Access to trusted reviews, the best Discount Appliances and exclusive discounts!
Real Member ReviewsMemberships allow Angie’s List to certify that all reviews are real reviews from real members—no fake, bogus, or anonymous reviews here!
DealsAngie’s List is a Community that you’ll use time after time. Research who to hire, learn tips and tricks, and consult with your neighbors
Instant Community AccessMembers can choose from tons of deals and discounts for projects they need to do, like 30% off exterior home painting!
Complaint ResolutionIf a project goes badly, Angie’s List has a complaint resolution team standing by to help you.
Lexington Appliance Sales Articles
I was looking for a rangetop and had two top contenders price-wise for my purchase.
This company sold me the rangetop online (took my credit card information and sent me a confirmation email).
I called the next day to find out about shipping details only to find out that they refuse to ship the product to me.
(their excuse--I'm out of state--as if mail doesn't go out of state??).
Now they have my credit card information and personal information.
When I told the manager about this, he was quite belligerent about it, saying "That's just the way it is" and saying "sorry" with that "What are you going to do about it"
Because of them, my credit security is at risk and I am losing money, as I had two different stores I was comparing and the other was a few hundred bucks more...I chose this one for the price but now the other is out of stock. Now I must pay EVEN more to get it. I'm very unhappy!
I suppose if you can go in and make your purchase, you might be okay--but God forbid you have a problem and have to deal with that attitude.
I rarely write bad reviews--but this was warranted.
My advice: Use Home Depot! Their service is much better, and the employees are more professional!
Since that time, we tried contacting the home office of Lowe's, but to no avail. We were not able to get any satisfaction, as far as an apology for the rude treatment from store employees.
We are very disappointed!
installation and was informed that someone else does that so i called the store and spoke to my sales rep
I called the corporate office (in the mean time I had my cousin who owns
carry that on their truck. Now visit number 2 he filled the so called gap and said problem solved. Guess again icicles only larger and more of them, called them back and told them the problem is worse. Visit number 3 it was the seal and to check it he used a highly technical tool to determine this a dollar bill, the dollar would move as he pulled it out so the seal is bad (by the way I have the same refrigerator in white in my garage only older before Electrolux purchased Frigidaire. Well I performed the same technical test on the one in the garage surprise same thing happened). Visit number 4 replaced the seal by this time
I did some examining of the refrigerator and could feel gaps in the insulation however it isn't my job to fix it.
he decides needs a new door at this point the service calls and parts are more than I payed for the Refrigerator. Brings us to visit number 6 I finally spoke up and said that if you notice there are gaps in the isolation he then replies your right lets just order you a new replacement.
nothing about this and had to make a few calls well he found out I was told this and they would only give a credit less than I paid( you would think that they would at least give you your amount for the price you paid).
I Called the Corporate office (716.601.0610) to speak to Nick got voicemail left a message explaining the situation and to please call me waited 4 days with no response. So called today and ask to speak with good ole Nick was told he is in a meeting same as last time so I asked his assistant to please hand deliver a note to him to call me with her attitude you would have thought I asked her to run a mile. Well received a call from
they are not replacing it they are going to send a service tech out that it is their policy. I said that
make them price match then take that to a competitor that price matches and then take it back to Orvilles do that a couple times and you do get a good deal my 1,000
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
All Discount Appliances in Lexington, VA
Join Angie's List to get the best local reviews in Lexington.
- Instant access to reviews for 700+ services
- Exclusive service discounts - up to 70 percent off!
- Top-notch support from our live call center