"fantastic! I have a ton of respect for somebody who could charge me without me knowing nothing was going to work but honestly did not take any money because he knew nothing he could do it make it better. He could easily have charged me for services that ...more would not have given the solution I needed "
Rated Review by DEBI J.
gives a morning or afternoon appts.
called a 1/2 hour before he showed. He was friendly and went promptly to work. He explained everything he was doing, took apart the microwave, tested everything and ...more found the burnt wire. He replace the necessary bits and put everything back into place. The dishwasher had stopped working properly, but was working fine when he showed up, so that was not worked on.
charges about $75. for showing up, but that is considered part of the parts and labor cost. The total cost was $98.00 I would definitely use
back when I realized the fan was not working. He came on June 9th. He took the panel apart, and tested the fan. In this case, the control panel needs replacing, which costs$247. We are putting the job on hold. He did not charge for this job, since it was a follow to the May 30th. I was very pleased with his work. He even gave his opinion on appliances. "
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Burke Appliance Repair Experts Reviews
"The appointment started with a couple of email exchanges trying to set a date when their repair staff would be in the northern VA area. After examining a couple of alternatives, I elected to change my schedule to be available when they would be in Northern VA. As usual, they gave me a 4 hour window when their staff would be coming - and provided my ...more cell phone number as my contact number as part of my reply.
When the 4 hour window came and went with no repairman, I called their offices - and there was no one available to take my call. I elected not to leave a message - wanting to talk to a person. Twenty minutes later - I called again. Still no one answered the call so I elected to leave a detailed message. Another 20 minutes passed and then I received a call back from the office manager explaining how she had incorrectly copied down my cell phone number (?? from my email response ??). Hence the repairman was unable to make contact with us - and had gone on to another job And she reported she was in contact with her repairman and he would be able to be at my house within 3/4 of an hour.
Long story short - when he wasn't here, after an hour - I was making another call to the office - when he arrived.
The good news is - he was very courteous and quickly fixed the drier door. Then he ran several tests on both our washer and drier, reporting that all was in full working order and in very good condition.
My bottom line. It was a very long run for a short slide! I sat at home for the whole day; the actual repair took less than 10 minutes; the follow on checks another 15 to 20 minutes.
I would use
again - but as he departed the repairman told me our part of
County was way out of their area and they probably wouldn't accept the work if we called. "
"It went great from start to finish. Called and spoke to
who set up the appt.She was very nice over the phone. The Tech. who came was on time and called to say when we would arrive 10 minutes out. I thought I was going to save some $$ so I purchased a door seal from an online Appliance Store after watching UTube.I installed it ...more but it still leaked.That's when I called
.The tech open the door of the dishwasher and saw I installed the door seal backwards. Showed me the rib on it and how that need to be turned around. Told me it was a common mistake if you do not know what your doing. He installed it and we turned on the dishwasher. It seem to fix it and I told him so when suddenly water was leaking again. We quickly turned off the water and said it was the valve.He had one on the truck. We talked about his childern,old job, and come to find out I knew his Dad who work for the Cnty. when I did.He was very friendly.He spoke very highly of his companyand like working for them.I would call them for any appliance work I need again. I was not charge for re-installing the door seal just the valve, which I thought was very kind of them.After installing the valve the tech. stayed to make sure it did not leak and told me if it did to call him and he would come back as soon as he could. I did not have to do that. NO LEAKS. Happy wife Happy Life. "
was speedy to set an appointment and come do the repair.
He pointed out that the part I just had replaced (pressure reg valve) was leaking and, once he removed it, he noticed that it was the wrong part. The previous repair was done by DMV Appliance Repair with the part for another machine taped to sort of fit mine and ...more leave the heated, sparking electrical part sitting raw on my floor. (!!!!!!!)
He swapped that part for the proper part and was in and out of the house within 30 minutes. I had a part I'd ordered online from the manufacturer and he not only used that part after verifying it was the correct one, he gave me a discounted rate since he didn't have to supply the part himself.
Yes, I'd use him again. "
"My repair man was very nice but had no idea what he was doing. He came to the house about 6 plus times to repair my refrigerator, always replacing something else and then something else wouldn't work. When my fridge stopped cooling and became just a large box in my kitchen, I finally called a GE repair man who was able to diagnose, get the part ...more (compressor), install and voila a working refrigerator "
, and within one hour the repairman arrived. He identified the problem immediately, had the necessary part, and repaired the dishwasher. He was very nice and helpful, and I would highly recommend this company and will call again with any needed repairs.
"I have a Samsung washer that is only 18 month old. The water would not get hot and the bleach dispenser was clogged. I called for service and
said they could fix Samsung. They looked at it and could not do anything, but told me it needed 300.00 in parts and repairs and charged me 89.00. I called Samsung to complain that a newer ...more washer needed so much work and replacement parts. They sent a repairman form Samsung. He hooked up the electric panel to a machine to see if anything showed being broken it did not. He unclogged the bleach compartment and switched the hoses so the hot water works. Do not use this repair service if you have Samsung I don't think they know how to repair these machines. "