Eagle Rock Veterinarian Articles

Sample Reviews

A

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Everything was great, very friendly. The doctors and staff were very patient with my dog
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and I, and explained everything in detail. I would highly recommend them.
- tammy G.
F

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NEVER TAKE YOUR PETS TO
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!!! We took our 4 year old wheaten terrier
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there 11 days ago to have a cyst removed from the back of her neck. She had an 8 inch incision on her neck that was jagged and the suturing looked like I would stitch up a pork roast, not what I would expect from a professional veterinary surgeon (Dr.
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). On the following Tuesday (5 days later) we took her back to the vet because Addsion was not acting like herself and the left side of her incision didn't look like it was healing well (my wife is a Physician Assistant, so I trust her ability to assess an incision's health). We were told the incision was fine and that there was nothing wrong with her. Friday (3 days later) I took her back to the vet because the incision was creating some discharge. I was told by the nurse/tech (never once saw that doctor at any of these visits) the discharge was normal and was given a second round of antibiotics to give her. Yesterday (10 days post surgery) we had an appointment to have the incision evaluated and possibly have the sutures removed (if appropriate to do so).
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was taken back and 20 minutes later I was told the incision was fine and her sutures had been removed and that she could resume normal activity. We had not left the vet parking lot and she scratched her neck ONE time and 5 of the 8 inches of the incision opened back up. I took her back into the vet and again not seeing the doctor a tech/nurse took her back and I was told staples were being put in and a bandage on her foot to keep her from scratching it. She was given no pain meds after having staples put in her neck!! When my wife called this morning to talk to Dr.
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, after I had put in a call to him yesterday afternoon and this morning neither of which was returned, he told my wife that we were "excessively needy" and that he stands by his decision to take the sutures out when he did and that it is our dogs fault that the incision opened back up. My wife was also told that our dog shouldn't be in pain and shouldn't need any pain meds. HELLO SHE HAS STAPLES IN HER NECK!! Needless to say we are taking our chart from them and going elsewhere to find care for our precious little one. PLEASE don't LET DR.
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TOUCH YOUR PET HE OBVIOUSLY DOESN'T CARE ABOUT THEIR WELL-BEING AND IS TOO BUSY TO BE BOTHERED WITH PROVIDING APPROPRIATE AFTERCARE.
- Drew N.
B

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The Dr. and staff were very welcoming, took their time answering our questions, were very sweet to our dog. They took a precautionary blood test and found the dog needed antibiotics for tick related issues. They listened when we let them know she does not do well on antibiotics, and provided some solutions. Gave her the rabies shot and new tags, and made another appointment for distemper shot. They have a websight that you can voluntarily
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your dog and keep track of her records. Very positive experience
- Kim H.
D

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Both dogs, at the time they were seen, were diagnosed with allergies. Concerns with brought up with both animals about the possibility that this may be something more (possible third eyelid problem with
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, and collapsed trachea on
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) but were basically brushed off as the cause being allergies. Two months after
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was seen she was rushed to Emergency Vet on 7/20/14 with severe gastrointestinal problems -which may have been related to liver disease (enzymes 3-4 times normal) and the vet, after hearing her panting, immediately said she was sure she had a collapsing larynx which had been going on for some time and the decision was made to euthanize her at that time as she was slowly suffocating and would eventually not be able to breathe at all. Due to this, gastro symptoms were not even addressed. This was the "allergy" that Dr. Brichler had diagnosed.
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, at that time, was still having eye problems even with the allergy shot and eye drops she had received. One week after
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was euthanized, 10 days after being diagnosed with "allergies",
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suddenly went blind and was also rushed to emergency vet. This vet diagnosed her with a systemic infection that took her sight. Lymphoma was also considered as the cause. Vet stated if it were a bacterial infection and she had been treated earlier she would most likely have not gone completely blind. Maggies eyes also started bulging due to eye pressure She was treated with antibiotics and steroids to see if she would improve. She did not. One month later, on 8/20/14,
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was also euthanized -exactly one month after
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passed. These pets had been patients of Dr. Brichler for most of their lives and had been extremely well cared for in the beginning. As this clinic gets busier, very busy, less time seems to be taken with the animals and the owners concerns. Unfortunately this time and care has diminished to the point where 2 beloved family pets within the last 2 months have suffered. These animals belong to my daughters were greatly loved and will be greatly missed. A letter regarding the above concerns and in much more detail was sent to Dr. Brichler by my daughter (
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's owner) on 8/11/14 requesting 4 additional pets records as she is no longer comfortable using their services. Above info has been taken from that letter and I was asked to post this review as she is not an Angie's list member
- Peggy H.
A

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On August 25th my dog had a condition (inflamed cyst on leg). The dog had been seen by the Vet at LHVS last February for almost the identical condition. I had a prescription topical spray left over from the previous visit. I called to explain the problem, explained what we were doing for the dog and received the Vet's recommendations. If not better before the weekend I need to call so the dog can be seen.
- George D.
A

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Falcon is an extraordinary vet who makes the owner and pet feel comfortable with service. His prices are competitive (cheaper) then most places in town for basic service because he cares about the community and desires people to give their pets the shots they need. My rabies shot was 12 dollars, the spay service for a one year old was 140 dollars and the appointments are only about 35 dollars. Vets are expensive but this one does his best to be accesible and take great care of your pet. I would argue better care then the crazy expensive clinics in town.
- Christine F.
A

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We had a 15 year old Dalmatian who one afternoon was struggling to use her back legs. We took her to a vet in
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. They suggested options totaling $1000. After reviewing the options and recognizing we had a senior dog we elected to simply take the pain medication and see how she was in the morning. The following morning she was worse and now not only were her bad legs not working but her front legs had given out as well. She was unable to stand and could only lie on her side, she was a dog with neurological problems and suffered from seizures. The vet mentioned that if it was neurological it could result in her being paraplegic. The vet we went to was a high priced place that gave us options that did not make sense for a 15 year old dog with neurological issues. We were there for over 2 hours and we were highly annoyed. We came home and did some research on the internet and found
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. Their website said they prided themselves on taking care of animals like their owners would and making their care affordable. That Saturday morning when our Dalmatian could not walk and looked like she had no life left in her we decided to go to
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. When we arrived they were very caring and compassionate about our situation. They put us in a private room as they could see we were upset. They assisted in carrying our dog into the room and left us in peace until the vet was available. The vet came in and explained what they were going to do as it was obvious she needed to be put down. He stayed in the room throughout the entire time and was overly sensitive to our sadness, he offered his condolences. We then thought that perhaps they would offer affordable teeth cleaning for our 7 year old Chihuahua. The other vet we used to go to charged approximately $700 for a teeth cleaning. We contacted
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and they charged $130 (this included cleaning, mild anesthesia and antibiotics &pain medication). We took our Chihuahua before 9am and picked her up at 3pm. She was perfectly fine and her teeth were sparkling white. It is evident that
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is a practice in a small town that offers veterinary services to families at an affordable price. They are professional and caring. I will no longer go anywhere else.
- Nelida T.
A

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I have been taking my pets to Dr.
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and Dr.
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since moving to
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County in 2002. Since that time I have lost the originals pets of old age and gained new pets. They are the very best vets around. They take the necessary time to diagnose some of the most complicated illnesses we have experienced with some of our pets. They have gone through the grieving process with us on several of our pets and yes it may take a little longer on some visits but I know they are giving someone else the same attention during their time of need or seriousness that I have also been given. I have a number of friends that I have referred to them and they drive from
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Beach and from Titusville to see them, that is how awesome we think they are. Our pets are part of our family and that is how they are treated at
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. I buy specialty food from there as well and they always have it waiting on me at the front. The front staff and the Vet Techs are so caring and always very helpful to me. I cannot say enough good things about this Vet Clinic.
- Renee G.
A

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has treated four of our elderly kitties now. They are so thoughtful of our cats' needs. They use techniques to make the kitties more comfortable and less scared, such as always taking the lid off the cat carrier, rather than pulling them out (when they're already terrified) and using those plug-in scent things that help cats feel more at ease. They very quickly call you with lab results. They will even call you in the evenings or on weekends right after tests to let you know how your cat is doing. They communicate clearly when helping you make difficult decisions. They are respectful of the client's wishes, but will tell you what they recommend. They help allay fears when you are going through really frightening things, such as having to put your cat to sleep. They are the perfect combination of excellent vets with superior bedside manner. Words cannot convey what a wonderful clinic this is!
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City is sooooo lucky to have them!!!
- CAROL H.
A

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On the morning of August 19, 2014 I took my dog Spirit to his oncologist, where he was being treated for cancer.
I then heard the devastating news that she could do nothing more to save him, and the merciful thing to do at that point was
to euthanize him. Once I made the decision, I wanted to do this immediately so my dog would not suffer one minute longer.
I also wanted to do this at my home, where Spirit had lived and thrived.
I was referred to Dr.
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by the pet crematorium
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Pet as well as a previous vet I had used. Dr.
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was able to rearrange her schedule so she could come at a time at which my children and family members could be present.
She was a compassionate and sensitive veterinarian at a very emotional time for all of us. The procedure was quick but we were able to make it more of a memorial, and I appreciated that.
- Conrad P.
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All Veterinarians in Eagle Rock, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Advante Members Only

140 E 28 th St
Brooklyn, NY

Angels of Assisi

415 Campbell Ave SW
Roanoke, VA

Animal Care Center of Salem

1035 Electric Rd
Salem, VA

ANIMAL MEDICAL ASSOCIATES INC

410 CARVER AVE NE
Roanoke, VA

Avian & Exotic Pet Clinic Of Roanoke

3959 Electric Rd
Roanoke, VA

Bone-A-Fide Animal Chiropractic

Roanoke, Va
Virginia Beach, VA

Botetourt Veterinary Hospital

5598 Roanoke Rd
Troutville, VA

Cave Spring Veterinary Clinic

4538 Old Cave Spring Rd
Roanoke, VA

Cave Spring Veterinary Clinic

4538 Old Cave Spring Rd
Roanoke, VA

De Rolf Animal Hospital

1401 Mill Race Dr
Salem, VA

HANGING ROCK ANIMAL HOSPITAL

1910 LOCH HAVEN DR
Roanoke, VA

Heartstrings Pet Lodging And Spa

809 Patrick Henry Dr
Blacksburg, VA

JG McGinness Foot Orthotics

1445 Dekalb Street
Norristown, PA

MAIN STREET VETERINARY CLINIC

1504 N MAIN ST
Blacksburg, VA

Pet Health Clinic

840 Roanoke Rd
Daleville, VA

Pet Vet Roanoke LLC

2133 Electric Rd
Roanoke, VA

Roanoke Animal Hospital

2814 Franklin Rd SW
Roanoke, VA

Southern Hills Animal Hospital

3827 Hite St
Roanoke, VA

Town & Country Veterinary Services

1605 N Franklin St
Christiansburg, VA

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