions

15824 Maritime Court
Chester

Performance Media Placement

23172 Plaza Pointe

Set Your Sites WebDesign

P.O.Box 577
Colonial Heights

Smellycat Productions Richmond VA

530 E Main Street
Richmond

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

The Right Way to Write

30 East Georgia Street

Third Marble Marketing

4944 Millridge Pkwy
Midlothian

V-Link Development

2620 Glenridge Dr.
Powhatan

Verizon Fios Glen Allen

4101 Cox Road
Glen Allen

Verizon Fios Richmond

7320 Staples Mill Road
Henrico

Virginia Broadband LLC

14115 Lovers Ln
Culpeper

Web & Moore

32159 23 Mile Rd.

Webb Design

PO Box 690661

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

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