Manassas Deck Building Articles

Deck Building reviews in Manassas


They came out as scheduled. They were the first quote that we received for this job and my initial impression was that it was quite high. (This was confirmed after we had other companies come out and give us quotes). We told them that we would be getting quotes from at least 2-3 other companies and we would let them know if we wanted to continue with them.
Then the phone calls started! Called the very next day and asked what we thought, that they could "discuss" the price quoted if we thought it was high, etc, etc.
This company continued to call me for weeks! When I ignored their calls they started emailing.
Bordered on harassment.
- Rebecca N.

With my house being almost 30 years old, I knew it was time for a new roof, especially since i found a few shingles in the yard after a storm. Unfortunately, I have been scammed by a few different contractors in the past so I was hesitant to get the work done, knowing how big of an expense it would be. I had decided that I would get an estimate from
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because I felt more comfortable with a large reputable company vs. a single self employed contractor. Oddly enough, when I finally decided i wanted to move forward, the next day canvassers were walking through my neighborhood, which happens often. I told myself that I would only schedule an appointment if they were from PWHI. Sure enough, that was the case. When
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came for our appointment, he was prompt and very attentive to our needs and wants. We explained our issues with contractors in the past and he was understanding amd seemed genuinely interested in earning our trust and proving PWHI is an honest company. We discussed projects we wanted in addition to the roof and since the total price was right, we decided to go with a new deck as well. The financing offered sold me on the idea, I mean 0% interest over 3 years made the payments very affordable. We received the deck drawings promptly, PWHI took care of all the necessary permits and inspections, and project start dates were scheduled quickly. The work crews arrived on time each day. I was very pleased with the final products and enjoy spending time on my new deck. The work crew even came back after I thought they were done because they said their supervisor wanted them to make some additions to make the deck more aesthetically pleasing. I would have never noticed an issue and that just proves how honest Of a company PWHI is. They definitely take pride in the quality of their work. I will definitely call PWHI when i am ready for my next home improvement project.
- Adrianne B.

My wife and I are both in the
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and were moving out of the area. We were able to rent our house on a four year lease with a stipulation that the fence would be installed in the back yard. I contacted
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Brown after a referral from a neighbor. He came over and measured and gave me an estimate. He asked for $1000 up front to cover the materials. He was supposed to come back two weeks later to complete the job. When he didnt show on the planned date I started the calling process. He never once called me back, sent a text, had a co-worker call back etc..
It has been six weeks and I still cannot get ahold of him. He cashed my $1000 check and never did the work and is now avoiding all attempts at contact.
I highly suggest staying away from this crook. He seems professional on the outside but is obviously out to steal from people. It is ultimately my fault for writing a check.
- Stephanie G.

The work has never been finished, Paint splatters on French doors to dining room, on rails and patio at bottom of stairs. I have called repeatedly to have the work done. They never show up when they say they will and call after hours to say they could not make it on Monday,
Manassas Deck Builders Provider Name Locked
7, 2014 and would be here on Tuesday
Manassas Deck Builders Provider Name Locked
8. NO SHOW. I have many e-mails from them but still they don't come or The work has never been finished, Paint splatters on French doors to dining room, on rails and patio at bottom of stairs. I have called repeatedly to have the work done. They never show up when they say they will and call after hours to say they could not make it on Monday,
Manassas Deck Builders Provider Name Locked
7, 2014 and would be here on Tuesday
Manassas Deck Builders Provider Name Locked
8. NO SHOW. I have many e-mails from them but still they don't come or call
- Nancy N.

I called the customer service line to tell them of my experience. If this is a company worth its salt, I figured they would take action immediately. The rep. was sympathetic and apologized, but could not get ahold of a manager. I later received an customer service email from the company, which I filled out in detail, but I have heard nothing since.
- Lisa S.

I may regret this, as we are only on step one of the process which was cleaning only. Did a great job on that paret.
But this provider has the worst customer service I have ever dealt with. After the initial sale, I called back because there was some stuctural problems with the deck and I wanted it repaired before moving forward. The phone went to a voice mail with a person I couldn't even understand, no company identification and I left several messages. I finally called the main office and "elevated" my complaint. Got a call back a few days later and was told the sales manager would call me and also that someone would be out. Twice I was told that. Well, that was a few weeks ago, and I'm still waiting for that call or for someone to come back and see what additional work is required. Then I was called by
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and told to expect the intial carpentry work was to be done around 6/10 at which time I told them that there was a structual issue with the deck sinking on one side, and I wanted it quoted and fixed before anything else was done. It's 6/12 and I've not heard from anyone - they did tell me that the rain has been pushing the schedule. But, again, I'm not prepared to move forward until we discuss the repairs needed.
I will say the price was good for the size of the deck and the product, but too bad there's no options on the vendor.
Good luck - because it's mid-June and I doubt I'll be spending much time on my deck this year. Considering the original contract was signed in mid-May, along with a 30% deposit...Makes me think that I want my money back.
- Lisa Q.

I called to ask for a quote for a deck and patio.
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Kollas, the owner, called me back within 24 hours and set up an appointment with us within 2 business days.
I have a two hour (each way) commute, so in order to be home to make the appointment I had to take some time off work to be home early to meet him.
On the day of our scheduled appointment, his wife (secretary?) called us 15 minutes before our scheduled 6pm appointment to tell us
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has been sick all day and couldn't make the appointment and he would call us back to reschedule. I didn't ask the question, but it took me as odd that he'd been sick all day and they couldn't call me until 15 minutes before the appointment to tell me he wasn't coming. This really ticks me off because I had used two hours of vacation time to come home early for this appointment.
He called and apologized profusely and scheduled another appointment with us and swore he would make it right. So we rescheduled. This time because of his schedule we would have to meet even earlier. So this time I had to take 4 hours of vacation time to make the appointment. My wife had to rearrange her schedule a little bit to be able to make the appointment too.
In the end,
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never called. He never showed up. He never contacted us at all. He just didn't show up and made me waste a vacation day.
It seems
Manassas Deck Builders Provider Name Locked
isn't upfront and honest with people about what he's willing and able to do and he's certainly not willing to keep to his appointments. He doesn't even have the decency to make a phone call.
I would strongly recommend against ever using him.
- Jennifer R.

Their salesperson was extremely friendly and made sure I was aware of all of the options available and that I picked an option that would not only fit into my budget but that I would be happy with long term. Unlike similar companies I was getting quotes from they did not have a high pressure pitch that required a signature that day. Since I wanted to resurface my deck in the TrexPro material he gave me samples in all of the colors to keep as I made a decision. Once I decided to go with
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they got me on the schedule within a few weeks. Most of the work was completed in a few days. The project manager came by every day to check on the progress and made sure the area was kept clean. During the walk through the project manager was more thorough than I was and tighten a few bolts that he thought was too loose himself. Overall it was a good experience from start to finish.
- Wilma K.

They wrote that the work would be completed in ten (10) days after completion and acceptance of plans. Plans were completed on Aug 22, 2013. I was told the workers were to be working from around 7:00 AM to 5:00 PM.
The work as NOT completed in ten (10) day,
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ten (10) working days. I had to call the office frequently to find out what was going on and the general response was, "they will get together and find out what was going on." Many times, the contacted workers would ask me what they were suppose to do. I also had to inform PWHI, that they had forgotten to do something, like replace the fencing around the porch area, provide electronic outlets within the Sun Room area.
They also failed inspection by the country two (2) times. They also failed mesh the new construction to the original construction, leaving gaps between the two (2) projects. They also had to be asked several times to clean up the residue from the construction which was removed and left electrical wires dangling from the old structure.
- Larry H.

Initially I had a problem with a call-back after the initial estimate. But when I wrote a poor review on it, they came right back out and gave me a suburb discount. He was patient even though I kept trying to make the job smaller or tried to cut costs - I'm disabled so this was big deal for us - and this is important - they TOOK the job. A lot of contractors won't take small jobs, especially in the peak part of the season!
I needed to replace the old deck as the insurance company was about to drop us because of the old one and of course I had been worried about my wife, kids and mother walking on it. I figured I would only get little more than a walkway from our mother-in-law apartment, but the price enabled me to get a nice functional deck..
I've waited to write a review because I wanted to see what the deck looked like after a year - and after a big winter it still looks good and I'm about to put the first coat of sealant on it. The wood was a good grade and there are no twists or massive splits. Even when I said there were too many knots in certain places, they came back out to replace it as well.
While I had issues with the professionalism of some of the workers I can't deny that they did an excellent job and the owner made sure all of my concerns were taken care of. I have been burned by some contractors but I have to say these guys went out of their way to make sure a small job was done RIGHT. I'm sorry I had to wait to right the review and they probably thought I was ungrateful not to write a review, but I encourage everyone to wait a while before they write a review and see how the job stands up over time.
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are a good company and I recommend them to anyone looking for backyard decks and such. I will use them again when/if we can afford to do more.
- Edward S.
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All Deck Builders in Manassas, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

#1 Service Total Remodeling LLC

6455 Luretta Ann Ln
Springfield, VA

1st choice remodeling &construction

22922 benson terr
Sterling, VA

3-R Contracting, LLC

237 East Davis Street
Culpeper, VA

4 Service Pros

2010 Corporate Rdg
Mclean, VA


Manassas, VA

A & A Fencing

8132 Tall Timber Dr
Gainesville, VA

A & H Contractor Services

1509 Aiden Drive
Woodbridge, VA

A & J Home Remodeling

123 Colfax Dr
Manassas, VA

A & L Construction

10621 Oliver St
Fairfax, VA

A & P Builders

480 Stoney Bottom Rd
Front Royal, VA


Sterling, VA

A + Best Services

6842 General Lafayette Way
Gainesville, VA

A One Call Handyman Service

11703 Newport Mill Rd
Silver Spring, MD

A&I Design Homes

42918 Tippman Place
Chantilly, VA

A&K Remodeling

Po Box 2266
Centreville, Va

A&W Pro Remodeling

Fairfax, VA


Stafford, VA

A-1 Installations, LLC

8612 Linton Hall Road
Bristow, VA

A-Team Custom Pro Wash

249 Dover Road
Warrenton, VA

Shop Local Deck Building Services in Manassas, VA

Manassas Zip Codes

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