Appliance Repair reviews in Manassas

C

Rating
Called provider and they were unable to provide service needed. stated I would receive a refund but I still have not received it.
- Donna C.
A

Rating
Our downstairs zone A/C was inoperable when we turned on our A/C for the first time since the Fall of 2013. We initially called another company, who we have used for our electrical, heating and A/C repairs, one of the biggest in the area (wave to the guy on the truck). That technician correctly identified the issue but said that our system was old (11 years), an inferior manufacturer, and it would take a couple days to get the parts (and the cost would be almost $1100). He suggested that we consider a wholescale replacement of the A/C System so I agreed to have one of their company's salespeople tell me of possible replacement options. The options would have been a minimum of about $6000 and up to about $10000, and included a new heater system. I told him we would think about but didn't want to commit to anything until I discussed with my wife. I then contacted another large A/C company that was running an special of a 'free' A/C system with the purchase of a new heater system, but when I received the sales pitch, the new system would have been about as expensive as the one proposed by the first company. Luckily, my wife had heard about ASAPAppliance Repair from a co-worker, so I called them.



Manassas Appliance Repair Experts Provider Name Locked
was very responsive and quoted me a repair cost of about half the first contractor, and had the parts the next day. They also stated that while my A/C system wasn't by one of the 'big' compnies (Carrier,
Manassas Appliance Repair Experts Provider Name Locked
, etc), it was actually the second largest A/C system manufacturer and had a good reputation. He said their company motto was to repair the problem first, if possible, and only do a full replacement if necessary. I will recommend
Manassas Appliance Repair Experts Provider Name Locked
to all my neighbors and others as needed; I was very happy with their reponsiveness, honesty, and cost.
- Joseph H.
F

Rating
So it turns out that the salt-of-the-earth folks at RS
Manassas Appliance Repair Experts Provider Name Locked
are not familiar with the common business and financial term, "applied to." They think it means that this cost will be tacked on to the end of the bill. So we had a misunderstanding. These things happen. We get that.
But to top off the $92 misunderstanding, the repair man was surly and argumentative, and, after diagnosing our problem, left without telling us when he'd return with the needed part. We called the office that day to express our concern with the unprofessional demeanor of the repair technician,
Manassas Appliance Repair Experts Provider Name Locked
, and to try to clarify the whole issue of whether we'd have our $92 applied to the repair or not. The woman with whom we spoke, who I believe was the wife of the owner, just put up a brick wall about our concerns about the repair man's lack of professionalism. She just did not respond when I expressed our consternation over the way the repair person behaved at our home. No satisfaction, no apology, no nothing.
I called the following day to ask when the repair person expected the part to arrive, and when they'd be out to finish our repair work. Someone who was "just helping out" answered the phone. He had no information, and no way to contact our repair man. Turns out the entire place closed up shop Thursday afternoon for the long Memorial Day weekend; nobody's back in the office till next Tuesday! No one let us know about the truncated hours; no one has been in touch with us about when we could expect the repair to be completed.
All in all a terrible customer service experience. We cancelled the work and found another repair service.
- Noreen B.
A

Rating
We were in desperate need and the manufacturer's recommended service company couldn't get to us until 3 weeks. Also, they stated the repair would require 2 attendants.
After researching Angie's List for an alternate service provider, I called
Manassas Appliance Repair Experts Provider Name Locked
on a Saturday expecting to leave a voice mail message. Instead, Mr. Pant answered the call, inquired about the type of service needed, and scheduled my repair for Monday.
He picked up the replacement pump, arrived on time, and repaired the washing machine. All performed with friendly professionalism.
They now have a new loyal customer.
- SHIRLEY B.
A

Rating
I have used
Manassas Appliance Repair Experts Provider Name Locked
on several occasions as follows:
In May 2014 my electric clothes dryer suddenly stopped drying our clothes after experiencing degraded performance for a few months . We called
Manassas Appliance Repair Experts Provider Name Locked
and received prompt service. Our technician Mandeep "
Manassas Appliance Repair Experts Provider Name Locked
" quickly diagnosed the problem as the dryer's timer part. He ordered the parts, and returned two days later and successfully installed the part and got our dryer back up and running and he even reattached the dryer vent hose that had fallen-off the wall receptacle when I was trying to move the dryer at no charge. This visit cost us $265 (parts/shipping and labor/trip charge-$49.95).
In a March 2014 visit to my home
Manassas Appliance Repair Experts Provider Name Locked
very quickly determined the problem with my refrigerator/freezer's in door water dispenser to be a frozen water line in the freezer’s door he indicated this happens from time to time based on the coldness settings, and that no repair was needed. We simply emptied the freezer out into our second freezer and left the door open for about an hour and the water line un-froze and we were back up and running at no charge (other than the $39.95 trip charge for the technician to come out).
In 2013
Manassas Appliance Repair Experts Provider Name Locked
's technician
Manassas Appliance Repair Experts Provider Name Locked
first visited my hose to fix our clothes dryer he quickly determined the problem to simplybe that the belt had slipped off the drum, there was no charge other than the $39.95 trip charge.
Our technician
Manassas Appliance Repair Experts Provider Name Locked
has handled all my services with
Manassas Appliance Repair Experts Provider Name Locked
as he covers my geographical area.
Manassas Appliance Repair Experts Provider Name Locked
is an experienced technician and he is a polite and courteous professional and it is a pleasure to have him in our home.
- Richard G.
A

Rating
Our dryer had stopped blowing hot air. I didn't know anything about companies who do this type of repair and went straight to Angies List for reviews. My husband contacted 5 different places providing info on the dryer and requested a quote. Not only was
Manassas Appliance Repair Experts Provider Name Locked
the first to respond, it was the only company that would give a quote online without an initial visit. Best of all, I was able to set an appointment for the very next day. The gentleman who came was very professional. He not only was able to ID the problem, but explained to me what had gone and how he was going to repair it. Thank you
Manassas Appliance Repair Experts Provider Name Locked
!!
- Amanda W.
F

Rating
when gentleman called on the phone he told me in addition to the Angies calls costs there would be a $65 service fee look at the first appliance 35 to turn around and not even move "one inch" to look at the next appliance, "all he was going to do , was provide parts for this unit." And then $35 for each unit after that, the next unit was another foot away.
I talked with the provider, before he came, I had a manufacturers guide for the appliance with the part and model number, and serial number along with every single part number needed for the repair for each appliance and parts that I needed just for operation of a couple of appliances, i.e. filter, rubber gasket, the provider would be able to come to the job site and fix all the appliances I needed the very first day, the provider says "that's not the way I work, I will need to have someone come to your house, charge a service fee, then leave, and come back another day, charge another service fee, repair costs and also will charge you travel costs." When I explained to the provider, that I thought this was a wasted way of doing business, but took advantage of me as a client, and I could call any appliance repair company locally to come and repair, and he said "that's to bad, that's the way I do business." So I told him I would no longer need his service, and I was very angered that this company would be allowed to even be on Angies List and
Manassas Appliance Repair Experts Provider Name Locked
people and over charge them unnecessarily. J
Manassas Appliance Repair Experts Provider Name Locked
.
- Kristen and Jerry P.
A

Rating
Mr.
Manassas Appliance Repair Experts Provider Name Locked
was awesome! He showed up within and hour and a half of calling, fixed our refrigerator for less than another company had quoted. Mr.
Manassas Appliance Repair Experts Provider Name Locked
accurately identified what was wrong with the frig even when the other guy could not. Super pleased and he even installed a light bulb in our microwave that we couldn't figure out how to do ourselves. Will definitely recommend him to others and will use
Manassas Appliance Repair Experts Provider Name Locked
again.
- Eric L.
A

Rating
It was the best service tech i ever had come to my home on time very helpful polite did the job with great knowledge and respected my home did not even have to ask to wear shoe covers gave me free advice about my dishwasher and my dryer as well overall i will never call anyone but these guys to do any services in my they rock
- Robert R.
D

Rating
I called Friday, mid-morning and they were able to get someone to come by the same day, which I was very pleased with. The tech called 15 minutes before he arrived and he arrived within the promised time frame. Again, I was very pleased. He came in, did his troubleshooting, spent what seemed to me a fair amount of time checking the situation out. He came up with the same conclusion that we had, the pump motor was broken. He told me he'd provide an estimate on how much it would cost to repair, but also advised we might want to think about getting another dishwasher because once something major breaks, other things are likely to follow. He told me several times before he left, he'd call me tomorrow with an estimate on repair costs.Since then, crickets... Do not feel like we got our money's worth. We knew it was broken going in, we learned nothing new and have nothing to show for the visit.
- Marcella A.
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All Appliance Repair Experts in Manassas, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

24/7 Express Repair Network & Hotline

2505 Lord Baltimore Dr.
Windsor Mill, MD

A & S Sales Inc

458 S Pickett St
Alexandria, VA

A 2 Z Appliance Service

16156 Radburn St
Woodbridge, VA

A-1 AIR & ICE SERVICE CO

1225 DISTRIBUTION PL
Beltsville, MD

A.T. Repairs

8425 Highland Lane
Alexandria, VA

A/C Appliance Service

9207 Enterprise Ct
Manassas Park, VA

AAA Appliance Master LLC

12469 Hedges Run Dr
Woodbridge, VA

AAMCO Transmissions

2455 Old Washington Rd
Waldorf, MD

ACCURATE AIR, Inc.

1101 REVOLUTION ST.
Havre De Grace, MD

Ace Appliance Installers

418 Florida Ave
Herndon, VA

ACEHIGH CO

4620 Columbia Rd
Annandale, VA

Adam Contracting LLC

8811 Sudley Rd
Manassas, VA

Air 1 Mechanical System Inc.

45710 Oakbrook Ct Ste 140
Sterling, VA

Air Benders

Herndon, VA

Air Control LLC

1774 Westwind Way
Mclean, VA

Airflow Service Co

8832 Rixlew Ln
Manassas, VA

Alexandria Roper Repair

John Carlyle St
Alexandria,, VA

Shop Local Appliance Repair Services in Manassas, VA

Manassas Zip Codes

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