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F
"I called
for a leak in the yard. It was an emergency so I expected to pay more for the repair. The tech that showed up gave me a quote of" $563.00 to dig up and repair the line if it was only a broken pvc line, total cost for everything. He continued to say he may have to dig the entire line from the sidewalk to the house if and older type of pipe or copper line was used and this could run in the thousands to repair. After I assured him the house was just recently built and I was sure the builder used pvc pipe he told me the repair would take 4 to 6 hours to complete.
evidently sends their plumbers out on emergency calls with a truck but no 1 inch pvc pipes, he dug a hole and then disappeared for 3 hours claiming he was going to Lowes and Home depots around town trying to find 1 inch pvc pipe. While he was touring Lowes and Home depots I called the
operator to try to find him and they were unable to determine his location. I went to the closest Home depot and purchased the pvc pipe myself. Once he returned he told me he went to three surrounding towns to fine pvc pipe so he did not have to open the shop which would cost an additional $300.00. I ask him if that meant my bill would be $263.00 since he told me the entire job including repairs would be the price he quoted. He said no it is still 563.00 so I don't know who the $300.00 savings was for, and I have no idea what he was doing besides padding his bill since his original estimate was 4 to 6 hours to complete the repair.The whole mess started at 2:30 and ended at 7pm, the actual repair took about 30 minutes. When he left the yard was a huge mess looked like gophers dug up the yard. Horrible mess, terrible plumber unprepared for minor plumbing problems. don't CALL THESE GUYS UNLESS YOU WANT TO GET RIPPED OFF.

-lois G.

A
"This is my 3rd time that I use this company. I am a landlord and also flipped houses. They are very professional. The price is not outrageous like other companies." The house sat emptied for 3 years so, it has black sludge in the kitchen pipe. The wall has to be cut so, they can snake the drain.

-Thasarin M.

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Local Articles in Glen Allen

What are the warning signs of a main sewer line clog?

Highly rated plumbers describe the warning signs that your main sewer line is clogged, provide tips on unclogging the line, and explain how to avoid scams.

5 ways to avoid a sewer repair or drain cleaning scam

Don't fall victim to a unnecessary service or sewer or drain cleaning scam. Here are five ways to help avoid becoming a victim.

Use a plunger as your first line of defense with a clogged toilet. It can also fix clogs in the bathtub or shower, but be sure to fill the base with an inch of water to help the plunger seal before plunging. (Photo by Katie Jacewicz)
Plumbing, Plumbing - Drain Cleaning

Plumbers say the most common cause of toilet clogs is the use of multi-ply toilet paper. Other culprits are baby wipes and other allegedly "flushable" products.

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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

Leaky plumbing messy area under the sink
Plumbing, Plumbing - Drain Cleaning

It's a good idea to get to know a good plumber before you have a plumbing emergency. Also, watch out for these red flags of possible plumbing-related scams.

Angie's List member Ronald C. of Roseville, Mich., had to install a new drain pipe after tree roots grew into the old pipe forming a clog.
Plumbing - Drain Cleaning

How often does a sewer drain need cleaning? Angie Hicks responds to a member who wants to know if sewer drain cleaning should be done regularly or as-needed.

Angie's Answers

?

From the sounds of it, you have a clog between the floor drain and the connection to the city sewer (unless you have a septic tank).  The lower flow rates of sinks / showers / dishwashers probable don't cause a backup like the washing machine does.  A couple of suggestions.

1.  Snake the drain line with a spade tip snake, twisting the snake as you advance it.  This should clear the partial blockage.

 2.  If feasable, have your washing machine discharge into a utility sink and put a strainer on the drain to catch the clothing fibre (fibres and grease from the sink probably made the clog in the first place not to mention a garbage disposal).

3.  Replace your floor drain with one that has a backflow preventer (looks like there is a ping pong ball in it).

 Good Luck

?
It is not uncommon for a plumber to have to go get the parts necessary to repair and complete the job.  It is very hard to determine what the problem is over the phone and it is not until the repair process begins that the parts needed to resolve the problem is discovered.  It may also depend on if the plumber is using hourly rates or per job rates.  I would hope the time to get the parts would be minimal and the charge would be as well!
?
FYI: CPVC and PEX are two different materials and installed differently.  PEX is not intended to be glued but instead has special crimp fittings.  PEX is a brand name of one product that is manufactured slightly differently by others as well so it is important that the same brand fittings are used to match the pipe material.

Mobile homes used CPVC for years and some still do.  It works fine but is not as strong as a properly soldered copper pipe system.  Is the contractor installing this new plumbing a licensed plumber?  I'd be surprised if he is since he's using CPVC and not PEX (or similar) or copper.  PEX pipe is even cheaper than CPVC when run by a knowledgable plumber.  It doesn't require nearly as many joints since it comes in rolls and can flex through spaces easily.

There are some groups raising a fuss about BPA and other chemicals found in plastics that don't like the use of CPVC, PVC, or PEX pipe.  I haven't seen the results of any lab tests to confirm or dispute their concerns.  As far as durability goes it's fairly safe as long as it's properly installed and secured.  It is not as susceptible to hard water damage as copper.  It absolutely must be insulated along it's entire length to protect it from contact to other materials as well as freezing.  Also, the fixtures in the house need to be grounded electrically since the pipe itself provides no electrical protection against accidental shock or electrocution.  In a copper plumbed house the system is grounded so static electricity, a short in a wire near a water line, or lightning strike will carry the current out through the pipe instead of through the water to you, ideally.

If it's installed correctly you should be fine but make sure the contractor knows what he is doing and follows the proper procedures to use CPVC pipe.

Todd Shell
Todd's Home Services
www.thomeservices.com
?
It is usually cheaper to remove part of the ceiling below and patch it after the leak has been repaired.  Remember that water can travel before settling in one area, causing the spot you've seen.  Just because it is below the toilet does not mean that the toilet is the problem.  The cheapest option is to pull the toilet and check the floor around the wax ring to see if it has been leaking.  A new wax ring only costs a few dollars.  When was the last time you caulked the shower in that bathroom?  The water can leak around the corners or at the door (if you have one) and travel along the floor joists until it pools in a lower spot on the ceiling below, then seep through.  It could also be a seal at the drain of the tub or shower. 

I get a few calls a year for this sort of thing.  It's usually something simple but can be a nightmare to diagnose, especially if the problem is intermittent.  Start with the simple possibilities and use deductive reasoning to narrow the possibilities.  Before you do a lot of damage it may pay off to hire a reputable contractor to help you make sure you've exhausted all of the imple and more obvious possibilities.

Todd Shell
Todd's Home Services
?
The simple answer is ,"No!" The only way to effectively clean grease and scum from a drain line (or a neighborhood, jk) is with high pressured water. The machine they use is called a Jetter, many drain cleaning companies have them.
?
Do you know the age of the existing valve?  Are you sure the existing valve is a ball valve and not a gate valve?  Gate valves notoriously fail after prolonged periods of being either open or shut.  The rubber washer breaks down or gets mineral build up on it and then it won't shut off.  Whether the valve is bad or not it's a lot cheaper to replace it while he's got the area dug up and working on those connections than having him return to dig it up and pull it all back apart again due to a leaking valve.  The valve will run around $20 and the pipe isn't much either (price depends on the type of pipe).  Labor is an few minutes so he likely isn't charging you any more in labor costs to put the new valve in than he would to do the rest of the work anyway.

Like Vern said, he has a minimum amount he has to charge to cover his costs and still make money.  Being a contractor of any sort is not cheap with all of the government regulation, higher fuel costs, tool costs, etc.  It probably costs him at least $200 a day just to be in business if he's a self employed independent.  More for someone with a shop and answering service, etc.  Most plumbers around here are going to charge at least $100/hour with a minimum charge.  It'll probably take him 2-3 hours to install everything so he's really not out of line.  You might be able to find someone a little cheaper but check their reputations.

Todd Shell
Todd's Home Services
San Antonio, TX

Drain Cleaning reviews in Glen Allen

A

Rating
The owner,
Glen Allen Drain Plumbers Provider Name Locked
, arrived promptly, diagnosed the problem, explained what was needed to repair it, then returned with the supplies and got the job done. He had my water back on in about 2 hours including getting the parts. He even cut out extra tree roots near the lines that could have caused future problems. Loved that he was proactive when many companies would have left the roots in hopes of more work for them. This is the only company I will use and highly recommend him!
- Pamela D.
C

Rating
Failed to do the job the first day, had to bring them back the next day, and while they finally cleared the blockage, they failed to cap the pipe, which left me with a leak. I tightened the cap and the leak finally stopped, but I was very unhappy with two failures of service in a row.

- David K.
A

Rating
At the beginning of our long ordeal, I asked knowledgeable friends for plumber recommendations, and of the "quality" names provided, the first plumber, in the town of Front Royal, took 3 DAYS to reply to my desperate phone call, then said sorry, he forgot to call me, but they were TOO BUSY anyway. And he did not even offer to put us on a wait list! The second plumber, located in Middletown, DIDN'T EVEN CALL ME BACK at all! The third plumber, from Manassas and registered on a Lowes handyman list, called me back TWO DAYS later, but by then Pipe It
Glen Allen Drain Plumbers Provider Name Locked
had come and gone and we were very happily awash in fresh, clean, blessed WATER. Let me tell you, it is pretty nasty to be without water for ANY length of time. Surely we spent at least $100 on bottled water, and even that was not enough to cover toilet flushing, laundry, washing hands, bathing, cooking, dish washing (even with paper plates & cups), kitchen cleanup, water for pets & house plants, house cleaning, etc. And, taking sponge baths and washing hair using water bottles is definitely not very pleasant or effective. Plus, do you know how HEAVY those big blue plastic 5
Glen Allen Drain Plumbers Provider Name Locked
water bottles are to lift??? My husband & I are both 73 years old and got worn out having to hoist and move the water bottles around. Towards the end of our misery we were seriously considering melting snow on our
Glen Allen Drain Plumbers Provider Name Locked
to use for flushing toilets! Pipe It Plumbers of
Glen Allen Drain Plumbers Provider Name Locked
, Va., called me back within ONE HOUR and came to our house that same afternoon. I was so happy I felt like hugging them even before they got to our door! They checked out every possible scenario involving our water supply (a well) and quickly solved the problem (pressure tank switch & gauge) using parts they carried in their truck. They were extremely courteous, cheerful, very CLEAN, listened carefully to our concerns, and gave us information about how our whole water system works. I will NEVER, EVER use any other plumber except Pipe It Plumbers of
Glen Allen Drain Plumbers Provider Name Locked
, Va. and most HIGHLY recommend them.
- Barb M.
A

Rating
Tech arrived in 1 hour of phone call. Protected floor and went right to work had Drain cleaned in couple of hours very professional.
- David M.
A

Rating
Very accommodating to my schedule. Showed up promptly and completed the work in a timely fashion. Very friendly and explained everything he was doing. I am so pleased to have this work done!
- Holly K.
C

Rating
Glen Allen Drain Plumbers Provider Name Locked
was at our house at the advice of another plumber who did not do excavation. They arrived on
Glen Allen Drain Plumbers Provider Name Locked
30 and worked for three days, including Feb 1, the day of the blizzard in our area. The guys
Glen Allen Drain Plumbers Provider Name Locked
hired were very diligent workers. They dug nine feet down without anything more than shovels and saws to cut tree roots. On the 2nd,
Glen Allen Drain Plumbers Provider Name Locked
came back to pick up a check and said he routed the line 60 feet without a problem. We had written the first check incorrectly so notified
Glen Allen Drain Plumbers Provider Name Locked
on Feb 3 that we still owed him money. He came out the 4th and my husband told him that we were still hearing gurgling in the pipes and the water in the clean out
Glen Allen Drain Plumbers Provider Name Locked
's team had put in was moving very slowly.
Glen Allen Drain Plumbers Provider Name Locked
told
Glen Allen Drain Plumbers Provider Name Locked
it was normal, and said he would come out in three months to rod us out again, but within the week we were having issues and our pipes continued making noise. Within two weeks the water was blocked again from the clean out by roots 15 feet out. We had to have the original plumber back in to reroute the
line. He told us he had tried for quite awhile to reach
Glen Allen Drain Plumbers Provider Name Locked
, but could not.
I emailed
Glen Allen Drain Plumbers Provider Name Locked
outlining the above, but got no reply. I tried calling but the line did not connect. I had had no issue reaching him prior to this.
Not at all satisfied with this company and will not hire them again. Our yard has a huge sunken hole in it due to the guys digging in the blizzard and not being able to continue filling in the hole. They also left a large amount of clay soil piled up against our SIlver Maple tree, which is not good for the tree especially after all the roots that were cut.
Learned a lesson the hard way to never hire based on another plumber's recommendation regardless of how good the other plumber is.
- Nancy D.
F

Rating
I called and was told that they would give a free estimate. The man who arrived took one look at my water heater and said I needed a new one since I had a tiny (and I mean tiny) bit of rust around the plate at the top. He also looked at the date and said my water heater was 14 years old. Since our unit was only 7 years old, I found that impossible. He then said I needed a new water heater with a heat expansion tank. If I didn't want the rust to happen again I would also require a filtration and water conditioning system. I told him I did not want that and maybe he should look at the water heater elements to see if one of them was not working. He insisted that I just needed a new water heater and this "system". All this to the tune of $3,759.00. I thanked him politely. I had someone else come look at the water heater, which is 2 years old, and found that the reason I did not have enough hot water is because one of the elements was turned to the lowest possible setting. It is working great! I feel that this was a bait and switch plan. I never asked for a new water heater. I definitely never asked for, nor wanted, a water filtration system. I believe this is the reason for the start of Angie's List...to avoid this kind of business. I have used Angie's List many times and have always (until now) been pleased with the results. This business deserves an F rating and should be investigated for its bait and switch and strong arm tactics.
- NIKKI D.
A

Rating
Arrived earlier than expected, which was great for my schedule. They were thorough & professional. They explained the situation, the problem and then resolved it. Again,
Glen Allen Drain Plumbers Provider Name Locked
responded to the situation and the quality of their work was outstanding.
- Joe J.

All Drain Plumbers in Glen Allen, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A & J Home Remodeling

3212 South 13th Rd
Arlington

A-1 Sewer & Drain Plumbing & Heating

516 S Military Hwy
Virginia Beach

A-Z Handyman Services LLC

4101 Hamlin Ct
Chester

A.E.I. Installations

PO Box 2949
Mechanicsville

Absolute Plumbing & Mechanical

PO Box 5825
Midlothian

Affordable Plumbing

4215 Farmhill Ln
Chesterfield

Aguilar Plumbing

Diamond Ct
Mechanicsville

Aire Serv of Huntsville

2106 W Ferry Way SW

All About Plumbing Service & Repair

5116 Carters Pond Ct
Henrico

Alliance Air & Duct Inc

10301 Hull Street Road
Midlothian

allphase home repair and improvements

9741 Fordwych Dr
Richmond

Alphin and Associates LLC

22 Villa Ave
Gordonsville

ANP Plumbing LLC

4558 Market Rd

Atlantic Green LLC

10825 Houser Dr
Fredericksburg

Bachman Plumbing

8705 Tarrytown Dr
Henrico

BAZ Construction

8 Raines Ave
Sandston

Bennetts Home Improvement

4807 Monaco Dr
Sandston

Best Price Plumbing Inc.

11324 Longtown Drive
Midlothian

Bill Fenwick Plumbing Inc

11623 Columbia Park Dr E

Bubbas Handyman Service

3803 Chamberlayne Ave
Richmond

Bug Busters Pest Control Services Inc.

1400 W. Third St.
Farmville

BURCHER PLUMBING

PO BOX 5299
Midlothian

BURGWIN PLUMBING & GAS FITTING LLC

357 WALTON PARK RD
Midlothian

C.J.R. Plumbing LLC

6942 Mason Run Drive
Richmond

Carroll Plumbing & Heating Inc

2108 Maywill St
Richmond

Chase Inc

100 Oak Glen St
Richmond

CURRAN BROTHERS PLUMBING INC

PO BOX 1172
Mechanicsville

Davenport Mechanical

401 Old Country Ter
Midlothian

Dennis W. Spiller General Contracting LLC

1404 Rhode Island Ave.
Glen Allen

Disaster Response Inc. - VA, DC & MD

8200 Greensboro Drive
Mclean

Dominion Plumbing

9200 Belcherwood RD
Chesterfield

Dr. Tom, LLC.

18140 Shumans Rd
Ruther Glen

Dynamic Drain Technologies LLC

2597 Quality Ct.
Virginia Beach

ED'S HOME REPAIR

10831 west broad st
Glen Allen

EPC Elmore's Plumbing Co LLC

1629 Log Cabin Rd
Beaverdam

Ferguson Mechanical, LLC

4700 Brookridge Rd
Chesterfield

Flinn's Rooter Service LLC

PO Box 4952
Midlothian

Foley Plumbing Inc

6583 Merchant Place
Warrenton

FOSTER PLUMBING & HEATING, INC.

11301 BUSINESS CENTER DR.
Richmond

G & C's Home Improvement, LLC

PO Box 2875
Chesterfield

GMJ Construction & Maintenance

5719 Cartersville Road
Powhatan

Green Home Plumbing

1112 Edgeworth rd
Mechanicsville

GUIRKIN PLUMBING & HEATING

8447 Glazebrook Avenue
Henrico

Gundlach Plumbing & Heating

2500 Waco St.
Henrico

Handyman Perfection, LLC

8404 Yolanda Road
Henrico

HARRIE PLUMBING & HEATING

25114 RICHMOND TPKE
Ruther Glen

Harrison Construction LLC

PO Box 2001
Midlothian

Harry's Plumbing and Heating

2507 Libbie ave.
Richmond

Hawthorne's Plumbing Inc

PO Box 490
Rockville

HOBGOOD PLUMBING

7703 OFFSHORE DR
Chesterfield

J T Waters Inc

10120 Heritage Ln
Glen Allen

James River Air Conditioning Co.

1905 Westmorland St
Richmond

Jarratt Plumbing

205 North Mesa Drive
Hopewell

Joe P Clark Inc

5518 Mcclellan Rd
Mechanicsville

Keil Plumbing & Heating Inc

2507 Willard Rd
Henrico

Kelleher

1301 School St
Richmond

Larry the Plumber LLC

Providence Forge

LDM Associates LLC

Chesterfield

Levic Construction Company Inc

11912 Middlecoff Dr
Chester

M R ELLIS & SONS INCORPORATED

6803 STAPLES MILL RD
Henrico

MC DANIEL MECHANICAL

11234 Scots Quarter Rd
Glen Allen

Medlin Plumbing

7627 Hull St
Richmond

Mendoza, Dr. Israel R.

2303 N Parham Rd
Henrico

Michael & Son Services Inc

5740 General Washington Dr
Alexandria

Michael & Son Services Richmond

1407 Cummings Drive
Richmond

Mid-Atlantic Waterproofing of VA

8382 Terminal Road
Lorton

Mike Wilson Plumbing

9419 Brocket dr
Midlothian

Mr Rooter Of Richmond

PO Box 2532
Midlothian

Muldoon Plumbing & Heating, Inc.

14822 Gilmans Cross Ct
Glen Allen

MURPHEY INC

21 W 21st St
Richmond

NOBLE HOME REPAIRS

PO BOX 35181
Richmond

Pay less plumbing services.

5466 Mechanicsville Turnpike
Mechanicsville

Perfect Contracting Corp.

9361 Springmount Terrace
Chesterfield

Perfect Plumbing LLC

606 Roxbury Industrial Ctr
Charles City

Plumber On The Way of Central Virginia

13231 Bent Creek Rd
Amelia

POWELL PLUMBING INC

2895 JOHNSONWAY TERRACE
Powhatan

Quality For Less, LLC

15597 John Diskin Circle
Woodbridge

R J Tilley Plumbing & Heating Inc

11058 Washington Hwy
Glen Allen

Renovate America

2704 Timber Court
Henrico

Rhino Rooter

11 Cushing Ave

Rhodes construction

8905 lawndale st rich, va 23237
Richmond

Rhodes construction company

1220 Richeson ave
Richmond

Richmond Plumbing LLC

9467 Manorwood Dr
Mechanicsville

Richmond Window Corporation

2810 W Cary St
Richmond

Riker Mechanical

3200 Township Line Road

Robinson's Plumbing Service

420 Southlake Blvd
Richmond

Roger Carney Plumbing Co

6143 Old Newportville Rd

Roto-Rooter Plumbing & Drain Services

2921 Cardwell Rd
Richmond

SLIGH PLUMBING & HEATING CO

208 S 15TH AVE
Hopewell

Spotlight Builders

9200 Belcherwood Rd
Chesterfield

Stemmle Plumbing Repair Inc

PO Box 35680
Richmond

STEPHENS PLUMBING SOLUTIONS INC

9404 FARMINGTON CT
Henrico

STONEMAN HEATING & AIR CONDITIONING

1636 E OAK LAKE BLVD
Midlothian

The Plumbing Crew

9955 Royerton Drive
Henrico

TP&L Contracting Services

PO Box 37311
Richmond

Trogdon Enterprises

PO Box 74292
North Chesterfield

TRUESERV INC

8366 LITTLE FLORIDA RD
Mechanicsville

Tyson Cleaning and Caregiver Service

7556 Prarie Rd.
Richmond

Underground Services First

2906 Chamberlayne Ave
Richmond

VA Premier Plumbing

105 Hickory Dr
Manakin Sabot

Vinny's Home Repair

9001 Pocahontas Trail
Williamsburg

WADE STATON PLUMBING

1920 HUGUENOT TRAIL
Powhatan

Wingo Brothers

510 Woodstock Rd
Richmond

Woodfin

8180 Mechanicsville Tpke
Mechanicsville

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