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Phone call a day in advance to confirm. The gentlemen were most courteous. Arrived promply and got to work. They did an outstanding job of restretching the carpet in two bedrooms and our finished attic. (Carpet had buckled considerably in two rooms.)
They did a great job. The attic was a bit of a challenge due to the fact that we have almost never walked on that carpet in almost 8 years, so it was stiff and more difficult to tackle than the bedrooms. But, they did a great job on all three rooms. Also did some minor repair work in the basement where the original installation had been poorly done.
We are contemplating having them come back for some tile repair work as well.
Great overall experience.
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Colonial Heights, VA