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Bassett Custom Furniture Articles

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Sample Unique Furniture Makers Reviews

"Quality of table is excelllent however This is a horrible company to work with. We ordered table at end of September and were told it was 10-12 week lead time. No updates from them after repeated contacts and phone call. Table finally arrive after 20 weeks.
Do not buy anything from this company unless you are willing to accept significant delays and recieve no updates on the items you order.
"A drawer in my kitchen was damaged by rodents and I decided to replace it. Getting a new drawer (and hardware, which I accidentally discarded with the drawer) would have cost almost as much as getting an entirely new drawer base.
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built an exact replica of the drawer, provided the hardware, and very carefully installed it so that it fit just right. It was a great job, and I will be using them again for any woodworking-related needs.
"The workmanship is excellent. All beds and furniture are made and stained to order. He and his wife are wonderful to work with.
"I initially contacted this business at the end of March. I'd seen examples of work on their website. My husband and I are both academics/writers and we have too many books. Our Ikea bookcases were falling apart under the weight and we really wanted a sturdy, built-in bookcase in the living room. The insecure ones we have are potentially dangerous for our four year old. The two partners for
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came straight away. They looked at the space and gave us an estimate of $1400 for an 8' long bookcase, which was within our budget for this project. They were going to use maple. One thing I and my husband found odd was that their wood example was a piece with a square with a lacquered surface and two additional pieces glued on for thickness, with a hollow middle. I'd grown up watching the work of my grandfather and father, who were both skilled carpenters / draftsmen (my grandfather was Baltic immigrant skilled craftsman who worked for Westinghouse draftsman/ designer, did high end custom cabinetry, and also designed and built his own house), and my husband is German ... so we were both surprised to see that the boards were not going to be solid, but rather glued together with a hollow middle part. Also, when we asked about getting a rounded
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for the shelves, we learned that the this would mean gluing on an additional rounded
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, rather than rounding the
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of a solid piece of wood with a router or hand tool.
They gave us the impression that our $1400 built in bookcase project was a "small project," and a low priority, which they'd squeeze in between larger, real money making projects. I respect that you have to make a living. They said that they were working on two kitchens (one just finishing up) and that they could begin our project in 6 weeks. About 2 1/2 weeks from the initial meeting we sent in our deposit. They informed me that due to my tardiness in sending the check in, they'd accepted another kitchen project and they would need to set our starting date back by an additional three weeks. We were really outraged, because we'd already waited six weeks and this WAS a small project. For two men it would be just 1-2 days of work. Also, we were planning to spend the summer in Germany ... and although we'd contacted them in March, now it looked like they wouldn't get the project done by the 3rd week of June before we left. They said that with the delay that they would probably still be able to get the project done just before we left, and again reiterated that everything was my fault because it had taken me too long to send the check in. Well, if they had made this clear I would have been happy to have written the check when they initially came to the house. And a week after they left they sent us a design and an estimate. So I can't see how sending a check 1 1/2 weeks after receiving the estimate (and three weeks before the construction was supposed to start) could in any way have caused a problem. In actuality, they'd gotten another sweet offer for a kitchen remodel and they'd just pushed us back again. So that they would be doing our bookcase a full 2 1/2 months after we'd contacted them. They knew that we were waiting for the bookcase to go in before we had our floors refinished and that we wanted this all done before our upcoming adoption of a
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In any case, I did express my disappointment at the fact that it was taking so long, and how I wish that they had been up front with us about not having much time for small projects when we hired them. But we were still on target for the delayed new construction date, in June. Then, two weeks later, a letter comes in the mail. After making us wait MORE THAN TWO MONTHS for a
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TWO-DAY project, they were returning our deposit, saying that they don't like to work with customers who don't respect them. Really unbelievable. We found another carpenter who was able to refinish some beautiful thick reclaimed barnyard planks ... 100+ years old, and build an absolutely gorgeous bookcase into the wall. It's so much better than the design proposal that
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Design had made. And it truly is REAL, solid wood. So in the end it was for the best that they dumped us in order to take on another kitchen renovation. But we're still bummed about this bad experience. Making us wait two months. Making us feel like our built-in floor-to-ceiling bookcase was a charity case that wasn't really worth their time. And then RETURNING OUR CHECK rather than being apologetic and following through to build the bookcase after they'd made us wait two months. we've done a lot of home renovation in the five years we've lived in our house. For projects large and small. This was the worst experience we've ever had.
"This company is so much more than wall bed cabinetry!! A friend recommended them after having a wall bed enclosure/office designed and installed. We had an idea to incorporate a 60" HDTV (and audio components) and a gas fireplace in a cabinet that complimented our other kitchen/family room cabinetry but had a low profile and could hide the TV when not in use.
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(the SAND in
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) came up with a very clever design and they executed it very well. With their excellent design help, it is everything we had envisioned! In addition, their wood finishes are imperious to heat and spills. For efficiency, they worked with their general contractor to complete a complex installation, involving electrical, plumbing, structural and carpentry work.
We highly recommend this company!
"We could not be happier with our beautiful custom kitchen cabinets, gorgeous island and our beautiful furniture.
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is a wonderful guy who does great work, on time, for a fair price. He builds with wood, helps with the design process, measures at least twice and produces a beautiful product that functions perfectly and will last. What more could you ask for? We are so glad we found
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"My husband and I recently relocated to Los
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and purchased a home which had all unfinished closets and bathrooms. I realized that I quickly needed to get the closets and bathrooms completed and started to make inquiries. I was referred to a design shop in West LA that ended up installing our shower doors and hoped they would do our closets, however they dropped the ball big time and I would never go back there. I started my
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for someone that could finish our closets and all I heard from friends and colleagues were horror stories about contractors, handymen, cabinet makers, etc. I decided to look online and low and behold I found
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. I cannot say enough wonderful things about
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other than he is an artist!!! From the very beginning he was always very punctual, contacted me the night before to confirm every appointment and installation date, he is extremely detail oriented and has exquisite taste. In addition, he is also very aware of budget and if anything looked like it was going to go over budget he would let me know, discussed other options to avoid going over the budget. He and his team were always very thoughtful and respectful while in our home and it was an absolute pleasure working with
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and his team. Finally,
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doesn't farm his work out to other contractors, he is always on site at some point during the day to make sure everything is on schedule. When I decide to redo my kitchen and garage
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will be the first person I call. The man is a genius!!! I would not hesitate to hire
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for your next project, you will not be disappointed. Im over the moon happy with my new master closet.
"Pleasant experience from beginning to end! Professional, punctual, knowledgeable and attention to detail.
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grasped the intention of the project from the very beginning and asked really good questions to make sure we were getting what we wanted and provided many good ideas and suggestions. We had a rather unique project whereas when we purchased our home it appeared that only half of an entertainment center had been completed. See photos.
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was able to match the stain and compliment the existing carpentry perfectly. He provided a detailed estimate and stayed right on budget. Already working on 2nd project with him. Just a delight to work with.
"Reliable, professional appearance and workmanship. Quality work from an honest man that cares about the quality of his work. Very satisfied with his work. Very custom and perfect craftsmanship. Will definitely use him again and refer him to others.
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constructed and finished all the units off-site and assembled them here. Everything fit perfectly. He was easy to work with and completed the project on time.
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is an excellent craftsman. He built a beautiful mantel for my prior home about ten years ago. I highly recommend him.

All Unique Furniture Makers in Bassett, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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Absolutely Amish Structures LLC

714 Truslow Rd
Fredericksburg, VA


Bassett, VA

Binswanger Glass

965 Ridge Lake Blvd
Memphis, TN

Blue Ridge Heart Pine Floors

931 Deerfield Rd.
Hillsville, Va

Burr Fox Specialized Woodworking, Inc.

824 Koehler Road
Martinsville, VA


Bassett, VA


Commack, NY

Coastal Custom Wine Cellars

1117 E. Putnam Ave. #475
Riverside, CT

Craft-Art Direct LLC

7939 Lulu Glen Dr
Los Angeles, CA

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN


Pulaski, VA

Exquisite Designs

47332 Sterdley Falls
Sterling, VA

Grandpas Shop

8830 Richmond Rd West
Toano, Va

Guardian Protection Products of Virginia, Inc

936 Northgate Ave
Waynesboro, VA

Homemade Design

41 Monument Ave
Boston, MA

Infinite Quest Cabinetry Corp

2443 Sidney Ave
Baltimore, MD

John Albert Furniture

249 Albert Farm Rd.
Monroe, VA

MEP Construction

542 Collicello St.
Harrisonburg, VA

Metal Supermarkets

7120 Golden Ring Road
Essex, MD