Highland Springs Auto Services

in Highland Springs, VA

Sample Reviews

B

Rating
Went in thinking that my compressor was fouled, and ended up only needing a $9 part to get things back up and running. They could have easily sold me a very expensive compressor or equivalent, but were honest in their assessment. They were not the best about keeping me updated though, I would have appreciated more of that. Overall, I am happy and my A/C is cold again.
- Ryan E.
D

Rating
Called in advance for a
oil change (have purchased two new
accords in the past two years). Tuesday afternoon , asked attendant on
phone if I could get it in and serviced quickly. Answer ...no problem.
Took car in for an OIL change. Half an hour after arriving car is moved
from parking on right side of service bay to left side of service bay.
Told attendant I thought it would be done fast, she now tells me " they
are allotted an hour for an oil change". Left without service. Kinda
felt if they were to busy to take it they shouldn't have told me no
problem...bring it right in. Feel it
- keith M.

Highland Springs Auto Service Articles

Auto Service reviews in Highland Springs

A

Rating
Highland Springs Auto Services Provider Name Locked
and the rest of the crew were awesome! I was contacted immediately to set up an appointment and they worked with my schedule to fit me right away. I dropped my vehicle off in the morning before work, and was kindly offered a ride to my office by
Highland Springs Auto Services Provider Name Locked
! I planned to pick up my vehicle mid-day during my lunch, and I received a call even sooner when they were finished.
Highland Springs Auto Services Provider Name Locked
& Auto Service proved friendly, professional, prompt, and efficient. A great experience all around. I will definitely use this company again in the near future.
- Abby B.
A

Rating
Whycham happened to be on our side of town when we discovered our starter on our Honda Odyssey went out. Purchased a starter and met him at our house. He was punctual and got the job done for the price he quoted. Would certainly use J&W again.
- Doug C.
A

Rating
I had previously taken the car into the dealer for a variety of issues and a scheduled maintenance before our long summer vacation road trip. The dealer pointed out that the rear pads and rotors were in bad shape and needed changing but wanted $550. We held off with the idea of finding local mechanic.
A week later, I was reminded of the issue when my wife reported that the brakes had started sounding awful. I searched Angie's list and found
Highland Springs Auto Services Provider Name Locked
. Their website indicated that we were just outside tehir service area but made it clear that we should call anyway, which I did. Not only did the owner let me know that tehy would travel to us, he was available that day for ~$400.
I agreed and we scheduled a 12-1 arrival window. An hour later, he called to tell me that he only had one rotor in stock, but that he had a guy picking up a second one and asked if it would be OK with rescheduling for 1:30-2:30 arrival that day. (Tips to other service industries: THIS is how you can be awesome at keeping your customers informed and, therefore, happy!)
he arrived as scheduled and was done in 30 min. Top notch service at a very competitive price. The fact that he comes to your house is what sets hima part as teh best. i will be using him again!
- Graham M.
A

Rating
they were great. My A/C was not working well so the mechanics completed what I purchased. then they dug a little deeper and figured out what the bigger problem was. I had been to my dealership on two different occasions, has a diagnostic done and wsa told both times they would have to have my vehicle for the whole day to figure out what was going on. I was at
Highland Springs Auto Services Provider Name Locked
's for less than two hours and they completed one project and figured out my bigger issue.
They quoted me a price on how much the work would cost.
I went back two weeks later and they fixed my A/C and it cost less than they quoted me.
I would go back to these folks in a heartbeat. Very nice, friendly, attentive and GOOD at what they do.

- Sheri B.
A

Rating
Car would not shift into park, so I could not start. With 230k miles on my Envoy, I was concerned about taking it to a transmission place that I would automatically be directed towards a new transmission. After researching the internet, I felt it was a problem with BTIS solenoid and asked them for a quote before even going in. They research and found it was part of a dealer kit and the price installed would be approx $270. So I took had it tow in.
They called me in a few hours and said it was not what I thought and they needed to replace the transmission linkage. Cost was $200 (less that what I thought). Car was ready later that day.
About 2 weeks later, I parked and could not remove the key from ignition. I also noticed that the gear shifter did not lock between gears like it use to. As usual, it was saturday afternoon so I had to wait til monday. Unable to remove key, left the battery on so it ran dead. On monday, I jump started the car and drove to
Highland Springs Auto Services Provider Name Locked
Auto with this new problem. They were ready to jump right on it, but I left it since I had another car. They called later to say it was fixed and they had recharged the battery.
When I picked up the car, they said "no charge" since it might have been related to their earlier work. Nice to meet a shop that accept responsibility.

- Richard S.
B

Rating
It was my husband who used the service but he was very pleased with the work and thought the price was fair. We would definitely consider using this shop in the future. The brakes are performing very well and the car is handling much better than before the work was done. The work was completed at the time promised. The only signficant negative is that if you're waiting for work on the premises, the waiting area is poor.
- Christine K.
A

Rating
As I was driving to work early Monday morning, I noticed the engine in my daily driver ( a 2004 Ford F-150) had a hard "miss" which increased in severity as a I accelerated. I drove it a little further to see if it would stop as the engine warmed up, but when it didn't I decided to drop it off at
Highland Springs Auto Services Provider Name Locked
- which is about 3 miles from my home. I used their night drop and had my daughter drive me to work. By 10AM I had spoken with their service advisor and had a quote for the repairs. I explained that I could not pick it up before they closed for the day, but was able to give them my payment information right over the phone. My daughter dropped me off after work to pick up my truck, which had the invoice and keys locked inside as they promised. The truck runs perfectly now! Very fair price and I'm impressed with their same day service! We will definitely consider using them again, if the need arises!
- Jeff M.
A

Rating
walk-in appointment, service took less than three hours, discussed exhaust system, removed old system and replaced with upgraded piping and muffler to pass inspection.
- Kaitlyn O.
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All Auto Services in Highland Springs, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A Auto Body Shop

10305 Hull St Rd
Midlothian, VA

A+ Mobile Detailing

5630 Bryce Lane
Richmond, VA

Aamco Transmissions & Total Car Care

7805 W Broad St
Richmond, VA

Abbott's Auto Service

11008 W Broad St
Glen Allen, VA

Abe's Auto Sales

2817 County Dr.
Petersburg, VA

Ace Glass

11525 Midlothian Turnpike
Richmond, VA

Aegis Mobile Detailing

Glen Allen, VA

all pro auto

11016 leadbetter rd.
Ashland, va

All Tune & Lube

5912 W Broad St
Richmond, VA

All Tune & Lube

4545 Pouncey Tract Rd
Glen Allen, VA

Allen Tire

13210 Midlothian Tpke
Midlothian, VA

Allen Tire INC

10140 Hull Street RD
Midlothian, VA

ALLSTAR AUTOMOTIVE

807 GROVE RD
Midlothian, VA

Andy's Automotive and Transmission

123 Commerce Park Dr.
Manquin, VA

Art's Automotive Service

1214 Athens Ave
Richmond, VA

ASAP Towing

3012 Peabody Lane
Richmond, VA

ASHLAND HITCH

10460 SUCCESS ST
Ashland, VA

ATLEE AUTO SVC INC

PO Box 3356
Mechanicsville, VA

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