Reviews for Chesterfield Cleaning Services

A
Rated Review by C Russell G.
"
contacted me promptly once I purchased the Angie's List special and worked with me to schedule the appointment. I had just returned home from a yearlong deployment, and my house had sat idle during my absence and I wanted a clean place that smelled clean with which to return to. 2 people arrived and they worked the entire time they were there, cleaning cobwebs, dusting, sweeping, cleaning and scrubbing the bathrooms, my kitchen and inside the fridge (which had been emptied prior to my departure), mopping and even running the vacuum as they left; needlessly as a loved one had enlisted a carpet cleaning service a couple weeks before I landed home. Their efforts left me with a house that not only looked and smelled clean, but was truly clean. Between the prompt response to a schedule request, the fantastic job they performed, and
's repeat call upon their departure to ensure my satisfaction, I cannot recommend them highly enough.
"

D
Rated Review by Jackie B.
"They cleaned well enough, but I have cats and their hair plus the kitty litter dust is everywhere in spite of cleaning daily by myself. The crew would clean the great room but would not clean under the sofa, chair or coffee table that rolls. I have wood floors and this furniture moves very easily. I have mentioned this many times to the crew but they still would not clean under these items. Furthermore, in my Florida Room where the cats have their pans, the crew does not mop that floor; they vacuum only. I have a 1700 sq ft house and the crew of (3) stay less than an hour. In the beginning when they started a few months ago, there were (4) on the team and they stayed at least an hour and a half. I called and told them I was canceling my service. They have since contacted me and assured me that this will be taken care of on the next visit at no charge - we'll see.
They returned to clean on 6/10/14. The crew stayed about 1 1/2 hours and cleaned again. However, I was not satisfied as I discovered again they are not cleaning under cabinets that are set off the floor and easily accessible to clean.
I called back and again told them I did not want the service going forward.


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Chesterfield Cleaning Services Reviews

N
"As customers of
Chesterfield Cleaning Services Provider Name Locked
we have been extremely pleased for over twelve years. When they leave after an appointment, the house is extremely clean. Our planned bi-weekly schedule suits our needs and is always performed on the day planned. If a scheduling issue arises with either the provider or ourselves, the owner works with us to mutually reschedule a day that works--including the Friday before or the Monday after the week we have scheduled. If we have an issue with one of his employees (only happened once regarding work ethic) he takes care of the issue promptly. One thing people may see as a potential problem is the fact that, if we are gone for three weeks at a time, we owe for a cleaning we didn't actually get. The reason I don't see that as a problem is three-fold: 1) it's our fault they can't get into our house, 2) the situation is spelled out in the contract, and 3) the owner hasn't increased our fee IN TWELVE YEARS. Amazing!!!
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D
"Very disappointed in our service. We bought the pre-paid offer which of course doesn't cover our sized house. We agreed on an additional sum to do the whole house. There were 2 ladies that showed up, as agreed. One of the two worked at a snails pace and it went about 3 hours longer than they thought it would. That would have been fine if the work was done well. A spring cleaning was advertised as a full house deep clean. I lost count of how many horizontal surfaces were not touched. Also, we were told that "we are a move and dust everything kind of company." Well, our book cases didn't get touched!
Our intention was to hire them afterwards on a regular basis. No
Chesterfield Cleaning Services Provider Name Locked
. We have had 4 different companies come out and quote since then and it was embarrassing that during our walk-thrus, each found additional huge dust areas that weren't touched as well as parts of our MASTER SHOWER that weren't even cleaned.
Finally, we were supposed to also get a call the next day for a follow up on how it went and now we are 4 days out and I still haven't heard from someone. This was a borderline F grade and I am extremely unhappy right now!
"
A
"
Chesterfield Cleaning Services Provider Name Locked
was a little late arriving because we have a confusing address. She arrived with a helper and quickly removed several loads of step stools, buckets and cleaning supplies from her car. She didn't need instructions, just came in and got to work as though she had done the job a million times.
Chesterfield Cleaning Services Provider Name Locked
took part of the house and her helper took part of the house. They cleaned everything as they got to it, vacuuming, dusting, washing woodwork, windows, even light fixtures.
Chesterfield Cleaning Services Provider Name Locked
was even on her hands and knees washing my hardwood floors. When they finished the whole house was spotless, even the interior of my microwave/convection oven. They worked for 3 hours and even stayed a few minutes late to finish up to their satisfaction. I highly recommend
Chesterfield Cleaning Services Provider Name Locked
.
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A
"The service went very well. I plan to use them in the future and would recommend this them to others. I'm very glad we chose to try their special on Angie's List. Thank you!
Chesterfield Cleaning Services Provider Name Locked
contacted me shortly after purchasing the special and was extremely accommodating to our needs and dates desired. I couldn't have been more pleased.
"
C
"This was the second scheduled cleaning. We agreed to have a monthly cleaning if we could have the same team (blue team) so that we would not have to train and orient the people for each visit. We were told that this would not be a problem. When the team showed up they were all new and my wife had to go over all of the instructions again. This team did not do as good a job and they also caused some damage to the wall on our staircase. They were using a canister vacuum and the girl lost control coming down the stepa and it bounced off the wall and damaged the dry wall. After this experience and the fact that we could not be assured that the same team would come each month we cancelled all future service.
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A
"Purchased the service through an Angie's List deal. Contacted the owner to schedule an appointment on very short notice during the Christmas holiday season. Was pleasantly surprised that he was able to schedule our service just a few days before Christmas on a Saturday. The service was scheduled for 9:00 AM and 2 employees were sent to work a 2-hour block. They contacted us at 9:00 AM due to an issue with directions to the house and were on the job by approximately 9:05 AM. After brief introductions, they asked about our cleaning priorities and went straight to work. Both employees worked steadily for the full 2 hours and periodically asked for us to check to confirm that the work was being performed to our satisfaction. No issues at all with the service. The best compliment came from my adult son who visited during the holidays and remarked that the house looked great...better than he had seen it in some time. The next day, we received a follow up call from the owner to check on the work performed. The entire experience was excellent.
"
A
"Service was excellent.
Chesterfield Cleaning Services Provider Name Locked
is extremely professional and all work was done as I requested. I am very pleased with the overall job and would absolutely use
Chesterfield Cleaning Services Provider Name Locked
, again. In fact, I asked about their availability for bi-weekly cleanings, however, she explained that the travel distance to our neighborhood every 2 weeks was not really reasonable for her..... :-( Again, I am extremely pleased with
Chesterfield Cleaning Services Provider Name Locked
's service -- EXCELLENT JOB!

"
A
"The house always smelled clean and fresh but not chemically enhanced, and she and
Chesterfield Cleaning Services Provider Name Locked
were always very reliable about correcting any concerns I had before they left. The only reason I no longer employ
Chesterfield Cleaning Services Provider Name Locked
and her crew is that she consolidated her services to no longer include Chesterfield County.


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All Cleaning Services in Chesterfield, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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@ Your Service, Inc.

1201 Sweet Willow Dr.
Midlothian, VA

A Clean Break

101 N PINETTA DR UNIT 35153
Richmond, VA

A Clean Solution

2510 Cromwell Rd
North Chesterfield, VA

A Sparkling Enterprise, LLC.

12425 Mount Hermon Road
Ashland, VA

Aaron's Cleaning Service

PO Box 1795
Chesterfield, VA

All For Cobalt In Home Pet Care

4006 West Court
Chesterfield, VA

All Shine House cleaning

911 palace way # A
Richmond, VA

Alphin and Associates LLC

22 Villa Ave
Gordonsville, VA

Angela's Cleaning Services

2740 Grantwood Rd
Richmond, VA

Atlantic Furniture Service,Inc

P.O. Box 3253
Chester, VA

Atlantic Power Wash Exterior Cleaning & Coatings

228 Citation Drive
Newport News, VA

Bev's Cleaning Service

PO Box 1716
Midlothian, VA

Billy's & Sons power washing

5010 Deerfeild rd
Ruther Glen, VA

Brazilian Painting

721 E 4th St Apt 7
Richmond, VA

Brooks Handyman Services

3716 Dogwood Ave
Chester, VA

Browns House Washing and Roof Stain Removal

7061 Ann Cabell ct
Mechanicsville, VA

Bubbas Handyman Service

3803 Chamberlayne Avenue
Richmond, VA