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Burke Appliance Repair Articles
Appliance Repair reviews in Burke
When the 4 hour window came and went with no repairman, I called their offices - and there was no one available to take my call. I elected not to leave a message - wanting to talk to a person. Twenty minutes later - I called again. Still no one answered the call so I elected to leave a detailed message. Another 20 minutes passed and then I received a call back from the office manager explaining how she had incorrectly copied down my cell phone number (?? from my email response ??). Hence the repairman was unable to make contact with us - and had gone on to another job And she reported she was in contact with her repairman and he would be able to be at my house within 3/4 of an hour.
Long story short - when he wasn't here, after an hour - I was making another call to the office - when he arrived.
The good news is - he was very courteous and quickly fixed the drier door. Then he ran several tests on both our washer and drier, reporting that all was in full working order and in very good condition.
My bottom line. It was a very long run for a short slide! I sat at home for the whole day; the actual repair took less than 10 minutes; the follow on checks another 15 to 20 minutes.
I would use
He pointed out that the part I just had replaced (pressure reg valve) was leaking and, once he removed it, he noticed that it was the wrong part. The previous repair was done by DMV Appliance Repair with the part for another machine taped to sort of fit mine and leave the heated, sparking electrical part sitting raw on my floor. (!!!!!!!)
He swapped that part for the proper part and was in and out of the house within 30 minutes. I had a part I'd ordered online from the manufacturer and he not only used that part after verifying it was the correct one, he gave me a discounted rate since he didn't have to supply the part himself.
Yes, I'd use him again.
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