Bristow Heating & Cooling Contractors

in Bristow, VA

Hvac Reviews in Bristow

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From the e-mail I received through Angie's List, I was given 9 AM to 12 Noon as the time of service or arrival. Before Noon, I called the company to ask what time the service person was coming. I was told they were two technicians short that day, so the technician will be coming but a little late. Then the technician called me to say that they were going to call me but that they did not have my number and that they are coming from Rockville, MD.
When he came, (I later found out that he was the owner of the company). He said they normally don't service my area. I told him that I wondered about that when I purchased the coupon, but their website included Northern Virginia and I knew if they were too far, that they would reject my purchase, but it went through, so I thought there wasn't going to be a problem. I also wondered why they did not e-mail me, to ask for my phone number, if they didn't have it. I thought this was standard with Angie's List to provide them that. I never had that problem before and I have purchased several coupons from Angies' List before. I was hoping they would have called me to let me know that they were running late. Other than that, the Tech/Owner seemed professional and knew what he was doing.
He did the tune-up of my A/C, which was not functioning fully at the time. He cleaned out the outside unit and added freon. He did not do the full 20 point tune-up because he said the unit was so old, it's not worth fixing whatever could be wrong with the unit. He recommended replacing the unit, as it is now over 15 years old. I asked him to give me an estimate of how much it would take for me to replace the unit. He gave me some verbal estimate and told me he will need to e-mail me the actual estimate. I have not received that e-mail.
The A/C though is functioning well right now and he told me to call them if they need to add more freon later on. He charged me $195 for 3 lbs of R-22, gave me a discount of $10, so I ended up paying $185, on top of the $59 I paid through Angie's List.
- Lucinda B.
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It went great.
came out on time as scheduled and performed an AC check. We signed up for the year contract that included the summer AC check and a fall furnace check.
spent time checking both the inside and outside unit. Will definitely use again!
- Kimberly E.

Bristow Hvac Articles

Hvac reviews in Bristow

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I've been doing business with ARS for 25+ years. I have to say though that I'm cutting my ties. Their service is hit or miss, depending on the technician. After FH Furr really messed up on following up on an install (I will never use them again), I went back to ARS having had nothing but success with them over 20+ years. But that has changed....More /> Two years ago a tech came out because our heat didn't come on (in it's 2nd season - don't buy a Trane either). He said the diagnostic code showed the flame sensor was bad and was shutting the system off before it started because it wasn't
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the flame (it's a little metal rod that looks just like a small hex wrench). He had to order a new one. Days later he installed it. Guess what, no dice. Said he had to order another one. Wrong. 3rd visit, 2 new flame sensors and still no heat. Finally ordered a new circuit board, which fixed it. But 4 visits?
Two guys came out for regular Spring maintenance. Excellent guys, Very knowledgeable, very nice. Wish they could come out every time. If they did, I'd still be with ARS.
Last week our AC went out (again, stay away from Trane!). They came out the next day, but the guy spent most of the time on the phone asking someone else for help. Said the circuit board was bad (again?) had to order another one, and another fan. A WEEK later the part came in and he installed it. But he didn't order everything he needed, and admitted that it was his fault. So now we have to wait ANOTHER week to get the other parts. So now I'm thinking, what if this happened in
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or August?
I called to complain and tell them that I wanted another tech, and I wanted the parts shipped the next day, and that I wasn't going to wait another week because he didn't order everything he needed. The nice lady on the phone understood and said that the manager was gone for the day and he would be in contact with me the next day. Guess what? Next day came - no one called.
Lastly, when he came out, he was more than 2 hours late. Honestly, I'm ok with that. But the least they could do was to call us and let us know they were running HOURS behind schedule. But I had to call them.
Three strikes. And now I'm back on Angie's List looking for another HVAC contractor who is reliable and won't take two weeks with multiple visits (not to mention how much of an inconvenience it is to us) to fix the problem. I honestly lost confidence in them, and I don't want to have this happen when it's 90+ degrees in
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and August, or below 30 degree is December and January.


- Forrest M.
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The technician arrived promptly and worked efficiently. He was courteous and professional. This young man impressed me with his knowledge and even more with his ability to explain in
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's terms the workings of my gas fireplace. I only wished he had been the one who had originally installed the blower for me. I had been unaware that I could have adjusted the speed and out put of the blower. I would definitely use this company again!
- Sandra M.
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and
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arrived on time and were very professional. They got started right away. It all went very smoothly. All the work was done in 1 day. They cleaned up after themselves and took all the old equipment with them. They tested the AC and heat and all was working well. So far we have only used the heat, but it works get! It's alot quieter than our old system. We are very happy with the whole process and would highly recommend
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!
- Sharon S.
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Provider was very professional, the installation was quick, clean and efficient. No missed parts, no multiple trips and the price with angie's list coupon was a steel deal.
- Amit S.
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and cooling just replaced my furnace, AC, and did some duct work for my house.
I called 6 companies for quotes on replacement HVAC systems when ours was dying. Of those 6, only 3 got back to me with quotes, and
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was the only one willing to talk through options with me on the phone and give me information before having them come out. In the end, I went with
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even though they weren't the cheapest (they were close though) because they were absolutely one of the best to work with. Here's a few places where they excelled:
* Gave us a specific time that they would show up for both the quote and the install, and were there within a few minutes of that.
* Talked to us about our current system to see if it would they could repair it and save us some money, before doing a quote on the new system.
* Gave us quotes on entry level and high end systems -- explained the differences but didn't push the high end equipment at us.
* No pressure whatsoever. Gave us time to decide. They were also transparent with their costs. With them I understood why things cost what they did.
* All 3 of the guys we had here at the house, as well as the owner who called me on the phone, were very knowledge, professional, low pressure, and willing to help. And they were great with kids -- even our very curious 5 year old.
The guys doing the install worked hard and stayed late to get it all done in one day (they were at our house over 11 hours), and still took time to check and explain everything before hitting the road. They even turned around and came back when they saw my five year old running behind them waving a picture he
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for them.
Highly recommend these guys.
- Tom B.
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My 81 year old mother who is hearing impaired and has poor eyesight called them because she was told she had a water leak and had used 70,000 gallons of water. They found she did not have a leak, but a running toilet. They charged her $1,008.00 to replace the insides of three toilets!
- PATTY B.
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and his staff were very professional and provide excellent service. He was responsive to any and all questions I had concerning the ductless system and product capacity. The installation of the two indoor units and outdoor unit occurred over a period of three days. Staff was courteous and answered all questions I had to explain the installation process, how lines were run and how the system works. I would recommend this company to anyone to utilize for HVAC needs.
- Dianne J.
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I purchased a "Deal" from Angie's List. The office staff booked the appointment and confirmed the visit. The technician,
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, arrived promptly as scheduled. He was careful to make sure there was no mess from his work.
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serviced the unit, explaining each step as he worked. He taught me about the various features of my gas fireplace that were unfamiliar to me.
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also set up the remote control and adjusted the flame height and blower speed. Although I have had the fireplace for six years and have had it serviced, no one had explained its workings to me. I was very pleased with the service, professionalism, and courteousness of the young man,
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, who answered the call. I would definitely use this company's services in the future.
- Sandra M.
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All HVAC Contractors in Bristow, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

#1 Service Total Remodeling LLC

6455 Luretta Ann Ln
Springfield, VA

'NewJak' Executive Limousine

PO Box 1002
Beltsville, MD

1st Place Heating and Air Conditioning

3501 Sandy Ct
Kensington, MD

24/7 Express Repair Network & Hotline

2505 Lord Baltimore Dr.
Windsor Mill, MD

495 HVAC

4107 Arcadia Road
Alexandria, VA

4FastPlumber, LLC

14381 Pine Dr
Woodbridge, VA

5561 Industries

7501 Gary Road
Manassas, VA

7 Days Tech Inc

12112 Sierra Sunset Ln
Gainsville, VA

A & J Home Remodeling

123 Colfax Dr
Manassas, VA

A & S Heating and Air Conditioning, LLC

45570 Shepard Drive
Sterling, VA

A & S Heating and Air Conditioning, LLC

45570 Shepard Drive
Sterling, VA

A 2 Z Appliance Service

16156 Radburn St
Woodbridge, VA

A ADVANTAGE HEATING & AIR CONDITIONING

4934 EISENHOWER AVE
Alexandria, VA

A Advantage Heating & Air Conditioning Inc

8501 Bucyrus Ct
Manassas, VA

A PLUS AIR CONDITIONING & HEATING CO

PO BOX 247
Bryans Road, MD

A Plus Appliances

12607 Colebrook Ct
Woodbridge, VA

A&A Heating and Air Conditioning LLC

619 Newington Pl NE
Leesburg, VA

A-1 Heating And Air Conditioning

5641-J General Washington Dr
Alexandria, VA

A-ADKINS AIR CONDITIONING & HEATING

10115 Oxford Ct
Nokesville, VA

A-PLUS AIR CONDITIONING AND HEATING

6461 EDSALL RD
Alexandria, VA

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Bristow Zip Codes

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