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Furniture Sales reviews in Manassas
Furniture piece is great, made well, and looks fabulous. The delivery service is why the grade for this review is poor. First off
Upon delivery everything looked good to go, the delivery guys brought everything into the house where I asked but it was when they put the table back together is where I almost completely lost it. They placed the drawers back into the table and were shoving them in pretty rough, slide them in and out with some force, viewing this one can tell something wasn’t right. On the very last one they did not seat the draw properly and of course, with a loud snap all the bearing from the track came spilling all over my floor. Awesome, 4 grand and the table draw is broke....They tried frantically to fix it. I understand mistakes happen, but not one, not one apology from the guys.
I made it very clear I will not sign for anything if the piece is broke at least not without calling the store first. They didn't seem to care in the slightest (if they even understand English). The one guy told me if I do not sign he will take everything out and I have to go back to the store and I have to figure out a solution. Are you flipping serious? What kind of tactless people are they hiring to do their LOCAL deliveries?
Also if you not on your invoice something is wrong or broken. You DO NOT get a copy of the invoice these jokers of delivery man get to keep the original
I was beyond livid, I expect this sort of service from the Roomstore, Value City Furniture or Ikea but not
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All Designer Furniture in Manassas, VA
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