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Courier Services to Avoid

17

Top Rated Courier Services

7

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Over 1,538 reviews for
Charlottesville Courier Services from people just like you.

A
"They arrived on time and ready to work. They brought moving pads to assemble the furniture on so there were no scratches or damage to my floors. They worked quickly" and carefully, getting the furniture together and did a great job. They were polite, considerate and I'll be using this service again. I recommend their service.

-Rebecca C.

F
"On two separate occasions, these guys were hired to move furniture out of my house: I sold a sofa to customer number one, who then hired
" to pick it up. The sofa was on the second floor, and instead of turning it on end to walk it down the stairs, they decided to lift it up over a half-wall and lower it that way, ending up scraping the wall pretty thoroughly. The man who had hired them felt really badly, but we will be able to repair it ourselves. The second instance was much worse. Customer number two hired
to pick up a large armoire she'd purchased from me. It was in the entry hall, which seemed like it would be a
move - or I wouldn't have allowed them back in my house. Rather than carry the piece out, they literally cartwheeled the armoire, end over end, out the front door and down three steps. I've never seen anything of the kind. Of course, this ended up doing some damage to the piece. Per her request, I ended up passing on a professional furniture repair recommendation. In short, NO I would not recommend their services, no matter the price.

-Frederic G.

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Local Articles in Charlottesville

Errand and delivery services

Busy folks can save time and money by outsourcing a variety of business-related tasks, relying on individuals and small companies to provide mailing, delivery, errand-running, buying and other services.

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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

Courier reviews in Charlottesville

A

Rating
I am happiest about the fact that they ship faster than you expected. If there is a problem, they are quick to respond and correct the problem. They will offer a replacement or a refund. They are very responsive on their customer service. Ordering is easy. They offer a wide variety of pricing for the things you shop for. It has been very stress-free.
- Barb K.
A

Rating
Really great service and something I have thought was long needed in Rock Hill. Website is easy to use to order. Delivery was 1/2 early (which might be a concern if I did not happen to be home), but the young man who delivered the sushi was apologetic and very nice. Would highly recommend this service.
- Challye H.
A

Rating
Came on time. Called ahead to let me know they were coming. Coordinated with furniture store on my order. Very reasonable price.
- Sandra V.
F

Rating
We were contacted at lunchtime during the work week for a 4-hour deliver window between 10:00am and 2:00pm the next day. When I explained to the scheduler that neither my husband or I could leave work on less than a day's notice's for something like this, she said that they would call back to schedule the next week. I contacted them again that evening and explained that at no point was was less than a day's lead time going to be sufficient during the work week. The "scheduling supervisor" I was transferred time told me that this was just the way their business worked and maybe it would work out next week - they only deliver between 8:00am and 5:00pm Monday through Friday. I explained the situation again that less than a day's lead time is insufficient.
While I had planned on contacting Wayfair the next day after work, they attempted to deliver the dresser during the window of time that I told two people wouldn't work! Further, he called and left a message and said he was 10 minutes from the house!
I contacted Wayfair customer service and explained the situation. Initially I thought I was going to be disregarded but when I explained that unless the services per the website were met, they could take the item back and I would not pay any fees. I subsequently got a phone call from Guardian with approximately 3 days notice to deliver (Thursday evening to the following Monday afternoon). It was supposed to be a delivery window of 1pm to 5pm but they called to deliver early by 12:30pm. I was able to accommodate this so we agreed to delivery early. They didn't arrive within a half an hour and when they did arrive the box was badly damaged. The driver wanted signatures for the half an hour call ahead window and the condition of the box and furniture. I told him that he could wait for us to open the box if he wanted but I wasn't going to sign for the condition of the furniture until I could see it, especially with the damaged state of the box. He wouldn't wait so I noted the box damaged on his form and noted that I couldn't see into the box to verify the furniture's condition. Also of note was the delivery driver who stated " well you're home today" to which I replied that his company had been told that we couldn't be home for the appointment time and then he complained the the dog barked at him through the door when he showed up for said, unscheduled appointment.
We opened the box and the dresser was badly damaged....and by badly I mean 2 crossbars broken, bent drawer slides and 4 of the 5 plastic drawer guides were broken or cracked. Also, the backside of a drawer face was missing a chunk. It appeared the dresser had been dropped on it's side from a height.
I contacted Wayfair and again explained the situation. While I had a very pleasant customer service person at Wayfair my only options to receive a replacement (no option from removing the unusable dresser) were to pick it up 1.5 hours away or use
Charlottesville Courier Services Provider Name Locked
again. I recounted my previous experience to this customer service person and she assured me she would follow up on the progress of the replacement deliver.
The replacement dresser shipped quickly and I was routinely using the tracking information to see when we might be contacted to schedule delivery. Per the tracking info provided by Wayfair as of the evening of 7/13/2015 it was still en route to the local delivery service (in this case
Charlottesville Courier Services Provider Name Locked
). On 7/14/2015 I was home due to being sick and was leaving the house at 2:05pm for a medical appointment. At this time I saw a truck parked near our drive. The 2 young men asked if this was our address and they were here to deliver a chest of drawers. I told them that no one ever called to schedule delivery and told them that I of course didn't receive a call with a half an hour delivery window. They stated that they were told to deliver and if no one was home to leave it outside! (Note wood furniture outside on a day of forecasted rain and thunderstorms.)
I left to get to the appointment on time and the furniture was left outside the garage.We then had to get it inside, in spite of the service that was supposed to be inside the entryway. I contacted customer service at Guardian and have not received a response. I will contact Wayfair to remove them as a service provider or I will never buy from them again. I also will never buy from any company that utilizes
Charlottesville Courier Services Provider Name Locked
. I also plan on passing this on to friends, family, co-workers and all the social media sites we have at our disposal.
- Gina Y.
F

Rating
I called this afternoon to inquire as to a price for a courier. I accidentally hung up on the person with whom I was speaking because my teenage son called on a different line and I hit "end" rather than "decline"...it happens to all of us. Anyway, I called back and offered by my apology and explanation for hanging up the phone...to "
Charlottesville Courier Services Provider Name Locked
" who answered the phone. I was met with rudeness and a statement by him that I had an attitude problem. REALLY???? I called back to apologize for accidentally hanging up on him. He is clearly the one with the attitude problem. Apparently, faceless, out of town, prospective clients are his fodder for misdirected anger whipping posts. Great customer service "
Charlottesville Courier Services Provider Name Locked
". And, I'll be posting this to yelp experience and any other social media outlets that I can because I can't remember when I have been treated so rudely,
- Susan S.
F

Rating
Ikea contracts with
Charlottesville Courier Services Provider Name Locked
. The product was scheduled to be delivered on 6/28/2015.
I received a call on 7/7/2015 indicating Dynamix was "in the midst of scheduling people due to the truck being delayed coming to the warehouse" and asked that I return their call.
Anyone know what that means?
Anyways... I returned their call. After being transferred to 4 people and asked for the same information 4 times, I was frustrated. I let
Charlottesville Courier Services Provider Name Locked
know that I was frustrated.
Charlottesville Courier Services Provider Name Locked
hung up on me.
The product will now be delivered on
Charlottesville Courier Services Provider Name Locked
18, a full three weeks late.
- MICHAEL B.
A

Rating
Charlottesville Courier Services Provider Name Locked
and his crew are really professional, responsive, and ensure you get great service. when I had any concerns,
Charlottesville Courier Services Provider Name Locked
was quick to respond and take care of me as a customer. love
Charlottesville Courier Services Provider Name Locked
- Amy L.
F

Rating
I hear nothing on Monday, so I start calling their office and get a busy off the hook noise for over an hour. . Come 330pm I am able to leave a message
Charlottesville Courier Services Provider Name Locked
answering system. I try again 20 mins later and get
Charlottesville Courier Services Provider Name Locked
. She says they cannot deliver for another week now. I ask to speak to a manager.
Charlottesville Courier Services Provider Name Locked
gets
Charlottesville Courier Services Provider Name Locked
phone. He is unkind and says the earliest he can deliver is next Friday. I told him I was promised the bed Monday by the driver. He said the driver doesn't make the schedule and that he won't rearrange 30
Charlottesville Courier Services Provider Name Locked
a day to accommodate me. I told him I'm pregnant and my old bed is hurting me terribly and I've already waited a month for my bed. He told me I could " send it back if I didn't like it. It's up to me " then he hung up on me. I called back to tell them to return the bed and they wouldn't answer. I eventually got the answering machine and left a message If u use these jokers who say they do a "fast delivery service". Never mind their business is only 15 mins from my house!!!!
- Mary O.

Courier Services in Charlottesville, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A-1 Moving and Storage

15070 Corporate Rd N

ALBEMARLE COURIER CORPORATION

1110 E MARKET ST
Charlottesville

Ancestry.com

360 W 4800 N

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

Big Move VA

5937 jarmans gap road
Crozet

Blindsgalore

5744 Pacific Center Blvd

C&D Services

PO Box 7362
Charlottesville

DIAMOND TRANSPORTATION GROUP

219 ELLIOTT AVE
Charlottesville

Easy Movers Inc

11021 Downs Rd

ENOW Moving Company

1307 Nunley st
Charlottesville

I D Courier

133 Evergreen Rd

Interstate Express Courier

15825 Shady Grove Rd.

J&M Moving Services

6940 Walmsley Blvd.
Richmond

Miller Tyme Construction, LLC.

1206 King Street
Charlottesville

N-Pieces

11600 New Town Road
New Kent

ONE STEP MOVING COMPANY, LLC

4965 FOX MOUNTAIN ROAD
Crozet

PET AIR CARRIER

10245 SHALLOWFORD RD

Start Moving

2372 Old Combee Rd 103

Sterling Van Lines

4550 E Olympic Blvd

Table Tek

245 Union Street

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