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Chantilly Mold Removal Articles
Mold Removal reviews in Chantilly
a) The technician ripped apart the carpet and while doing so gave an incorrect assurance/ expectation that we will be covered by insurance for the damage. They also took the area rug and charged a that this will also be covered by insurance. I am now facing a bill of 765 dollars for services which I would have not authorized had I known that these services were not covered by insurance.
b) The next day the "office manager" came in and he was present while the insurance adjustor was present. He then went to make a statement that the problem we had was persisting for several years which was totally unfounded. Even the insurance companies (whose purpose is to deny claims) had to temper the office manager's comments
c) The "office manager" did not clearly clarify what is it Service Master would do and would not do to address the situation. He seemed to suggest that Service Master would care for specific deliverables that was later on not confirmed to be true.
c) The "office manager" then proceeded to set the expectation that an estimator will provide a price out and full estimate by the end of the day. The estimator arrived and then proceeded to tell me that he would not do anything until a mold inspection was done. Neother the technician or the "office manager" clarified this and so that visit by the estimator was a waste of time for me and for the estimator.
The estimator has been professional and he is attempting to salvage what has been a terrible experience for me.
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