Herndon Auto Painters

in Herndon, VA

Sample Reviews

A

Rating
I noticed this
on my brand new car, only 2 weeks after I bought the car. Having my car back to brand new was very important to me and I DEFINITELY called the right company to do the job. When I called (frantically) to see what could be done,
asked me to send him a photo of the
. Within 5 minutes he contacted me letting me know that he would be able to help me. He was very professional and totally reassuring when it came to answering all of my questions, and I had quite a few considering this is a brand new car.
was also very flexible when it came to my schedule and set an appointment that fit my needs. The cherry on top was that he came to my office and took care of everything while my car was parked in our company parking lot. I didn't miss a minute of work!
The fact that he was able to remove the damage from my car 100% is a miracle! My car was sitting in direct sunlight when he asked me to come take a look at it... the
was completely gone.
I recommend
to anyone that wants the best care for their car for a fantastic price. If I EVER have any other dents in my car I will absolutely use this company and service again, the experience and results were perfect!
A++++++++++++
-
C.
- Nancy C.
A

Rating
They were very helpful and professional. They provided an estimate and the cost was exactly what they quoted. We received the estimate on Friday. Brought the car in for repair on Monday morning and got it back on Tuesday afternoon. They repaired the
, repainted the fender with matching paint and clear coat. You cannot tell there was any damage there. We also had some "bug" damage on the hood and bumper, they touched up the paint for "no charge" and gave us the remainder of the paint for additional touch up. They also brought someone in to do paintless
removal on a door at a minimal cost. Overall we are very pleased with their work and service and will return to them if we need any further work.
- Keith N.

Herndon Auto Painting Articles

Auto Painting reviews in Herndon

A

Rating
My not quite 2 month old car got keyed with a largish (4-5" diameter) asterisk at a bowling
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right behind driver side passenger door, so I spent the next 3 months grinding my teeth at the unfairness of it all, until I couldn't take it anymore and started getting estimates to fix this very obvious blemish.
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at
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looked at it, asked me why I was worried so much about a smallish
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, and since it was a leased car, gave me a very fair cost option - touch up paint, clearcoat and buffing it out - that satisfied my anxiety and kept my wallet happy. He did say that if I was not happy, he'd apply the $75 cost of the cheap fix to the still cheaper than others' quote to redo it. I did have to go to the dealer to purchase appropriate touch up paint, but that was easy.
Other reputable body shops, including one affiliated with my dealership, did not ask me for reasons and quoted on a range from $800 to $1400 for the fix that
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said would be about $600 (Before $75 would be applied). Since my concerns were stemming from me having to look at the very obvious
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on my car every time I would get in, and worry that I'd have to pay big bucks when turning the car in at end of lease, he took time to explain that lease appraisers don't really care about a relatively small
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like that, that if I feel uncomfortable with it for the next 2 1/2 years, and I felt it was worth the money, I still had the option of going the full fix route, that absolutely won me over.
I'm very happy with the work (still visible but will go again for the offered buffing) and it's much less obvious now, so I can look at my car and smile instead of scowling.
By way of background, I've had previous vehicles fixed at Mountainview Auto Body when insurance was paying and thought it was worth my time to make an appointment and go for an estimate there when I was
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out the money myself.
- Renata H.
A

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After the first time the paint job looked good but there was a color match difference. The did the painting again and this time it was fine. The car is not 4-5 years older, but paint is holding well.
- Ravinder S.
A

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and team got the car in Oct 2012. He performed a major repainting and body job lasting over 1 year. He was very good communicating the details up front and sticking very close to the estimate. I added many enhancements as things moved along. The bottom line is the 66 vette looks great. I very high quality job. The price is reasonable considering the quality. The only complaint would been the amount of time he had the car. But, great work can't be rushed and I did not rush them. He also worked seamlessly with Vette Interiors of Titusville. Handing the car back and form. First interior and motor work, then to
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's, then back to
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I would certainly use
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again
- Stephen T.
A

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I received an estimate for the work and had the job complete within a few days. They removed a rusted out fender and matched the paint on an old vehicle and the work is excellent. I have not had any problems with the door handle since they replaced it. The policy of the shop is to replace parts and not do a partial repair. The work includes a lifetime guarantee.
- PATRICK B.
A

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Prompt service. In-store employees are friendly and helpful with billing and service. Installer was prompt, made sure the service was working well before leaving.
- Janice L.
D

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05/13 It was done well. My door opens and closes properly now. I had this problem with the same door about 10 years ago. It was fixed back then in the same manner at a Dealership where I had purchased it, but the problem came back to haunt me again. 08/13 see below

3 Months Later...My Door started sagging again. Apparently, they did a quick not so good fix for $150.00...Disappointing. Finally, a year later, I found Complete Auto Body, INC of
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, Florida. Their work was excellent, and a review was submitted.




.
- Kenneth B.
A

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In a word...FABULOUS!!! 5 Star Rating.
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(owner) and his staff did a meticulous job of restoring my vehicle to its original beauty. Great Paint Job and Body Work...LOOK NO FURTHER, IF YOU'RE THINKING TO RE-NEW YOUR OLDER CAR THAT HAS SENTIMENTAL VALUE.
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and his staff also work on late model cars as well as Trucks (light & heavy duty). Also, TOTAL WRECKS. Many Thanks
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,
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,
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, Florida Casino Games Dealer ,
- Kenneth B.
D

Rating
Brought a 2008 Dark Pearl Blue Honda 4 door civic to have some minor body repair done. They were having a sale on their enamel paint. They showed me two vehicles outside that had the same paint job and they looked good; paint was smooth with no real imperfections. It costed $100more to get the whole car painted. I agreed to the additional work for ~$100 more. I got the car home and was able to
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it in a more clear light in the garage rather than bright sunlight. There were numerous dust particle imperfections and paint blemishes. I brought the car back and showed the owner/manager the problems. They quickly went on the defensive making excuses about the issues. They first stated that this is a common problem with single stage enamels that was brought to my attention at the time of the sale. Reaaly, no one told me about thses potential imperfections just that it would look fabulous. Of course he states it is written on the paperwork. Yea, the small tiny print that they chose not to emphasize. They then said they can fix it by having me pay more money for a much higher $ paint job. Really, the bait and switch.
Bottom line
*They did not disclose the imperfection issues with single stage enamel at time of sale.
*I asked if there was anything I should know about paint or paint job at time of sale
*When confronted they tried the "Bait and Switch" routine
*The quality of work was less than average or poor and incomplete
They like to brag about how they do show car paint jobs. Really, perhaps they should stick to their core business and be honest with customers at time of sale.
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franchise seems to be a secondary business to them. I will not use them again and will tell my friends to go elswhere; like KNEISELs. This
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has done work for me before. This time the work was poor quality with "Bait and Switch"
If you need a quicK paint job to sell a car (like a dealer) or wish to spend an obscene amount of money then these are the guys for you. Go elsewhere with your hard earned money.
- Edward H.
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Herndon Zip Codes

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