"This was handled professionally from the estimate right through to cleanup. I had a prompt response to my request for an estimate, got the estimate quickly thereafter and settled on a date within a few weeks. The crew came on time, worked efficiently, ...more and the floors look beautiful. They taped plastic sheets up to protect the rest of my house and even put plastic over my
shades so there was less dust in the house than I expected.
Rated Review by Gale E.
"Never received service. Would like refund. Send several emails and left a phone message; very poor follow up, so I would not want to engage this contractor for fear he would not follow-through on job.
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Fairfax Wood Flooring Experts Reviews
"I contacted the company and the receptionist said someone would call me. I had to call them at least twice more before we got someone to come out and look at the bad polyurethane spots. The technician came out and said they would re-do the bad areas. He said someone would call us in about two days. I finally had to call them after two weeks. I ...more had to call one more time before the company called us to set up a time.
was supposed to be at our house between 9 and 12. No one showed up. I called them to let them know. The person answering the phone offered to have someone call me. I said for them not to bother. This whole process had gone on for well over a month with no resolution. I would not recommend them.
The original job was an Angie's List special and I believe they did not want to put any more effort into the job than they had to. "
"It went great. They gave us a terrific price, they had the exact product to match the flooring on our first floor, the installer never gave up and finished the job in one day- including a few little tweeks we requested before he left. I'd use them again. The young guy at the front desk was personable, customer oriented, and ensured we were getting ...more a good estimate. The back office folks are not as personable, but they knew what they were doing & got it done."
"From start to finish the "transaction" was seamless. Mr. J.
patiently showed us hardwood floor over a period of 3+ months. He gave us MANY estimates based on the choices we made. Once we finalized our choice, we set the date for installation. The very polite and courteous crew arrived on time and went right to work. ...more In two days they installed hardwood in our kitchen, living & dining rooms, four levels of stairs, the 2nd floor landing and the upstairs hallway. They moved all the big furniture as they worked and put it all back in the exact spot when they were finished. (They mapped the furniture plan out before they started so they knew where everything went when they finished. They didn't even have to ask us.) The guys were knowledgeable, careful and polite. Of course there was residual dust, but all-in-all, they left the house neat and clean. Very nice company and staff! So glad we worked with them on this renovation project! "
was the best value. I have done work with them before. The crews were on time, courteous, and professional. They took care not to let the cat out of the basement. They addressed my questions and requests for corrections. The receptionist
is very personable and responsive ...more -- calling each day to let me know what time to expect the crew and asking how things were going. Its important to be able to reach someone in the office even on Saturday if crews are out working. There was a lot of dust to clean and paint to touch up afterwards - which I guess goes with the territory. "
"The job included removing existing ceramic tile flooring in the foyer and kitchen.
was quick to provide a job quote based on several different scenarios to pick from. The installed arrived as promised and did a great job removing the existing flooring and leaving it clean afterwards. The 3 1/2 inch hardwood was installed in ...more the living room, dining room, foyer, study, powder room, hall and kitchen. Carpet was installed in the four upper level bedrooms, sitting room, and main level family room. Duraceramic flooring was installed in the laundry room and master bathroom. The final installation looked fantastic. "
was at the Expo show in Chantilly. Than we saw their truck in our neighborhood and checked their web page.
We were looking for a traditional remodeling company as they seem to be more profound to us. After doing quiet some company research, we visited several showrooms. One of them was
At first, they seemed like only doing kitchen & bath remodeling. In the showroom however, we saw they do much more than
that, after asking questions. The helpful lady in the showroom scheduled us for our deck estimate and we were very excited. Koksal, one of the designers came out with his technical supervisors Fauzi and took some measures and pictures of the area we were planning to have a deck this summer. Fauzi said there was not a problem to pull permits and schedule inspections as he would arrange it all the time.
He actually was licensed to draw a deck with his architectural background. As we saw
’s drawings for our deck, that we have been longed for years, we were fascinated. We have been saving for this project a few years and finally we could go ahead now. It just took so long to find a good company that would actually design & build decks.
All the work was amazingly performed within just 2 weeks! Every morning the workers came at 8am until 5pm or sometimes longer. It was a very structured and perfectly organized construction progress. Fauzi stopped by every other day. It was just watching a dream come true.
We received follow up emails by the nice lady we met, and found out her name was Nili. We mentioned to Nili that
should definitely show deck pictures on
webpage. Otherwise people would not know that
does more than kitchen and bath. Well, our next project is to update our hardwood flooring and basement carpet. And we will certainly go with
, as we
know that they will take care of what we need. We had a wonderful summer with quiet some barbeque parties on our beautiful deck. I know that a few of our friends already got in touch with
for a showroom visit and estimate.
It’s great to know that there are still these kinds of traditional businesses with really good customer focus!
Thanks Guys, I hope we can work together with another project soon."
"The work took two and a half days. The workers were prompt and courteous. The owner came the week before to give me an estimate. After I agreed with it, I sent a half payment. The other half I gave to them after the work was finished.
They did a very good job on hardwood that had been covered with carpet (which had already been stripped) for decades.