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Faber Countertop Installation Articles
Countertop Installation reviews in Faber
Overall, the end result for the kitchen was very good and we are very pleased with the look of our new kitchen. The
On the downside coordinating with the provider was difficult. I contacted them via angies mail, email (twice) and called them 3 times. The third time I got someone and was called back to schedule the work. Getting a hold of someone took about 3 weeks. I felt like the Angies deal I bought was something they did as a company but didn't have much interest in the fulfillment of.
The appointment I had was at 4PM. The provider arrived at 6:30PM. So not super punctual. I am surmising that larger jobs get priority etc. and since this job was small it ran into issues.
knowledgeable and friendly. They spent over an hour with us when we
first went in to pick out the soapstone slabs for our new master bath.
Then they held them for a year and a half while we actually built the
master bath. During that time we realized we had some special fitting
issues with our tub faucet set. I spoke with
would do whatever it would take to make it work. It was complicated and
he bent over backwards working with my husband and me to make it right.
And it is right.
top last week and did a fabulous job. It was a fascinating process to
watch. You wouldn't want someone who doesn't totally know what they are
doing installing you soapstone.
fabricator and installer. They are on it every step of the way. I
couldn't be happier with their work.
They came and measured... a very duplicated. We were told it would be 2-3 weeks for the counters to be delivered. After waiting for 6 weeks, we finally called Lowe's to ask about it and Lowe's had no idea they hadn't been delivered. ( I suspect they were slow in delivering because they are located more than 70 miles from us.. it is a relatively small job, and they were waiting for another job in our area to fill in their trip.)
They finally arrived with our countertops, with no apologies for taking so long. There are two sections... one is a
When my husband began to put the sink in, he realized the hole was too big for the sink. There was about an eighth of an inch around the edges, and not enough to put a good bead of caulk to hold the sink. The sink mfg. recommended at least a fourth inch of caulk.
To make a long story short... we called
To compensate for
I have been very happy with my new kitchen from Lowe's... even though it took 4 months to complete instead of the expected two months.... but if you consider getting a new kitchen from Lowe's, please tell them you do NOT want
My only complaint is they gave you the stereotypical time window when they would arrive. True to form they arrived at the last possible moment. This was only an issue because they deemed it a one day job and were in our house up until dinner time.
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