Mclean Plumbers

in Mclean, VA

Plumbing Reviews in Mclean

D

Rating
I am giving a grade of "D" because of the very bad experience with this contractor. The shoddy work was eventually correctly satisfactorily by a second technician so I cannot give a grade of "F".
This was a plumbing "big deal" where I paid for the service call in advance.
Communication problems: I had given the scheduling
(possibly an answering service) my phone number where I wanted to be called during the day to set up an appointment. I explained the problem in detail. But it looks like the scheduling
did not relay any of the details I gave her.The technician did not call the number I gave, but showed up at the house. Fortunately my adult so was in the house to meet him.
The first technician appeared to be in a foul mood and used very bad language. Even my adult son was embarrased by his foul speech. Fortunately there were no children within earshot. The technician was ill-equipped for the repair job even though I had specified to the scheduling
what the problem was. The technician went off to "get a part". (I hope his absence was not intended to pad the bill with extra time.) The final job was very poorly done. My son had to call the company back to get another technician to come and fix the first job. The second technician,
A., was very professional. Here is what
had to say about the poor workmanship he found at the job site. "We found this side
not screwed to the wall and it was sealed with Plumber's Putty. We used Hydraulic Cement to fill the hole around the
then screwed it to the wall."
Had
A. been the first technician we would have been very pleased with the work. But that was certainly not the case,and I will not call this company again, because I have no guarantee that I will wind up with a relaible plumber. I am disappointed in Angie's List for using this company for the plumbing "big deal."

- COLIN M.
A

Rating
The plumber came on time. He looked at some other problems and explained what was going on--they were an easy do it yourself fix. I had two outdoor faucets that needed replacing, but one had been walled in during a construction project it was decided to do that after the pipe had been found i.e. the wall cut into. The other was a replacement that was difficult to get to, but didn't require cutting. He changed that out at the price of the big deal. I was very happy
- Barbara D.

Mclean Plumbing Articles

Plumbing reviews in Mclean

A

Rating
Plumbing crew arrived on time, were polite, helpful and took care with our issue. They did a great job for a reasonable price.
- Lynne B.
A

Rating
This was one of the finest experiences I have had in a long time.
Mclean Plumbers Provider Name Locked
, the technician gave me an estimate of 6/29/2014 to install the hose bib. Her solution for installation was one that I had not heard before and resulted in very little dry wall work needing to be repaired. She and
Mclean Plumbers Provider Name Locked
, her apprentice, arrived on time on 7/16/14 to do the job. Both were very neat and extremely professional throughout the entire process which took about 3 hours.
Mclean Plumbers Provider Name Locked
Corporation truly has a great asset having
Mclean Plumbers Provider Name Locked
as an employee and
Mclean Plumbers Provider Name Locked
is learning from a true professional. She deserves 5 stars!
- NANCY F.
A

Rating
They were very quick and responsive. The toilet is fixed and they didn't charge me above the original deal price. I was very pleased.
- Danielle D.
A

Rating
The service was provided by two employees, polite and professional.
They explained me all the process of changing the water heater tank and did it in 3 hours (they said to me it would take up to 4 hours).
Everything was perfect without incidents.
I highly recommend the company and already did it to a friend who needs to change her water heater tank as well.
And they also fixed some pipes which were with corrosion and charged me $50.00 for it.

- Andrea C.
A

Rating
We were very happy with this company, which we had never used before. Our plumber (
Mclean Plumbers Provider Name Locked
) was personable and extremely knowledgeable and helpful. He pointed out several plumbing problems in the house, including leaking valves that could have failed at any moment because they were original to the home (i.e. more than 50 years old). We feel fortunate to have had pretty much a diagnostic review of our plumbing situation and to have had problems corrected before they caused damage.
- Martha D.
A

Rating
It went very well. The plumber was a true professional, very prompt, helpful and nice. He fixed the loose faucet in the kitchen. He also looked at other loose faucets in the bathrooms and suggested ways of fixing them. He took his time explaining what needs to be done. Because of my not so good experience the day before (please see my previous review), I was not charged for this service. I really appreciate the fact that the management of this company took prompt action to rectify the problem I experienced the day before and went above and beyond to ensure my experience was a great one today.
- Sossena N.
F

Rating
I got a call from a plumber on the morning of June 3rd around 11:15 AM. The guy told me that he was running late since the job he had scheduled before mine was taking longer than anticipated. He said that he would be at my house in about an hour. I said fine, no problem and told him that my husband is at home. He was a no show! I called him twice that afternoon and got his voice mail. I left him a message him asking him to please let me know when he's going to arrive. I didn't hear back from him.
On the morning of June 4th, I called the main office and explained the situation. The gentleman that answered the phone asked me if someone was at home. I told him yes, my husband is at home all day. He said he would have someone come out within an hour. No body showed up the whole entire day!
It's really disappointing for someone with an Angie's List Grade of A to behave the way these guys have behaved. I was under the impression that I could trust the Grades but I'm now starting to be skeptical.
- Sossena N.
A

Rating
The plumber was considerate and professional. He went out of his way to keep from making any sort of mess in my kitchen while replacing a garbage disposal. I paid the extra $68 fee for service over the holiday weekend and was glad they were able to provide it. I called some other services that said they had 24 hour service - but they did not respond. The price may be a bit high - but I was very glad for the good service.
- Pam B.
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All Plumbers in Mclean, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

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Mclean Zip Codes

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