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Dulles Flooring Articles
I had the most contact with
I have three examples of the exceptional experience we had with the entire process. The first was with the sales team.
The second example was with the installation team. I can not stress how good of a job they did. They hand scrolled some of the hardwood around the stone fireplace to make it blend in perfectly. They were always punctual, very polite, and answered my many questions.
The third was we ran into an unexpected bump. Several of the stairs ordered through EzTread were the wrong size. This was noticed by the installation team very early in the process, and they notified the owner about the issue.
After everything was done and the proverbial dust had settled (and Swiffered) the crew came back for a final walk through and touched up any scratches or dings that were noticed. Again, the attention to detail was appreciated.
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