Gate City Hvac Articles

Sample Reviews

F

Rating
We have a slow leak in water valve in flower bed. Employee
Gate City HVAC Contractors Provider Name Locked
quoted the following: $49 for quote (says 'free estimate' - we were charged for 'evaluation') $550 to replace 3/4 PUB for post $45 for home service plan We did pay $49 'evaluation' fee. Due to excessive charge for repair we did not hire for repair work.
- Carolyn W.
A

Rating
Gate City HVAC Contractors Provider Name Locked
with
Gate City HVAC Contractors Provider Name Locked
was quick to respond to our Angie's List email after we purchased the "Big Deal" and worked to accommodate our schedule to do the work.
Gate City HVAC Contractors Provider Name Locked
was very prompt, courteous and professional. First, he checked all connections in the the attic unit, which was in good working order, and then proceeded to the outside unit. He cleaned the condenser fins, those fine metallic blades that surround the unit. They were dirty with dust, dead grass, floating "cotton" from cottonwood trees, and debris from crepe myrtles.
Gate City HVAC Contractors Provider Name Locked
explained that the central fan sucks air through them, and the debris blocks the airflow, reducing the unit’s cooling ability.
Gate City HVAC Contractors Provider Name Locked
then brought out his gauges to check for proper refrigerant levels. Our level tested a little low, so
Gate City HVAC Contractors Provider Name Locked
proceeded to add 1 lb of freon to the unit, which immediately brought the levels back up to acceptable.
Gate City HVAC Contractors Provider Name Locked
then checked and replaced the air filter (which we provided) in our high ceiling.
I was extremely pleased with
Gate City HVAC Contractors Provider Name Locked
. He was helpful, knowledgeable, and flexible. He is clearly dedicated to ensuring his customers are satisfied and their systems are safe and efficient. I would not hesitate to recommend
Gate City HVAC Contractors Provider Name Locked
with
Gate City HVAC Contractors Provider Name Locked
to others, and to call him again the next time we have HVAC needs!
- Audrey T.
F

Rating
Awful customer service. In all of my years of home ownership, I have never had the type of experience with an owner of a company like I did a few weeks ago. After seeing all of the As on Angie's List for
Gate City HVAC Contractors Provider Name Locked
Air and Heating, I contacted the scheduler to have someone provide an estimate on a new furnace.
Gate City HVAC Contractors Provider Name Locked
, the President, arrived late (I had to call his office to get an ETA) and was in a very bad mood. He did not say hello, he did not furnish his business card until the 2nd time I asked, and did not make eye contact with me. He then noted the water in my furnace room and said I needed a new air conditioner. Then he verbally told me the cost and then e-mailed me an estimate from his smartphone. I asked him if he had planned to measure my unit or tell me the tons needed based upon my square footage or provide any more information. His response in a nutshell was that he simply knew what I needed and the cost will be up to $7000 to replace both. I was quite confused because he just mentioned that I did not need a furnace yet gave me a quote for both an air conditioner and furnace. I asked him what was wrong with my air conditioner, and he did not clarify. I asked why water was leaking, and he did not explain. I asked why I needed a new furnace when he said I did not earlier in our chat, and he did not explain. I felt like
Gate City HVAC Contractors Provider Name Locked
simply did not want to be at my home and was in a hurry to go home. Even my tenants were stunned by his demeanor. So, I hired another company to replace my air conditioner and the owner actually explained to me what was wrong with my air conditioner, put a tool against it to test the output (which
Gate City HVAC Contractors Provider Name Locked
did not even do), and provided me with several options. The new company even tested my furnace (which
Gate City HVAC Contractors Provider Name Locked
did not do) and determined it does not need to be replaced. More importantly, the company I hired treated me with respect, dignity and professionalism.
- Robin B.
A

Rating
Awesome. We called on Saturday at 4pm and was there just after 6pm. Worked fasted. Kept us informed. Had the parts needed, and charged fair price. Could not be happier!!! We recommend highly!
- CJ W.
A

Rating
Catching up on reviews from earlier this year - On Christmas Eve, when we had guests on the way, our furnace stopped working. I called up H&F Service Co, and they scheduled
Gate City HVAC Contractors Provider Name Locked
to come out within a few hours (and remember, this was Christmas eve). He was able to diagnose the problem as a lack of oxygen getting into the furnace and said it seemed something on the roof was blocking the airflow into the pipe collar. We had just had work done on the pipe collars the day before, but
Gate City HVAC Contractors Provider Name Locked
didn't know that, so I was impressed that he was able to figure out the problem right away. He obviously wasn't going to do work on our roof, but he was able to open the door to the furnace enough to let in a little oxygen, which temporarily solved the problem (and saved our Christmas!) until we could get the roofers back out. In addition to the excellent diagnostics job, I also thought the fee for an emergency, ill-timed visit was reasonable.
- Amy C.
A

Rating
First, let me say that of all of my experience with HVAC experts, Precision was the absolute best. Why? Unlike many other HVAC techs, Mr.
Gate City HVAC Contractors Provider Name Locked
answers his phone 24 hours, and was immediately available to come to my home within hours of my call. He is pleasant, knowledgeable, calm and professional. He arrived on time, conducted a thorough review of my unit, and provided a clear explanation of what the issues were. I really liked the fact that he did not just walk in and try to sell me an expensive unit. Rather, he gave me my options by providing me the
Gate City HVAC Contractors Provider Name Locked
facts that any consumer should want: cost to repair versus cost to replace. I opted to replace my unit, but did not feel haggled. He explained to me the various units, functionality, warranties and needs for my square footage. His delivery was very logical and I did not feel bamboozled by the costs. His team was on time for the job, laid out a special rug to prevent mud tracking through my home, and completed the job in 4.5 hours. When done, his team cleaned up, hauled the old unit without leaving mud tracks. On a business note, Precision is also technologically saavy, and must have a computer center in the van because I received a very nicely printed invoice for my deposit and my final payment within minutes. I highly recommend Precision for HVAC work.
- Robin B.
A

Rating
Tech was friendly and explained exactly what he was doing. Arrived within the window and completed the service in a timely fashion.
- Kevin D.
A

Rating
GREAT! I have used
Gate City HVAC Contractors Provider Name Locked
& Air more than once and they have always exceeded my expectations. Both office and service personnel are friendly, polite, respectful, and very helpful in all aspects from start to finish.
- Donna K.
A

Rating
I called and spoke with
Gate City HVAC Contractors Provider Name Locked
stating one of our two AC units was not working. I mentioned we are short on cash right now and even though the unit is 14 years old, we really couldn't afford to replace it at this time.
Gate City HVAC Contractors Provider Name Locked
took the time to answer all of my questions, even though it was late in the day on a Saturday, and thoroughly explained what possibly was wrong with our unit. He also explained the truth about R22 and the future of it (as compared to other repair places that made it sound like I had to buy a new unit soon).
Monday afternoon
Gate City HVAC Contractors Provider Name Locked
came out and worked on the unit. He answered my questions as he worked and didn't seem to mind me looking over his shoulder. He replaced the capacitor along with a couple of other tune-up items.
I firmly believe I have found an honest HVAC repair company that I will gladly use again in the future.
Good job,
Gate City HVAC Contractors Provider Name Locked
!
- cyndi G.
A

Rating
I initially spoke with
Gate City HVAC Contractors Provider Name Locked
who said someone would come out today as this was a critical situation, but it would be this afternoon.
Gate City HVAC Contractors Provider Name Locked
called first and then showed up in mid-afternoon. I thought that was great given I had just called that morning for an appointment. He advised that both drains were clogged and the drain outside had been draining for some time as there were water
Gate City HVAC Contractors Provider Name Locked
on the stucco.
I have just moved to
Gate City HVAC Contractors Provider Name Locked
. Kudos to the ADT alarm system installer who alerted me to the seriousness of the problem and kudos to
Gate City HVAC Contractors Provider Name Locked
from
Gate City HVAC Contractors Provider Name Locked
who showed me that the problem was much more severe than I thought.
- TINA T.
110% Guaranteed Money Back

We think we're the best, and we can prove it.

Try an annual plan and if you want to cancel in your first year, we'll refund you 110%

Annual Plans Only

All HVAC Contractors in Gate City, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A & J Gas Service

111 Housewright Rd
Church Hill, TN

Advanced Heat Pump Systems Inc

2909 Rocky Top Rd
Johnson City, TN

AIR CONTROL SVC

321 GREYSTONE DR
Bluff City, TN

Air Movers Inc

1008 Bluff City Hwy
Bristol, TN

ATC Cooling & Heating / AT Contractors, LLC

120 Brookfield Lane
Kingsport, TN

Avery Heating and Air Conditioning

1301 Millers Gap Highway
Newland, NC

Byers Well Drilling Inc

1442 Blue Ridge Hwy
Blairsville, GA

Clymens Auto Repair

5242 Memorrial Blvd
Kingsport,

Crosswhite A/C Sales & Service

20207 Benhams Rd
Bristol, VA

Custom Heating & Air Conditioning LLC

119 E Main Blvd
Church Hill, TN

Don's Heating & Air

227 Wolfe Laurel Circle
Mount Carmel, TN

Dwight Mumpower HVAC Service

121 N. Creek Drive
Gray, TN

Excel Building & Development

931 SW Grand Reserve Blvd
Port Saint Lucie, FL

Fugate Heating & Cooling

PO Box 9025
Gray, TN

GILLIAM'S HEATING & COOLING

5424 Odd Fellow Rd
Kingsport, TN

Hayes Intermountain Heating And Cooling

487 Cherry Hill Rd
Limestone, TN

High Tech Home Warranties

PO Box 24881
Raleigh, NC

Home Services Heating & Air conditioning

1435 Christians Bend RD
Church Hill, TN

HVAC Inc

101 3rd St
Bristol, TN

Johnson City Area Home Builders Association

1001 N Roan St
Johnson City, TN

Join Angie's List to get the best local reviews in Gate City.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Heating Repair
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money