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Deck Building reviews in Manassas
I have hired Contractors before and I have to say,
My husband and I could not be happier, and my mother in-law has some of her independance back. It is the most beautiful site to see. I would use
Thank you so much! The
Then the phone calls started! Called the very next day and asked what we thought, that they could "discuss" the price quoted if we thought it was high, etc, etc.
This company continued to call me for weeks! When I ignored their calls they started emailing.
Bordered on harassment.
It has been six weeks and I still cannot get ahold of him. He cashed my $1000 check and never did the work and is now avoiding all attempts at contact.
I highly suggest staying away from this crook. He seems professional on the outside but is obviously out to steal from people. It is ultimately my fault for writing a check.
But this provider has the worst customer service I have ever dealt with. After the initial sale, I called back because there was some stuctural problems with the deck and I wanted it repaired before moving forward. The phone went to a voice mail with a person I couldn't even understand, no company identification and I left several messages. I finally called the main office and "elevated" my complaint. Got a call back a few days later and was told the sales manager would call me and also that someone would be out. Twice I was told that. Well, that was a few weeks ago, and I'm still waiting for that call or for someone to come back and see what additional work is required. Then I was called by
I will say the price was good for the size of the deck and the product, but too bad there's no options on the vendor.
Good luck - because it's mid-June and I doubt I'll be spending much time on my deck this year. Considering the original contract was signed in mid-May, along with a 30% deposit...Makes me think that I want my money back.
I have a two hour (each way) commute, so in order to be home to make the appointment I had to take some time off work to be home early to meet him.
On the day of our scheduled appointment, his wife (secretary?) called us 15 minutes before our scheduled 6pm appointment to tell us
He called and apologized profusely and scheduled another appointment with us and swore he would make it right. So we rescheduled. This time because of his schedule we would have to meet even earlier. So this time I had to take 4 hours of vacation time to make the appointment. My wife had to rearrange her schedule a little bit to be able to make the appointment too.
In the end,
I would strongly recommend against ever using him.
The work as NOT completed in ten (10) day, find out what was going on and the general response was, "they will get together and find out what was going on." Many times, the contacted workers would ask me what they were suppose to do. I also had to inform PWHI, that they had forgotten to do something, like replace the fencing around the porch area, provide electronic outlets within the Sun Room area.
They also failed inspection by the country two (2) times. They also failed mesh the new construction to the original construction, leaving gaps between the two (2) projects. They also had to be asked several times to clean up the residue from the construction which was removed and left electrical wires dangling from the old structure.
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All Deck Builders in Manassas, VA
Front Royal, VA
Silver Spring, MD
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