Falls Church Water Damage Restoration Services

in Falls Church, VA

Water Damage Restoration Reviews in Falls Church

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We had used
before for cleanup related to a sewer line backup and were happy with their work, so we had high expectations when we hired them a second time. This time, we asked them to get rid of all of the dirt, rocks, and dust left behind after two separate contractors did extensive jackhammering in our basement, first to replace the sewer line, and then to install drainage under our basement slab.
gave us an estimate via e-mail since they already were familiar with our basement. We then scheduled them, and they arrived right on time. They stayed for several hours and cleaned just about every surface in our basement, even wiping down all of our storage bins, boxes, and other belongings that had accumulated a thick
of construction dust. Our basement now looks and smells much better. We hope we'll never need this type of service again, but if we do,
,
, and
will be our first call.
- MARY S.
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and his team were very professional and provided high quality work. They were very detail-oriented and made sure everything was done in the right way. This was my first flooded basement experience, and they took time to make sure I understood the process and provided good recommendations.
- Cheuk W.

Falls Church Water Damage Restoration Articles

Water Damage Restoration reviews in Falls Church

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Falls Church Water And Smoke Damage Specialists Provider Name Locked
was fabulous -- far exceeding any wishes or expectations I might have had. He took care of the problems, worked with the restoration contractor, and cleaned up the place after all of the work was done. He made a difficult situation as good as it could have been.
- Janice C.
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Over a ten day period in September of 2013, the owner and staff of
Falls Church Water And Smoke Damage Specialists Provider Name Locked
provided us excellent customer service, support, pride in workmanship, and professionalism. They even say the "T" word (thank you) on a regular basis, as in "thank you for your business'. Practices which, in today's global
Falls Church Water And Smoke Damage Specialists Provider Name Locked
place, are the exception rather than the norm. A leaking water valve, connected to our upstairs toilet, created major damages to our downstairs bathroom and laundry room.

A bi-fold door separates the washer/dryer from our bedroom. We had no idea as to how long the walls and ceiling had been hiding water and possibly high levels of mold and/or other bacteria. What heightened our stress was that we both have asthma and that up until then, we felt that our month-long respiratory problems were the result of seasonal issues.

Therefore, repairs were in the "emergency/time is of the essence" category. We did not have the time to do our normal "Angie Check".

We contacted our neighbors for a referral. Owner
Falls Church Water And Smoke Damage Specialists Provider Name Locked
of
Falls Church Water And Smoke Damage Specialists Provider Name Locked
Services Inc and his staff had just completed major renovations to the new addition onto their home including: replacement of their attic duct system, installation of a HVAC system including a very complicated radiant heated floor system, filing all necessary county permits and being present for all inspections. I called
Falls Church Water And Smoke Damage Specialists Provider Name Locked
on a Friday, hoping that someone would be able to come out the following Monday. I was absolutely amazed that the owner contacted me one hour later to arrange to drop by Saturday.

The next day, at 9:30am, the owner called to let me know that he would arrive in about thirty minutes.
Falls Church Water And Smoke Damage Specialists Provider Name Locked
rang our door bell at 9:50am, ten minutes before our 10am appointment.

As requested, he contacted the insurance company's independent adjuster so that they would arrange a mutually convenient time to inspect the damaged areas and agree as to what the minimal immediate corrective actions should be.

Mr.
Falls Church Water And Smoke Damage Specialists Provider Name Locked
continued to act on our behalf by communicating with the adjuster and senior claims manager on multiple occasions, via phone and email correspondence, answering their questions and providing detailed documentation to substantiate the need for additional repairs previously concealed by wet ceiling, walls, and floor. To me, they all conversed in an unintelligible foreign language.

We have two final comments for our review of
Falls Church Water And Smoke Damage Specialists Provider Name Locked
(Heating and Plumbing) Services Inc.:

Pristine is the best word to describe what our home looked like, inside and outside, when the plumbers and other restoration people left our driveway for the final time. Similar as to how a good outdoorsman leaves their camp site, their carbon footprint was undetectable. And yes, the downstairs bathroom which they had used all week was squeaky clean.

The owners concern for, and emphasis on, customer satisfaction is underscored when he (and staff) provides customers with his personal cell phone number.

Falls Church Water And Smoke Damage Specialists Provider Name Locked
Stern

- bill S.
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Falls Church Water And Smoke Damage Specialists Provider Name Locked
has been cleaning our carpets for years! They were the first to come to mind when we needed help with our water damage. They removed & disposed of our wet carpet and padding, and treated all areas with a mold & mildew treatment. They were professional, timely, and have great customer service & a very competitive cost!
Falls Church Water And Smoke Damage Specialists Provider Name Locked
& the team are great, I will use them again!
- Meleah B.
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As a result of heavy rain, water backed up from a drain and flooded our basement on September 8. Neighbors with a pump and a shop vac helped us get the standing water out, but the wall-to-wall carpeting in the family room, which takes up the finished part of he basement, was soaked. We called
Falls Church Water And Smoke Damage Specialists Provider Name Locked
; and
Falls Church Water And Smoke Damage Specialists Provider Name Locked
, the proprietor, came out the next day to assess the situation. He quickly brought in heavy-duty equipment and personnel to extract water ( a lot of it!) from the carpet. Subsequently he had fans and a large dehumidifier set up to
Falls Church Water And Smoke Damage Specialists Provider Name Locked
the drying process.

Falls Church Water And Smoke Damage Specialists Provider Name Locked
and his crew worked tirelessly straight through the weekend to take care of our problem. When we decided that we wanted to get rid of the carpet,
Falls Church Water And Smoke Damage Specialists Provider Name Locked
came in on Sunday and pulled it up (having to move furniture in the process) and came in the next day to haul it away. We couldn't have been more satisfied with
Falls Church Water And Smoke Damage Specialists Provider Name Locked
's performance. Their positive attitude towards what had to be an onerous job helped us deal with what was, for us, a traumatic experience. From start to finish their work was exemplary. Moreover, their charges were eminently fair. We'd give the company our highest recommendation.
- Kenneth G.
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The whole experience was great. Timur is very professional. He came out to give us a quote that was loads better than other quotes we received, and he started work 2 days later. We plan on hiring him again in the future when we complete our downstairs bathroom.
- Emily R.
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Punctuality and Responsiveness: We had them out for an estimate. We called on Saturday after intense rains during which our basement flooded. They called on Sunday at 5:00 to say they were in the neighborhood. We raced home. They inexplicably did not show up until 8:30 pm. While there, they told us that the work had to be done within 48 hours of the flood and that they would come back Monday, the next day, to finish up the work. When we called Monday morning to find out what time, they said Monday afternoon. Then they said Monday evening. My husband stayed home from work in the afternoon and stayed in (despite having plans) for the evening. The company never showed up at all on Monday. It's now Tuesday and they say they hope to make it out today. Meanwhile, we are now outside the 48 hour limit, possibly growing mold in our basement. If they had just told us they were too busy to see us, we could have made alternate arrangements. Instead, they kept promising to show up and never did. Professionalism and Competence: When their technician came out Sunday evening, he said we had black water on the carpet, it was unsalvageable, and had to be cut out. We agreed that we would remove the carpet ourselves, and they would come back and spray anti-microbial treatment on Monday. We removed the carpet and did not pay particular attention to maintaining it in stellar condition because we were told that--because the water was black water--there was no way it could be put back in. We have since learned from another carpet company, and every website pulled up by google, that black water is water that is mixed with sewage and usually comes up through the toilet. The contractor new that water had flooded in through the basement door. If he had any professional judgment at all, he would have known that this was not black water. We have also learned from our carpet company that carpets not exposed to black water are absolutely salvageable. So we are not about $3000 further in the hole because carpet that could have been cleaned and returned has now been destroyed. If I can save someone the pain and cost of having to work with this company, I would.
- Elizabeth P.
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Falls Church Water And Smoke Damage Specialists Provider Name Locked
(
Falls Church Water And Smoke Damage Specialists Provider Name Locked
and
Falls Church Water And Smoke Damage Specialists Provider Name Locked
) have been in contracting for decades. Even their carpenters have 20-30yrs of experience. They showed up, stayed on the job until it was finished, did more than expected, and the workmanship was very, very good.

We had this project completed back in 2003. The house was in very bad shape, with much amateur work over the years (structural and cosmetic).
Falls Church Water And Smoke Damage Specialists Provider Name Locked
is so experienced, they came up with good solutions for every problem they encountered. A bad ceiling was both furred out and covered with drywall on one very uneven side, and skim coated on the other. Walls were made straight and trimwork was perfect. The kitchen, basement, basement stairs came out wonderfully. They soundproofed the basement rooms making the house seem much larger.

We I recently hired them again to do a $300,000 pop-top addition on our house. As I type this, the 1st floor of the house is gutted, and the roof is open to the sky (covered by a tarp that is keeping the rain out). I have been working closely with them on this project and it reminded me of just how competent, experienced and quality oriented they are. I'll write another review with pictures once the current project is completed.

Falls Church Water And Smoke Damage Specialists Provider Name Locked
probably isn't the cheapest contractor I could have hired, but the experience in handling the many problems that pop up in a remodel correctly and the quality of the workmanship make them a much better value, and possibly cheaper in the long run.


- David O.
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I had water damage to my condo floors from a leak in my air conditioner / heat convector unit.
Falls Church Water And Smoke Damage Specialists Provider Name Locked
the owner was very professional on the phone, very clear about how the process worked and how he would work with my insurance provider. He came over in less than an hour with 2 technicians who worked quickly to pull up my parquet floor, vacum the water, cut some drywall and then applied a spray everywhere necessary to prevent the growth of mold. They were quick and efficient. They left 2 dryers and a huge industrial dehumidifier in my living room for three days to make sure everything is bone dry.....the dehumidfier works so well and I'm amazed at the water its draining via a long hose into my sink....very happy with their service
- BRENDA K.
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All Water And Smoke Damage Specialists in Falls Church, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

200 Degrees Hot Steam Cleaning

825 Booker Pl
Capitol Heights, MD

3-R Contracting, LLC

237 East Davis Street
Culpeper, VA

A CARPET ENGINEER

12421 WILLOW FALLS DR
Herndon, VA

A One Call Handyman Service

11703 Newport Mill Rd
Silver Spring, MD

A Plus Carpet & Flooring

9151 Red Branch Rd
Columbia, MD

A+ Carpet Cleaning & Flooring

9179 Burnet Ct
Manassas, VA

ABC Cleaning Restoration & Home Improvement Inc.

4502 N Carlin Springs Rd
Arlington, VA

Abe’s Plumbing in VA

7237 Calvert St
Annandale, VA

Absolute Carpet Care

45921 Maries Rd
Sterling, VA

Acclaimed Restorations

7313 Bath St
Springfield, VA

Acclaimned Home Solutions Inc.

5645 general washington dr
Alexandria, VA

ACE Multi-Cleaning And Restoration LLC

3009 Southern Ave
Temple Hills, MD

Adams Hardwood Flooring

7289 Edgehill St
Gloucester, VA

AFC CARPET SVC

2865 DUNLEIGH DR
Dunkirk, MD

AFTER HOURS HOME IMPROVEMENT LLC

4051 Backlick Rd.
Springfield, VA

Aisner Management

11727 north shore drive
Reston, VA

AJ Ross Service

5406 Riverdale Rd
Riverdale, MD

Albert's Carpet and Upholstery Cleaning

708 Thayer Avenue
Silver Spring, MD

Alexandria Restoration ACE

409 King Street
Alexandria, VA

Shop Local Water Damage Restoration Services in Falls Church, VA

Falls Church Zip Codes

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