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Todd's Home Services
As stated above, it can vary between companies.
Typically just an inspection implies you do not have a contract or agreement that may include discounts or free repairs.
With our company you would get the annual maintenace service that you should do every year, and if repairs are needed, they are extra, but you aviod paying a "service call charge" that would be related to most repairs, because you are paying for the "inspection" and we are already on site.
Inspections are often discounted in the slow seasons, and can usually be found advertised , at reduced prices , on Angie's List.
So consider Angie's List and find the best of the best in HVAC contractors!
Since you asked this question over a year ago, I'm pretty sure you've already made your decision but I'd like to offer you some advice. You mentioned your husband vacuumed the coils and it worked for a couple more weeks. Chances are the condenser coils were very dirty when he did this. When refrigerator condenser coils are dirty, the compressor overheats and heat will cause a compressor to fail prematurely. You should vacuum or blow out your condenser coils regularly. Today's refrigerator compressors are not made to last like they were in the past. I remember when it wasn't unusual for a compressor to last 30 years. You won't see that happen with the way refrigerator compressors are made today. Regular cleaning of your condenser coils is crucial in preventing premature failure of your compressor. For more tips, check out my article here on Angie's list titled "How To Avoid Appliance Repairs"
Appliance Repair reviews in Front Royal
When I arrived home, I saw their notes and figured that, since they saw no issues, it was fine to run the washer. Of course, 5 minutes into the cycle, there was water leaking everywhere. Nothing had been resolved.
I called back the company and told them it was still leaking. They told me they didnt know why it was leaking because they ran it in quick wash mode and nothing happened. I told them that's the cycle I had just used and there was water all over the place. They seemed stumped so we agreed to set up an appointment for the next day between 1 to 3pm.
Our appointment time came and went and nobody showed up. I gave them a 30 minute grace period figuring they were running late, then called up. I got their voice mail and left a message asking that someone call. At 5pm I called again and got no answer. Nobody called or even messaged us through Angie's List to explain. Very lame.
So in summation, we had a leaking washer. They came, ran it once, allegedly didn't see anything wrong. They left us a $79 bill. On the next use the washer was still leaking. They made a followup appointment, didnt honor it, nor call/message us to explain why they failed to show.
I used Angie's List about 50 times in 3 years. This is the first time I've had such a bad experience and the first F rating I've ever left. Very surprised at them considering the good reviews.
"To Whom it May Concern,
I want to write this letter to let you know about the experience we have had the past month dealing with a
This time we were told we needed to order a new mainboard and a new ice maker and they would back in about a week when those arrived. The technician this time told us those would not fix the problem and we needed a new compressor and a new dryer fan (I believe). The only compressor they had was on a truck in Utah and they would be back in 9 days to fix it. As it turns out, they had one on the truck and one technician (
As a result of the work they did, we not only had to throw out our entire freezer full of food, but they caused the fridge portion to stop working as well so we had to throw out at least half of the food in our fridge. Also as a result of the work, there is a new noise coming from the refrigerator. We had another technician out AGAIN and he said the tubing was too close to the cabinet, amplifying the sound of the compressor. If this noise had been present when the fridge was first installed (only 10 months ago) we would have returned it during the grace period because it is a highly disturbing sound much like ringing in our ears.
I want to bring to your attention the caliber of these technicians. Although
We were told to call about the food loss you offer and were told that unless we purchased the Protection Agreement we would not qualify. This refrigerator is less than a year old, we had been without a freezer for weeks and had to throw out hundreds of dollars of food. As a result of the work done by your technicians, we also had to throw out a large amount of the food in our fridge as well. This is completely unreasonable to expect us to pay for the replacement of all of this, especially since half of it was the fault of your employees. I can understand needing to have the Protection Agreement after the initial one year warranty, but within that one year, you should not expect to have your fridge go out and have to replace all your food already.
At the current time, I have receipts totaling over $1,900 put into the repair of this fridge over the course of FIVE visits in less than a month’s time, which is more than we paid for it new. We had two different technicians tell us this is a lemon and
I am very concerned because I believe it is only a short matter of time before something else goes wrong with this, and we only have about 1 more month on the warranty. With everything that has already gone wrong, and now with the new noise it is making, I do not feel comfortable spending the hundreds of dollars to restock the food because I
We buy all our appliances from
Our fridge CONSTANTLY makes a highly annoying noise, regardless of if it's cycling on or not. It makes me so angry every day hearing it and being reminded of this experience. When it goes out, we will definitely be shopping somewhere else!! Please shop somewhere else!!
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