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F
"I called to get some help and ask a few questions. He was extremely rude and condescending. He brags he's the only one certified within a 100 mile radius however" he doesn't have the quality or quality of reviews to back this up. If the initial call is not professional I doubt the work would be.

-SHAY S.

B
"
was the technician who came out. He was a good representative of the company. He took care of everything included in the deal. He answered" all of my questions and was professional. I was pleased with the result. Overall, my experience with them was fine.

-Christine G.

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Gas Log Service reviews in Alexandria

A

Rating
We decided we wanted a gas burner at the wrong time of year: early
Alexandria Gas Fireplaces Provider Name Locked
. Seemed like everyone wanted a unit installed before Xmas. We purchased the unit knowing we'd have a 5-week wait. On the morning of the scheduled installation,
Alexandria Gas Fireplaces Provider Name Locked
called to inform me that his employee was unable to come in; therefore,
Alexandria Gas Fireplaces Provider Name Locked
needed to be in the store; therefore, the installation would need to be rescheduled. Disappointment, but what are you going to do? However, later that morning,
Alexandria Gas Fireplaces Provider Name Locked
called back to say he hates to postpone installations, and if it's OK with us, he'll come over at the end of the day to do the install. We were thrilled! He arrived around 4:30 pm and in less than 2 hours was out the door. All aspects of the install were completed in a very professional manner. The hook-up to our gas line was also done to our complete satisfaction.
Alexandria Gas Fireplaces Provider Name Locked
employee gave us some much-needed guidance on prepping the firebox and installing a heat-deflecting hood, which we also purchased from them. Quality products, professional installation, and pre- and post-installation guidance: it's everything you'd want. We are very happy with the burner, and will speak highly of this company.
- Tom E.
A

Rating
They sent a representative out to scope the project. They determined that Western Heating was better qualified to run the gas lines to the two fireplaces. They arranged for Western Heating to scope that work and bid. Several days later Western Heating ran the gas lines. They did a fantastic job. After the city inspected and approved the gas line installation, Alpine sent two installers to complete the job. We are very pleased with the work, cleanliness and overall quality.
- Royanne M.
A

Rating
The existing gas fireplace in our home was outdated so we decided to get an insert that would also serve as an additional heat source. We were concerned that an insert would be hard to fit since it was a small opening. The sales rep came out to or home and took measurements to ensure the unit we ordered was correct. The installers were friendly and knowledgeable and the whole experience was painless.
- carolyn A.
A

Rating
There were no troubles with scheduling. They were on time and punctual to the appointment. They did a good job and it was completed in less than an hour. They didn’t try to pressure me to have any additional work done. Overall, my experience with them was good.
- Debora S.
F

Rating
It was raining on the date of service & Mr.
Alexandria Gas Fireplaces Provider Name Locked
was scheduled to arrive at 9:00 AM. He contact me shortly before 9 AM and said that since it was raining and he would need to get in the crawlspace, he would like to reschedule. Even beyond the fact that rain had been forecasted for this day all week, it had been raining since 6 PM the night before & he had never mentioned that weather could impact the work, the bathroom was on the second floor (which I had informed him of when scheduling the work). When I reminded him that this was a second floor bathroom, he stated that in that case, it would be no problem and he would arrive around 9:30 AM. I waited and waited and he did not call or arrive. I called shortly before 11 AM and left a voice mail message. I texted him (as requested in his voice mail message) and then called again and left a voice mail message asking that at the very least, if he was not planning on coming to do the work, to at least let me know.
Bottom line, he never arrived nor did he even provide the basic consideration of a phone call or text to let me know that either he could not make it or that he chose not to do the work. I've had providers cancel at the last minute before or delay and delay and arrive to do work much later than scheduled, however to set up an appointment, confirm on the same day and then never cancel or respond to calls and texts asking for an update is a new low in my experience. The lack of professionalism and complete disregard for his customers (or potential customers) is stunning. His unwillingness to at least let his customer know that he will not follow through on his commitments should make anyone think long and had about whether he is someone who will stand by his work if it is ever completed. Even worse, it has delayed the completion & use of my bathroom for at least another week.
This provider wasted half of my (and my family's) day preparing the bathroom & waiting for him. I think he had no intention of doing the work today and when his excuse of the rain and wet crawlspace was inadequate, he decided to just ignore my calls and blow-off the appointment and did not want to call and offer a different excuse. Caveat Emptor.
- VINCENT G.
A

Rating
The person that replaced the starter pipe was on-time, quick, efficient, and friendly. I really appreciate the friendly and professional attitude. He answered my questions in detail and helped me understand how things work. I would do future business with this company when it comes to my fireplace needs.
- Sheryl B.
C

Rating
Worked with
Alexandria Gas Fireplaces Provider Name Locked
in their showroom on requirements and all went fairly well. Since they're very close by and I like to purchase locally, I essentially decided to go with them to install a gas fireplace without much research. However, things didn't go so well from there.
The fireplace was being done as part of a much larger set of house renovations, for which I served as my own general contractor. Of course, in order to get the work done I needed permits and the fireplace had to have its own. I collected the required information (specifically, proof of workman's compensation insurance) from every one of the other sub-contractors quickly and easily. Trying to get this information from
Alexandria Gas Fireplaces Provider Name Locked
was like pulling teeth. Apparently only the owner could provide the information, and he was less then responsive/cooperative. After many phone calls and crossed communications, they finally decided that instead of giving me the information, they would fax it to the township permits office. Why they insisted on this I still don't know, but I was just glad to have it behind me.
The actual fireplace installation was to be done a couple of months after getting the permits. When I was ready I called
Alexandria Gas Fireplaces Provider Name Locked
to schedule installation. I was told at that time that I had to pay 100% of the materials and installation up front. I responded that this was highly unusual and that for literally all other work I had done I either paid upon completion or paid half up-front and the balance after the work was done properly. They refused to budge on their terms, so I decided not to use them.
In the end, it was probably a good thing because it gave me incentive to shop around. I ended up using
Alexandria Gas Fireplaces Provider Name Locked
Fireplace. Not only was their service excellent, but the price was better to boot.
- Michael M.
A

Rating
Alexandria Gas Fireplaces Provider Name Locked
came out to service our gas fireplace. He was on time and very professional. He explained how the fireplace works and what he did to service it. It is running much better now, and I feel safer knowing that he inspected it. He did bring up one potential risk. There was a screen that could potentially catch on fire over the back vent. He told us what to do to remediate any risk. I would recommend him.
- Robin L.

All Gas Fireplaces in Alexandria, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

4FastPlumber LLC

13841 Pine Ln
Woodbridge

A ADVANTAGE HEATING & AIR CONDITIONING

4934 EISENHOWER AVE
Alexandria

A&T Chimney Sweeps LLC

2308 Mt Vernon Ave
Alexandria

A-1 Heating And Air Conditioning

5641-J General Washington Dr
Alexandria

Ace Chimney Sweep

24 Rugby Rd
Newport News

Ace Plumbing, LLC

2009 White Lake Dr.
Fredericksburg

Acme Stove Co

8433 Lee Hwy
Fairfax

Air One Tech LLC

200 Lawyers Rd
Vienna

Airflow Service Co

8832 Rixlew Ln
Manassas

ALL GAS CONCEPTS

6875 S Kings Hwy
Alexandria

American air inc

4209 aldie rd

Andre's Technology Empire

1200 Delaware Avenue SW Suite 303

Any & Everything Plumbing

1148 Kellogg Mill Road
Stafford

Aspen Green Gasworks

307 Spring St
Herndon

Atlantic Green LLC

10825 Houser Dr
Fredericksburg

ATLAS PLUMBING COMPANY

11311 HARRY HINES BLVD

Autumn Electric Co Inc

235 Mill St NE
Vienna

AY COMFORT INC

8117 BLUE BONNET DR
Lorton

BAST PLUMBING AND GAS, LLC.

3008 James St
Fairfax

Bateman Custom Construction LLC

5217 Concordia St
Fairfax

BAUMBACH PLUMBERS

11612 FAIRFAX STATION RD
Fairfax Station

Black Goose Chimney

728 Bluecrab Rd
Newport News

Cameron Plumbing, Inc.

11900 Livingston Rd.
Manassas

Capital Climate Services

8913 Hilton Hill Dr.

Chimney Inspectors, LLC

3876 Bradwater St
Fairfax

Chimney.com

10 Old Bonifant Rd

Complete Chimney & Fireplace Inc

4890 Leesburg Pike
Alexandria

Complete Heating & Cooling

41-B Clarion Drive
Fredericksburg

Cozette Homes Inc

11235 Leather Wood Dr
Reston

Cyprus Air Fireplace Systems

7525 Richmond Highway
Alexandria

D.S.M. Heating & Air Conditioning

9404 Robnel Ave
Manassas

Dawson's Plumbing

7511 Little River Tpke
Annandale

DiGiulian Plumbing Co Inc

10805 Belmont Blvd
Lorton

Donald Newton Plumbing Inc

7415 Bethune St
Falls Church

Dynamic Plumbing, Heating & A/C

45969 Nokes Blvd, Suite 120
Sterling

Elite Power & Energy Corp

504 Shaw Rd
Sterling

F C Ouellette Heating & Air

40 Town & Country Dr
Fredericksburg

F J Hooks Plumbing Inc

10650 Main St
Fairfax

F W Harris

PO Box 392
Annandale

FastTrack Commercial and Home Services

10121 Hampton Road
Fairfax Station

Fireplace and Gas Service Inc

4905 Queensbury Circle
Fredericksburg

Fireplaces Plus-Northshore

700 N MILUAKEE AVE

FORT HUNT PLUMBING INC

1906 MALLINSON WAY
Alexandria

Free Line Inc

9244 E Hampton Dr

Frosty's Heating & Cooling Inc

3013 Colvin Street
Alexandria

Gainesville Plumbing LLC

7679 Limestone Dr
Gainesville

Galenski Plumbing

7249 Gabe Ct
Manassas

Gas Appliance Specialists

37 Octagon Trl
Fredericksburg

Gas Galore

722 Erie Ave

General Remodeling Group

11722 Newbridge Court
Reston

Glover Enterprises Inc

300 Chatham Heights Road
Fredericksburg

Golden Plumbing & Heating, Inc.

7080 Tech Cir
Manassas

Haynes Plumbing LLC

2824 F Dorr Ave
Fairfax

High's Chimney Service

8045 Snouffer School Road

Hollin Hall Plumbing

5221 Franconia rd #10154
Alexandria

Home Air Services Inc

12288 Wilkins Ave

Home Town Plumbing, LLC

6423 Carriage Drive
Alexandria

Homedic

10476 Business Center Ct
Manassas

HP Building Electric Llc

140 Little Falls St Ste 103
Falls Church

Indoor Air Quality Medics

3039 P.S. Business Center Drive
Woodbridge

J E Rice True Value

9124 Mathis Ave
Manassas

J F PLUMBING & HEATING

15751 Crabbs Branch Way

James Hoskins

2917 Fairmont St
Falls Church

JBI Services LLC

7836 Airpark Rd

JED Mechanical Contractors Inc

45945 Trefoil Ln
Sterling

Jestar Plumbing Inc

23130 Ridge Rd

Jim Eubanks

Bowling Green

John G Webster

10738 Tucker St

Johnson Chimney Service

9216 Quintana Dr

Joseph C Bauer Inc

8035 A Penn Randall Pl

JPG Plumbing Services, Inc.

8260 Patuxent Range Rd Ste H

Junior's Plumbing Services LLC

6903 Wild Turkey Dr
Spotsylvania

KLM Plumbing

5702 Industry Lane

Leopold's Chimney Sweep

13316 Nickleson Dr
Woodbridge

MARYLAND PLUMBING & HEATING

7610 Rickenbacker Dr

McGRADY-PERDUE HEATING and Cooling

690 N FRANKLIN ST
Christiansburg

MICHAEL'S HEATING & A/C, LLC

703 N BELFORT ST
Sterling

Mobile Heat hvac

6137 leesburg pike #201
Falls Church

Nice Home Services

7608 Fullerton Road
Springfield

Parrish Services Inc

7865 Coppermine Dr
Manassas

Peed Plumbing Inc

11721 Pump Station Way
Manassas

Perry Aire Services Inc

640 S 20th St
Arlington

Plumb Care Plumbing Inc

31 Beechwood Dr
Lynchburg

Plumb Right Plumbing

9315 Mathis Ave
Manassas

PLUMBED TO PERFECTION

4340 OLD WASHINGTON RD

Plumbing & Bath Plus

4124 Walney Rd
Chantilly

Potomac Plumbing & Gas, Inc

7340 Yountville Dr
Gainesville

Price Enterprises Inc.

2004 Cantata Ct
Vienna

PROLEC PROFESSIONAL ELECTRIC INC

1412 DUKE ST
Alexandria

RL Voight and Son LLC

3923 Plyers Mill Rd

RLB SVCS., INC.

7699 Saw Mill Ct
Manassas

S.O.S. Plumbing Services LLC

7413 Tillman Dr
Falls Church

SCOTT A. GALLAGHER, INC.

8300 KAY CT
Annandale

SCS HEATING & AIR COND

1004 GLYNDON ST SE
Vienna

Sean Fixes Johns Plumbing

417 Hobart Ave.
Virginia Beach

Service Force

1022 Baltimore Rd.

Shanahan's Heating & Cooling Inc

PO Box 1577
Springfield

Shaw Services

11900 Livingston Rd Ste 138
Manassas

Showroom Partners.com

176 East Street

Shreve-McGonegal

212 N. West St
Falls Church

T Gas Plumbing

11102 Harbor Ct
Reston

Tankless Concepts

6312 Seven Corners Center # 164
Falls Church

THE FIREPLACE SHOP

16165 SHADY GROVE RD

The Fisher Company

2524 Paxton St
Woodbridge

The Plumbing Dr Inc

1063-B W Broad St
Falls Church

TLC Services, LLC

6649 Garland Dr Unit 2
Warrenton

Trademasters Service Corp

7208 Lockport Pl
Lorton

TRI COUNTY HEARTH & PATIO

2475 OLD WASHINGTON RD

Tubob Mechanical

4790 Dayton lane

Valley Energy

115 E Main St
Purcellville

Vienna Woodworks LLC

19608 Albert Roelkey Ln.

Virginia Air Heating and Cooling

PO Box 591
Gainesville

Williams Services Inc

7651 Pruett Pl
Manassas

Woodburners Plus

6600 Arlington Blvd
Falls Church

Yeager Gas Fireplace Service

2173 Warrenton Rd.
Fredericksburg

Shop Local Gas Log Service Services in Alexandria, VA

Alexandria Zip Codes

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