Hampton Sunroom And Patio Articles

Sunroom And Patio reviews in Hampton

A

Rating
Great personal service. Well monitored. Good foreman. Great owner. Would recommend for any advertised work.
- Daniel Z.
F

Rating
It was one of the worst experiences I've ever had. My wife and I were looking for "a turnkey" operation to build a downstairs bedroom/living space and to upgrade/remodel other portions of our home. We wanted a firm that would work with us through design to completion. We understood that we would pay more for this service but wanted someone to oversee the entire effort. We selected Case Remodeling based on advertising and some references. Case convinced us that they had adequate "in house" resources and used few if/any subcontractors. My wife communicated with the designer and described what we wanted. We clearly articulated that we wanted good craftsmanship and quality products. It started out well. Based on the initial work, I made what proved to be a bad decision. I negotiated costs and decided to pre-pay a large portion of the work based on discounts. It quickly went "downhill" from there. Soon some of the better craftsmen were replaced by less qualified personnel; shoddy materials were selected for the work; there were delays toward completing scheduled work. I met frequently with the owner and senior managers expressing our dissatisfaction with their work. Promises were met but few kept. There were a number of problems with subcontractors who told us privately that they were not been paid. Several stopped work until payments were sorted out. My complaints were not addressed; I appealed telephonically and in writing to Case Headquarters expressing my disgust; they essentially did nothing to rectify the situation. We had lots of work that had to be redone. I paid for an independent review of the work that I documented and provided to Case but they quibbled over the smallest items and only corrected a few things. In the end, we just decided to "cut our losses" and cease working with them. My wife had health issues and it was really troubling her. I have had to redo much of what they did. The bedroom addition was poorly engineered and I had to hire a new HVAC contractor to add ducts and other features to improved circulation. My patio has been redone several times as the proper subflooring was not done. I paid independently to have the hardwood floors redone. I still have problems with the plumbing due to design features. Just last week we learned that electrical outlets were improperly installed with resultant electrical issues. Some cabinets that were supposed to be hardwood turned out to be press board. It turned out that the owner of Case Remodeling also had a separate painting company. That was not clear when we started the engagement but added confusion later.
firmsFor a long time, I wrestled with how to deal with this horrible engagement. Repeated calls to local management and the franchise owner proved fruitless. I consulted with attorneys, contemplated legal action but just decided to move on to spare my wife the agony and delays associated with seeking redress. We also wanted to enjoy our home. I thought about publicizing my story to warn others about my experience. I even purchased (and still own) the web URL: www.nocase.com. as a place to tell my story. In the end, I strongly feel that businesses like Case Remodeling should not be in business. I am the founder and CEO of a company and pride myself on doing reputable work. So should others. Lessons learned:
--- Do a more thorough job of vetting contractors: check with agencies, customers, etc. --- Do not prepay for work. --- Hand select/review all materials. --- Demand to see drawings, schematics, etc. --- Evaluate each segment of work.
- JACK E.
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All Sunrooms in Hampton, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1800REMODEL

5850 West Third St.
Los Angeles, CA

360 Construction

412 Chowan Pl
Newport News, VA

A Force of Nature Complete Restoration SVC, LLC

3436 CROFFUT PL.S.E.
Washington, DC

A Plus Affordable Home Improvement, LLC

4409 Epping Court
Chesapeake, VA

A PLUS GLASS & SCREEN

1274 Hillock Crossing
Virginia Beach, VA

A Step Above

2687 Jolly Pond Road
Williamsburg, VA

A Tandom Services Company

5120 Earlston Lane
Virginia Beach, VA

ABNER'S PAINTING & HANDYMAN

1449 OAKCREST DR
Hampton, VA

Accent Custom Carpentry

5621 E Worcester Dr
Virginia Beach, VA

Ace Home Improvements

5629 Normandy Ave
Virginia Beach, VA

Ace Renovations

320 53rd Street
Newport News, Va

AFFORDABLE CUSTOM DECKS

2505 HORSE PASTURE RD
Virginia Beach, VA

AK Construction

1444 Southhern Blvd Suite C3E
Virginia Beach, VA

Alexander Realty & Class A Builder

4604 Warwick Blvd.
Newport News, VA

ALL COLORS PAINTING

913 VIRGINA BEACH BLVD
Virginia Beach, VA

All Trades

Hampton, VA

ARCHITECTS IN DESIGN

1232 WIVENHOE CT
Virginia Beach, VA

ArtDivine Painting, A Home Improvement Company

916 Westwind Place
Virginia Beach, VA

Atlantic Coast Contractors

1118 Red Bay Lane
Chesapeake, VA

Aussie Built Construction

113 Rosewood Dr
Hampton, VA

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