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Chantilly Landscaping Articles
Landscaping reviews in Chantilly
After giving the go-ahead based on our meetings and the estimate provided, we scheduled a tentative date (earliest was 2 months out because of busy season), paid a deposit, but didn't hear anything back. (Contractors we have worked on other projects provided a confirmation for scheduling and work start date.) I called and followed-up two weeks prior to the tentative date we were given to ensure work was still on schedule (and was told that it was), then emailed again the day before because I hadn't heard anything since (and was told yes it was).
Everyone arrived on time for the start of the project, we reviewed what was being done, There were a few small items that my husband and I recalled being discussed on-site, but hadn't wound up in the estimate. We worked those items out over the course of the job.
Everything was executed quickly and efficiently. The crew that came out was polite and professional. There were a few changes to the yard since we had scheduled the work (dead tree, brush from the spring, etc) that was added onto the project. Everything was completed ahead of schedule (we had anticipated 2 days of work, it only took 1.5 days).
The end result wasn't what I expected (since I couldn't' picture it from the start) but it looks very nice. We have already received complements from our neighbors, and are already planning our next job with them.
In front, I wanted a
They chopped up the turf (I still find the green netting) and put down about 8 inches of mulch. They planted the liriope (they brought them) but not the daylilies (in pots, waiting in back). One of the little roses was buried. Another got chopped.
In back, three 4x4 raised beds were requested, with a drawing for where the plants should be installed. One raised bed would be "permanent" with a stacked rock perimeter.
The 2 beds that were just supposed to be piled amended soil ending up as places where turf was replaced by a thin
I had to take pictures and get them to come out again to get the beds "raised" and the plants installed. They installed them in the wrong places. They didn't dig holes big enough for the plants to develop roots in the new locations. The blueberry plants died. The echinacea they planted died (I had started some from seed that I installed last fall and this year it is great).
They advertise that they are plant people. But they are trying to make the money off the hardscape like all the others. The crews we got may as well have been hired at a street corner.
Our sense was that
Initially we were pleased with the landscaping, although our major requirement was that the plantings be no to low maintenance was not followed. In fact, the extensive use of carpet roses, for example, require a significant amount of maintenance throughout the spring and summer. Per the contract agreement, the plants that died within the first year were satisfactorily replaced.
The major issue we have is with the quality of the work and the lack of quality of the materials used for the hardscapes. Problems emerged within the first year with major cracks developing in the retaining walls that required major excavation and replacement of portions, yet, the walls have again cracked (see photos). Additionally, the top capped slates of the walls have razor-sharp edges and many of them have fallen off (see photos).
The worst problem has been with the most expensive part of the hardscape job - the staircase, (see photos). Within the first year, water seepage from an unknown source started leaving lime traces all over the lower stairs. Apparently, no drainage was ever provided for any accumulated water under the stairs. Also, the concrete mixed on site was apparently poorly done. According to 5 other hardscape contractors (which have reviewed the job over the years, the consensus is that the mortar that was used was mixed improperly and has not been able to provide adequate adhesion of the stones on the steps and fascia. At this time, the stairway is totally a hazard and can't be safely used.
We have sought estimates from other contractors, as well as
Based on our latest experience with
The crews that came both times now worked hard and did quality work. Some of the shrubs/plants we good quality.
Cons: The first crew came when there was still some snow on the ground, it was clear the nursery was anxious to get the crews to work.
Several of the new plants they brought were not in great condition (and subsequently look really bad a month later despite appropriate watering.) The sod they originally brought was so poor they decided to take it back up after putting it down.
I was never contacted (twice now) to schedule the remaining work, you have to call them. Then you get added on the schedule (apparently not as a priority to complete work already started). Currently I have to wait a month for them to come back and plant the shrubs not available the prior times and to replace the ones that are essentially dead due primarily due to their initial condition.
Advice: Inspect all the plants/shrubs and sod prior to them putting anything in (ask for replacements if not high quality).
Be proactive, call immediately if job not complete to schedule follow up work.
Comments: I expect everyone's experience is different depending on what they have done.
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