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Window Treatment reviews in Falls Church
I had to make multiple rescheduling with your company (through a coupon from Angie’s List) because of changes in dates from my window installers. Customer service to me is extremely important and I wanted to provide you with positive feedback: ...More />
1. Each time I called the main number to reschedule my appointment, each representative was very courteous and professional. No one was rude or discourteous. Everyone was very helpful.
Can you tell how pleased I am with your company? You and your staff are doing a great job and really stand out against the competition. I will be calling again and recommending you to many of my friends. If your assistant could please send me about 20 business cards, I want to hand them out to colleagues and family. That says a lot coming from me as I have very high expectations.
Thanks again and Happy Holidays!
Two days later on Thursday, the consultant
As we were discussing my remodeling project, I happened to mention that I had recently had a worker come over to fix a crack in our living room ceiling through a deal I'd purchased on Angie's List - and then she told me that they offer 10% off to Angie's List members. Wow - so glad that came up!!
The total price of the shades only came up when she told me what the deposit would be, with the balance due at install. I was shocked - I had no idea window treatments would be so expensive! But hey, what do you want for a quality custom product that is ready THE
The window for the installer to come the
The thing that really won me over about these guys is that the foreman of the two-person installation team noticed a minor issue with radius of a tricky circular cut on one of the door treatments they were installing. Rather than install it and wait to see if I noticed anything (and I might not have, frankly), he decided on the spot that it didn't meet the company standards, and went to the effort of calling it to my attention, even though I hadn't noticed the issue at all personally. To me, that type of honestly -- coupled with the authority on the part of the installation team to fix something they feel isn't up to standards -- made me realize on the spot that we'd made the right call choosing these guys over the other offeror.
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All Window Treatment Experts in Falls Church, VA
Silver Spring, MD
Mt. Airy, MD
Falls Church, VA
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