Deck Building reviews in Manassas

A

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We had an unusual situation, as my mother in-law was returning home from major back surgery. She resides in the finished apartment downstairs. Since she would most likely be walking with a walker, or using an electronic wheelchair, we needed a way to get her to the driveway in order to bring her to doctors appointments, and in turn give her back some independance.
We called
Manassas Deck Builders Provider Name Locked
and spoke to
Manassas Deck Builders Provider Name Locked
. He listened to every idea of how this would work, as the property slopes. He listened to all of our ideas and wishes, and came up with a CAD design which matched our vision. This was going to be a major project.
Manassas Deck Builders Provider Name Locked
called and told us they were behind due to the numerous days of rain and would start the project as soon as possible. We noted that my mother in-law would be arriving back from rehabilitation within two weeks.
Manassas Deck Builders Provider Name Locked
worked his magic and got the crew out there to start the project within the two weeks.
I have hired Contractors before and I have to say,
Manassas Deck Builders Provider Name Locked
and his crew were the most professional, fun, hard working, ARTISTS, that I have had the pleasure to work with. A monster deck and handicapped ramp was constructed in less than 4 weeks, and we stayed on budget.
My husband and I could not be happier, and my mother in-law has some of her independance back. It is the most beautiful site to see. I would use
Manassas Deck Builders Provider Name Locked
again in a heartbeat. They do not rush you, they listen to what your vision is and come as close as they can to making it a reality.
Thank you so much! The
Manassas Deck Builders Provider Name Locked

- Sheri H.
D

Rating
They came out as scheduled. They were the first quote that we received for this job and my initial impression was that it was quite high. (This was confirmed after we had other companies come out and give us quotes). We told them that we would be getting quotes from at least 2-3 other companies and we would let them know if we wanted to continue with them.
Then the phone calls started! Called the very next day and asked what we thought, that they could "discuss" the price quoted if we thought it was high, etc, etc.
This company continued to call me for weeks! When I ignored their calls they started emailing.
Bordered on harassment.
- Rebecca N.
A

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With my house being almost 30 years old, I knew it was time for a new roof, especially since i found a few shingles in the yard after a storm. Unfortunately, I have been scammed by a few different contractors in the past so I was hesitant to get the work done, knowing how big of an expense it would be. I had decided that I would get an estimate from
Manassas Deck Builders Provider Name Locked
because I felt more comfortable with a large reputable company vs. a single self employed contractor. Oddly enough, when I finally decided i wanted to move forward, the next day canvassers were walking through my neighborhood, which happens often. I told myself that I would only schedule an appointment if they were from PWHI. Sure enough, that was the case. When
Manassas Deck Builders Provider Name Locked
came for our appointment, he was prompt and very attentive to our needs and wants. We explained our issues with contractors in the past and he was understanding amd seemed genuinely interested in earning our trust and proving PWHI is an honest company. We discussed projects we wanted in addition to the roof and since the total price was right, we decided to go with a new deck as well. The financing offered sold me on the idea, I mean 0% interest over 3 years made the payments very affordable. We received the deck drawings promptly, PWHI took care of all the necessary permits and inspections, and project start dates were scheduled quickly. The work crews arrived on time each day. I was very pleased with the final products and enjoy spending time on my new deck. The work crew even came back after I thought they were done because they said their supervisor wanted them to make some additions to make the deck more aesthetically pleasing. I would have never noticed an issue and that just proves how honest Of a company PWHI is. They definitely take pride in the quality of their work. I will definitely call PWHI when i am ready for my next home improvement project.
- Adrianne B.
F

Rating
My wife and I are both in the
Manassas Deck Builders Provider Name Locked
and were moving out of the area. We were able to rent our house on a four year lease with a stipulation that the fence would be installed in the back yard. I contacted
Manassas Deck Builders Provider Name Locked
Brown after a referral from a neighbor. He came over and measured and gave me an estimate. He asked for $1000 up front to cover the materials. He was supposed to come back two weeks later to complete the job. When he didnt show on the planned date I started the calling process. He never once called me back, sent a text, had a co-worker call back etc..
It has been six weeks and I still cannot get ahold of him. He cashed my $1000 check and never did the work and is now avoiding all attempts at contact.
I highly suggest staying away from this crook. He seems professional on the outside but is obviously out to steal from people. It is ultimately my fault for writing a check.
- Stephanie G.
F

Rating
The work has never been finished, Paint splatters on French doors to dining room, on rails and patio at bottom of stairs. I have called repeatedly to have the work done. They never show up when they say they will and call after hours to say they could not make it on Monday,
Manassas Deck Builders Provider Name Locked
7, 2014 and would be here on Tuesday
Manassas Deck Builders Provider Name Locked
8. NO SHOW. I have many e-mails from them but still they don't come or The work has never been finished, Paint splatters on French doors to dining room, on rails and patio at bottom of stairs. I have called repeatedly to have the work done. They never show up when they say they will and call after hours to say they could not make it on Monday,
Manassas Deck Builders Provider Name Locked
7, 2014 and would be here on Tuesday
Manassas Deck Builders Provider Name Locked
8. NO SHOW. I have many e-mails from them but still they don't come or call
- Nancy N.
F

Rating
I called the customer service line to tell them of my experience. If this is a company worth its salt, I figured they would take action immediately. The rep. was sympathetic and apologized, but could not get ahold of a manager. I later received an customer service email from the company, which I filled out in detail, but I have heard nothing since.
- Lisa S.
D

Rating
I may regret this, as we are only on step one of the process which was cleaning only. Did a great job on that paret.
But this provider has the worst customer service I have ever dealt with. After the initial sale, I called back because there was some stuctural problems with the deck and I wanted it repaired before moving forward. The phone went to a voice mail with a person I couldn't even understand, no company identification and I left several messages. I finally called the main office and "elevated" my complaint. Got a call back a few days later and was told the sales manager would call me and also that someone would be out. Twice I was told that. Well, that was a few weeks ago, and I'm still waiting for that call or for someone to come back and see what additional work is required. Then I was called by
Manassas Deck Builders Provider Name Locked
and told to expect the intial carpentry work was to be done around 6/10 at which time I told them that there was a structual issue with the deck sinking on one side, and I wanted it quoted and fixed before anything else was done. It's 6/12 and I've not heard from anyone - they did tell me that the rain has been pushing the schedule. But, again, I'm not prepared to move forward until we discuss the repairs needed.
I will say the price was good for the size of the deck and the product, but too bad there's no options on the vendor.
Good luck - because it's mid-June and I doubt I'll be spending much time on my deck this year. Considering the original contract was signed in mid-May, along with a 30% deposit...Makes me think that I want my money back.
- Lisa Q.
F

Rating
I called to ask for a quote for a deck and patio.
Manassas Deck Builders Provider Name Locked
Kollas, the owner, called me back within 24 hours and set up an appointment with us within 2 business days.
I have a two hour (each way) commute, so in order to be home to make the appointment I had to take some time off work to be home early to meet him.
On the day of our scheduled appointment, his wife (secretary?) called us 15 minutes before our scheduled 6pm appointment to tell us
Manassas Deck Builders Provider Name Locked
has been sick all day and couldn't make the appointment and he would call us back to reschedule. I didn't ask the question, but it took me as odd that he'd been sick all day and they couldn't call me until 15 minutes before the appointment to tell me he wasn't coming. This really ticks me off because I had used two hours of vacation time to come home early for this appointment.
He called and apologized profusely and scheduled another appointment with us and swore he would make it right. So we rescheduled. This time because of his schedule we would have to meet even earlier. So this time I had to take 4 hours of vacation time to make the appointment. My wife had to rearrange her schedule a little bit to be able to make the appointment too.
In the end,
Manassas Deck Builders Provider Name Locked
never called. He never showed up. He never contacted us at all. He just didn't show up and made me waste a vacation day.
It seems
Manassas Deck Builders Provider Name Locked
isn't upfront and honest with people about what he's willing and able to do and he's certainly not willing to keep to his appointments. He doesn't even have the decency to make a phone call.
I would strongly recommend against ever using him.
- Jennifer R.
A

Rating
Their salesperson was extremely friendly and made sure I was aware of all of the options available and that I picked an option that would not only fit into my budget but that I would be happy with long term. Unlike similar companies I was getting quotes from they did not have a high pressure pitch that required a signature that day. Since I wanted to resurface my deck in the TrexPro material he gave me samples in all of the colors to keep as I made a decision. Once I decided to go with
Manassas Deck Builders Provider Name Locked
they got me on the schedule within a few weeks. Most of the work was completed in a few days. The project manager came by every day to check on the progress and made sure the area was kept clean. During the walk through the project manager was more thorough than I was and tighten a few bolts that he thought was too loose himself. Overall it was a good experience from start to finish.
- Wilma K.
D

Rating
They wrote that the work would be completed in ten (10) days after completion and acceptance of plans. Plans were completed on Aug 22, 2013. I was told the workers were to be working from around 7:00 AM to 5:00 PM.
The work as NOT completed in ten (10) day,
Manassas Deck Builders Provider Name Locked
ten (10) working days. I had to call the office frequently to find out what was going on and the general response was, "they will get together and find out what was going on." Many times, the contacted workers would ask me what they were suppose to do. I also had to inform PWHI, that they had forgotten to do something, like replace the fencing around the porch area, provide electronic outlets within the Sun Room area.
They also failed inspection by the country two (2) times. They also failed mesh the new construction to the original construction, leaving gaps between the two (2) projects. They also had to be asked several times to clean up the residue from the construction which was removed and left electrical wires dangling from the old structure.
- Larry H.
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All Deck Builders in Manassas, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

#1 Service Total Remodeling LLC

6455 Luretta Ann Ln
Springfield, VA

1st choice remodeling &construction

22922 benson terr
Sterling, VA

3-R Contracting, LLC

237 East Davis Street
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4 Service Pros

2010 Corporate Rdg
Mclean, VA

84 LUMBER CO

7921 NOTES DR
Manassas, VA

A & A Fencing

8132 Tall Timber Dr
Gainesville, VA

A & H Contractor Services

1509 Aiden Drive
Woodbridge, VA

A & J Home Remodeling

123 Colfax Dr
Manassas, VA

A & L Construction

10621 Oliver St
Fairfax, VA

A & P Builders

480 Stoney Bottom Rd
Front Royal, VA

A & P CONTRACTORS

Sterling, VA

A + Best Services

6842 General Lafayette Way
Gainesville, VA

A One Call Handyman Service

11703 Newport Mill Rd
Silver Spring, MD

A&I Design Homes

42918 Tippman Place
Chantilly, VA

A&K Remodeling

Po Box 2266
Centreville, Va

A&W Pro Remodeling

Fairfax, VA

A-1 CONSTRUCTION

1102 ATLANTIC DR
Stafford, VA

A-1 Installations, LLC

8612 Linton Hall Road
Bristow, VA

A-Team Exterior Solution’s Inc

225 Elm St
Warrenton, VA

Shop Local Deck Building Services in Manassas, VA

Manassas Zip Codes

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